Customer Service professional ~ Customer Relations ~ Sales ~ Account Executive ~ Collection ~ Development Assistant

EDUCATION_________________________________________________________________

Belhaven University, Jackson, MS April 2011 Masters of Science in Management Belhaven, University, Jackson, MS May 2008 Bachelor of Science in Business Management

PROFESSIONAL PROFILE_____________________________________________________ * Management - Solid background in planning and executing sales and marketing plans. Hands-on manager with highly developed negotiation skills and experience cultivating strategic business. Equally strong in financial management. * Team Building - Decisive team leader with extensive experience recruiting and hiring, developing talent and creating effective training programs. * Communication - Persuasive communicator with well-developed presentations skills. * Consistent - Proven ability to rapidly gain expertise in new product lines, and frequently recognized for outstanding training proficiency. * Recognized for exceptional problem-solving and analysis abilities.

PROFESSIONAL EXPERIENCE________________________________________________ MS Department of Revenue Raymond, MS
Sales Tax/Lien Administration 04/2013 – 10/2013
Organized job bonds with rider, blanket bonds, continuation certificates and increase certificates in numeric order. Organized questionnaires for licensed Mississippi Cigarette Retailers concerning Trade Practices in numeric order. Ensured delinquent assessments, warrants, notice of lien, audit reports, correspondence to and from tax payers, journey entries, garnishments, cancellation of judgments and other documents that are scanned into the Department of Revenue (DOR) system.

Mendenhall Ministries Mendenhall, MS
Development