B1. Team Performance Team performance models are used improve team performances within a company by utilizing strategies and assessment tools. Two examples of team performance models are Lencioni’s Five Dysfunctions of a Team and Drexler/Sibbet Team Performance System. Both models are utilization by companies to evaluate and improve team performance.
Patrick Lencioni is a writer regarding management with a focus on team management. He is also the founder and President of the Table Group. Since 2002 Lencioni’s Five Dysfunctions of a Team has become a significant source in building teams. This universal model has been embraced by many different organizations.
According CPP, “Lencioni’s program is based on his fable of a team in crisis that needs to overcome dysfunctional team dynamics in order to have an opportunity to be successful. Lencioni’s Five Dysfunctions of a Team Model are absence of trust, fear of conflict, lack of commitment, avoidance of accountability, and inattention to results. Stage 1 consist of building trust. Absence of trust can be due to people being pushed into groups to build trust. Instead trust is built overtime and is based on follow-through and creditability of the individual. Stage 2 is mastering conflict. Individual’s need to discover how comfortable they are with conflict. This is where it is important to realize that conflict is an opportunity for productivity. Trust must be established in order to challenge and push one another in the moment of conflict instead of avoiding it. Stage 3 is achieving commitment. An important factor regarding this stage is that individuals of the team have ability to proceed with a decision despite team consensus. So it is imperative for the team to come to a decision together. Stage 4 is embracing accountability. By individual team members being accountable for actions they