Skills Summary
Eunika Phlegm
HCS/131
June 13, 2016
James Rogers

From: Eunika Phlegm
To: Company Department Leaders

Subject Line: Skills Summary on Cross Cultural Communication
June, 13, 2016 at 8:50 am

Cross-cultural communication has become strategically important to companies due to the growth of global business, technology and the Internet. Understanding cross-cultural communication is important for any company that has a diverse workforce or plans on conducting global business. This type of communication involves an understanding of how people from different cultures speak, communicate and perceive the world around them. Cross-cultural communication in an organization deals with understanding different business customs, beliefs and communication strategies. Language differences, high-context vs. low-context cultures, nonverbal differences and power distance are major factors that can affect cross-cultural communication. Cross-cultural communication is imperative for companies that have a diverse workforce and participate in the global economy. It is important for employees to understand the factors that are part of an effective, diverse workforce. With cross-cultural communication you have to remember the six principles. The first principle is the similarities or the common ground, the next one is differences or the perspective, judgment, or choice. The third principle is diversity or valuing the difference, the fourth one is respect or the basic human need. The fifth one is acknowledgment which is the recognition of individual needs. Finally the six and last principle is empathy, the understanding and compassion. One cultural difference that could become a barrier that would affect the communication process with health care providers is language. With so many different cultures in the world, language is a barrier for a lot of people,