...you have attained. | Part C:Career-Focused Seminars/Workshops (ECA10C – Employment Relation Office) | | a) Career preparation workshops | | b) Resume writing | | c) Job interview skills | | d) Mock Interview | | e) Dress Smart as a habit for your career | | f) Grooming for Success | | g) Presentation skills to impress employers | | h) Writing a business proposal | | i) Team workshop | | j) Image building for Self-confidence | | k) Self-financial planning | | l) Optimize learning in First year career | | m) Relations with Employer | | The speaker was Dato Gan Ah Tee who is a managing partner of BDO in Malaysia, | is one of the World's 5th largest professional services network and Also is the | Regional Senior Partner for Asia Pacific Region ‘C’ (ASEAN) of BDO. Dato’s drive | since his early age has seen him rise quickly to the top. Prior to his appointment to the | board of BDO, Dato’ Gan was the Managing Director of the Financial Advisory Services | Department at one of the Big 5 accounting firms. With over 30 years’ experience in, | auditing, accounting and financial advisory, Dato’ Gan specialises in corporate | turnaround and financial restructuring of under- performing companies, and has | extensive experience in the field of corporate finance and advisory assignments. | For his successful in his career life, he own his 8 guiding principles in his life, | The first...
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...Managerial Decisions: United Airlines Yasemin Ulu MBA540 Managerial Economics Introduction The WSJ presented data about United Airlines. It was found that United Airlines was not covering costs for flights from San Francisco to Washington D.C. The cost of these flights was supposed to include fuel, pilots, flight attendants, food etc. The costs also include running the hubs at the airports from ticket agents, building charges, baggage handlers, gate charges, etc. It was mentioned that these flights should be discounted as to the revenue that is being collected does not cover these costs as it should. There are political and legal pressures from the cities, local airport and politicians to maintain flights or initiate them (Schoen, 2015). Airlines spend money in a strategic way that the cost of flights that do include fuel, pilots, flight attendants, food etc. Somebody on every flight helps cover crash insurance and compensation paid for bumped passengers or lost luggage. The person beside you on your next trip may be partly paying to repair baggage carts or to buy and maintain passenger oxygen and defibrillators (McCarthy, 2012). If the revenues United Airlines are collecting does not cover these costs then they should discontinue the flights. In a competitive market, firms must strive for efficiency and cost control; inefficient firms lose money and are forces out of the market (Brinkley, 2016). If United Airplanes wants to continue with these flights their costs must go...
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...they could handle the influx of calls and ensure the passengers would be able to reach the correct department. JetBlue was in the process of making their web-site more user friendly, but it was not up and ready at the time of the February storm (What Really Happened at JetBlue, 2007). Technical issues that caused JetBlue’s problems: The next issue that plagued the airline was they had no ability to record lost baggage. Because of the lack of IT at JetBlue there were many customers left hanging and nowhere to go for answers. From what I read the main issue for IT was the ability for the JetBlue passengers to rebook their flights. The only way for them to obtain a new flight was to call the reservation line. In many instances they were on hold for over an hour, and that was if they could get through at all (Rainer & Turban, 2009). I would have contacted the IT department immediately to implement a temporary system that would provide data storage for the lost baggage and contacted a third party to assist with the passenger complaints regarding the baggage issues, and rebooking. What I would have done differently: Ultimately the blame will fall on management, but if the SAP system would have been updated to handle the human resources needs and all of...
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...been frustrated with an airline needs to see this video” Many people who can connect to it or had the similar experience joined the cause and spread it. Music was catchy and was launched in proper way with already existing audience. It was something new so people found it entertaining and went viral. Q) How do you evaluate the airline's response? What would you have done different in this position? Ans) Airline’s response was poor as they reacted when things have gone out of their hand and it was too late and it was after seven months that they properly addressed the issue. The airlines company was at fault since beginning. Some such incidents are: Carroll’s Taylor guitar was witnessed being thrown by United Airlines baggage handlers in Chicago None of the crew members he reported to helped him with the issue The Guitar was found severely damaged The representative he could finally talk to, told him that she was sorry about the damage, but the standard airline policy held that claims be made within 24 hours of damage (a precaution against fraudulent claims), and that his claim was to be denied. United didn’t deny the experience occurred but for nine months the various people Carroll communicated with put the responsibility for dealing with the damage on everyone other than themselves and final said they would do nothing to compensate him for his loss Submitted By : Aman Kumar Gupta...
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...Case 2 - Baggage Complaints: Descriptive Statistics and Time Series Plots Baggage Complaints: Descriptive Statistics and Time Series Plots Background Anyone who travels by air knows that occasional problems are inevitable. Flights can be delayed or cancelled due to weather conditions, mechanical problems, or labor strikes, and baggage can be lost, delayed, damaged, or pilfered. Given that many airlines are now charging for bags, issues with baggage are particularly annoying. Baggage problems can have a serious impact on customer loyalty, and can be costly to the airlines (airlines often have to deliver bags). Air carriers report flight delays, cancellations, overbookings, late arrivals, baggage complaints, and other operating statistics to the U.S. government, which compiles the data and reports it to the public. The Task Do some airlines do a better job of handling baggage? Compare the baggage complaints for three airlines: American Eagle, Hawaiian, and United. Which airline has the best record? The worst? Are complaints getting better or worse over time? Are there other factors, such as destinations, seasonal effects or the volume of travelers that affect baggage performance? The Data Baggage Complaints.jmp The data set contains monthly observations from 2004 to 2010 for United Airlines, American Eagle, and Hawaiian Airlines. The variables in the data set include: Baggage Scheduled Cancelled Enplaned The total number of passenger complaints for theft of...
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...Fees in the Aviation Industry Embry-Riddle Aeronautical University ASCI 404 March 7, 2013 Fees in the Aviation Industry Within the past several years the airline industry has received plenty of negative press, due in large part to issues and events regarding airline fees, ethnic profiling at security checkpoints, sleeping air traffic controllers, and terribly long tarmac delays, to name a few. This paper aims its focus toward airline fees. Managers in the aviation industry, if not careful, can find themselves in the crosshairs of the Department of Transportation if they don't follow rules and procedures established by the federal government. Not only could a manager lose their job by deliberately failing to abide by established procedures, the carrier for which one is employed could be substantially fined by the Department of Transportation. A few of the problems associated with airline fees are their lack of transparency, the manner in which the information is displayed to customers on their websites, and the perception by the general public that the fees are exorbitant. Snider (2011), a Kiplinger's Personal Finance magazine writer, once said that he believes that in many cases, it is cheaper to ship bags than bring them onboard the aircraft. Though the popular perception in this country by many is "government is too big," when it comes to airline fees, government intervention is probably a good thing. Airline Fee Issues There is probably nothing more...
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...1. Competitive advantages are what companies are constantly striving to achieve. They create competition between organizations that are battling against one another for the top spot in the market place. These competitive advantages, such as faster technology and co-location of servers, offer a better product to the customers who are reaching out for certain goods and services. The improvement of the speed of technology has increased profits as well as competition between businesses that offer the same product. This situation will continue and is not sustainable. New and faster technology will always be introduced into the environment, creating rat races for the top spot. When the market moves, you move. Faster technology can sometimes decrease the need for employees, which can benefit companies by increasing their revenue. This can help smooth out volatility, the herd buying and selling in the trading business. One day, everything might just be ran by machines because technological innovation will always continue to grow. By coupling the storage blades with the processing blades, Wachovia was able to be more efficient at reading and writing temporary files. By using new technology, they were able to process capacity at 1/3 of the normal cost. New ideas and programs will always be changing but they will continue to make work more efficient. The co-location of servers created a faster time for information to be transferred and allowed for more monetary gain in just milliseconds...
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...(A)SOCIO CULTURAL : Multiple cases of crashes and hijacking (http://www.planecrashinfo.com) T. Crashes , failure and hijacking of aircrafts has increased insecurity among the customers. Due to increase forced control of aircrafts by terrorists has grown anxiety among the customers which has lead to the increase in the security system. This is a major threat prevailing in airline industry. (B)TECHNOLOGICAL : Upgradation of systems (http://www.airport-technology.com/projects/canadiankiosk/) O. Technology is making a great headway and it can prove to be an asset for the airline industry if they start conforming to these latest developments like body scanners, The automated Flight Information Reporting System, The flight stream, lower fuel consumption aircrafts , security and communication system, and so on. The new inventions will lead to growth of airline industry. (C)REGULATORY Elevation of security (http://www.catsa.gc.ca/breezethrough) T. It is very cumbersome for passengers to go through multiple security checks especially if they are carrying heavy luggage. (D)COMPETITIVE/INDUSTRY Upsurge in the intensity of competition ( http://www.nationsonline.org/oneworld/major_airlines.htm) T. Unless airline companies are ready to think of innovative schemes to lure customers, it is going to be a problem to retain customers if airline companies are not pro active in their approach. (E)ECONOMIC Increase of per capita income (http://www.statcan...
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...“A Call To Write” Assignment I remember a situation that made me feel I had to respond in writing. Last summer I went to Japan for summer vocation. When the plane arrived at the airport, I tried to pick up my belonging at the baggage carousel. With so many bags at the carousel, I patiently waited my luggage to come out. As passengers started to pick up their bags, my luggages are nowhere in sight. Therefore, I reported the situation to the airport staff right away. I gave him an accurate description of my baggage and told him the flight number. But for some reason, I had trouble understanding him in English. I realized the situation would only become worse if I continue talking to him in English. So I took out my notebook and wrote down the description of my luggage and my flight number. I handed him the note and it seems like he understood my situation. He took me to the baggage claim and called the airline crew. Finally, my baggage is found on the next flight. The reason I choose to write rather than to talk is because I realized that we both had trouble understanding each other in English. In addition to that, I found sometimes writing is a more effective tool in making other people understand your position. My purpose in responding to the call to write was to make the airline staff understanding my situation. The airline staff was my audience. I wanted to create a cooperative relation with my audience and I would...
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...Shall We Dance This is my second movie for this project. After watching Dirty Dancing, I had a big expectation to the next movie, so I wanted to choose the other movie carefully. I checked the list of the movies given by my friend. There was a little familiar movie, ‘shall we dance’ because it is also very well-known movie, so everyone can hear its title at least once even though they are not interested in movie or dancing. Therefore, I decided to watch this movie and I hoped it would be great as much as Dirty Dancing was. This movie was made in Japan first, and it was given a lot of good reputation. Therefore, it was remade in the US 8 years after the original one had made. Although I had two options to choose, I picked Japanese version, original movie, in that it was given better reputation. Also, I wanted to watch original movie first. It was a really good decision. I love the storyline of the movie and actors` acting ability. Above all things, I really love its sensitivity in the movie that was still but otherwise vital in terms of the process that main character, Sukiyama, find the real joy in his life through dancing. I could have a chance to think about myself and meaning of my life like dance teacher, Mai. It was another delight after watching this movie. Therefore, I really would like to recommend this movie to my family and friends. Here is more concrete storyline. There is a middle-aged man whose name is Sukiyama. He suddenly becomes lethargic. He is a successful...
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...story by Dorothy Parker, tells the story of an unnamed woman’s complaint with a dance partner. The pair meets at a party, when all the other dance partners are unavailable. The woman complains about the way the Man dances. Everything the man does, from the way he looks, to the steps he takes, to his cockiness makes her upset. However, the woman does not say anything to her partner. She struggles silently and it is only the reader who knows why the woman is upset. The story ends and after the dance, and the woman never reveals her thoughts or feelings. The story is an allegory because it tells a story through the story. Parker writes about a dance, but the dance represents more then the dance between the two characters. The dance expresses the relationship that women and men have. The woman, never wanted to talk to the man, but she is forced to. The woman didn’t want to dance with the man but she is forced to. The woman didn’t make mistakes while dancing, but after dancing with him she is forced to lie and say she did. The main character is never able to tell her partner her thoughts about the man’s character and behavior. The waltz is a dance complete by two partners. The male and female dancers both have parts to this dance and they both need to work together and work separately in order to make the dance a beautiful one. However, in the woman’s perspective, the man is unable to be a good partner because of the way he acts. He is very forward in his manner and dancing. He controls...
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...to enjoy dance as a form of exercise activity. • To develop pupils creativity by setting tasks to create phrases of artistic movement. • Pupils will develop their body control and body awareness. • Pupils will individually improve their dancing ability and their overall coordination. • Pupils will compose and evaluate short dances individually and in groups. • Observation of pupils’ movements and attitude towards classmates and teacher. • Assessing pupils’ individual improvements. • Assessing the final performance of the groups taking into consideration movement, rhythm and use of space. Weekly structure Week 1: Focus of lesson is travelling and use of space Warm up Ice-breaking game – mimicking your partner Exploring different ways to travel across the hall (speed, height, transfer of weight Movement sequence Composing task Week 2: Focus of lesson is on levels and dynamics (how the body works) Warm up Pair work (mirroring, shadowing) The “Haka” routine Composing task Week 3: Focus of lesson is on...
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...* BalletBallet is a specific academic dance form and technique which is taught in ballet schoolsaccording to specific methods. There are many ballet schools around the world that specializein various styles of ballet and different techniques offered. Works of dance choreographedusing this technique are called ballets, and usually include dance, mime, acting, and music(usually orchestral but occasionally vocal). Ballet is best known for its unique features andtechniques, such as pointe work, turn-out of the legs, and high extensions; its graceful,flowing, precise movements; and its ethereal qualities. These carefully organized movementstell a story or express an idea.Ballroom dancingBallroom dance, refers collectively to a set of partner dances, which originated in the Westernworld and are now enjoyed both socially and competitively around the globe. Its performanceand entertainment aspects are also widely enjoyed on stage, in film, and on television.While historically ballroom dance may refer to any form of formal social dancing asrecreation, with the eminence of dancesport in modern times the term has became muchnarrower in scope, usually referring specifically to the International Standard andInternational Latin style dances (see dance groupings below). In the United States, twoadditional variations—"American Smooth" and "American Rhythm"—have also beenpopularized and are commonly recognized as styles of "ballroom dance".Break dancingBreakdance, breaking, b-boying or b-girling...
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...in the country is the one from the book "Philippine Folk Dances v1" by Francisca Reyes Aquino, published sometime in 1940. The version integrated all the common dance figures among the many versions throughout the land. Three versions of this courtship-festival dance were found in Panay Island, the "Home of the Carinosa". Three different dance researchers discovered three equally beautiful Cariñosa dances. Petronila Suarez had her Carinosa Binggawan, Jose Balcena's informant; an old dancing virtuoso name Casimiro earned him the identity of Balcena's cariñosa version: Tatay Meroy Cariñosa. Tatay Meroy was an old bachelor from Roxas City who because of old age became aggressive in his courting of a future partner. This version dramatizes Tatay Mero's pursuit of his partner who teases him by flirting. Prolific Visayan dance researchers Libertad Fajardo and her daughter Joanne discovered a Cariñosa version from San Joaquin, Iloilo. The San Joaquin cariñosa is probably the most flirtatious of all known versions. Here, the couple does not simply do some hide-and-seek in a vertically spread handkerchief but also does the combing of each partner's hair and even...
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...Facebook & Yelp: A Platform for Redemption Blake Brown Arizona University Facebook & Yelp: A Platform for Redemption Introduction In 2004, private-equity firm Elevation Partners launched amid the fanfare of having U2’s Bono as a co-owner and a $1.9 billion investment fund. Bad bets on companies coupled with the high turnovers between some of the firm’s initial six founders, left Elevation Partners in a far too precarious of a state for their investors. Elevation initially promised their investors they would have their money back after ten years along with annual returns starting at 8%. 2010 saw the firm only able to return $8 million in profits to investors, but 2012 is an entirely different story. Elevation is hoping that investments in Facebook and Yelp will make their investors forget about the several missteps they have endured along the way. Analysis Backed by technology-industry veterans and the front man of the world’s most successful rock group, Elevate is in the process of raising $1 billion for a new investment fund. Attempting to rise from the ashes after investments in Palm Smartphones, Forbes Media LLC, and other companies left Elevation’s investor’s pockets far less deep then they had been promised. Despite rival private-equity funds questioning the stability of the management of the two funds, Elevation’s luck seems to be changing. Their lottery tickets of sorts lies in the performance of two social media titans, Facebook and Yelp. After...
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