Homework

Chapter 2 1. The elements of the classical management approaches evident at Zara International are as follows:

Scientific Management Approach: Inditex select, train and support workers. Zara International hired more than 200 professionals to help them with the up to date fashions.

Administrative Principles Approach: Zara International uses management functions such as planning, organizing, leading and controlling. Inditex controls design, production, distribution, and retail sales to maximize the circulation of goods.

Bureaucratic Organization Approach: Inditex shows clear hierarchy, formal rules and well defined jobs for their employees. There is a clear division of labor.

2. The elements of the behavioural management approaches used by Zara’s management team are as follows:
Administrative principles by Mary Parker Follett: They showed that their organization as a community, which people combine their talents and skills to work for a greater results.
Human resource approach: The key factor of their organizational performance was human factor, in which they cater the public demand of having the latest fashion at reasonable prices.

3. Zara International works as a subsystem, a smaller component of a larger system. Their organization works also as an open system because they worked with Inditex which supplies them with the up to date garments to cater their customer needs. They also used contingency thinking because they recognize the needs of their customers, suppliers and workers and other situational differences and responds appropriately to them. They have contingency thinking in all aspects of their organization, especially with regards to their ordering, inventory and reporting system to their suppliers. And how to sell the latest design to their customers.

Chapter 13

1. Anthony Lacavera used useful Information in