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Patient-Centered Care and Communication

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Patient-Centered Care and Communication in Critical Care
Pikes Peak Community College

Patient-Centered Care and Communication in Critical Care
Introduction
Communication is a key component in nursing care. As nurses we must communicate with our patient’s, patients’ families, and a wide variety of healthcare team members. Communication can be vital to patient’s lives, informative to physicians, and calming or educational to families. The communication method, or theme, that a nurse uses as part of her care can positively, or negatively, affect every aspect of patient care. Communication plays a huge role in the way I care for patients and their families. Without positive, supportive communication I would have a very difficult time building a trusting relationship with my patients. My nursing career goal is to one day become a critical care nurse. I chose this article to further educate myself about affective communication and how I can apply this knowledge in a critical care setting.
As a nurse working in the Intensive Care Unit, communication has a critical role in patient-centered care. The objective of this study was to perform a qualitative analysis of nurses’ communication behaviors to develop interventions that will improve patient-centered communication in the critical care setting. The theoretical model of patient-centered care contains five domains. The five domains include: the biopsychosocial perspective; the patient-as-person; sharing power and responsibility; the therapeutic alliance; and the clinician-as-person domain. During the course of this study communication interactions between nurses’, patients, and patients families were analyzed and placed into one of the five domains. Interviews with the nursing staff were also analyzed to identify specific themes in nurses’ roles and their preferences for communicating with patients and

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