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Performance and Career Management

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Submitted By ejoest01
Words 783
Pages 4
Erin Joest
September 26, 2010
Professor Patricia Neu
HRM-531 Human Capital Management
Performance and Career Management

The following will develop a performance and career management programs for the employees that I have selected for my team. I will plan work and set expectations, monitor the performance of my team, reward good performance, and rate the performance of my team in a systematic way. (www.opm.gov) I also feel it is important for my team to individually take ownership of their own career paths with direction and guidance from the company as to what is expected of them. I feel that performance management should be a continual, throughout the year process, not something that is touched on in a once a year meeting with the employee. That way, the company, the team, and the individual know where they stand, what needs to be improved, and what they are excelling at periodic intervals. Feedback will be given to the employee in the form of a narrative essay on a quarterly basis. A narrative essay is defined as, “…in writing, the rater describes an employee’s strengths, weaknesses, and potential.” (Cascio, Chapter 9) I feel that the narrative essay is the simplest, most effective way to deliver feedback. I will also be utilizing the behavioral checklist. I will make a list for all employees so that it is uniform and either I or another manager will easily be able to rate a declarative statement. This will be given to the employee at their individual quarterly meeting. To improve employee performance, we will set mutual goals. For example, if an outside sales rep is lacking in customer follow up, we will set a goal that they must follow a process to make sure that each customer is being answered and followed up with in a 24 hour period. That way, they will know exactly what is expected of them and within the time period that it is expected by.

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