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Performance in the Workplace

In: Business and Management

Submitted By maja04
Words 751
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RDQ CASE RESOLUTION PROCESSING AND GUIDANCE Dubai Medical has determined that you are recommended for delayed qualification (RDQ) for deployment based on medical testing during your recent physical. You have been placed on medical hold until you have received further evaluation from your personal physician and provided Dubai Medical with the required documents for an RDQ case review. Please ensure that if your file is larger than 5mb that you break it down into smaller files sent in separate e-mails. Once you have provided Dubai Medical with the documentation a case review will be conducted within 72 hours and a final decision made on your deployment status. All correspondence and documents pertaining to your case review must be directed to DubaiMedical@Occucareinternational.com. You are required to schedule and complete all required additional testing and provide the documentation in a timely manner as listed below. Failure to take action or to resolve your medical disqualification in a timely manner may result in the determination you are disqualified from deploying and result in your separation from the project and your employment with Fluor or ITT. If you were determined to be RDQ on the day of your physical Dubai Medical provided you with the required documents to resolve your case. If you are found to be RDQ after the date of your physical, you will receive official notification via e-mail from Dubai Medical. This e-mail will contain specific instructions for resolving your RDQ case along with the required forms. You are required to respond within 48 hours acknowledging receipt of the e-mail. You have five (5) days from the receipt of notification to schedule an appointment with your personal physician and return the required documents to Dubai Medical for review. Dubai Medical will review your documents and provide a determination regarding your fit for duty status within 72 hours. If further medical evaluation is required Fluor/ITT HR in Dubai will consider exceptions to policy based on individual circumstances and the nature of the additional testing. You will receive an additional e-mail from Fluor/ITT HR Dubai. Please reply to Fluor/ITT HR Dubai letting them know that you have received the e-mail. Continue to follow up with an e-mail to Fluor/ITT HR Dubai notifying them when you have scheduled your appointment and when you are sending your documents to Dubai Medical. The Fluor/ITT HR Dubai e-mail address for RDQ case resolution is FGG.Dubai.Medical@Fluor.com. Fluor/ITT HR Dubai personnel are available to assist you in the administrative process. However, as a reminder personnel at Fluor/ITT HR Dubai are not authorized to receive or forward medical documentation. All medical documentation must be sent directly to DubaiMedical@Occucareinternational.com. Please, under no circumstances return to Dubai until you have received your Fit for Duty letter/notification. If you return to Dubai without being determined by Dubai Medical as Fit for Duty you will be responsible for all associated cost to include lodging and meals. Depending on your circumstances
FLUOR CONFIDENTIAL No Release Except to Client

you may incur additional air fare cost if you are required to seek medical testing outside of Dubai.

RDQ Case Resolution and Time Requirements • • • • • Dubai Medical notifies employee of RDQ/DQ status within 24 hours of physical. Employee acknowledges receipt of RDQ/DQ notification within 48 hours of receipt of notification. Employee has five (5) days from receipt of notification to schedule appointment with personal physician and return the required documentation for case review. Dubai Medical will review the additional documentation and provide the employee with an updated fit for duty status within 72 hours. If further medical evaluation is required Fluor HR will consider exceptions to policy based on individual circumstances and the nature of the additional testing.

Fluor/ITT HR Dubai Case Management: (StarMetro Hotel Deira, Dubai, UAE) Calling from Dubai 050-443-5279 Calling from the U.S. 00971-50-443-5279 E-Mail: FLUOR HR Allister D’souza: Allister.D’souza@Fluor.com Roseann Mape: Roseann.Mape@Fluor.com ITT HR Kevin Lawson: Kevin.Lawson@Fluor.com Ivan Dimev: Ivan.Dimev@Fluor.com

Dubai Medical/Occucare: E-Mail

DubaiMedical@Occucareinternational.com

Fluor & ITT Employees’ CIGNA International Phone: (800) 441-2668 (outside the USA, via ATT + access) (302) 797-3100 (outside the USA, collect calls accepted) Fax: (800) 243-6998 (outside the USA, via ATT + access) (302) 797-3150 (inside the USA) E-Mail: www.cigna.com/expatriates
FLUOR CONFIDENTIAL No Release Except to Client

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