...Human Resource Management Analysis of an Appraisal System Submitted to Professor Kaushik Choudhury By Aravind Mahendran, Mansi Makhijani, Nakul Paruthi, Nikhil Abhishek Mishra, Shishir Kumar 3.04.2015 Gautam Budh Nagar, U.P., 201314 ABSTRACT Appraisal is a continuous yearly exercise done by the HRD department of any organisation to evaluate the performance of the employees. It is a very important tool which can motivate employees to perform better and gain respect in an organisation. This project tries to find out the effectiveness of an appraisal system in today’s corporate culture and also tries to find out the loopholes in it which causes its failure. INTRODUCTION When a company makes any investment it evaluates...
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...Performance Management Plan April Northern HRM/531 March 24, 2014 Sherri Johnson Performance Management Plan Bollman Hotels based out of Minneapolis, Minnesota is looking to expand internationally into India for the first time. This move has resulted in several major changes for the organization. The organization currently has 25,000 employees. As a condition to moving over to India, Bollman Hotels is looking to increase its workforce by 20%. The HR representative of Bollman Hotel chains, Jason Galvan has been advised and briefed on what employment laws and regulations to take into special consideration. Along with considering employment laws, compensation and benefits packages were recommended in accordance of the company expanding their business into another country. The third phase of the Bollman Hotel chains expanding into another country is to develop a performance management plan. A performance management plan will allow the organization to access a plan to have all employees get the training that is necessary to perform their jobs well. The process of developing a performance plans includes aligning the performance management framework to the organizational business strategy, developing an organizational performance philosophy, and identifying the skills needed by employees by using a job analysis process. A performance management plan also includes a method of used for measuring the employee's skills, a process for addressing skills gaps, and an approach...
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...Performance Management Plan for Clapton Commercial Construction Rachel Bronson HRM/531 October 26, 2015 Dr. Patrick Oldenburgh Jr. Marylee Luther, the HR Director at Clapton Commercial Construction has requested recommendations for a performance management plan. Clapton Commercial Construction is a medium sized organization based in Detroit, Michigan. They have an annual net revenue of $10,000,000 and are now looking to expand their business to the State of Arizona. Alignment of the Performance Management With Clapton Commercial Construction moving to Arizona and adding more staff it is very important that staff is trained properly. With majority of the training coming from the Detroit office there is a good chance that if the new staff is not trained properly the business will not be successful in Arizona. “One of the biggest challenges for any company lies in achieving organizational alignment: that desired state in which the entire enterprise is working together to achieve business goals. But just like the tires on a car, if just one piece isn’t aligned with the others, there will be no forward movement. And unlike a car, creating full alignment in an organization can’t be achieved just by tinkering around with a few key components. Instead, achieving alignment involves a top-to-bottom transformation, in which leadership communicates goals and expectations and everyone has an understanding of what is expected and what they must do to advance the organization...
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...Performance Management Plan Jenna Manalo HRM/531 - Human Capital Management October 6, 2014 Dr. Dennis Cashman Performance Management Plan TO: Traci Golman, Manager, Atwood and Allen Consulting FROM: Jenna Manalo DATE: October 6, 2014 ------------------------------------------------- SUBJECT: Performance Management Plan for Landslide Limousine’s Greetings Traci, Thank you for this opportunity again to work with you and Mr. Bradley Stonefield on recommendations for his new company, Landslide Limousine’s, that he is opening in Austin, TX. Here is what I know so far about Landslide: 1. -$50,000 in revenue for the first year 2. Planning on 25 employees (administrative and drivers) I will be putting together some recommendations based on the current business strategy for a performance management plan that will be used to identify areas of improvement and areas of expertise. I have put these strategies together with the following in mind: 1. Maximize performance 2. Minimize turnover to 10% or less In order for me to do this, I will need to look at the topics listed to define the companies overall performance management plan. Alignment of the Performance Management Framework to the Organizational Business Strategy Performance appraisals are an important part in the overall objective of performance management. Performance appraisals serve as a tool to help employees improve their overall standards by helping them realize their full...
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...Performance management includes activities to ensure that goals are consistently being met in an effective and efficient manner. Performance management can focus on the performance of an organization, a department, employee, or even the processes to build a product or service, as well as many other areas. Performance Management as referenced on this page is a broad term. See Aubrey Daniels for a detailed explanation of the origin of the term Performance Management (PM) which was coined by Dr. Aubrey C. Daniels in the late 1970s to describe a technology (i.e., science imbedded in applications methods) for managing both behavior and results, the two critical elements of what is known as performance. |Contents | |[hide] | |1 Where PM is applied | |2 Benefits | |3 Organizational Development Definitions | |4 See also | |5 References | |6 Further readings | |7 External links | [pic][edit] Where PM is applied The PM approach is...
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...issue with the current performance measurement system is its inability to accurately capture the metrics that can provide key insights. Currently, the KPIs used in the CPDN warehouse do not account for the root cause of poor performance or a basis for corrective action. Our past performance levels have been very good but recent complaints from customers and pharmaceutical manufacturers have subjected the system to scrutiny and there is a need to conceptualize a more robust performance management system with a view to maximize customer satisfaction and manage the expectations of key stakeholders. Analysis Exhibit 1 depicts calculations done based on last month’s performance. There were 2000 lines backordered that resulted in backordered sales of approximately $910,000. Furthermore, the backorder rate (Exhibit 2) was at 6.67%. This is one of the indicators that are not currently measured and clearly have a major impact on the business. UPS logistics and CPDN lose credibility every time customers order directly from the manufacturers, putting in question the need for an agency such as CPDN. There is also the issue of customer safety in case drugs are not available in life threatening situations at the hospitals. I believe the key areas of concern with a new performance management system are maintaining confidentiality to avoid collusive trade practices, prioritizing and tracking critical KPIs and developing a robust framework for root cause analysis and corrective action...
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...The Performance Management Plan for the Landslide Limousine Service The Performance management process is essential to successful business planning. This process should be a continuous, systematic approach that is designed to improve results through evidence-based decision making. In addition, it should focus on accountability for performance from varying levels with measureable tools. Performance management should be integrated into all aspects of an organization’s management and policy-making processes regardless of that organization’s size and industry. In the case of the Landslide Limousine Service, I have identified several key components that must be considered to adequately prepare and present a comprehensive performance management plan for Mr. Bradley Stonefield, the owner. As a business consultant, the development of a performance management framework, performance philosophy, job analysis, employee skill measurement and feedback assessment should be addressed in this plan. (University of Phoenix, Traci Goldmann) Performance Management Framework The performance management framework for the Landslide Limousine service will maximize driver engagement, development, and performance. This framework will also be consistent across all staff and establish achievable goals with appropriate measurement tools that will provide clear feedback. Organization Performance Philosophy A “performance management philosophy” is the organization’s belief about how people should be...
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...Performance Management Framework In Oder to become successful, it is important for companies to implement a performance management framework. A performance management framework (PMF) allows the companies to ensure that goals are met and internal decisions are made on the basis ofthe work performance of employees. Performance management framework is a tool is used to measure and ensue that goals of the organization are understood by the employees and they are given the best chance to succeed and help the business achieve their goals (Performance Management Framework, 2013). So if Mr. Bradley wanted to be successful then he should implement the performance management framework. The Landslides Limousines plans to provide a service that’s second to none and allows their customer to feel great while being transported to their destination. The organization is expecting$50,000 annual net revenue, 5% revenue growth for couple of years, and 10% annual turnover rate of employees.Establishing measurable performance management framework would ensure the business to see the numbers they anticipated. Effective performance management aligns the efforts of managers and employees to promote consistency in performance reviews and brings about results the company will like. Theperformance management plan ofLandslide Limousinesshould include job analysis, performance appraisal, training programs, and an effective approach to deliver the feedback. Job Analysis Job analysis is the foundation...
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...Performance Management Plan Damon E. Furbush, Sr. University of Phoenix HRM/531 Mr. William Wood 29 January 2014 Introduction A performance management plan is a system where the leaders in the firm has to set a standard of professionalism and making sure that the employee are trained, maintain fairness and equality and making sure the mission have been completed. According to the United States Army Performance Management Plan, the Army Performance Management Plan is a system that create an integrative pay, performance, and awards systems that improve the organizational and an individual effectiveness to accomplishment of Army goals and mission. The United States Army Management Performance Plan of and is made up of the Performance Program and the Awards programs and the within-grade increase plan. (U.S. Army TAPES Performance, 2013). Alignment of the performance management framework to the organizational business strategy. In the alignment of the employee performance management framework within the Organizational business strategy, employers need to use right tools to succeed in the strategy of the aligning performance management. The performance management solutions of today, provide a set...
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...Performance Management Framework Mr. Stonefield is starting his own business in Austin, Texas, called Landslide Limousine Service. One of the fundamental elements to building this new business venture is creating a framework for performance management. The framework must include necessary employee job skills, the methods used for measuring these skills, the process for addressing skill gaps, and the approach for delivering effective performance feedback. It is important to understand how the performance management framework (PMF) aligns to the organizational business strategy. Mr. Stonefield previously stated he wants to provide first-class transportation to his customers. His goals are realistic for the first year with an anticipated -$50,000 in revenue, and 10% turnover. The success of the business’s performance management will ensure there will not be any additional lost revenue, and turnover stays at, or under target. The goals set in place lay the foundation for the future of this company, and a clearly defined PMF will foster highly engaged employees and lead to continual revenue growth. It is imperative Mr. Stonefield’s employees have the necessary job skills to allow Landslide Limousine to achieve its goals and gain a positive reputation. A job analysis is “The process of obtaining information about jobs, including the tasks to be done on the jobs as well as the personal characteristics necessary to do the tasks” (Cascio, 2013, p.690). Mr. Stonefield has elected Atwood...
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...Performance Management HRM/531 July 30, 2014 Michael Hedrick TO: Traci Goldman, Manager, Atwood and Allen Consulting DATE: July 30, 2014 SUBJECT: Performance Management Hello Traci, I will be putting together some recommendations based on your current business strategy to increase performance. I will be looking at the different topics to come up with a performance management plan that the company will use to identify areas for improvement and areas of expertise. I know Landslide Limousine will be at a -$50.000 in expected revenue for the first year and is planning on 25 new employees. It is imperative to come up with a strategy to maximize performance and minimize turnover rate to ten percent or less. In order to do this, I will need to look at the topics listed to define the companies overall performance management plan: 1. Alignment of the performance management framework to the organizational business strategy. Performance appraisals play an important role in the overall objective of performance management. Performance appraisals serve as a tool to help employees improve their overall standards by helping them realize their full potential and also provides information to employees and managers for decision making. Appraisals provide reasons employees change positions rather if they need more training or promotion or need to be let go. They provide feedback to employees, provide developmental needs and help spot organizational problems. Using the management...
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...Sprint Performance Management System Douglas Tennyson Excelsior College Abstract Every company needs to have a performance management system in place to build employees into what the company desires from them, to help them retain the best employees and to assist with active communication. Sprint seems to have a performance management system today that is much better than it was previously and this paper will explore the current performance management system and compare it to the old one and also make recommendations as to what Sprint can do to improve their current system. Sprint is a telecommunications company that specializes in mobile devices and mobile service. They currently hold fourth place in the mobile provider market being overtaken by T-mobile in 2015 according to a report on RCwireless.com with Verizon and AT&T maintaining a firm grip at the top of the market share. "The report found that "no major shifts in market share among the major four carriers" between now and 2020" (Kinney, S. (2015). One of Sprint's bigger problems was their employee turnover rate; they were losing employees faster than they were getting new ones. This would be a problem for any company, but especially for a company that is in the cutthroat business of cell phones and service. Trying to grow and take more of the market when you can't keep the trained employees created a problem for Sprint and they knew they needed to address this. "In July 2002, Towers Perrin released a...
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...Human Capital Management Plan 2004–2008 United States Copyright Office | Contents 1 Message from the Register of Copyrights Copyrights Copyrights 3 Introduction Human Capital Framework · 3 Framework Our Mission · 4 Copyright Office Strategic Plan Mission, Goals, and Objectives · 5 Business Process Reengineering · 5 Current Organization and Workforce · 5 Reliance Upon Library of Congress Human Resources Services · 6 7 Part 1 · Strategic Alignment 7 Part 2 · Organizational Alignment and Workforce Planning 9 Part 3 · Talent 15 Part 4 · Results-Oriented Performance Culture Performance Culture 17 Part 5 · Leadership and Knowledge Management 19 Performance Measures and Evaluation 19 Appendices a: Stakeholder Roles and Responsibilities · 19 b: Implementation Framework · 21 Message from the Register of Copyrights I am pleased to present the Copyright Office Human Capital Management Plan for 2004–2008. This Plan has been developed as a companion to the Office’s Strategic Plan and links our human capital planning to the Office’s strategic policy and management objectives. It emphasizes the importance of human capital management to the successful accomplishment of our mission. In every organization, people are the most valuable resource. This is especially true at the Copyright Office, which is fortunate to have a seasoned, dedicated, and professional workforce that is customer-service oriented. The Office has a unique mission, and I am gratified when I work with...
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...Performance Management Plan HRM/531 May 1, 2014 Performance Management Plan A performance management system allows a business to maximize its efficiency through the sum of all its parts. Controlling employee’s behavior, maximizing employee efforts, and minimizing unproductive down town, is at the heart of a performance management system. In fact, according to Clardy (2013), “…a performance management system is the total complex of factors that trigger, channel, and maintain productive task performance.” (pg.1, para.2) Making sure employees are doing their job is no longer an efficient method of performance management. According to Cascio (2013), performance management can be thought of as a compass (pg. 332, para. 3). A compass will indicate current location and be a guide towards a desired direction. Thus, performance management helps businesses understand the current state of an employee’s performance and the desired outcome and direction in which to monitor and measure. Ensuring that an employee’s efforts are having a positive effect on business strategy becomes a key component of performance management. Moreover, human capital and performance management involves understanding how to align human capital management efforts to business strategies. Therefore, understanding how to align limo driver behaviors towards business strategy will be an indicator of the effectiveness of Landslide’s Limo performance management system. To facilitate the effort of recommending a performance...
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...Performance Analysis Brittannie DePew Bus 303 Ricci Rizzo 10/6/2014 Performance Analysis Annually or bi-annual every employee has experience with reviews the show performance through the time of work one may be employed. Performance appraisals are assessment tools that have proven to have advantages to the effectiveness of the work place. The performance appraisal process can be referred to as terms that provoke and propel strong responses; opinions, judgment, and sentiments are expressed in contextual format (Kumar 2005). Scholars have regarded performance appraisals as a strategic and integral part of an organization (Longenecker and Goff 1992). Typically those who administer the performance appraisals are human resource managers/professionals or managers. A tool used in the appraisal process needs to be standardized, reliable, valid, and appropriate for the position; making sure this tool meets all these qualifications is a mere part of the process of administering the appraisal process. Success in a business can be dependent upon an employer’s ability to be proactive with their employees. “Research shows that managers with poor communication or interpersonal skills are often the downfall of a company's otherwise sound performance management program (“Setting up a performance management system”, 1999). Strong communication skills provide comfort and the ability to provide feedback with empathy and remain professional; which are considered very important when communicating...
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