...Contents 1. Introduction 2 2. Basic concepts of Performance Management and Appraisal 3 2.1. Key elements of performance appraisal 3 2.2. Preparing for an appraisal 5 2.3. How to set achievable goals 6 2.4. The role of job descriptions 6 2.5. Who will administer appraisals? 7 3. How to conduct an appraisal 9 3.1. Problems in appraisal 9 3.2. Best practice 10 4. Conclusion 11 5. Bibliography 12 1. Introduction Once an employee has been chosen for a job, and has been doing it for long enough, their performance should be evaluated in order to provide feedback on the quality of the employee’s appointment, qualifications, work, etc. Performance appraisal is the ideal opportunity for top management, as well as the Human Resources Management department, to see which aspects of the performance of a worker need improvement, what kinds of development program can be provided, and what support will be necessary for the process to be completed. Performance review revises both past performance and the goals of future performance. Appraising an employee’s performance is an essential part of performance management, but does not constitute the entire process of management. It is one of the tools which HRM has at its disposal to get a grasp of the work, goals, and motivations of the workers in a company. 2. Basic concepts of Performance Management and Appraisal Performance management is an amalgamation of different activities that, once collected...
Words: 2598 - Pages: 11
...EXCEL CROP CARE LIMITED A PROJECT REPORT ON PERFORMANCE APPRAISAL MANAGEMENT OF EXCEL CROP CARE LIMITED INDUSTRIAL TRAINING AT SUBMITTED TO: Dr. Rajesh Bhatt SUMBMITTED BY: Jalpa J Sachapara (Bhavnagar University) (M.B.A. SEM-3) (Department Of Business Administration, Faculty Of Management Bhavnagar University, Bhavnagar) ACKNOWLEDGEMENT I here by take this opportunity acknowledge following person who help me to fulfill my training with Excel Crop Care Ltd. 1. Mr. Pinakin Trivedi 2. Mr. Robert fernandis 3. Mr. S Kumar Bhatt 4. Mr. Tyag Vyas 5. Mr. Zariwala Firstly thanks to H.R. manager Mr. S Kumar Bhatt and public relation officer Mr. Pinakin Trivedi and management staff of the Excel Crop Care Ltd Who granted me permission for visiting their industrial unit and providing all the required information and inquiries for the preparation of the project report.Thanks to Mr. Robert Fernandis who introduce me to whole firm and gave all the required information of the organization and also thanks to Mr. Tyag Vyas who help me to get information. Finally to dean of the MBA dept. Mr. Rajesh Bhatt for providing us with an opportunity to gain this absolutely fruitful & wonderful practice training. Without the help and contribution of the above mentioned preparation of this project would have been simplify impossible. Hence, I would like to thank them once again. ...
Words: 6691 - Pages: 27
...Human Resource Management Analysis of an Appraisal System Submitted to Professor Kaushik Choudhury By Aravind Mahendran, Mansi Makhijani, Nakul Paruthi, Nikhil Abhishek Mishra, Shishir Kumar 3.04.2015 Gautam Budh Nagar, U.P., 201314 ABSTRACT Appraisal is a continuous yearly exercise done by the HRD department of any organisation to evaluate the performance of the employees. It is a very important tool which can motivate employees to perform better and gain respect in an organisation. This project tries to find out the effectiveness of an appraisal system in today’s corporate culture and also tries to find out the loopholes in it which causes its failure. INTRODUCTION When a company makes any investment it evaluates...
Words: 1769 - Pages: 8
...plan, strategy with in organization as whole and between the employee and employer. Because of this Senyucel (2009:9) say “Organizations depend on people. We can even be more direct and say, there can be no organization without people. Organizations do what people do. An organization behaves the way its employees behave, the way its managers direct it.” “HRM is a distinctive approach to employment management which seeks to achieve competitive advantage through the strategic deployment of a highly committed and capable workforce, using an array of cultural, structural and personnel techniques.” Storey (1995: 5). Among the personnel technique used to deploy a highly committed and capable workforce doing performance appraisal periodically is the vital one. The well known Management writer BRECH (1975:693) states the following about performance appraisal and organization objective Performance appraisal is periodically assessing the performance of individual against predetermined standard; identifying personal strengths and weakness determining training needs. The good performance by individual in his/her role should...
Words: 1209 - Pages: 5
...Reasons For Appraisal The main objective of an appraisal system is improving the performance of the employee and thus improving organizational performance - an well designed system can help in achieving both. Actually, information gathered through the performance appraisal exercise are potentially valuable for practically all human resource functional areas; therefore, performance appraisal can be used for Human Resource Planning, Recruitment and Selection, Training and Development, Career Planning and Development, Internal Employee Relations, and Assessment of Employee Potential. Human Resource Planning Human Resource planning is a process where human resource requirements are systematically reviewed to make sure that the number of employees who possess the required skills for the smooth functioning of the organization are available. It includes conduction skills inventories, developing succession plans and acquiring information for further personnel needs. Managers and supervisors decide the employees who are to be promoted, demoted, transferred, laid-off and who would need training. They also assist individuals with career planning and ascertain whether the skills needed in the organization are lacking (www.opm.gov). An appraisal system that is properly constructed profiles the organization’s human resource strengths and weaknesses to support these efforts - data collected over a number of appraisal periods could be used in evaluating if the overall workforce quality...
Words: 1604 - Pages: 7
...Performance appraisal Performance appraisal is a universal phenomenon in which the organization is making judgment about one is working with and about oneself. It serves as a basic element of effective work performance. Performance appraisal is essential for the effective management and evaluation of staff. It aims to improve the organizational performance as well as individual development. The history of performance appraisal is quite brief. Its roots in the early 20th century can be traced to Taylor's pioneering Time and Motion studies. As a distinct and formal management procedure used in the evaluation of work performance, appraisal really dates from the time of the Second World War - not more than 60 years ago. Performance appraisals have been increasingly implemented by most modern organization as a tool for employee assessment. Performance is an employee's accomplishment of assigned work as specified in the critical elements and as measured against standards of the employee's position. The term “Performance Appraisal” is concerned with the process of valuing a person’s worth to an organization with a view to increasing it. Traditional Appraisal system; Performance appraisal is developed as a simple method of income justification. Appraisal used to decide whether the salary of an individual was justified or not. The decrease or increase in pay depends upon employee’s performance. Modern Appraisal System: Performance appraisal is defined as a structured formal interaction...
Words: 1350 - Pages: 6
...1.0 INTRODUCTION Performance appraisal is a process by which the job performance of an employee is evaluated (generally in terms of quality, quantity, cost, and time) typically by the corresponding supervisor. It is the process of obtaining, analysing, and recording information about the relative worth of an employee to the organization. Performance appraisal is an analysis of an employee's recent successes and failures, personal strengths and weaknesses, and suitability for promotion or further training. It is the formal assessment by a supervisor (the “appraiser”) of a subordinate’s (or “appraisee’s”) work performance over an agreed period of time. Ghana Health Services (GHS) is responsible for managing health services and staff within public health institutions. As part of its human resources management responsibilities, GHS has a procedure for evaluating staff performance. Until 2006, GHS used the standardized Civil Service forms and processes for conducting staff performance appraisals. Desiring to focus performance appraisal more on performance improvement and less on promotion, GHS developed its own performance appraisal process, which was pilot tested in four regions. Whilst the Civil Service performance appraisal system was conducted mainly by site managers and was supposed to be done yearly, the GHS new performance appraisal system was designed to be conducted by service delivery or ward managers (immediate supervisors) and to be completed every quarter. The...
Words: 7300 - Pages: 30
...or informal means of appraising their employees’ performance. If employees’ performance is good, organizations will want to reinforce it; and if it is bad, they will try to take corrective actions. Performance appraisal is the ongoing process of evaluating and managing both the behavior and outcomes in the organization (Carrell, Elbert & Hatfield, 2008). It is not a process that happens once a year or every six months, but one that happens every day. Stripped to its essentials, performance appraisal always involves setting work standards, assessing the employees’ actual performance relative to those standards, and providing feedback to the employees with the aim of motivating him or her to eliminate performance deficiencies or to continue to perform above par (Dessler, 2011). Indeed, performance appraisals are widely used for administrating wages and salaries, giving performance feedback, and identifying individual employee strengths and weaknesses (Mathis & Jackson, 2011). Definition of Performance Appraisal P erformance appraisal is the process of evaluating the behavior of the employees in the work place (Maxwell, 1992). This process assumes that the employees are aware of their performance standards, and that the supervisor also provides the employees with the feedback, development, and incentives required to help the person eliminate performance deficiencies. Basically, performance appraisal is intended to engage, align, and coalesce individual...
Words: 7691 - Pages: 31
...Title: Performance Appraisal Techniques In Organisation. Problem To study the existing patterns of performance appraisal, the effects and requirements of Performance Appraisal in the Organisation. Introduction: Performance appraisal is the key ingredient of performance management. In a work group, members, consciously or unconsciously, make opinion about others. The opinion may be about their quality, behaviour, way of working, etc. such an opinion may be about their subordinates for determining many things like salary increases, promotion, transfer, etc. in big organisations, and this process is formalized and takes the form of performance appraisal. Performance appraisal in some form has existed in olden days also. For example, Wei Dynasty (221-265 A.D.) in China introduced Performance Appraisal in which an imperial ratter used to appraise the performance of members of the official family. In its present form, the New York City civil service adopted performance appraisal in formal way this now has been adopted by most of the large organizations particularly in business field. Many people who think that performance management (some call it performance development) is a new name given to well-established term “performance appraisal” and therefore, there is no difference between the two. The very basic of this thinking is that in many companies where performance management system has been adopted in place of performance appraisal, old practices of performance appraisal...
Words: 3690 - Pages: 15
...it Mattress and Bedding Accessory from Thailand and Norway. With showroom located at Park Mall and Lotus Counter at Robinson, Courts and many other. It has currently Twenty-Nine employees in the Sale and Office Administrative Lotus start to do Performance Appraisal System last three year ago. The System serves as a measurement of employee Performance on the Sale team in the Company. B. ABC Maintenance Pte Ltd ABC Maintenance Pte Ltd, ABCMPL was established in 1996 by two brothers, start as a family business and incorporated as private limited in 2001. They are providing refuse removal service, recycling and general cleaning service. They started with a few trucks and open top containers has now over 35 garbage trucks, many numbers of refuse compactors and containers and over 250 devoted employees. They are currently serving over 400 customers, including government organizations, hotels, shopping malls and industrial buildings. The company value in human resource to fulfill the requirement of the customers to satisfied them. 1.2 PERFORMANCE APPRAISAL SYSTEM For a Performance Management system to be meaningful in the company, a systematic approach that involves a range of activities undertaken to get the best performance from people to achieve agency and team objectives and...
Words: 3218 - Pages: 13
...Methods of Performance Appraisal BBA (day) Course Code: 602 Course Title Submitted by Assoc.prof. Md.Rafiqul Islam Faculty of business studies Dhaka international university Prepared By Mahbub Alam Roll:-43 Reg:-241063 Batch:-33/A BBA (day) Session:-2010-2011 Human resource management Page 1 Methods of Performance Appraisal A. Concept B. What performance Appraisal? C. About Performance Appraisal D. The performance Appraisal process. E. Objectives of Performance Appraisal. F. The Four Phases. G. Method of Performance Appraisal. i. ii. Past Oriented Methods Future Oriented Methods 1. 2. 3. 4. 5. 6. 7. 8. 9. 10. 11. 12. Rating Scales: Checklist: Forced Choice Method: Forced Distribution Method: Critical Incidents Method: Behaviorally Anchored Rating Scales: Field Review Method: Performance Tests & Observations: Confidential Records: Essay Method Cost Accounting Method: Comparative Evaluation Method (Ranking & Paired Comparisons): i. Ranking Methods ii. Paired Comparison Methods H. Formula Of Performance Appraisal I. Conclusion Human resource management Page 2 Methods of Performance Appraisal C ONCEPT Agencies are required by the Government Performance and Results Act of 1993 to establish program goals and report organizational performance to stakeholders, including the Office of Management and Budget and the Congress. This creates pressure to use methods that improve organizational performance and maximize goal achievement. Using...
Words: 1868 - Pages: 8
...Performance Appraisal>BBNP4103 INTRODUCTION TO PEMBINAAN ABDULLAH SDN BHD Established since 1986, Pembinaan Abdullah Sdn. Bhd. has commenced business in activities involving infrastructure and production works. Along the years, the company has ventured into housing development and building construction. In 2005, the company expanded into agricultural palm oil and hotel industries. PA has also invested in resources that have been allocated in research and development into biochemical fields, tourism development and other fields both in house as well as external consultant. Mission Statement Pembinaan Abdullah Sdn Bhd is dedicated to provide the best quality service that meets every customer's need. We shall build long term partnerships and enhance our stake holders’ value and shall strive to be the first choice in the construction industry through continuous improvement. Quality Policy The Company is committed to meet our customer' specification/requirement to ensure our customer's satisfaction, with quality assurance integral to all our activities and strive for continuous improvement. Pembinaan Abdullah Sdn. Bhd. shall integrate quality practices in all the management and operational functions of the company. Quality shall encompass all the properties of services and products that give it the capacity to create satisfied customer. To ensure that the customers' specification/requirement is met, Pembinaan Abdullah Sdn. Bhd. shall strive for high expectation...
Words: 2794 - Pages: 12
...Running Head: HR MANAGEMENT Trends & Challenges in HR Management Introduction Human resource management confronts a lot of existing and future challenges while working with employees especially with issues like diversity, yield, health and safety and benefits. With the changes in employees’ skills, job requirements and experience, these challenges will also change and will demonstrate new challenges in front of HR management. Here in this paper, a discussion concerning to the trends and challenges of HR management will be done along with the discussion of how a complete performance management system differs from the use of annual performance appraisals. In addition to this, an evaluation of the effectiveness of various performance appraisal methods and possible problems affecting performance appraisals and a discussion of the advantages of managing turnover in organizations will be also be done. In the end, the significant safety and health management issues in the workplace will be identified along with the other trends and challenges of human resource management. Complete Performance Management System and Annual Performance Appraisals A complete Performance Management System facilitates an organization in sustaining profitability and functioning by connecting the employees' remuneration to capability and contribution (Heathfield, 2010) whereas in an annual performance appraisal, salary increase is associated with outcome, which is quite old...
Words: 612 - Pages: 3
...products and services and, in turn, drive competitiveness’. Therefore, winning organizations get their competitive edge from a Performance Management System (PMS) that helps them hire talented people, place them in the right position, align their individual performance with the organization’s vision and strategic objectives, appraise them, develop their abilities, and reward performance commensurate with contributions to the organization’s success. However, organizations need to understand some of the human resource practices in order to maximize the benefits, such as Performance PMS. With reference to orthodox and radical criticisms, this essay will argue the extent to which PMS is more superior to performance appraisal in managing performance in a modern organization. Performance management is a systematic process for improving organizational performance by developing the performance of individuals and teams. It is a means of getting better results by understanding and managing performance within an agreed framework of planned goals, standards, and competency requirements. (Armstrong 2009). The essential components or parts of an effective PMS include: Performance planning (includes employee goal setting / objective setting); Ongoing performance communication; Data gathering, observation and documentation; Performance appraisal meetings; Performance diagnosis and coaching (http://www.chillibreeze.com). Benefits of effective PMS include, improved productivity, improved employee...
Words: 1655 - Pages: 7
...LESSON #8: TRAINING THE PERFORMANCE MANAGEMENT AND APPRAISAL SYSTEM; EMPLOYEE DEVELOPMENT; PAY AND PERFORMANCE APPRAISAL AND EMERGING TRENDS Week Ending: February 27th OVERVIEW: This combined lesson finishes the section on performance management. It starts with Chapter 11’s discussion of various aspects of system implementation – to include: implementation teams, pilot testing communication, monitoring and evaluation and appeals procedures. This discussion is really a continuation and conclusion of the top management support discussion that ended Lesson #7. The remainder of the lesson is a “catch-all” – covering several important performance management and appraisal aspects that are more performance management than appraisal related. We continue with Chapter 12 on creating a system for initial and sustaining performance management and appraisal system training. We then address the almost universal relationship between pay and performance appraisals (Chapter 14). The performance appraisal portion of the course ends with Chapter 16’s review of several important “Emerging Trends” in performance management and appraisal – specifically: teams and performance appraisal; total quality management (TQM) and performance appraisal; and computer-based software programs for automating performance appraisals. OBJECTIVES: After studying this lesson, the student should: 1. Be able to implement a new or replacement performance management and appraisal system in terms of: ...
Words: 1126 - Pages: 5
