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Performance Management Plan

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Performance Management Plan Week 4

HRM/531

September 30, 2013

Les Colegrove

Training Plan An effective and efficient training plan must be developed and implemented making sure that the budget is maintained but that the workers who are hired have potential and show that they are interested in staying at Clapton Construction on a long-term basis. There are many aspects that will need attention with regards to the hiring process, and once the employees join the team, the training methods that they will receive will nurture their development within the parameters of the corporate plan. As we have mentioned before, the first step in the hiring process will be having the heads of the HR team from the Michigan headquarters to handle the Arizona expansion. Once this team is chosen, there are different plans that will lead to an effective training strategy that will support Clapton’s expansion in Arizona, taking advantage of the high demand that exists in the building market, as well as the different nationalities that are represented in the population. The company will have a rigid stance against racial profiling however due to the closeness to the border with Mexico, all prospective workers must go through extensive background checks.

Since the team will relocate from Michigan, this group of people will need to learn the inner workings of the construction market in Arizona and focus on the differences that exist within state laws as well as permits, legalities, costs, employee salaries, etc. They will be the spearhead of the expansion and will need to attend HR seminars where they can learn about the different zoning and construction laws that apply to the state of Arizona. They will also be required to attend job fairs, the local Chamber of Commerce as well as research the competition to make sure that Clapton Construction will provide the future employees with a competitive salary, benefits, and opportunities for promotion. Because the housing market has turned for the better in Arizona, there is flexibility as to what each hiring package will include in order to make it more attractive. “With building permits reaching a four-year high, Arizona's builders are now eager to hire framers, roofers, and carpenters” (Constantini, 2012). The mission of the company will need to be emphasized in order to attract and hire long-term, quality, and loyal employees. The construction market has a high turnover rate because workers are constantly trying to find a position where they get paid more as well as receive quality incentives. This is where the aim to focus on the employee’s wellbeing will become the highlight of the training plan as well as making sure that the employees feel that they are treated fairly and are trained to grow within the company. A benefit package that lists top-ranked retirement, long-term disability, medical, dental, life, short-term disability insurance, vacation, sick pay, holiday pay, deferred compensation, credit union membership, and wellness plans (Arizona State Jobs, 2013) will be offered to stand out from the rest of the competition.

After the HR group from Michigan has been trained and has researched other companies similar in size and revenue, they will be required to hire employees knowledgeable in the Arizona construction market, with a minimum of 10 years experience. This new group of team members will be key players in the checking and implementation process. They will make sure that every point is taken into account benefitting the employee as well as the company, and their opinions as well as their experiences will be used to develop the training methods of the new staff members. Since they are familiar with the location, they will be able to answer questions, recommend structures that they have seen successful in the past, and make sure that systems that have failed continuously in competitive companies are not implemented at Clapton Construction. In a team, having the knowledge and loyalty from the Michigan office employees integrated with the familiarity of the Arizona locals will make for a training plan with positive and successful results. These employees will come from different ranges and completely different sides of the spectrum, in order to highlight the needs in different departments as well as figure out what is important for the Arizona employee in the construction market. According to a 2007 report from The Center for Construction Research and Training, “Arizona is in the top 5 states to employ high percentages of construction workers who are Hispanic, and being that more than 40% of construction workers employed in Arizona are Latino and more than 70 percent of Hispanic construction workers in the U.S. are foreign born”. Because the percentage of Hispanic employees in comparison to Michigan’s is much higher, the second part of the strategy in this training plan will need to focus on building integrated relationships between American and Hispanic workers. This can and will only be achieved by concentrating in the development of their most important method of communication-language. By improving the knowledge of the English language for the Hispanic employees, the level of integration will be more easily achieved by breaking down barriers in how the communicate with each other. When both parties understand each other, there will less likely be interracial problems. A zero tolerance policy will exist in regards to racial differences and any employees involved in an argument or problem that revolves around race will be immediately terminated. Clapton Construction respects all races and cultures and will stop any discrimination before it starts. As the team concentrates in the improvement of the English language for Hispanic employees, they will not be the only ones attending these courses. American workers will also be required to attend workshops and seminars in order to learn key words and methods of communication that are utilized in the Hispanic culture. This will sustain the company’s mission and views as an Equal Opportunity Employer and set an example in stone to be followed in the future success of the company.

Implementing and putting these strategies into place will allow for an effective and efficient training plan that focuses on the wellbeing of the employees and how they relate with each other. Once integration has been successful amongst employees, working as a team will come naturally to everyone and this will only benefit Clapton Construction in the long run. Since these employees are the first-hires in this expansion, they will be the role models as to who will be hired next. Following the company’s guidelines and mission will the tool to use by everyone in order to make of Clapton Construction Arizona the “Best Company to Work For” in the upcoming year and succeeding years to come.

References

Constantini, Cristina. Arizona Struggles To Fill Construction Labor Demands. Huffington Post, 3 July 2013: Retrieved from http://www.huffingtonpost.com/2012/07/03/arizona-struggles-to-fill-construction- labor-demands_n_1646109.html

Arizona State Jobs. (2013, September 8). Building Construction Specialist. Retrieved from https://azstatejobs.azdoa.gov/ltmprod/CandidateSelfService/lm?_ln=JobSearchResults&_r=0&bto=JobPosting&dataarea=ltmprod&name=PostingDisplay&service=form&webappname=CandidateSelfService&HROrganization=1&JobRequisition=4899&JobPosting=1&context.session.key.JobBoard=EXTERNAL&context.session.key.HROrganization=1

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