Premium Essay

Personal and Organisational Development

In: Business and Management

Submitted By lavannia
Words 2848
Pages 12
CONTENTS

PART A

The Graduate Marketplace 1 - 4

PART B

Intended Career Path 5 - 11

PART C

Next Step 12 - 13

Appendices

Identified Target Position (Job Advertisement)

Cover Letter for CV

Curriculum Vitae (CV)

Job Application Form

Career Plan and Self Analysis

Career Anchor Inventory

Psychometric Test Reports
: Verbal Reasoning Skills
: Numerical Reasoning Skills
: Abstract Reasoning Skills
: Type Dynamics Indicator

Observer Feedback Forms
: Assessment Centre Activity

PART A

Industry

The industry I have chosen is the Customer Service/Management Industry and it is my passion to be able to interact with clients and customers and cater their needs because almost every industry these days is based on customers’ feedback.

Organizations work endlessly to increase their client satisfaction levels which are because customer service is a central fragment of preserving continuing customer relationships that are crucial to unending revenue. Not only companies but most industries now focus on customer satisfaction hence creating huge graduate employment opportunities as well as graduate training programmes.

Graduate Marketplace (in line with chosen industry)

My chosen graduate marketplace is my home country, Malaysia. The reason I chose this is because it would be a more conducive for this is just my starting point in my career. I also chose Malaysia because being Malaysian; I understand our work ethics and culture more than I would in any other country. I wouldn’t have any...

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