...Personal Communication Monica Fisher COMM102 February 19, 2013 Terrilyn Fleming Personal Communication A. Communication is the process of transmitting messages. It can be non-verbal, verbal, or both. The fundamentals of the communication process are sender, message, channel, receiver, and feedback. The sender is the person who initiates the message. The message is the idea or thought that the sender is trying to communicate. The way the message travels to the receiver by means of a channel. The receiver is the target of the message. Feedback is the receiver’s response to the sender’s message (Pearson, Nelson, Titsworth, & Harter, 2011). The meaning is the understanding of the message. The same meaning to a message is not always shared by all. If the sender and receiver have minimal shared experiences, the message can have different interpretations. For example, if someone asks a classmate to borrow a pencil, but in their mind it means that the pencil is being given away. Things like this happen because both people do not have any shared experiences and have different meanings for what they thought the message was (Pearson, Nelson, Titsworth, & Harter, 2011). B. An example of a professional message being perceive differently is that at work there was an issue with a written communication that was posted for all employees. The sign read, “Cleaning Service Area Only, Unauthorized Staff Do Not Enter.” The message on the sign caused a lot of chaos...
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...Personal Communication Skills Analysis Joseph Gullia BUS 600: Management Communications with Technology Tools Dr. Brian Shaw 3/17/2014 Effective communication skills enable users to make the most of any situation, personal or professional. Understanding people and interpreting their needs are key in maximizing these potentials with friends or at work. Successful relationships rely on the ability to understand and communicate in a clear and concise matter (Baack, 2012). The ability to communicate not only effectively but efficiently comes with self-evaluation. Communicators must empower themselves with the knowledge of their own strengths and weakness and move forward by learning and practicing if they wish to be successful. The ability to perform a personal assessment identifies areas of opportunity and helps to achieve stronger communication skills. Assessment The Psych Test is a 25 point questionnaire style analysis tool that tries to interpret responses to key message points to evaluate an individual’s communication skill sets. By gauging interpersonal communication skills, and responses to certain scenarios, this tool helps to identify style and the reasoning behind the outcome (Psych Test, 2014). Points given for each answer produce the user with a numeric score that results in a certain number placement range. My personal score was a 68 giving me the feedback of Insightfulness as my outcome (Psych Test...
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...Personal Communication Analysis Communication is vital in today’s society. The purpose of communication is to relay messages in the most clear and concise appropriate manner. Transferring data involves both the sender and receiver of a message. Communication can be misinterpreted, sent with confusion and often misrepresented. Effective communication is the key to getting messages across and with minimal confusion and errors. Today is definitely considered the age of information (also known as the information age). Communication is widespread and with the rapid and constant advances in technology, people are communication more frequently and using many different forms of communication. Verbal communication consists of communicating face to face. Different components of verbal communication include sounds, words, speaking, language and dialect. Nonverbal communication consists of gestures, eye contact, facial expressions, body language and artifacts. No matter form of communication is used; communication should always be effective, understandable and ethical. Communication consist of many different types, forms and methods, but the major components are broken up in two groups: Verbal and nonverbal communication. Some of my verbal communicational strengths include written and intrapersonal communication. My verbal weaknesses include mass speaking and listening...
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...Introduction To Personal Communication xcom/200 Introduction To Personal Communication Communication is a general term meaning the process of acting on information. There are different types of communication. The different types of communication include human communication, impersonal communication, and interpersonal communication. Human communication is the process of making sense of the world around us and sharing that information with the people around us through verbal and nonverbal messages. This communication may include speaking to others as well as hand gestures, writing, and body language. Impersonal communication is a process that occurs when we treat others as objects rather than unique individuals. An example of impersonal communication may include when a person is talking to a police officer or their boss. They are communicating to a specific role instead of the individual themselves. Interpersonal communication is the process of communicating that takes place between two or more people with a certain goal or interest. The best example of interpersonal communication is when a husband and wife are discussing mutual areas of interest to strengthen their relationship. Interpersonal communication is important because of what it helps me to achieve. It helps me to learn information about others. Thru communication and observing others, it helps me to better understand their thoughts and feelings. In a business sense, this can help to predetermine how certain individuals...
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...business industry we need communication skills to accomplish daily tasks such as giving employees’ feedback, writing reports, giving presentations, and sending emails. According to Mitchell (2010), there are several ways to test our communication skills. First, we need to rate ourselves in oral and written communication on a scale of 1 to 10. Secondly, analyze whether we are communicating effectively with our coworkers and employees. Thirdly, assess our ease with language and grammar. Next, take an online communication skills test. Lastly, establish whether our communication is getting the results we intended. Based on my experiences on an off the job, my communicative skills have always been mediocre at best. In order to validate this, I followed the steps mentioned above. Assessment There were many assessment tools available via the internet to assess my communication skills but I chose to use (“How Good Are Your Communication Skills?” from Mind Tools. My decision to choose their communication quiz was based on the depth of details it provided me upon completion of the quiz. The quiz had 15 questions which encompassed each stage of the communication process. A score interpretation was provided and also a detailed interpretation for improving my skills in each area. Based on my score interpretation, I am a capable communicator, but I sometimes experience communication problems. I need to take more time to think about my approach to communication, and focus on receiving...
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...Ryan Rothstein Nonverbal Communications 308 Paper One: Personal Space Personal space plays a major role in our daily interactions with people, and can affect our conversations that we have with one another. For this assignment I chose to work with my roommate, Yale Mendelson, to test out the different lengths of distance between each other to carry out a conversation. The three different distances that I chose was down the hall from each other (approximately 8 feet), face to face (approximately 1.5 feet), and face to face with less than a half of foot between our faces. All three of these distances brought about different reactions between the two of us and showed differences in conversation at each distance. The first distance was the furthest, we began our conversation, I had to speak very loudly, almost a yell, to begin our interaction. I could tell right away that Yale was uncomfortable with this because he is not very outgoing and we were bringing some attention to ourselves. The hall way was not empty so as we were talking back and forth to each other I noticed that we both had to use hand gestures and certain body language cues to help the other realize what they were saying. This setting was definitely difficult for us to have a normal, personal conversation. This distance left for a very broad interaction that was not able to ever become very personal. The next distance that we used to interact with each other was the face to face at about 1 to 2 feet...
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...Personal and Professional Healthcare Communication Beatrice Williamson, RN University of Phoenix Health Care Communication HCS/350 Terrence A. Brown, PhD July 03, 2010 Personal and Professional Healthcare Communication Many professional leaders exclaim communication is the key to success in the areas of business, finance, health care, and personal relationships. Without effective communication, it is impossible to correctly convey what is expected from other health team members as well as information/education for the patient and family members. Basic communication situations are identified which include: interpersonal, organizational, public, small group, and mass communication. Health communication refers to “any type of human communication whose content is concerned with health…transactions can be verbal or nonverbal, oral or written, personal or impersonal, and issue oriented or relationship oriented…”(Northouse & Northouse, 1998). Groups The health care environment poses many challenges to effectively communicate to co-workers i.e. nurses, physicians, lab personnel, etc. as well as with patients. When educating patients in the group setting, we need to be cognizant of goals, cohesion, and leader behavior. Goals must be established for individuals and groups. Individual goals are based on the patient’s personal needs and desires and may or may not be associated with the goals of the group. Group...
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...Introduction Communication, in plain terms is the basis of all relationship. Be it personal or professional, you cannot do without a healthy and effective communication. When it comes to business, communication becomes even more important. This is the pillar on which professional relationships are built. If you want the maximum profits out of your venture, it is essential that you have a healthy rapport with your clients, partners and employees (if any). And how do you build a good rapport? Through effective communication of course! It is said that one of the most important qualities that a businessman must have is communication skills. If you cannot put your message across to the intended audience, you cannot become a successful entrepreneur. Even if you have an independent business where you are not answerable to your boss, you need to have good communication skills in order to churn out the maximum profits from your venture. However, it is not just about talking or writing. True that these are the two biggest means of communication, but an effective one will spill over to wider areas than that. It will include gestures, body language, confidence and most importantly, the ability to pass on relevant information. Good communication also consists of listening skills. A good businessman will have to be a good listener. For instance in a conference or a business meeting, if you don’t listen to what the others have to say, it is unlikely that you will understand the proceedings...
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...Personal Growth Through Communication Communication is a blend of verbal and nonverbal sharing with others. Boggs and Arnold (2011) state, “The majority of person-to-person communication is nonverbal”. The way we use our posture speaks volumes about our thoughts. Through communication, we are can advance our professional careers. As a group, we are providing examples of how we have used communication for advancement. Each of our four group members shared how they believe communication has helped them personally and professionally. Most of us have used electronic charting and believe it has helped us in the written form of communication to interact with increased professional wording and conversation. With grammar and spell check links available, our words are aligned with correct grammar and spelling. Another example of using writing as a tool for communication is writing business case documents to procure additional staffing or needed office equipment, by writing requests to send to the strategic planning board. The nurse had an opportunity to see healthcare from the business perspective. Two members of our group have participated in motivational interviewing with clients. This type of communication led them to a better understanding of the client and built trusting, therapeutic relationships. The patient can be the leader in their health care which improves outcomes. By using motivational interviewing these nurses have professionally advanced their nurse/client...
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...progresses from novice to expert practice. One change is from the reliance on rules and principles to the reliance on past experience to guide performance. The second change is a transition from viewing the clinical situation as a collection of equally important features to viewing the clinical situation as a collection of equally important features to viewing the clinical situation as a whole, in which only a few features are important. The third change is the passage from the detached observer to involved performer. Unique to the expert level of performance is the element of intuition. This scale is designed to measure self-perception of these three transitions and intuitive decision making. Personal Results According to my personal results of the Nursing Expertise Self-Report Scale, my nursing level is between the proficient and expert nurse. The proficient nurse possess the experience and necessary skill sets to look at the patient as a whole, focusing on the critical pieces of information to formulate an overall plan of care. In addition, the proficient nurse is able to delegate responsibilities to those who have demonstrated an understanding in meeting the goals of the patient and team. Lastly, with years of experience comes the natural feel of intuition. Having worked with many patients...
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...BUSINESS COMMUNICATION ASSIGNMENT:Topic: Importance of Communication Skills in Personal and Professional LifeIntroductionCommunication is simply the act of transferring information from one place to another, whether this be vocally (using voice) written (using printed or digital media such as books, magazines, websites or emails) visually (using logos, maps, charts or graphs) or non-verbally (using body language, gestures or tone and pitch of voice). How well this information can be transmitted and received is a measure of how good our communication skills are.Most humans communicate from the moment of birth. Listening, an important part of the communication process, may begin to occur in the womb, according to some studies. Communication is essential to establishing relationships with family, friends and community members. Communication is essential to the process of obtaining and keeping employment; and is the mainstay of politics and diplomacy. Developing your communication skills can help all aspects of your life, from your professional life to social gatherings and everything in between. The ability to be able to communicate information accurately, clearly and as intended, is a vital life skill and something that should not be overlooked. It’s never too late to work on your communication skills and by doing so improve your quality of life.Observers are able to judge the speaker’s characteristics and evaluate his capabilities through communication. For example in a job interview...
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...Personal and Professional Health Care Communication Personal and Professional Health Care Communication In the health care setting, effective health care communication is essential to deliver the best care for the patients. Different disciplines in the health care field collaborate to provide the safest and highest quality care for the patients. The care of patients involves different individuals with different specialty in the heath care field that needs to communicate effectively to share and discuss patient’s information and treatment goals. To communicate effectively with other professionals in the health care field is as important as professional-client communication. In this paper, the importance of professional and personal health care communication and relevancy of effective professional health care communication to health outcomes will be discuss. The lack of professional and personal health care communications contributes to poor health outcomes and the principles and theories of therapeutic communication in health care settings for the health care professional will also covered in this paper. Communication in health care field is essential. Whether a person works in the dietary services, hospital volunteer, or as a nurse’s assistant, health care professionals should learn the skills to communicate effectively. These communication skills are use to interact with patients, co workers, and management. A lack of effective communication...
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...Personal and Professional Healthcare Communication HCS 350 May 12, 2014 Kristina Alums Personal and Professional Healthcare Communication Communication is the act of using words, signs, sounds, technology, symbols, or emotions to express or exchange information about one’s ideas, thoughts, or feelings to someone else. Health care communication is information that can be exchanged in the same ways but its main point is to enhance health. It is a necessary element of interaction between nurses, physicians, patient’s, and family members. The communication helps to enhance health by including information about disease prevention, diagnoses, treatment, health promotion, and health care policies which can ultimately improve a person’s quality of life. Effective Healthcare Communication “There has been evidence that communication between providers and patients, directly and indirectly, determine the extent in which patients experience fewer adverse medical events, exhibit higher levels of adherence to their treatment regimens, trust their care and their providers and nurses, are satisfied with their care and their providers, practice effective self-management behaviors, experience less symptom severity, suffer less morbidity and mortality, and access and utilize available health resources” (Marram, G. 2009, p3). Physician-Patient Communication When a patient and their family members understand the information that is being received about their care they are more likely...
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...There are various methods and styles of communication that are merely more than two or more people agreeing on a given subject but is about understanding differing views, information, and, or sharing ideas. However, this cannot be accomplished through and ineffective process. This paper will discuss the importance of effective communication, healthcare communication, therapeutic communication and its effects on outcome, and the effects of lack of communication on outcomes. Communication is the process by which information is shared, received, interpreted, and responded. It is verbal and nonverbal that includes gestures, facial expressions, body language, etc. Effective communication is essential in developing and maintaining professional contacts, interactions, and, or relationships. However, effective communication skills must be learned because they are not simply developed. They must be taught, practiced, and refreshed on a regular basis through formal and informal training in order to achieve and maintain effective skills. “We hear only half of what is said to us, understand half of that, believe only half of that, and remember half of that” (Cyr, n.d.). Therefore to effectively communicate, one must be mindful of what is said verbally and nonverbally because communication directly and indirectly affects the outcome of situations. Healthcare communication is possibly the most vital method or style of communication that requires training because it is...
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...Dear xxx Re: Employability and personal skills at Waitrose for the role of supermarket assistant In my booklet I have talked about how human resources could be managed at Waitrose, how they currently do human resources and mainlining operations. I will now assess the importance of employability and personal skills in the recruitment and retention of staff in Waitrose. I previously identified 4 personal skills and 4 employability skills which I felt were important to have when applying to become a supermarket assistant and I will now summarise them. The 4 employability skills I identified were: • Suitable qualifications • Experience in a similar role • Knowledge of products • Effective in meeting targets I feel these 4 skills are vital in becoming a supermarket assistant since if you have all 4 of them then you will almost be guaranteed to get the job since it meets the criteria of most jobs. The 4 personal skills I identified were: • Team worker • Communication skills • Hardworking • Punctual Even though these skills aren’t required since they aren’t in the criteria I still feel that they are very helpful and if you acquire these skills then you will do your job well. There are advantages and disadvantages of having these particular skills and I will go through some of them. It is very advantageous to have qualifications since it means you are educated and will not do anything unwise. Also it is helpful to have experience in a similar role since it means you...
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