...SEVERFIELD-REEVE STRUCTURES [pic] Developing Total Ownership A Strategy to Improve Health and Safety Developing a positive Health and Safety Culture Written by Dave Atkinson Contents Page: Section Title Page: 1 Contents Page Page: 2 1: Executive Summary Page: 3 2: Introduction 2a: Business organisation Page: 9 3: Assessment of existing culture 3a: Report of Indicators 3b: Report of methodology and conduct of survey 3c: Report of findings with interpretation 3d: Conclusion Page: 35 4: Strategy for Improving the Health and Safety Culture 4a: Aims and objectives 4b: Priorities for action 4c: Resources and constraints 4d: Implementation plan 4e: Methodology for monitoring success Page: 61 5: Business Case 5a: Requirements for resources 5b: Cost benefit analysis 5c: Reference to legislation 5d: Case Page: 72 6: Bibliography Page: 73 7: Appendices Section 1 Executive Summary Following an assessment of the current Health and Safety culture and climate within the business, areas of weakness have been identified that are holding back the progression towards the ultimate aim and objective in Health and Safety – Employee participation creating “Total Ownership". The assessment of the Health and Safety Culture covered such areas as an analysis of the 2009 employee Health and Safety questionnaire, a review of audits carried out, a check on the progress against 2009...
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...John Smith |Objective | | |I am aiming to gain employment in an environment where I can utilise my current management skills and ability | | |to work well with people. I strive for a challenge and would enjoy a role where I would be constantly learning.| | |I am a self motivated individual and can work alone or as part of a team. I am accustomed to working to | | |deadlines and working under pressure. Additionally I have completed certificate 4 in Human Resources to further| | |develop my experience and understanding of business. | |Education & CERTIFICATES | | | | | |XXXXX | | |Workcover accredited | | |Level 2 – Senior First Aid Certificate ...
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...Harvard Business School 9-398-008 Rev. June 7, 1999 Providian Trust: Tradition and Technology (A) A New CEO Within two weeks of accepting the position of CEO of Providian Trust Company, Stephen Walsh, a lawyer by training, faced an unusual corporate conflict and he would have to play the role of judge. There was an extraordinary difference of opinion between Providian Trust’s internal auditor, Peter Storey, and the leaders of a major information technology (IT) project in the trust division. “Peter’s extremely vocal point ran to the issue of documentation, that it was incomplete and should be brought up to speed,” explained Walsh. The conflict reached a climax during an Audit Committee meeting on May 13, 1995, when members of the committee, who were all on the Providian Trust board of directors, expressed to Walsh that they had lost confidence in the internal auditor and recommended that the external auditor, Steinman & Smith, do an analysis of the project documentation prior to implementation. The purpose of the project was to convert the trust division’s outdated information system into a more efficient system using Access Plus, new trust and custody management software made by Select One. The project had been initiated in 1993 under a former CEO, who had been dismissed by the board, and had continued under an interim CEO. By the time Walsh arrived on the scene, over two-thirds of the $18 million budget had been invested in the implementation of the IT...
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...Modes of Organizational Communication A 2011 study of communicational means in six individual companies (Bani Amin & Associates, HKD (H-Tech) International, Jamuna Bank Limited, Rahimafrooz Accumulators Limited, Robi Axiata Limited and TopOfStack Software) of Bangladesh with pros and cons Modes of Organizational Communication A 2011 study of communicational means in six individual companies (Bani Amin & Associates, HKD (H-Tech) International, Jamuna Bank Limited, Rahimafrooz Accumulators Limited, Robi Axiata Limited and TopOfStack Software) of Bangladesh with pros and cons Prepared For: Mr. Mohammad Saif Noman Khan Assistant Professor Prepared By: H. M. Shahriar Hassan - ZR05 (Group Leader) Khurshid Hasan - ZR11 Asaduzzaman - ZR20 Sajjad Ahmed - ZR31 M. M. Shahriar Kabir Siddiquee - ZR40 H. M. Shibly Noman - ZR41 MBA 45E Institute of Business Administration May 14, 2011 May 14, 2011 Mr. Mohammad Saif Noman Khan Assistant Professor Institute of Business Administration Dear Sir: Hope you are in good health. Here is the report on our individual organizational communication, which you selected for us as a significant part of our Business Communication course. We took our time and gave our best effort to make this report up to the mark. The report is descriptive. It mainly depicts various modes of communication going on inside our organizations with a short criticism on respective...
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...Chapter 12: Setting Product Strategy GENERAL CONCEPT QUESTIONS Multiple Choice 1. Marketing planning begins with the formulation of an offering to ________ target customers’ needs or wants. a. exceed b. meet c. capture d. compete with e. comprehend Answer: b Page: 372 Level of difficulty: Easy 2. The customer will judge the offering by three basis elements: ________, services mix and quality, and price. a. performance b. salespeople c. price d. product features and quality e. none of the above Answer: d Page: 372 Level of difficulty: Easy 3. The components of the market offering include all of the following EXCEPT ________. a. product feature b. product quality c. reputation of firm d. services mix and quality e. value-based pricing Answer: c Page: 372 Level of difficulty: Easy 4. In planning its market offering, the marketer needs to address five product levels. These levels include all of the following EXCEPT ________. a. potential product b. augmented product c. core benefit d. basic product e. product usage/purpose Answer: e Page: 372 Level of difficulty: Medium 5. The five product levels constitute a ________. At each level more customer value is added. a. customer augmented product b. customer consumption system c. customer value hierarchy d. customer perceived value e. customer hierarchy Answer: c Page: 372...
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...Charlotte, North Carolina, and attended the University of Virginia, graduating in 2005 with a B.A. in English. For the next three years, Givens worked as a copywriter and creative director for a boutique advertising agency in New York City. She then moved to the Midwest to attend a highly rated business school, from which she graduated in May 2009. As graduation approached, Givens considered several employment options, including consulting. Said Givens, “I liked consulting’s focus on business strategy and general management. The pay and the perks were nice. But I knew I’d miss working in a small entrepreneurial environment where my contributions directly impacted the business.” While home for spring break, Givens’s uncle spoke to her about the ongoing...
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...Charlotte, North Carolina, and attended the University of Virginia, graduating in 2005 with a B.A. in English. For the next three years, Givens worked as a copywriter and creative director for a boutique advertising agency in New York City. She then moved to the Midwest to attend a highly rated business school, from which she graduated in May 2009. As graduation approached, Givens considered several employment options, including consulting. Said Givens, “I liked consulting’s focus on business strategy and general management. The pay and the perks were nice. But I knew I’d miss working in a small entrepreneurial environment where my contributions directly impacted the business.” While home for spring break, Givens’s uncle spoke to her about the ongoing...
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...Premier Collage | Document Retention Policy | Litigation Hold Notice | | | 8/26/2113 | Table of Contents 1.0 POLICY STATEMENT ‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐---‐‐‐‐‐‐‐‐‐‐‐‐‐‐ 4 2.0 PURPOSE ‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐ 4 3.0 APPLICABILITY ‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐--‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐ 5 4.0 DEFINITIONS ‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐ 5 1. Official Records Retention and Disposition Schedules ------------------------------------------------------------- 5 2. File Breaking ------------------------------------------------------------------------------------------------------------------- 5 3. Litigation Hold -----------------------------------------------------------------------------------------------------------------6 4. File Integrity ------------------------------------------------------------------------------------------------------------------- 6 5. File Maintenance ------------------------------------------------------------------------------------------------------------- 6 6. Personally Identifiable Information ------------------------------------------------------------------------------------- 6 7. Confidential Information ----------------------------------...
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...CPA Program The practical experience guide and logbook If you require further information about the practical experience requirement, or would like to notify us of a change, please contact CPA Australia: practicalexperience@cpaaustralia.com.au or contact your local office – details can be found on the inside back page of this guide. Disclaimer The material used in this booklet has been designed and prepared for CPA Australia’s practical experience requirement. It provides tailored guidance for mentors who are registered in CPA Australia’s practical experience requirement. The booklet and contents should not be used for any other purpose. CPA Australia, the publisher and the author of this booklet take no responsibility for any loss incurred by any person who relies on guidance offered in this booklet. Legal notice Copyright CPA Australia Ltd (ABN 64 008 392 452) (“CPA Australia”), 2010. All rights reserved. Save and except for third party content, all content in these materials is owned by or licensed to CPA Australia. All trade marks, service marks and trade names are proprietory to CPA Australia. For permission to reproduce any material, a request in writing is to be made to the Legal Business Unit, CPA Australia Ltd, 385 Bourke Street, Melbourne, Victoria 3000. CPA Australia has used reasonable care and skill in compiling the content of this material. However, CPA Australia and the editors make no warranty as to the accuracy or completeness of any information in these...
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...Chapter One Introduction 1.1 Origin of the Report Non-Banking Financial Institutions represent one of the most important segments of the financial system of Bangladesh and play a very important role in mobilizing and channeling resources In the present day socio-economic scenario, the leasing companies have been continuously playing an increased role in financing industry, trade and commerce and housing, thereby contributing significantly to the economic development of the country. The leasing sector has contributed significantly over the years, despite several constraints. With the challenges of time, the overall growth of the leasing business achieved through diversification of products and services and aggressive marketing with special focus on the SME sector, is indicative of the industry’s contribution to our national economy. It is worth mentioning that, within two decades; the leasing companies have emerged as an alternative source of finance and well sought after arm for credit for SMEs. In order to catch up with the demands of time, most leasing companies have diversified their products and services into other areas like small loans, housing loans, start-up working capital and domestic factoring of accounts receivable. Further to reducing dependence on traditional borrowings from banks for meeting their working capital requirements, some of them have already introduced new financial instruments like Bonds, Securitization of Assets, Syndication...
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...Section 1 Organizational Culture: set of artifacts, values and assumption that emerge from the interaction of organizational members Open social system operating a dynamic environment. CRITERIA to identify something as culture: 1. Deeply felt or held 2. Commonly intelligible 1. Accessible to a cultural group Organization = Ordered and purposeful interaction among people. Purposeful, because its members produce (supero-rdinative) goal-directed activities. Organizational communication is a continuous process through which organizational members create, maintain and change the organization. (it includes business communication) N.B. All organizational members take place in it; messages are produced to create a shared meaning of messages, but it is not always achieved. Those messages vary in form according to various factors (power distances, roles, goal, method, non-verbal), and to be fully understood have to be considered in their contexts Culture: "the collective programming if the mind that DISTINGUISHES the members of one group tor category of people from another" (Hofstede 2001) Is both a process and a product; is confining (imitates groups) and facilitating (gives us a way to better understand what is happening) Cultural Symbol = physical indicators of organizational life (Rafaeli & Worline 2000) ARTIFACTS: visible/tangible, are also part of them norms, standards, customs and social convention. Norms: pattern of behaviors or communication...
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...Study Unit Improving Your Writing When you complete this study unit, you’ll be able to • Identify your audience, medium, and purpose • Focus your ideas • Organize your material • Plan both informal and formal writing projects • Use words, punctuation, and sentences to achieve the effect you want • Revise, edit, and proofread to make your final copy accurate, professional, and attractive Preview Preview Writing a strong letter to apply for a job or putting together a convincing argument for a business report requires more than a collection of nouns, verbs, and punctuation. Good communication skills include the basics, of course, but proper planning, a pleasant style, and close attention to detail also count. This study unit is designed to help you make the best use of the writing tools you already have by making them work for you as you plan, develop, revise, and present your work. iii 1 Prewriting Organizing Your Material Patterns of Organization Outline Options Developing an Outline The Formal Outline 2 6 6 9 11 16 WRITING YOUR DOCUMENT 21 Types of Writing Key Considerations Writing the First Draft STRENGTHENING YOUR STYLE How to Give Your Writing Punch Choosing the Right Words Informality and Formality Using Words Properly REVISING, EDITING, AND PROOFREADING Revising Your Writing Editing Your Work Proofreading the Final Draft Presenting Your Work 21 25 33 36 36 ...
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...Key Terms and Definitions for Lesson 1, COM100 Term Human Communication: Definition (from textbook) The process of making sense out of the world and sharing that sense with others by creating meaning through verbal and non-verbal messages The beliefs, values, and moral principles by which one determines what is right or wrong Originator of a thought or emotion who puts it into a code that can be understood by a receiver Person who decodes a message and attempts to make sense out of what the source has encoded A process of translating ideas, feelings, and thoughts into a code A process of interpreting ideas, feelings, and thoughts that have been translated into a code Written, spoken, and unspoken elements of communication to which people assign meaning Pathway through which messages are sent Interference—literal, situational, or psychological—that hinders the accurate encoding or decoding of a message Response to a message Physical, historical, and psychological communication environment Example A conversation with your significant other Ethics: “Do unto others as you would have others do unto you.” Someone who speaks to you Source: Receiver: Someone you’re speaking to Encoding: You consciously decide what you’re going to say You are trying to understand what someone else is saying Decoding: Message: Something you try to say to someone else Channel: Noise: Speech You’re trying to talk to someone who is listening to her iPod You speak; someone...
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...be classified into an appropriate sensitivity level. For many organizations, a simple 5 scale grade will be sufficient as follows: Document / Data Classification | Description | Top Secret | Highly sensitive internal documents e.g. pending mergers or acquisitions; investment strategies; plans or designs; that could seriously damage the organization if such information were lost or made public. Information classified as Top Secret has very restricted distribution and must be protected at all times. Security at this level is the highest possible. | Highly Confidential | Information that, if made public or even shared around the organization, could seriously impede the organization’s operations and is considered critical to its ongoing operations. Information would include accounting information, business plans, sensitive customer information of banks, solicitors and accountants etc., patient's medical records and similar highly sensitive data. Such information should not be copied or removed from the organization’s operational control without specific authority. Security at this level should be very high. | Proprietary | Information of a proprietary...
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...any process without written permission. © School of Accountancy, QUT 2003 Produced by QUT Publications 232975 8437 ISBN: 1 74107 014 7 ii Contents Preface Accountancy writing and preparation of documents Writing and accountants Determining the Purpose (aim) Investigating Planning the document Writing the document Revising the document Style of professional documents Good and poor writing Audience Tone Language Overwriting (padding) Overgeneralisation Spelling, punctuation and grammar Abbreviations Expressing numbers Paragraphing Headings and sub-headings Quantitative information Recommendations Letter writing for accountants Claim letter Letter of advice Letter of engagement Letter of enquiry Letter of refusal Management letter Memos E-mails Research Essays, Reports and Resumés Research essays Reports Resumés References and Bibliographies iii v 1 1 2 2 7 8 8 9 9 10 10 10 11 11 11 12 12 12 12 12 13 14 16 17 19 21 22 23 24 26 27 27 31 40 41 iv Preface Writing for Accountants is a brief guide to the types of writing that accountancy students and practising accountants are most often called on to do. It is not intended as a definitive text, but rather as a general guide for students at the Queensland University of Technology. It is intended that the booklet be used in conjunction with the lectures and tutorials presented to students, and as a guide in the writing of their assignments. Topics cover: ! ! ! ! ! the types of writing that accountants...
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