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Perspective on Customer Service

In: Business and Management

Submitted By SxBxNightHawk
Words 966
Pages 4
Perspective on Customer Service To start, I feel that customer service is a very important asset to any business that wants to succeed. I know a business can succeed without great customer service, but it is important I think in helping to create a better relationship with the customers. Without any customers, there would really be no business. So when I first think of customer service, I’m thinking of what an employee is doing, or going to do, to make me want to buy their product. That’s not the only thing I think of then asked why I feel customer service is important though. If you have great customer service, then the customers will be happy and more reluctant to want to return to your company. They may also talk to people they know about your business and the word will get out as to how great of a company you are. A happy customer is a customer that will want to return. By having a customer return, and having them tell other people about your business that will in turn help generate more profits and help to create a better and more successful business. Every business wants to have more customers and will do what they can to obtain that customer. Every commercial I see for every business is trying to sell their product and seeing if they can find something to fill the customers’ needs. Whether it be for better cell phone coverage, to getting a better look with different styles of clothing, all businesses want to sell their product.
One example I’ve noticed is a commercial I’ve seen; the T-Mobile commercials. Those commercials are always advertising that they have the best coverage and lately I’ve seen a woman riding a motorcycle and passing another, slower motorcycle. I think all they are trying to do is tell the customer that their service is fast, and that it covers pretty much anywhere. Granted it’s just a commercial, it uses flashy colors and

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