...MASTER OF BUSINESS LEADERSHIP OPERATIONS MANAGEMENT (MBL912L) | | |Name | |Student Number | | | | | | | | | | | | | | | | | | | | | | ...
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...World Resources Institute SustainaA program of the World Resources Institute ble Enterprise Program F or more than a decade, WRI’s Sustainable Enterprise Program (SEP) has harnessed the power of business to create profitable solutions to environment and development challenges. BELL, a project of SEP, is focused on working with managers and academics to make companies more competitive by approaching social and environmental challenges as unmet market needs that provide business growth opportunities through entrepreneurship, innovation, and organizational change. Permission to reprint this case is available at the BELL case store. Additional information on the Case Series, BELL, and WRI is available at: www.BELLinnovation.org. IKEA AND THE NATURAL STEP In September 1995, Jan Kjellman took over as president of IKEA North America, the U.S. and Canadian subsidiary of the Swedish furniture giant. At IKEA s headquarters outside Philadelphia, Pennsylvania, Kjellman sat at his desk, located in an open, brightly sunlit bay. His assistant, also the service center office manager, sat at a nearby desk a few feet away. Co-workers walked through one side of the bay, heading for the coffee room. On the landing below the president s office was a pedestal bearing a large gray rock. It was from the rocky and poor land in ˜lmhult, a small village in the province of Sm land, Sweden, where IKEA s founder was born and...
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...LEAN SIX SIGMA LOGISTICS Strategic Development to Operational Success by Dr. Thomas Goldsby • Robert Martichenko Copyright ©2005 by J. Ross Publishing, Inc. ISBN 1-932159-36-3 Printed and bound in the U.S.A. Printed on acid-free paper 10 9 8 7 6 5 4 3 2 1 Library of Congress Cataloging-in-Publication Data Goldsby, Thomas J. Lean Six Sigma logistics / by: Thomas Goldsby & Robert Martichenko. p. cm. Includes index. ISBN 1-932159-36-3 (hardback : alk. paper) 1. Business logistics—Management. 2. Six sigma (Quality control standard). 3. Process control. 4. Inventory control. 5. Waste minimization. 6. Industrial efficiency. I. Martichenko, Robert, 1965–. II. Title. HD38.5.G63 2005 658.4′013—dc22 2005011208 This publication contains information obtained from authentic and highly regarded sources. Reprinted material is used with permission, and sources are indicated. Reasonable effort has been made to publish reliable data and information, but the author and the publisher cannot assume responsibility for the validity of all materials or for the consequences of their use. All rights reserved. Neither this publication nor any part thereof may be reproduced, stored in a retrieval system or transmitted in any form or by any means, electronic, mechanical, photocopying, recording or otherwise, without the prior written permission of the publisher. The copyright owner’s consent does not extend to copying for general distribution for promotion, for creating new works, or for resale...
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...Americans Live By by L. Robert Kohls Most Americans would have a difficult time telling you, specifically, what the values are that Americans live by. They have never given the matter much thought. xxx Even if Americans had considered this question, they would probably, in the end, decide not to answer in terms of a definitive list of values. The reason for this decision is itself one very American value—their belief that every individual is so unique that the same list of values could never be applied to all, or even most, of their fellow citizens. Although Americans may think of themselves as being more varied and unpredictable than they actually are, it is significant that they think they are. Americans tend to think they have been only slightly influenced by family, church or schools. In the end, each believes, "I personally chose which values I want to live my own life by." Despite this self-evaluation, a foreign anthropologist could observe Americans and produce a list of common values that would fit most Americans. The list of typically American values would stand in sharp contrast to the values commonly held by the people of many other countries. We, the staff of the Washington International Center, have been introducing thousands of international visitors to life in the United States for more than a third of a century. This has caused us to try to look at Americans through the eyes of our visitors. We feel confident that the values listed here describe most (but not...
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...Porter’s Five Forces Bargaining Power of Supplier (Moderate) Toyota has different supplier for different parts of the automobile. Some of the suppliers are: - KEIPER: a supplier of rear seat assembly locks - TAC Manufacturing: a supplier for shift lever knobs - Tenneco: a supplier of exhaust components - Bridgestone: a supplier of tires - Samsung Electronics: creating a car mode App The suppliers for Toyota play a vital role in production. But, there are moderate population of suppliers and high overall supply. The limited population of suppliers can affect the production of Toyota. Because of the limited population, the bargaining power of supplier is high, but the high availability of supply used for manufacturing toyota’s products weakens the suppliers’ power. Thus, the bargaining power of supplier is moderate. Bargaining Power of Buyer (High) Toyota’s aim is to serve the middle income customer because the cars that they produce are affordable. The buyer purchase small volume of the products because cars are expensive. Because its aim is to serve middle income customers, toyota’s have a lot of buyer because the population of middle income customers is more than high income customers. The product is worthy because the quality is good, the price is affordable, toyota has its own mantainance service and the secondhand’s price is good. The switching costs is low because customers can easily change from toyota to competing firms at no extra cost. The customers have...
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...had been running an ill-conceived experiment on reactor unit number four, during which a spike the operating level of the core caused a catastrophic explosion. The resulting eruption of radionuclide’s, both from the initial explosion and from the subsequently fires, turned the Ukraine contrary into a radioactive waste land. The accident on April 1986 at the Chernobyl power plant demonstrates that planning conducted at a national level alone cannot estimate the risks posed to all nations by nuclear energy. The scope of the challenge to make nuclear energy production safer is even greater than that shown by the accident at Chernobyl. At the nuclear power station itself, several attempts were made to clear away and contain chunks of graphite and other radioactive solids. They sent in volunteers, they were only allowed to be in the power station for 90 seconds or less. In 20-36 minutes at the power station, radiation would have over whelmed the nervous system and subsequently killed anyone as close as these volunteers were. The radiation levels were 15, 00 times greater than a normal person’s exposure in a year. For the past years, major accidents have contributed to our awareness in the nuclear power plant surrounding us. These accidents have set an example to us on how we should view or look at safety features of a nuclear power plant. There are many aspects that we must take in consideration, for example the lack of human factors (people who was a part of it). Today, nuclear...
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...following criteria. a Indicate the page numbers where the evidence can be found. | Criteria reference | To achieve the criteria the evidence must show that the student is able to: | Task no. | Evidence | 1.1 | Evaluate approaches to self-managed learning | 3 | 4 | 1.2 | Propose ways in which lifelong learning in personal and professional contexts could be encouraged | 3 | 8 | 1.3 | Evaluate the benefits of self-managed learning to the individual and organization | 3 | 9 | 2.1 | Evaluate own current skills and competencies against professional standards and organizational objectives | 1 | | 2.2 | Identify own development needs and the activities required to meet them | 2 | | 2.3 | Identify development opportunities to meet current and future defined needs | 2 | | 2.4 | Devise a personal and professional development plan based on identified needs | 2 | | 3.1 | Discuss the processes and activities required to implement the development plan | 2 | 3 - 8 | 3.2 | Undertake and document development activities as planned | 2 | | 3.3 | Reflect critically on own learning against original aims and objectives set in the development plan | 2 | | 3.4 | Update the development plan based on feedback and evaluation | 2 | | 4.1 | Select solutions to work based problems | 4 | 20 | 4.2 | Communicate in a variety of styles and appropriate manner...
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...of configuring civilization and human activity so that the society , its members and its economies are able to meet their needs and express their greatest potential in the present, while preserving biodiversity and natural ecosystems, planning and acting for the ability to maintain these ideals for future generations. Herman Dary 1990 one of the early pioneers of ecological sustainability had a natural capital view point and proposed that: 1. For renewable resources, the rate of harvest should not exceed the rate of regeneration (sustainable yield); 2. [For pollution] The rates of waste generation from projects should not exceed the assimilative capacity of the environment (sustainable waste disposal); and 3.For non renewable resources the depletion of the non renewable resources should require comparable development of renewable substitutes for that resource. Therefore environmental sustainability involves making decisions and taking action that are in the interests of protecting the natural world, with particular emphasis on preserving the capability of the environment to support human life www.toolkit.smallbiz.nsw.gov.au. It involves the ability to meet the needs of the present generation without compromising the needs of the future generation. It includes sustainable agriculture, forestry and energy. The notion poor environmental sustainability delays development is a fact but, that’s not always the case there is the other side of the box in which people cast...
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...together with an ability and willingness to perform hard labour for successful completion of this project. It would be unfair on my part not to acknowledge the contribution of all those who had encouraged me all through and kept my spirits from flagging and that include my parents, friends and well wishers. These people, though not directly involved with the project, did most certainly provide the ambience that was sorely needed while undertaking such a strenuous task. I feel extremely fortunate that I had Mr/Ms Xxxx as my project leader and cannot thank him/her more for the unstinted encouragement I had received throughout this period. If his/her suggestions that resulted in necessary and timely course corrections were not there, I doubt very much whether this project would have at all seen the light of the day, let alone being successfully completed within the deadline. ABSTRACT The word that is most significant in Lean Manufacturing process is ‘lean’ which literally means a body or a system that does not have any unnecessary or avoidable flab or float. Such flab or float exists in manufacturing systems and are manifested through unnecessary or nil value movements or costs that do not add to the final worth of the finished product but increase total cost of production. The requirement of such a stringent approach to production process arose immediately after the Second World War especially in Japan which was facing a critical situation with most of its production facilities destroyed...
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...THE EARLY SOCIOLOGY OF MANAGEMENT AND ORGANIZATIONS THE EARLY SOCIOLOGY OF MANAGEMENT AND ORGANIZATIONS VOLUME I Scientific Management Frederick Winslow Taylor Comprising: Shop Management The Principles of Scientific Management Testimony Before the Special House Committee VOLUME II The Philosophy of Management Oliver Sheldon VOLUME III Dynamic Administration: The Collected Papers of Mary Parker Follett Edited by Henry C.Metcalf and L.Urwick VOLUME IV Papers on the Science of Administration Edited by Luther Gulick and L.Urwick VOLUME V Management and the Worker F.J.Roethlisberger and William J.Dickson VOLUME VI The Human Problems of an Industrial Civilization Elton Mayo VOLUME VII Organization and Management: Selected Papers Chester I.Barnard VOLUME VIII On the Shop Floor: Two Studies of Workshop Organization and Output T.Lupton THE EARLY SOCIOLOGY OF MANAGEMENT AND ORGANIZATIONS Edited by Kenneth Thompson VOLUME II The Philosophy of Management Oliver Sheldon LONDON AND NEW YORK First published 1924 by Isaac Pitman & Sons Ltd, London This edition published 2003 by Routledge 11 New Fetter Lane, London EC4P 4EE Simultaneously published in the USA and Canada by Routledge 29 West 35th Street, New York, NY 10001 Routledge is an imprint of the Taylor & Francis Group This edition published in the Taylor & Francis e-Library, 2005. “To purchase your own copy of this or any of Taylor & Francis or Routledge’s collection of thousands of eBooks please go to www.eBookstore...
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...and women in it who live it, sleep it, dream it, and build great future plans for it." "We have realized for a long time that you can't have a service business with a lot of employees without having people who know how to manage. So we have been teaching our management how to manage, as well as our employees how to take care of their jobs. Good management and trained personnel are the most important factors in our business." "Good personnel will work for a competent manager. Go to every length to find, hire, and train good employees and treat them like your family. This is the crux of your whole operation." "'When we had six or seven Hot Shoppes, I'd drive to every one of them every day, sometimes twice a day. Every time I visited, I'd find something was wrong: the root beer was flat or wasn't cold; the lights hadn't been turned on at night; or the barbeque machine wasn't clean. There were just a lot of things our management didn't do or didn't see. So I decided then that if we were going to have a lot of places, we had to hire supervisors to do what I was doing - going from one store to the next, training managers." "Some of my remarks may appear to be too detailed, but it's the little things that make the big things possible. The close attention to the fine details of any operation - restaurants, hotels or what-not – makes that operation first class." "I think today people have to be better prepared. There's so much competition today that you've got to know your business and what...
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...be aware of the realities of different international arenas. I am unique, and uniquely fortunate, to have a diverse background both academically and professionally which has exposed me to different continents, peoples, cultures, and languages. As a native of Asia, I am familiar with the increasingly important markets of this region, and as such I am thoroughly prepared for the demands and challenges presented by undertaking study in the MBA program at your institution. From a young age, I set goals beyond those of my peers. I decided to pursue a Bachelor’s degree in International Hotel Management, but in recognition of the limitation of programs in this field in my native country, I decided to pursue my undergraduate degree in Europe. The international hotel management course I joined was run by Goodwell University in the UK, and due to the experience of the instructors and the overall sophistication of the program, I received an incredibly valuable learning experience, beyond that which I could have received elsewhere. My undergraduate coursework at Goodwell University focused on management marketing, accounting, and various aspects of tourism. I received broad business-based education while immersing myself in European culture and language on a daily basis. As a result, I am confident in my ability to adapt to your environment and join your MBA program. After graduation from Goodwell University, I returned to my native country, but the limitations of the rapidly growing...
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...Trends Shaping Tomorrow’s World By Marvin J. Cetron and Owen Davies Forces in the Natural and Institutional Environments Introduction For nearly half a century, Forecasting International has been tracking the forces that shape our future. Some 20 years ago, we codified our observations into a list of trends that forms the basis for much of our work. For each of our projects, we compare the specific circumstances of an industry or organization with these general trends and project their interactions. This often allows us to form a remarkably detailed picture of what lies ahead. This is Part Two of FI’s periodic trend report. It covers trends in energy, the environment, technology, management and institutions, and terrorism. (Part One, published in the May-June 2010 issue of THE FUTURIST, tracked economic, population, societal, family, and work trends.) Because this forecast project is ongoing, the authors — and the World Future Society — welcome your feedback. 38 THE FUTURIST July-August 2010 © 2010 World Future Society • 7910 Woodmont Avenue, Suite 450, Bethesda, MD 20814, U.S.A. • All rights reserved. JULIEN GRONDIN / ISTOCKPHOTO Energy Trends 40% in 1999 to about 37% in 2020. n Despite efforts to develop alternative sources of energy, oil consumption is still rising rapidly. • The world used only 57 million barrels of oil per day in 1973, when the first major price shock hit. By 2008, it was using 86 million barrels daily...
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...ESSAY FOR SBI DESCRIPTIVE TEST CYBER CRIMES Millions of people around the world use computers and the internet every day. We all use it in school, work even at home, computers have made our lives easier it has brought so many benefits to the society but it has also brought some problems and cybercrimes with them. Today, the world is moving towards a point where everything from banking stock exchanges, are traffic control, telephones to electric power, health care, welfare and education depends on software. This exponential growth, and the increase in the capacity and accessibility of computers coupled with the decrease in cost, has brought about revolutionary changes in every aspect of human civilization, including crime. As a result, the increased capacities of information systems today come at the cost of increased vulnerability. Information technology has begun to produce criminal opportunities of a variety that the brightest criminals of yore could not even begin to dream about. The term “Cyber Crime” has nowhere been defined in any statute or Act passed or enacted by the Indian Parliament. Any criminal activity that uses a computer either as an instrumentality, target or a means for perpetuating further crimes comes within the ambit of cyber crime. It is rapidly evolving from simple e-mail mischief where offenders send obscene e-mail, to more serious offences like theft of information, e-mail bombing to crashing servers etc.There are various forms of cyber crime like...
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...isgrowth, dominated by of Perdue Farms Ine. geographic expansion, vertical integration, innovation, branding, and service. Arthur W. Perdue, a Railway Express agent and descendant of a French Huguenot family named Perdeaux, founded the company in 1920 when he left his job with Railway Express and entered The authors are indebted to Frank Perdue, Jim Perdue, and the numerous associates at Perdue Farms Inc., who generously shared their time and information about the company. In addition, the authors would like to thank the anonymous librarians at Blackwell Library, Salisbury State University, who routinely review area newspapers and file articles about the poultry industry-the most important industry on the DelMarVa peninsula. Without their assistance, this case study would not have been possible. This case is intended to be used as a basis for class discussion rather than as an illustration of either effective or ineffective handling of the situation. Reprinted by permission of George C. Rubenson and Frank M. Shipper. C50 the egg business full-time near the small town of Salisbury, Maryland. Salisbury is located in a region immortalized in James Michener's Chesapeake and alternately known as the Eastern Shore or the DelMarVa peninsula. It includes parts of Delaware, Maryland, and Virginia. Arthur Perdue's only child, Franklin Parsons Perdue, was born in 1920,...
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