...interaction in a health and social care setting context. In this assignment, I will be discussing and explaining the different roles of communication and interpersonal interaction within a health and social care setting. Communication is a way of interacting and getting a message, or several messages, across using different types of methods of communication. Giving and receiving a message between two or more people is also known as conveying information, whether it is by speech, behaviour, visuals, signals or writing. Communication is very important in a health and social care setting. This is because messages need to be clear for a person to understand; many people struggle with some ways of communicating, especially the elderly. For example, the elderly need to be understood and looked after with great care, making sure they are being communicated with and assisted as expected. Communication is about understanding the information behind the emotions that take place. However, the word communication alone is all about transferring information. CONTEXT One to one conversations are usually confidential and play an important role in life, generally. This type of communication commonly appears face to face; one to one communication can emerge formally and informally. Formally, the body language and posture of an individual would be accomplished in a professional manner. An example of a formal one to one conversation, in a health and social care setting, could be in a care home between...
Words: 3325 - Pages: 14
...upper arms. P.R. is able to move his shoulders to slightly lift his arms, but has no movements in his legs or the trunk. P.R. requires total assistance for all activities of daily living, and is incontinent of both bowel and bladder function. He speaks primarily Spanish and cannot communicate in English. He is verbally abusive and becomes combative with care givers. He does not have family support in America and is having difficulty adapting to American foods. P.R. has stage III ulcers on each of his buttocks, with various bruises on his lower forearms from trying to attack the faculty personnel. Both feet are starting to turn downward, indicating plantar flexion contractures. The purpose of this paper is to demonstrate the issues that are involved in nursing care, based on Maslow’s hierarchy of needs. This includes physiological, psychological, safety, and social concerns. An example of a complete nursing care plan will be provided for each category of needs identified in P.R’s case study. Patient Care Issues General Spinal cord injuries to an individual present with multiple areas of concerns to nursing care providers. Physiological issues are first addressed when the patient arrives in the emergency room to stabilize the patient according to the airway, breathing, and circulation. Then, spinal cord injury will lead to loss of motor function, urinary/bowel incontinence, sexual dysfunction, trouble breathing, and difficulty sitting upright (O’Sullivan and Schmitz...
Words: 3188 - Pages: 13
...communicating with someone using your mouth (talking). Benefits of this would be that you would be able to make the patient feel more comfortable if you are able to say things that will comfort them. It would also make it easier for them to trust you because you would be able to hear what the person is saying properly. One type of interpersonal interaction that you would use in this situation is tone of voice. This means changing the tone of your voice e.g. a softer tone of voice to suit the situation. The benefit of using this is that it is suitable for this situation because it makes the patient feel more comfortable, it also shows that you care about the situation. Another type of interpersonal interaction is posture. This means a particular position of the body and how you present yourself. The benefit of this is that if you are sitting in a posture that shows you are ready for the patient to talk...
Words: 2032 - Pages: 9
...communication and interpersonal interaction in a health and social care P1: Communication can happen in two types either one-to-one or in groups. One-to-one: One to one communication is the interaction between two people; other types of one-to-one communication could be email or instant messaging. Examples of one-to-one communication in health care could be a patient talking to their doctor, a doctor talking to a patient's family and a doctor breaking sensitive news to a patient. Group: Group communication is getting a small group of people together; this is more than 3 people. These work better when the group is small as the leader can interact better than working with a large group. In health care, group communication can range to drug abuse to various phobias which people want to overcome. Informal communication: Anyone can use informal communication, this is usually used with close friends and family this can be as a group or one-to-one. Informal language contains shorten versions of words,...
Words: 2942 - Pages: 12
...Explain the role of effective communication and interpersonal interaction in a health and social care context. What is communication? Communication is simply passing a message from one person to another. It is a 2 way process and there is a way it is done; sender, message, the method of which it is sent, receiver, understanding and feedback. Contexts; * One to one communication has to be a relaxed type of communication. When you first start talking to someone you need to make them feel welcomed in speaking to you, this is the best way before you begin to give information to the other person. * Group communication works the same way as one to one but it has different principles. Everyone has there own group of friends and they all have different ways of speaking to each other in other ways people wouldn’t understand. Informal is something you would most probably use with your family and friends. Communication between collegues is something that all professional business's uses for example; hospital or doctors. When they are speaking to each other about a certain thing in their job then most people wouldn’t know what they are saying as they have their own terminology. Also, it shows respect to other people. When in a health and social care setting if respect isn't given from each colleague then that could impact on the care given to the residents by staff. All colleagues in the health and social care sector must have trust in each other to build a good environment for all...
Words: 1913 - Pages: 8
...There are many different types of communication, such as verbal, graphical and technology. In this piece of work I am going to assess what they are used for and when they would be used effectively. I am going to give information on six different types of communication and examples of how, where and when they could be used best in a health and social care setting. 1. Verbal There are two types of verbal communication the first is one to one communication and the second is group communication. One to one verbal communication is between two people using words to talk to each other, this could be in an interview, involving many different types of skills such as good concentration skills, high quality listening skills, first – class communication skills and excellent interacting skills. A suitable environment is also needed, so they could talk in a private room for a quiet background with placed chairs opposite each other so they will be facing one another. They may be talking about confidential information so the interviewee may feel more comfortable and safe, they may feel like they have gained more trust plus they may also feel in such way that they can show much more reaction as there are only two people. Group communication is between 3 or more individuals. To uphold an effective group interaction you should maintain high-level eye contact skills to show active listening. Furthermore, active listening shows paraphrasing and repetition of words to seek clarity. Good communication...
Words: 1669 - Pages: 7
...Communication in Health and Social Care | | | | | Table of ContentsContexts of Communication 1Forms of communication 2Verbal Communication Skills 3Non-verbal communication 4Theories of Communication 5Theories of Communication 6Assessing the role of effective communication 7Assessing the role of effective communication 8References 9 | | | ReferencesWalsh, M. and Olayiwola, E. (2011). BTEC national. London: Collins Education.Moonie, N. (2010). BTEC Level 3 national health and social care. London: Edexcel.Mitchell, S. (2015). [image] Available at: http://designwebkit.com/web-design-tips/how-physician-website-build-relationship-with-patients/ [Accessed 29 Oct. 2015].Anon, (2015). [image] Available at: http://katiecommunication.blogspot.co.uk/2011/09/communication-topics_08.html [Accessed 28 Oct. 2015].Team of doctors having video conference meeting in hospital. (2015). [image] Available at: http://www.dreamstime.com/stock-photo-doctors-having-video-conference-meeting-hospital-team-image44595386 [Accessed 29 Oct. 2015].Freshwater UK, (2015). [image] Available at: http://www.freshwatercreative-uk.com/news [Accessed 29 Oct. 2015].Reed Business Information Ltd, (2015). [image] Available at: http://www.communitycare.co.uk/2012/07/26/how-social-care-staff-can-improve-their-communication/ [Accessed 29 Oct. 2015].Watson, J. (2015). Dr Ellis said the method of communicating allows for “meaningful interactions”.. [image] Available at: http://www.thecourier.co.uk/news/health/new-non-...
Words: 2005 - Pages: 9
...| | | | | Developing Effective Communication in Health and Social Care | | | Shelby Warne| BTEC Level 3 Health and Social Care| BO3 CYANShelby Warne| BTEC Level 3 Health and Social Care| BO3 CYAN | | Table of ContentsContexts of Communication 1Forms of communication 2Verbal Communication Skills 3Non-verbal communication 4Theories of Communication 5Theories of Communication 6Assessing the role of effective communication 7Assessing the role of effective communication 8References 9 | | | ReferencesWalsh, M. and Olayiwola, E. (2011). BTEC national. London: Collins Education.Moonie, N. (2010). BTEC Level 3 national health and social care. London: Edexcel.Mitchell, S. (2015). [image] Available at: http://designwebkit.com/web-design-tips/how-physician-website-build-relationship-with-patients/ [Accessed 29 Oct. 2015].Anon, (2015). [image] Available at: http://katiecommunication.blogspot.co.uk/2011/09/communication-topics_08.html [Accessed 28 Oct. 2015].Team of doctors having video conference meeting in hospital. (2015). [image] Available at: http://www.dreamstime.com/stock-photo-doctors-having-video-conference-meeting-hospital-team-image44595386 [Accessed 29 Oct. 2015].Freshwater UK, (2015). [image] Available at: http://www.freshwatercreative-uk.com/news [Accessed 29 Oct. 2015].Reed Business Information Ltd, (2015). [image] Available at: http://www.communitycare.co.uk/2012/07/26/how-social-care-staff-can-improve-their-communication/ [Accessed 29 Oct. 2015].Watson...
Words: 2026 - Pages: 9
...ethnic groups, localities, communities etc. First language is the first spoken language that you speak from the time that you are first learning to talk. This can be used formally and informally. First language is an effective way of communication because it can effectively show your thoughts and feelings. First spoken language can also be an individual’s preferred language. (Walsh. M. (2007) ‘BTEC National Health And Social Care. Harlow: Pearson Education Limited. ) Dialect Dialect is words and their pronunciation which are specific to a geographical community or members of social class. Dialect is a verbal/oral form of communication that may be spoken in a formal and informal way to specific service users. A person who isn’t from the same area may not understand the local dialect that some people use in that area use. Jargon Jargon is words used by a particular profession or group that are hard for others to understand. Jargon can be used both in a formal and informal way between service users. Jargon can be used in a verbal and non verbal way. In a Day care centre a service user may find this an effective way of communication as this may be...
Words: 1948 - Pages: 8
...socio- emotional section are those who aren’t too fussed on getting the work complete but are there to motivate the other members into completing the work. An example of this is in a school during group activities. If the pupils have to do a group activity for a project, then certain pupils are more focussed on getting the work done and ensuring they complete it to a good standard, whereas other group members are more focussed on having a good time and motivating them to the work that they can not be bothered to do themselves. This can be seen as useful within health and social care settings because it helps us to understand how people think while working in group tasks and it gives us a reasonable explanation to why certain group members also do more work than others. It would work in most if not all group settings as this tends to always happen. Overall Bales’ theory is useful to some degree in health and social care settings as it gives us an overview to the structure of group tasks and how people work while situated within them. It would be useful in schools and maybe in certain situations within a doctors meeting. In schools it is useful as the socio- emotional people motivate the task based people to actually do the work, they do this by saying things that will encourage laughter, this enables people to feel more relaxed and comfortable while working. They also demonstrate the ability to show an...
Words: 1746 - Pages: 7
...Student Name: roberta boswell BTEC L3 Health and Social Care: Unit 1 (M1) Student Name: roberta boswell BTEC L3 Health and Social Care: Unit 1 (M1) The role of effective communication and interpersonal interaction in health and social care with reference to theories of communication The role of effective communication and interpersonal interaction in health and social care with reference to theories of communication The role of effective communication and interpersonal interaction in health and social care with reference to theories of communication This information pack will include a directory which explains the different forms of verbal and nonverbal communication and discusses the theories of communication. It will also include a series of case studies which will explain the different forms of communication which would enable residents, staff and volunteers to communicate with each other. Finally, it will also assess the role of effective communication and interpersonal interaction in health and social care with references to theories of communication. Staff Training: Staff training is very important in the Health and Social Care field. This is due to the fact that if staff members are not given the correct and sufficient training, the lives of service users could very well be at risk. Correct staff training ensures that: employees aren’t injured or made ill by the work that they do and service users aren’t put at risk. What...
Words: 4503 - Pages: 19
...Communication in Health and Social Care organizations Introducion The purpose of this essay is introduced and analyses the central importance of communication in heath and social care organisation starting with different theories of communication. Also will explore the used communication skills, ways to overcome barriers to meet individual needs because of their many different elements can influence the communication process, and advantages in communication. In addition the last session is about how to use the standard software to support the work, why important, and benefits of information and communication technology in health and social care settings. Exploring the communications skills in health and social care organisations This essay argues that the communication is one of the most important elements of civilisation, this is how people exchange of words and meanings through common understanding. Communication is the way of sending and receiving messages one person to another. (F. C. Lunenburg, 2010) Theories of communication As a result of this fact the communication is based on different theories. Namely one of the main theories is the Behaviourist theory. Lefrancoise (1988:29) argues that have two principal classes and they make use any of these classes of examples for learning. Both classes of behaviourism stated on very close to each other as for simultaneity of stimulus a response events, also stated on the effects of behaviour as for reinforcement...
Words: 3967 - Pages: 16
...Older Adults and Physical Activity for Health There are significant health benefits for older adults who participate in regular exercises several times a week for about 30 minutes each. The findings have found that increasing to at least 2 new community-based programs of physical exercise has many health related benefits such as lowering stress, depression and lowering older adults body mass index. The study concentrated only on community or provider based programs. The study did have significate justification and well measureable results of the class participates. In my opinion the findings of the study did prove that community-based programs do work to improve older adults with disabilities especially with risk factors. I do agree that there needs to be more funding from local and national agengcies and more community-based programs. Social workers can advocate for funding to start a program or link their clients to the approiate communinty-based programs that already exists such as the YMCA. But, they would have to coordinate transportation issues to such programs. Social workers are excellent advocates and coordinators which can help and meet their clients physical fitness goals. They could also facilitate with medical providers to monitor their clients health concerns while meeting these goals. Physical activity for older adults is essential. Mantaining a good effective exercise program is the key. This article from the Center for Disease Control has...
Words: 952 - Pages: 4
...Unit 1 Development Effective Communication in Health and Social Care P1: explain the role of effective communication and interpersonal interaction in a health and social care. Communication is the sharing of ideas and information. Most people communicate in many different ways: * In order to give or provide information. * To express their emotions/thoughts/feelings * To get to know each other * To persuade others * You need to communicate to get your point on cross * To develop PIES (physical, intellectual, emotional, social skills and language) Different types of communication Four types of communication 1. Group communication Taking part in a group discussion involves some additional issues as compared to one-to-one communication. * Group leaders: some groups such as team meetings have a leader or chairperson. Having a leader is very useful because they can help people to express their ideas; group leaders often encourage people to focus on a particular task within a group. * Group ‘ambiance’: group discussion only works well if people want to be involved. Sometimes people feel threatened if they have to speak within a formal group of people or they might stay quiet because they are worried about the reaction of others. It is important that the groups have the right emotional atmosphere. Formal groups often use...
Words: 2923 - Pages: 12
...Task 1 Question : Explain the role of effective communication and interpersonal interaction in a health and social care context. (P1) Effective communication and interpersonal interaction, are used in many aspects of our lives and are fundamental skills for health and social worker and the service users. Professional care workers have to be able to know when the appropriate type of communication in different situations, with people of different age, culture, backgrounds. There are various type of settings in health and social care where the communication is in use such as one to one, group communication, informal, formal, between colleagues, between professional people and people using services, with professionals and multi-agency working. To succeed in our health and social environment and any other context, the communication and interaction are the most important. To be sure that the message you want to give is received and understood correctly and properly. It is the main skill required by professionals whatever the job the is when hiring. This is why a face to face interview is necessary for employers; to listen and observe the use of oral communication and decide if it is good enough to do the required duties. What effective communication involves? Listening : Listening is one of the most important aspects. Successful listening means not just understanding the words or the information being communicated, but also understanding how the speaker feels about...
Words: 704 - Pages: 3
