...Adapted from “Field Guide to Consulting and Organizational Development” – to obtain the entire book, select “Publications” at http://www.authenticityconsulting.com Requirements for Successful Organizational Change Cummings and Worley (Organization Development and Change, 1995) describe a comprehensive, five-phase, general process for managing change, including: 1) motivating change, 2) creating vision, 3) developing political support, 4) managing the transition and 5) sustaining momentum. That process seems suitable for organizing and describing general guidelines about managing change. Whatever model you choose to use when guiding organizational change, that model should include the priorities and areas of emphasis described in the following five phases of change. The collaborative consulting model described integrates highlights from all of the five phases. Motivating Change This phase includes creating a readiness for change in your client organization and developing approaches to overcome resistance to change. General guidelines for managing this phase include enlightening members of the organization about the need for change, expressing the current status of the organization and where it needs to be in the future, and developing realistic approaches about how change might be accomplished. Next, organization leaders need to recognize that people in the organization are likely to resist making major changes for a variety of reasons, including fear of the unknown, inadequacy...
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...World's 50 Greatest Leaders by Fortune magazine (2015). Through this case study, I will explore and discuss Mulally’s leadership approach, traits, and attributes, relative to the principles of leadership characteristics and attributes, leadership ethics and values, and leadership behaviors as taught by Bordeaux (2015), and Hughes (2015). Leadership Although there are various definitions for what leadership is, there seems to be common attributes among those who are considered effective leaders, past and present. According to Hughes (2015), “defining leadership as the process of influencing an organized group toward accomplishing its goals, is fairly comprehensive and helpful.” Even though leaders tend to be preoccupied with power, the leadership function is necessary in any organizational setting or group, to not only prevent disarray, but to also guide the group towards its desired and/or required objectives. The effectiveness of a leader lies in...
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...Charismatic and Visionary Leadership There appears to be a particular trend in research on charismatic leadership. Most of it subsumes vision within charisma. Some scholars even suggest that it is the vision that leads to the attribution of charisma to the leaders in the first place. However, we think that charisma and vision are two distinct concepts and as such a leader may be charismatic but not visionary, or visionary but not charismatic, both charismatic and visionary, or neither. To us, charisma is an emotion-based construct or a ‘heart’ thing and charismatic leaders understand their social environment very well and are masters of social skills. Vision, on the other hand, is a competence-based construct, a combination of intellectual ability and experience, largely a ‘head’ thing. A charismatic leader is an enthusiastic, self-confident leader whose personality and actions influence people to behave in certain ways. The five common traits of such leaders are: * They have a vision * They are able to articulate that vision * They are willing to take risks to achieve that vision * They are sensitive to both environmental constraints and follower needs * They exhibit behaviours that are out of ordinary Charismatic leadership is more likely to be in politics, religion, wartime or when a business firm is starting up or facing crisis. Example of charismatic leaders include: Jeff Bezos, Martin Luther King Jr, Steve Jobs, Larry Ellison. Charismatic...
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...About LASIK About LASIK surgery: LASIK is laser vision-correction in the blink of an eye . The ultimate solution to replacing contact lenses and spectacles. What is LASIK? LASIK stands for ‘Laser In-Situ Keratomileusis’ which means ‘ to shape the cornea within its layers with the use of the Excimer laser’. Hi-tech solution combining advanced computer technology with laser precision: LASIK is a skilled procedure that combines the state-of-the-art computer technology with advanced laser precision. While the earlier laser procedure viz PRK treated the surface of the cornea, LASIK treats the inner tissue of the cornea and restructures it in a manner which grains down myopia (minus power) and hypermetropia (plus power). LASIK Knowledge Centre: LASIK procedure -step-by-step: * First, the eye surgeon uses an instrument known as a microkeratome to make a thin flap of the outer layer of the cornea. * Then he folds back the flap, which remains attached on one side. * Next, he uses the cool laser light from the Excimer laser to ’ablate'‘ i.e. remove the pre-determined amount of tissue to reshape the cornea with great accuracy and corrects the individual's refractive error. * The cornea is made flatter to treat near-sightedness, and steeper to treat far-sightedness and/or more spherical to correct astigmatism. * Finally, after the laser is administered, he lays back the corneal flap in its original position, where it bonds itself instantly. * Due to...
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... • 5. Personal appeals. Referring to friendship and loyalty when making a request. • 6. Exchange. Making express or implied promises and trading favors. • 7. Coalition tactics. Getting others to support your effort to persuade someone. • 8. Pressure. Demanding compliance or using intimidation or threats. • 9. Legitimating tactics. Basing a request on one’s authority or right, organizational rules or policies, or express or implied support from • , social power is defined as “the ability to marshal the human, informational, and material resources to get something done.”22 • • Two dimensions of power that deserve our attention are (1) socialized versus personalized power and (2) the five bases of power. 5 bases of power: Reward power. A manager has reward power to the extent that he or she obtains compliance by promising or granting rewards. On-the-job behavior shaping, for example, relies heavily on reward power. Coercive power. Threats of punishment and actual punishment give an individual coercive power. For instance, consider this heavy-handed tactic by Wolfgang...
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...price entertainment experience, combining the broad product depth of a specialty retailer with local neighborhood convenience (Poggi, 2010). Blockbuster Inc. was a global business with 8,000 stores and offered movie and game rentals for home use by consumers (Poggi, 2010). Since 1992, Outerwall LLC had looking for ways to provide value, convenience and simplicity to consumers and retailers with the kiosk brands best known, Coinstar a leader in money services and Redbox, the best value in home entertainment. Outerwall LLC has a network of more than 66,000 kiosks and will be re-imagining new retail solutions to fit everyday consumer needs for the present and the future (Outerwall.com, 2015). Blockbuster – Success and Failure Blockbuster’s vision Statement: "At Blockbuster, diversity means valuing differences. It's a corporate value that must be continually developed, embraced and incorporated into the way we do business" (Poggi, 2010). Blockbuster was a video rental store that started in Dallas, Texas the first store was opened in October, 1985 and the theme for the company was to be a family-friendly business. Around the time of May, 1989 there was reports that surfaced regarding the accounting practices of the company and the shareholders of Blockbuster announced that it would be selling 12% of the shareholdings and sell the stores (Poggi, 2010). In 1993, Mr. Huizenga took Blockbuster into a different way by starting to purchase music...
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...and management. A. The difference between the leadership and management: 1. Management is concerned with maintaining the current organisation (doing things right)-contractual exchanges and compliance. 2. Leadership is concerned with change (doing the right things) – inspirational exchanges and empowerment ( Bennis and Manus, 1985; Covey, 1996; Hayes,2010) 3. Managers and leaders attend to similar functions - but do so in very different ways. 4. However, managerial work in times of change is increasingly a leadership task (Hayes, 2010) 5. Deciding what needs to be done: Managers: Set goals, establish detailed steps; Identify and allocate resources in order to achieve these objectives. Leaders: Create vision, set a vision Develop the necessary strategies to get there 6. Developing the talent (才能)to do it: Managers: Focus on aligning(调整)resources-organising and staffing Leaders: Focus on aligning people, communicate the new direction and creating coalition to get there. 7. Ensuring that is done: Managers: Ensuring people accomplish plans through control and problem-solving. Leaders: Ensuring people accomplish change plans through motivation and inspiration. 8. In short, although organisations tend to be over-managed and under-led, there is need for a combination of strong leadership and competent management as a premise (前提)for significant, successful and sustainable change (Kotter, 1990). Ways to effectively lead change: ...
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...Joseph Nye in The Powers to Lead defines what he believes to be a leader and the skills necessary to be a leader. Greg Mortenson, the focus of Three Cups of Tea, fulfills Nye’s definition of a leader. After failing to summit K2, Mortenson stumbled upon a small Pakistani village and began a journey that would not only change his life, but the lives of thousand of children in Pakistan. While building schools in Pakistan, Mortenson has helped transform the mindset of an entire nation about the value of education. Nye says that two-thirds of Americans believe they are in “leadership crisis” (Nye pre). After the collapse of the sub-prime housing market and recent economic struggles, who can blame them? Those who are looking for a leader, however, need look no further than Greg Mortenson. Joseph Nye defines a leader as one who “helps create and achieve shared goals” (Nye 18). A leader must act in a triangular system that involves the leader, his followers, and the context in which the situation exists (Nye 21). Mortenson works effectively as a member of the leadership triangle. He acts as the leader and his followers are the towns, villages, and refugee camps that receive the benefits of his schools, water systems, and community centers as well as his assistants and the members of the Central Asia Institute. The context in which Mortenson exercises his leadership is as equally important as the other two parts of the triangle. As Nye quotes Karl Marx as saying, “Men make...
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...Creating a clear and concise vision is one of the most important duties for any company to perform. A vision statement provides an element of organization for a company to follow. A vision is a goal statement of a company that allows people to see the direction that the company is heading toward. This paper is designed to examine how Best Buy’s vision sets the standards of excellence for everyone to follow. The objective of this paper is to achieve three things. First, the paper will assess the value of vision and values statements of a company. Second, the vision and values of Best Buy will be described and analyzed. Third, this paper will show that Best Buy’s vision statement serves an international purpose. Vision is important for corporate management and strategy because it sets a pattern for all the activities of the company. A vision is a strategy formulation that unifies the company’s energy enabling it to function as one system. A vision provides an idea of what is in store for the future of the company. A good vision also inspires productivity and efficiency within the company. A vision statement is a reflection of what the company stands for and shows the strengths of the company. A vision is an essential source of motivation and empowerment for the employees of a company. An effective vision guides people toward creating relationships with others and their work. A vision instills a sense of pride in the employees of the company. The vision expresses the expectations...
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...1 Analysis of Vision and Mission Strategy Management Contents 1.ICICI BANK ............................................................................................................................................4 Analysis of Vision: ...............................................................................................................................4 2.BANK OF INDIA.....................................................................................................................................4 Analysis of Mission..............................................................................................................................4 3.CANARA BANK......................................................................................................................................4 Analysis of Vision ................................................................................................................................4 Analysis of Mission..............................................................................................................................4 4.GAIL......................................................................................................................................................5 Analysis of Vision ................................................................................................................................5 5.Infosys................................
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...What is Leadership? Leaders are people who do the right thing; managers are people who do things right.– Professor Warren G. Bennis Leadership is the art of getting someone else to do something you want done because he wants to do it.– Dwight D. Eisenhower The word "leadership" can bring to mind a variety of images. For example: • A political leader, pursuing a passionate, personal cause. • An explorer, cutting a path through the jungle for the rest of his group to follow. • An executive, developing her company's strategy to beat the competition. Leaders help themselves and others to do the right things. They set direction, build an inspiring vision, and create something new. Leadership is about mapping out where you need to go to "win" as a team or an organization; and it is dynamic, exciting, and inspiring. Yet, while leaders set the direction, they must also use management skills to guide their people to the right destination, in a smooth and efficient way. In this article, we'll focus on the process of leadership. In particular, we'll discuss the "transformational leadership" model, first proposed by James MacGregor Burns and then developed by Bernard Bass. This model highlights visionary thinking and bringing about change, instead of management processes that are designed to maintain and steadily improve current performance. Note: Leadership means different things to different people around the world, and different things in different situations. For example...
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...Wal-Mart leadership became successful due to the company’s effective leadership style, their organizational structure and its culture. Wal-Mart’s organization culture is recognized to be more of bonded organization between the employer and the employee. Sam Walton, the company’s owner, shared his vision for the company with his associates and made them partners in the success of his company, after Sam died, his legacy remained the same with new management and continued to grow successfully and still remain number one in retail today, because management recognized his vision and carried it out as Sam would have done. New management did not dismantle Sam’s vision but kept the success going unlike Times Picayune, this organization lacked a successful organizational structure and endured more of procedural issues. After Times Picayune owner, Ashton Phelps Jr. retired, his vision was not carried out as he intended. After 175 years, new owner Ricky Matthews, dismantled Phelps vision and emphasized his own vision that became more procedural and steep, which caused the culture of the business to miscommunicate. Workers in this environment are more focus on pleasing the boss, instead of their work performance due to the company’s rules and policies being procedural and controlled without any flexibility. This type of culture causes employee turnovers and a bad reputation for the business. Matthews not only changed the culture of Time Picayune, but he lay off all active employees without...
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...Beograd: Ekonomski fakultet . MGT 597 ETHICS & LEADERSHIP The process of organizational change management Initiating Diagnosis Creating vision Planning Motivating Power management Implementation Management of personal transition Stabilization Monitoring and control UNFREEZING MOVE REFREEZING MGT 597 ETHICS & LEADERSHIP Initiating changes The first step in change management The importance of leader’s mental change In order to initiate changes, a leader has to: 1. 2. 3. 4. Recognizes causes and drivers of change; Develops his own awareness of the necessity of breaking with status quo Develops his wish to make changes and to make decision to start changes; Identifies and appoint a change agent, define his roles and responsibilities and build productive relationship with him MGT 597 ETHICS & LEADERSHIP Model of causes of organizatioonal changes External soruces – changes in environment The inertia of organization Internal sources -. Changes in the company 1 Anticipation of the crisis External and / or internal misbalance 1 2 Deacrease of performances and crisis Initiating of organizational changes MGT 597 ETHICS & LEADERSHIP Anticipation of the crisis Inertia and crisis of organization Sources of inertia Organizational routines Organizaitonal culture, interpretative schemes Power structure Phases in development of the crisis Refusing the crisis Explaning the crisis Deepening the crisis Colapse of...
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...Vision Values Promise Jubliant Our Values * We will carefully select, train and develop our people to be creative and empower them to take decisions, so that they respond to all stakeholders with agility, confidence and teamwork. * We stretch ourselves to be cost effective and efficient in all aspects of our operations and focus on flawless delivery to create and provide the best value to our stakeholders. * By sharing our knowledge and learning from each other and from the markets we serve, we will continue to surprise our stakeholders with innovative solutions. * With utmost care for the environment and safety, we will always strive to excel in the quality of our processes, our products and our services. Reliance ------------------------------------------------- Mission * To attain global best practices and become a leading power generating company. * To achieve excellence in project execution, quality, reliability, safety and operational efficiency. * To relentlessly pursue new opportunities, capitalizing on synergies in the power generation sector. * To consistently enhance our competitiveness and deliver profitable growth. * To practice highest standards of corporate governance and be a financially sound company. * To be a responsible corporate citizen nurturing human values and concern for society. * To improve the lives of local community in all our projects. * To be a partner in nation building...
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...Vision Quests and Women – Past and Present When we talked about the Vision Quests in class, related to Native American Religions, it was something that sounded interesting to me. Our textbook for class defines Vision Quest as simply, “Exercises undertaken by Native Americans seeking contact with the spirit world.” (Hopfe, 2012) Vision Quests are usually ventured into by younger individuals, and more specifically young men, when they are approaching puberty. From the time Native American children are young and can understand, they are told that someday they will be sent away to live by themselves, away from family, in a state of prayer and humility until they receive a vision. Usually the youth on the vision quest will have to fast and have no clothes or possessions as to be looked upon by the spirits and frail and humble. For some this vision may come quickly (within a few days) and for others it may take a significant amount of time. If the vision does not happen fairly quickly, the youth may become more extreme and cut themselves as to let the spirit know that they are genuine about their quest. Quite often when the vision comes, it comes in the form of some type of animal. The animal in the vision may also be performing an action or have some other object of significance. When the youth return to their family and community, they explain what they see in their vision. The vision is interpreted and the animal and the action or object that appears in the vision...
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