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Principles of Communication in Adult Social Care Settings

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Submitted By Ivory
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Pages 11
Kathryn King
Level 3 Diploma in health and social care
Unit 1 Principles of communication in adult social care settings.

1. Understand why communication is important in adult social care settings.

1.1 Identify different reasons why people communicate.

There are many reasons why people communicate. Communication helps build relationships not only in a professional context but also in your personal life. Communication in every form builds trust and understanding of one another's needs. It helps us share ideas and express our needs and wants through asking questions and gaining information from either a verbal response or a non-verbal response such as listening to responses and observing body language, facial expressions and eyes contact. Communication also helps us express our feelings and emotions and enables an empathetic and reassuring response. It can also help us to socialise and build relationships with new people.
Communication is very important for a support worker as through effective communication the support worker can gain information by asking questions and listening to responses. This allows the support worker to provide the correct support for the service user and build a trusting relationship. Communication with colleagues is also very important. It allows the continuity of care and ensures all staff members are aware of any changes in support. Communication in the work place promotes good working relationships and can be used to get a point across and promote a safe healthy environment in which to work.

1.2 Explain how effective communication affects all aspects of working in adult social care.

Having effective communication when working in the adult care setting is really important as you need to work alongside both colleagues and clients. Communicating with colleagues is vital and allows you too build…...

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