...Volkswagen: Managing IT Priorities Volkswagen forayed into the North American market post WW2 with the iconic Beetle model. It was a huge hit and propelled the company sales to a new high point in 1969. Post that however, sales remained sluggish and followed a cyclical pattern of ups and downs which became known as the “Himalayas Chart”. The midlevel management has fallen into the habit of waiting for the introduction of new models for the revival of the sales. The leadership at the VW group observed that much of the industry growth over the past 5 years was happening in few segments in which Volkswagen’s presence is underrepresented. This made them to go back to the drawing board and redevise their diversification strategy. The result of this diversification is the dramatic increase in the potential importation of vehicles by 2008 to 22 from 18. To become better prepared for handling the growth in sales and service volumes, a new organizational readiness program called the “Next Round of Growth” or NRG has been initiated with a set of goals assigned under it. Realization of these goals under NRG required that goals of the individual projects being executed be aligned to them. This necessitated the formulation of a new prioritization process for selecting the right projects to fund. Projects whose goals are aligned with the NRG goals have a better chance of getting selected and funded. Even among the selected projects, projects that are more aligned to higher priority goals like Customer...
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...Topic 6 Journal Entry: Priorities Katy M. Digby Grand Canyon University: UNV 303 March 16, 2014 I have a couple of personal obstacles in each category but to name one would be my family time. I enjoy after work spending time with my daughter and helping her out with her homework. This still gets done but I have noticed she is relying more on herself now that my time has been strained. Professionally I have made a few phone calls to the college and received some as well during work hours. Fortunately my boss is accommodating since I am improving my career with a higher education. The main academic obstacle I have had is re-organizing my agenda to be able to assign time for class work. I am forfeiting a little bit of time in those two departments to make time for school. Deciding priorities is done so in a manner of importance. I make a mental list of things I need to complete ranging from top priority to not so important. For instance I rate grocery shopping higher on the list than getting my nails done, or paying rent supersedes paying for college books. Some decisions are more difficult than others but if I can identify its importance I can place it in my mental list. Prioritizing school is as simple as making a plan, rating it in my mental list, and then doing the task. If I implement what I just mentioned school will be a breeze with limited sacrifice and stress. This will result in a higher GPA and will have a "snowball" effect and motivate me to continue...
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...and aligning incentives with peoples’ needs, it can be done. Forward Path: The need of the hour is to identify key areas which are of utmost importance to improve the standards of rural schools in India and create a system where these schools compete with each other to achieve them. This will be accomplished through a four step process. Future Action: a) Priority areas will be identified from the current government agenda. They may include a maximum of 6 targets to ensure focus and effectiveness, such as (i) toilets for girls, (ii) enrolment rate for girls, (iii) dropout rate for girls, (iv) school attendance rate, (v) cleanliness and clean drinking water facility in schools, (vi) innovative methods applied to upgrade school infrastructure (like water harvesting, school beautification, etc.). b) Once the priorities are decided, primary (leadership role) and secondary (support role) stakeholders, who will drive fast track implementation, will be identified. The stakeholders will take initiative/ coordinate and follow up with existing responsibility owners to ensure fast implementation/ accomplishment of priority targets. One school will be represented by one primary stakeholder, who can be a teacher(s) or a passionate individual/ organization. The primary stakeholder will have to voluntarily enroll in the competitive process after due vetting by the panchayat and block development officer. The secondary stakeholders will be pre-defined and may include panchayat, parents...
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...------------------------------------------------- NT1230 ------------------------------------------------- Client-Server Networking I ------------------------------------------------- Homework Assignments Name: Ernani Narag Week 6 Homework: Due Week 7 Assignment 1: Ticket Escalation Assignment Requirements Respond to the following email, making recommended solutions and explaining the rationale for your recommendations: ---- FROM: Manager TO: Systems Administrator RE: Support Prioritization I am receiving complaints from department supervisors that their support issues are not being addressed in a timely manner. We need a ticket escalation policy to ensure business priorities are met, while managing end-user expectations. Please draft a policy describing how support requests will be prioritized. In addition to normal troubleshooting prioritization, please address the following departments: customer service, sales, accounting and marketing, prioritized in that order. How can we better manage these business requirements? ---- Submission Requirements Address all of the concerns of the manager and provide a recommendation. Microsoft Word. 1-2 pages. Self-Assessment Checklist I made recommendations to address all of the concerns in the email. | * | I explained my reasoning. | * | I composed a professional response. | * | I used critical thinking. | * | I have followed the submission requirements:File Format: Microsoft...
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...Kelly McEntee Brew Wilson-Battles English 11011 28 October 2014 Long Distance Relationships Work Being in long distance relationships can be very tough and there is quite a bit of negativity around the general idea of them. Some stereotypical things people might say about long distance relationships are: “Long distance relationships never turn out well” or “There is no hope for couples in long distance relationships.” Long distance relationships have been stereotyped negatively because it was much harder to sustain them in the past. One reason long distance relationships were harder to sustain is that the only forms of technology available were letters and phone calls. Letters took quite a bit of time to move from person to person and long distance phone calls were very expensive to make. These limited communications were impractical in a sense that the communications between couples were insignificant and didn’t help the relationship. Although technology isn’t the only thing that can make or break a long distance relationship, it can help dramatically. Engaging in a long distance relationship means that being able to see each other isn’t very easy and doesn’t happen very often. People in long distance relationships go weeks, months, even years without seeing their significant other. They must rely on alternate forms of communication other than face-to-face interaction. Usually people in long distance relationships are separated geographically by mileage between them. One...
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...Terpel is a Colombian oil and gas company, which operates in Colombia, Panama, Ecuador, Chile. Terpel offers several service like gas stations, convenience stores, car services etc. For the matter of simplicity this paper will just focus on the competitive priorities in the gas station market. Since the oil industry is a highly competitive industry with very price sensitive customers, the companies’ competitive priorities lie to a great extent on price. It can be said that gas price is an order qualifier; meaning if gas prices are higher than average, Terpel would not even considered as a gas provider by customers. The gas industry is always exposed to a highly competitive price war in which each competitor tries to undercut each other’s gas prices. Because customers are very price sensitive they tend to switch gas providers as soon as they find...
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...|A CFO's Guide For Managing IT | |Bill Friend - December 25, 2003 | |Top of Form | |1. | |IT Has Changed Forever | | | |2. | |Can IT Be Managed Like Accounting? | | | |3. | |Taming the Beast | | ...
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...complain that Time Management is a waste of time in itself. However, this is proven untrue once you have a functional system in place that tracks exactly what you are doing with your time. Often following the tips that will be listed cuts away wasted time and gives you more time for creativity and production. Tip: To get use to tracking your work day actions, create a simple Time Log. Start doing this for a few days to a week. Figure 1 shows a sample time log. You want to log the time of all your actions, what category does it fall under (create a category list that fits your work), the activity, set priority for everything action then how much time was spent. The way to calculate where time is wasted is to compare the minutes used to the priority. Figure 1 |Time |Category |Activity |Priority |Minutes | |8:00 |Waiting |Booting up Computer |L |3 | |8:03 |Email |Read/reply work related |M |10 | | | |email |...
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...The Problem With Priorities Team # 4 Stephanie Gaines and Aura Sweeney Management 5017 – Project Management The Problem With Priorities Team # 4 SUMMARY: Question 1. What are the problems facing Kent? Priorities are not being enforced unless project and functional managers can’t agree on the allocation and distribution of resources. The R&D director doesn’t agree with the new computer system so Dan’s, the computer PM, project is given a low priority. There are currently two proposals pending and could be won by Kent Corp provided the new computer model is available for use. Kent Corp is capable of handling 100 projects simultaneously but this system creates a continual reshuffling of resources. Question 2. How would you sum up the situation at Kent and attack the problem? Kent is a large corporation that can handle several different projects at once but they should consider reducing the number of projects by 10-15%. The reduction of work in progress would reduce the burden on resources. Priorities need to be enforced across the board and an independent committee needs to be formed to decide on the priority listing for the company. This would eliminate any potential biases coming from various department heads. Currently the R&D director is the only employee not on board with the new computer system and he has the ability to assign a low priority to the project. No one employee should be able to independently decide the fate of one project that is important...
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...Ranking List of Priorities General topic: Time Management Broad topic: Prioritizing Specific topic: Problems of teens in prioritizing Sub topics: 1. Common priorities 2. Common problems 3. How to overcome the problem that he/she will encounter in prioritizing Questions 1. Given a maximum of 30 seconds, rank your priorities: Family | | Education | | Friends | | Money | | Relationship | | Social Media | | Fangirling | | Religion | | 2. What is/are your basis in ranking your priorities? *Why did you make that first priority of yours as your main priority? *Why did you make that least priority of yours as your last priority? 3. How will you know if you are prioritizing something? *Are you spending a lot of time for it? *Are you thinking often about it? *Are you stressing yourself too much for it? 4. Did you feel somehow pressured in answering given that you have only 30 seconds? Why or why not? *Look back at your answers; did you feel any regret in ranking? If no, why not? If yes, what could be preferred in ranking your priorities? 5. Did you ever feel stressed in prioritizing? *If yes, what caused you to be stressed? *Are you stressed because you don’t know how to choose which one should be done first? *Did you ever experience spending a lot of time thinking of what should be done first that you already wasted a lot of time instead of just dong the task? 6. How do you balance your time for your priorities? *Do you use...
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...PROJECT PRIORITIZATION A STRUCTURED APPROACH TO WORKING ON WHAT MATTERS MOST OFFICE OF QUALITY IMPROVEMENT PROJECT PRIORITIZATION This guide describes a proven approach to setting priorities when the amount of work that needs to be done surpasses the resources available to accomplish the work. You will find step-by-step instructions for creating and using a simple prioritization matrix to make tough decisions. Written by Carol Gosenheimer, Division of Enrollment Management Contributors Brian Rust, Division of Information Technology Nancy Thayer-Hart, Office of Quality Improvement TABLE OF CONTENTS What Is a Prioritization Matrix? ........................................................................................... 3 Benefits of a Prioritization Matrix ........................................................................................ 3 Creating and Using a Prioritization Matrix .......................................................................... 4 Sample Completed Prioritization Matrix ............................................................................. 7 Instructions for Completing a Prioritization Matrix .............................................................. 8 Version 1.1 Created 03.2012 Copyright 㦠2012 University of Wisconsin System Board of Regents For additional information contact: Office of Quality Improvement Room 199 Bascom Hall, 500 Lincoln Drive Madison, WI 53706-1380 608-262-6843 FAX: 608-262-9330 quality@oqi...
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...Web Interface - User Phone Call - Email Technician Staff 2. Incident Categorization Incidents can be organized with three levels of categorization - Category, Subcategory and Item. The incidents can be assigned to these categories depending upon the failure that is reported and can be automatically routed to the appropriate support engineer. 3. Automatic Dispatch of Incidents. Business rule criteria can be created based on the pattern of failure. The incidents will be automatically assigned to technicians, categories and levels. 4. Incident Prioritization - Predefined Prioritization Define the priority based on the impact and urgency of the incident. System can then automatically assign the priorities based on Predefined prioritization. - Dynamic Prioritization Allow technician to assign the priority manually or to override the values set by the priority matrix. 5. Incident Diagnosis Searching the existing workarounds or solution from the KnowledgeBase and getting back to the users immediately with the resolution. 6. Incident Escalations When the first-level support is unable to resolve the incident, the incident can be assigned to the second-level support. The incident will be escalated to the third-level support when the second-level support is not able to resolve it within the due by time. 7. Knowledge Base Library After identifying the issue and resolving the incident, the resolution provided by the supporting staff will be added in the Knowledge...
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...Volkswagen in America : Managing IT Priorities Introduction: Volkswagen in America is a case which deals with the major issue of projects prioritization and the other issues are budgeting and funding requirements. A change for good in an organisation is necessary to keep it going but sometimes it leads to disappointment. In this case, Volkswagen has recovered by introduction on new models and changes in the organisation and then they recovered by introducing the product diversification and it was successful then it as there was insufficient IT knowledge it started e-Business but IT functions weren’t performing optimally. To overcome this new IT department was established. Dr. Uwe Matulovic, the chief information officer had to face the challenge of creating the IT environment in VWoA and introduced the Process of Prioritization and ‘Business Process, Technology and Organisation’(BPTO). The process of prioritisation was introduced which was logical and managed all the sectors of the organisation. This process is based on the goals of the enterprise. This led to the problems: a) Business units to create a project associating with enterprise goals. b) The business units were trying to influence the project as they wanted their unit to be funded. c) Most of the business units were not considered. d) The projects which were globally important were not funded. e) Most of the employees were self centered they were only thinking about their own business units instead of...
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...great teacher? This begins with not only formal education and training but also the resources and instruction from a great principal once you are in the classroom (“Teachers and Leaders”). Not surprisingly, research shows that top performing teachers can make a dramatic difference in the success and achievement of their students (“Teachers and Leaders”). With this knowledge society needs to do more to ensure that every student has an effective teacher, that every school has effective principals and that every teacher and leader has access to the preparation, support and opportunities they need to succeed. Understanding how important a great teacher is in a classroom is just the beginning of this issue. Next comes how to execute this priority and get the great teachers and leaders we desperately need. When you ask a person why they have not attended college they usually respond with the fact that they cannot afford it. People have a hard time justifying the weight of the student loans with the lower salary they would potentially make once they have graduated. In an article from the U.S. Department of Education titled, “Teachers and Leaders: America’s Engineers of Learning and...
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...CONTENT PRIORITIES: Clarifying Content Priorities Holly Williams Grand Canyon University: SED-455 May 4th, 2012 Clarifying Content Priorities Theoretical Camps | Definition | Strengths | Weaknesses | Personal Position | Traditionalist | A traditionalist curriculum is more standards focused and organized around subject matter. Traditionalists have set structure for their lessons and very rarely deviate from it. | The strengths of a traditionalist classroom are that the standards that need to be achieved will be achieved. Their classrooms are very subject driven so that they will ensure maximum learning for their students. | The weaknesses that I can see are that they leave little room for the students to enjoy what they are being taught, as well as they do not identify the individual learning needs and styles for their students. This creates a distance between teacher and student. | When it comes to a traditionalist theory I feel that it is too conservative for me. I like that the standards are always number one, but there needs to be some type of fun in the process of learning. | Conceptual Empiricist | Conceptual Empiricist curriculum is based almost solely on theory. Conceptual Empiricist, “…analyze current situations and suggest alternatives to current patterns and experiences that comprise most curricula.” (Ruck, Marlon 2012) | Conceptual Empiricist focuses more on current situations within the classroom which makes for a better classroom as a whole...
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