...CHAPTER 1 Managing in the Digital World CHAPTER OBJECTIVES After reading this chapter, you will be able to do the following: 1. 2. 3. 4. 5. Describe the characteristics of the digital world and the advent of the information age. Define globalization, describe how it evolved over time, and describe the key drivers of globalization. Explain what an information system is, contrasting its data, technology, people, and organizational components. Describe the dual nature of information systems in the success and failure of modern organizations. Describe how computer ethics impact the use of information systems and discuss the ethical concerns associated with information privacy and intellectual property. CHAPTER OVERVIEW This chapter helps the student understand the role of information systems as organizations move into the digital world, and how they have helped fuel globalization. The student will learn what information systems are, how they have evolved to become a vital part of modern organizations, and why this understanding is necessary to become an effective manager in the digital world. The student will also learn how globalization evolved, and what opportunities globalization presents for organizations. The importance of ethics as it relates to IS is discussed especially as it relates to information privacy, accuracy, property, and accessibility. A number of cases and illustrations are used, for example, Apple products and how they have evolved over time (such as...
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...5. History of social networks in the digital age in the UK. The present state of social networks. Innovative uses of social networks in today’s society o B2C - Business to Consumer o B2B - Business to Business o P2P - Person to Person (Peer to Peer) o G2C - Government to Citizen Key trends shaping the future of social networks 1. Broadband penetration 2. Rise of mobile technologies 3. Ambient technology - the 'internet of things' 4. 24/7 lifestyle 5. Data expansion 6. The future of the net: web v apps 7. Geo-spatial and augmented reality technologies 8. New era of mass communication 9. New business era 10. Trust 11. Education 12. Older social networkers 13. Gaming and virtual reality 14. Government intervention Tomorrow’s consumer o B2C - Business to Consumer o E-Government and the 'Big Society' o Educational networking o Social studies o Gaming and virtual worlds The evolution of social networks o Technological progress o Business models and revenue streams o From the web to the street o Privacy/security/ permissive marketing o Digital Asset Management o Longevity of digital assets o Impact on advertising Changing Britain Conclusions Timeline About the Author References 3.1. 3.2. 3.3. 4 11 11 13 15 23 28 33 34 Foreword Social networking has become more than just how we keep in touch with our friends online. It has changed the way people communicate...
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...Yen Nguyen ISM 6026 The New Digital Age – Reshape the Future of People, Nation and business book review “The New Digital Age” by Eric Schmidt and Jared Cohen gives us their vision of how technology will impact and reshape our lives in the future; a world of fully connectivity where every individual will be a part of the whole virtual world through the critical development of technology. Schmidt and Cohen’s argument is that the rapid improvement of computer technology with internet access will significantly connect and transfer every aspect of life from the physical world to the new virtual one, whether it is for the better, for the worse, or just different. The book also addresses the way humans interact with, apply, and explore technology in life and the guidance for humans to adapt the changes in the new technological revolution. The two authors start by introducing a variety of new technologies which are created and used to increase our efficiency such as smart devices, “additive manufacturing” _ 3-D printing, artificial intelligence, voice and gesture recognition, and robotics. These new technologies provide new opportunities for not only business but also many other fields including: education, healthcare, and entertainment. They indicate that the global trend will be supported strongly as connectivity spreads become power in the future, and an effective working environment will be created when the new technology’s invention removes language and geographical...
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...(ICTs) are transforming societies and fueling the growth of the global economy. Yet despite the broad potential of ICTs, their benefits have not been spread evenly. Indeed, using ICTs effectively to foster social inclusion and economic growth is among the key challenges facing policymakers today. As one of the world’s leading ICT firms, Microsoft brings a unique perspective to this issue, one informed by years of collaboration with the international development community. Microsoft firmly believes that ICTs hold tremendous promise as an enabler of social and economic development. ICTs can help underserved populations obtain, manage and disseminate knowledge and to tap into global networks of information and services. And rapid innovations in technology – the fruits of intensive R&D efforts by Microsoft and others – are making ICTs less expensive and easier to use, bringing the power of ICTs within the reach of ever more people. ICTs promote development across many dimensions. At their most fundamental level, ICTs enable organizations to be more productive, thereby spurring economic growth and helping firms be more competitive. ICTs can also expand the reach and effectiveness of social development projects and have already yielded important benefits in such areas as healthcare, education, and environmental preservation. Public-sector uptake of ICTs is also making governments more efficient and their decision-making more transparent. Finally, many developing countries...
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...Running Head: THE EXISTENCE OF PRIVACY WITH TECHNOLOGY THE EXISTENCE OF PRIVACY WITH TECHNOLOGY Obediah Howard Bellevue University THE EXISTENCE OF PRIVACY WITH TECHNOLOGY Abstract This research paper will discuss the relationship between privacy and technology. It will attempt to ascertain if technology and privacy can share the same plane of existence. Benefits and deficiencies of a particular technology are not hereditary to that technology, but are depend on their application. The public insists on accountability of technological innovation and assurance that privacy will remain intact. Striking a balance between enabling technology to enrich lives and restricting it from invading privacy has to be addressed. Implementing controls to protect private data is imperative. Technological advances over the years have challenged the public’s perception and expectation of privacy. Technology and one of its preeminent by-products, convenience, will continue to grow exponentially for the foreseeable future; there is no evidence to suggest otherwise. Privacy finds itself in a precarious position in the face of evolving technology. The collective concept of privacy has to be revisited. With the advent of technological innovations and the accessibilities they bring, privacy in its purest form does not exist. From an anthropological perspective, privacy is a relatively modern development. Ancient cultures practiced communal...
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...strategic to marketing goods and services online? What is the impact, if any, on consumer privacy? A few years ago, the combination of technology and marketing was not a common term. Even a very successful marketing model that was followed by software giant Microsoft, was neglected in many top ranking business schools. According to them what Microsoft was doing was a fad. But time has proved that they were wrong. Marketing guru Kotler has agreed that traditional marketing is not working any more. The economic power has shifted from marketers to customers. This shift happens in the market place due to the technology. Today customers have the access to information that lets them make much more informed decisions. Customers are increasingly telling companies what type of product or services they want and when, where and how they want to buy them. Before purchase a product or service, they compare each of the competitors' product and their pricing, availability and value for money. So customers are now in control. Customer's action and their demands are profoundly impacting every industry in the market. The use of technologies such as cookies is paramount to the implementation of such marketing practices, which ultimately benefit both the retailer and the consumer. Without these, retailers would not be able to fine-tune their marketing strategies and focus, and consumers would not be able to provide, through their actions online, valuable feedback to retailers. These...
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...Research method 10 Research format 10 Research technique 10 2.1 Ethics 13 Data protection U.S. banks 15 Banks cash in on big data 16 Privacy vs. Security 17 Predicting with privacy 18 Privacy selling 19 Contrast between consumers privacy expectation versus their own online behavior 20 Expectations for growth internet users 2025 20 2.2Technology 22 Online banking approaches by different banks 22 SaaS business models 23 Why cloud computing for banks? 24 Privacy Trends 2014 – privacy trends in the age of technology 25 In-memory computing 27 2.3 Legislation 30 Europe Union 30 2.4 Future 31 Out in the open 31 Future sharing of finances 32 Changing Online ignorance 34 Cyber security trends for financial services 34 2.4 Results in-depth interviews 36 3.1 Basic needs 38 3.2 Drivers of change 39 3.3 Emerging consumer expectations 41 3.4 Inspiration 43 Target 43 Innovation by other banks 44 Luth Research 44 4.1 Technology 46 4.2 Changing user behaviors 46 4.3 Inconsistency 47 4.4 Legislation 47 5.1 Value proposition regarding SaaS and cloud computing trends 48 5.2 Financial forecast 49 5.3 Conclusion and recommendations 50 6. Bibliography 52 Appendix 1 – in-depth survey of teens aged 15-20 55 Appendix 2 - Interview questions – security 58 Appendix 3 - Innovation Dept. Interview 59 UPDATE Table of content at the end! Chapter 1 Research Proposal 1.1 Introduction to the...
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...Critically assess the effect of Social Media on society Social media as defined by Andreas M and Michael (2010, p. 61) is “a group of Internet-based applications that build on the ideological and technological foundations of Web 2.0, and that allow the creation and exchange of user-generated content.” Social media platforms include chat rooms, blogging web sites, social networking sites, forums, and also text messages and e-mail (Luxton, June and Fairall, 2012). The most popular social networking site, Facebook has made such an influence on society that from 2004 to 2011 the number of users registered to the site increased from 1 million to about 1 billion users worldwide (Yahoo Finance, 2012). With such vast figures social media is bound to have an impact on the way society operates, either positively or negatively, or both. These will be critically analyzed in this essay, identifying the most crucial impacts it has on our society. With the rapid increase in the awareness and use of social networking sites, it has provided positive contributions to how society functions. First and foremost, social networking has grown to become a critical part of a business’s marketing strategies, and if managed efficiently, will prove to be a major factor for its success. Social media networks such as Facebook and Twitter have provided an easy-to-access platform for people to share their views, preferences, and experiences about brands and products. Once this information gets widespread through...
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...Appendices 12 References 14 Introduction The Marketing Plan to launch the new Gerrarrom service to new users, is summarised below for January to June 2014. UK based early adopter academics at three specific universities, fit the high knowledge, heavy digital usage profile most likely to value a cutting edge internet experience given their collaborative digital enterprise, and likelihood to rapidly grow usage. Viral marketing is used to secure digital word-of-mouth recommendations from the targeted influencers by competing for attention, referals, and useage activity. The service is positioned for digitally productive academics needing a superior layer of compartmentalised internet, a less intrusive interface and an evolved content feed that provides the one stop shop for all public and private Social Media (SM) productivity. The plan covers the logical flow of considerations, goals and actions defined by Armstrong and Kotler (2012), for creation, definition and communication of value to the target segment. Marketing Situation Gerraroom will drive adoption via unforeseen modes of web interaction but launches to existing SM users, so current and evolved trends are relevant. Mckinsey's Digital Economy report (2012) identifies 1.5 billion SM users globally and corroborates's usage insights from Facebook (2012), suggesting direct commercial applications and collaboration are secondary to social interaction and entertainment (Appendix 1). The report...
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...E-Cash Azamat Nogoev1 Faculty of Business Management and Globalization LimkokwingUniversity of Creative Technology, Cyberjaya, Malaysia Azamat_nogoev@yahoo.co.uk Rashad Yazdanifard2 Faculty of Management,Multimedia University Cyberjaya, Malaysia rashadyazdanifard@yahoo.com Shahriar Mohseni3 Faculty of Management,Multimedia University Cyberjaya, Malaysia shahriar_mohseni@yahoo.com Behrang Samadi4 Faculty of Management,Multimedia University Cyberjaya, Malaysia behrang_samadi@yahoo.com Meera Menon5 Faculty of Design Inovation, LimkokwingUniversity of Creative Technology, Cyberjaya, Malaysia meera@limkokwing.edu.my ABSTRACT Given the impact of the Internet on all aspects of economic life, it can be regarded as a source of emergence of new electronic economy with an extremely rapid growth, creating new opportunities for Industrial and business activity, increase employment opportunities.Robust economic activity on the Internet or by using its capabilities led to the emergence of a new concept- electronic commerce. KEY WORDS Internet, electronic commerce, electronic payment systems. 1. INTRODUCTION Advances in communication technologies within the last decade of the twentieth century paved the way for innovations, promoting rapid globalization. The convergence of telecommunications and computer technology has given birth to a new business organizational system called the internet, presenting a revelation of ecological business development[1]. New web technologies...
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...this to the recently announced UAE eGovernment Strategic Framework 2011-2013. The framework attempts to promote the electronic transformation of all government services within a period of three years. An important component of the strategic framework in question is the use of the existing national identity management infrastructure and the development of a government-owned federated identity management system to support Governmentto-Citizen (G2C) eGovernment transactions and promote trust and confidence on the Internet. Dr. Ali M. Al-Khouri United Arab Emirates Keywords eGovernment, identity management, federated identity, identity card. Government-owned identity management systems that provide secure, unique and tamper-proof digital identities should become a primary component of national eGovernment strategies. Such federated identity systems can gain higher levels of trust, confidence and encourage public participation and has the potential to enable new levels of collaboration between different government agencies. European Journal of ePractice · www.epracticejournal.eu Nº 17 · September 2012 · ISSN: 1988-625X 126 1. Introduction Information and Communications Technologies (ICT) have affected the ways in which people, governments and businesses interact with each other. The rapid diffusion of the Internet, mobile telephony and broadband networks demonstrate how pervasive this technology has become. Today, ICT is considered as one of the fundamental building...
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...19 August 2010 A report prepared for UNESCO’s Division for Freedom of Expression, Democracy and Peace. The opinions expressed in this report are those of the authors and do not necessarily reflect the views of UNESCO or its Division for Freedom of Expression, Democracy and Peace. Preface As stated in its Constitution, UNESCO is dedicated to “Promoting the free flow of ideas by word and image”. Part of this mission, therefore, is to promote freedom of expression and freedom of the press through sensitization and monitoring activities, as a central element in building strong democracies, contributing to good governance, promoting civic participation and the rule of law, and encouraging human development and security. Media independence and pluralism are fostered by the Organization, providing advisory services on media legislation and sensitizing governments and parliamentarians, as well as civil society and relevant professional associations. However, UNESCO recognizes that the principle of freedom of expression must apply not only to traditional media, but also to the Internet. Providing an unprecedented volume of resources for information and knowledge, the Internet opens up new opportunities for expression and participation and holds enormous potential for development. This comprehensive research publication examines the changing legal and regulatory ecology that has shaped the Internet over the years. The researchwas...
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...and Usage by Users in the Developing World Nishali Prasadika Ranasinghe BSB10183-3-Project Submitted to the Business School in partial fulfillment for the degree of Bachelor of Arts (Hons) in Business Management Supervised By: Fathima Nazeefa Fawzer Word Count: Table of Contents Abstract 3 Acknowledgement 4 1 Working Title 5 2 Introduction 5 2.1 Problem Statement 6 2.2 Problem Justification 6 2.3 Objectives 7 3 Literature Review 8 3.1 Determinants of internet banking usage 8 3.2 Barriers for internet banking adoption and usage 10 5 Conclusion 13 6 References 14 Abstract Similar to the adoption of automatic teller machines, banks around the world are looking at online banking services as the next technology to reduce costs while maintaining or enhancing services to the customer. In developing countries, the low cost of online banking may enable banks to reach new customers, much like the cell phone offered new possibilities in telephony. Banks must understand, however, that the mediating use of technology increases interpersonal distance between banks and their customers, which can build barriers for adoption of this technology. Hence, this critical literature review seeks to explore the internet banking adoption and usage by users in the developing world and to discover the barriers affecting internet-banking adoption within the geographic scope examined. Four factors namely, perceived usefulness and security and privacy, trust and environmental constructs...
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...MANAGING INFORMATION A critical evaluation of the importance & impact of Information & Knowledge Management systems, with an in-depth focus on relevant organizational issues. ------------------------------------------------- Course: LSBF - Online MBA - Module: Managing Information ------------------------------------------------- Submission Date: 4th Nov 2011 Presented By: Meenakshi Srinivasan (I043470) 1. AN INTRODUCTION TO INFORMATION MANAGEMENT “Information technology and business are becoming inextricably interwoven. I don't think anybody can talk meaningfully about one without the talking about the other.” - Bill Gates, Co-Founder of Microsoft Corporation Today we are in the pinnacle of the technology age where swift technology innovations are transforming the global business landscape every second of the day. For businesses and corporations “To win it – they have to be in IT”. Information Technology (IT) has revolutionized every aspect of business and it evident in the way the world works - using high-speed Internet connections for e-mail and information gathering, portable computers connected to wireless networks, smart phones & hybrid handheld devices delivering instant connectivity and computing power to an increasingly mobile and global workforce. Information technology has become the largest component of capital investment for firms in the United States and many industrialized societies. In 2005, U.S. firms alone spent...
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...Process that has changed my life The internet has greatly changed the lives of many people in my country and definitely the world over. Now people are able to do things which they could not do before the coming of the internet. The following are how the internet has influenced many people: • E-banking • E-learning • Communication through emails, social networks and Skype, for example • Ecommerce • Surfing the internet for learning • Research. This list is not exhaustive. However one process that changed my life very much is through searching for jobs online. There are a lot of employment agencies that are online. People can register with them for their services. I registered with a number of employment agencies in my country. I can now search for jobs and apply for jobs on the internet in a fast and efficient manner. Before the use of the internet for that purpose people would be required to use express mails or postal services to apply for jobs. People could also travel for long distances in search of employment. I can no longer do that. I have changed jobs in the past ten years through online applications. It now takes very little time to search for employment. The employment agencies, can as well keep data bases of job seekers, so much that it is easier to find right candidates for employment. In the past ten years I changed jobs four times by the use of the internet. That has not been very expensive for me. Now I am earning a lot of money because I managed to search...
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