# Problem Solving

Submitted By monee60
Words 336
Pages 2
Monee
Problem Solving GS 1140
Homework #1
6/22/14

Today we as people face problems some large some small. No matter the size these problems all need solving, but keep in mind the objective is to choose the best solution. We must practice our problem-solving skills often to enhance them. Knowing the perceived problem, identifying the real problem, and applying the Building Blocks of the Heuristics are a few of the known methods in problem-solving. A common mistake made today in problem-solving is not knowing the perceived problem. The perceived problem can have your attention misled to something less important than the actual problem and only focused on treating the symptoms, which can give us quick satisfaction but temporary results. Like “the leak” example referred in chapter 1 the perceived problem seemed to be the leaking on the floor making a mess. Solution was putting a bucket under leak to catch the water, quick satisfaction but temporary results. Identifying the real problem can be a little tricky because it’s a lot more difficult to find and can be often overlooked. The real problem in “the leak” example used in chapter 1 was the cause of the leak. If they find the cause of the leak and fix it the problem is fixed no leaks, no buckets, mess, and best of all long term results. Now the thought of never making a mistake or faulty judgments is unreal but methods and techniques such as “the Building Blocks of the Heuristic” come in handy when going through the problem-solving process. These building blocks consist of five steps: defining the problem, generating solutions, deciding course of action, implementing solution, and evaluating the solution. This five step heuristic is the blueprint of the problem-solving process. As you can see thinking that you’ll never make a faulty judgment is absurd, but using these…...

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