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Problems at Jetblue Debate

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PROBLEMS AT JETBLUE DEBATE
Caroline Huyck
XBIS219
FRI 09/14/2012
Katherine Escobar

PROBLEMS AT JETBLUE DEBATE

Jet Blue an airline company, which was started in the year 2000.
The first couple of year’s jet blue was up in the running and where doing great capitalizing their company. But in 2006 Jet Blue took a great turn of events causing a down fall in their company. The reason for this downfall was that the managers at jet blue did not do a very good job while thinking things through to make sure this type of thing would not happen while in a disaster, many of the issues consisted to why JetBlue was shutdown. One of the first things that jet blue failed to do was to think ahead, they took their good fortunes in to belief that failure was not an option, but there was failure, one of the top issues was technology, but this was a managerial issue, and jet blue just did not have the technology to get proper help or train properly with such problems as lost luggage. If they had the proper technology they would have been able to keep track of the luggage that was lost.
One of the many things you do not want to think about but yet look at is disaster when looking to achieve a great company, but part of this is the job of the managers , you need to think as well as plan ahead for such issues that might arise if a disaster was to arise, also with the managerial team is at fault for not having the information in the way of technology, If I was ahead of Jet Blue, or the owner, I would have only hired the best men and woman capable for the job, I would have looked at all their credentials before making the hiring decision, the managers need to have knowledge to compete with all the airlines out there.
In my own opinion the company could have saved themselves if they would have planned better for disasters that where bound to happen, it also would have helped if they would have been more familiar with how other airlines handled these types of situations. Also they should have had employees cross trained in other jobs and departments to add support where it was needed most in emergency situations, as well as they should have had enough technology when it came to tracking lost luggage or allowing customers to reschedule their delayed or cancelled flights.

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