...Problems met by Our Lady of Fatima University BS-HRM students in finding a hotel establishment for Practicum 2 SY 2012-2013 A Thesis Proposal Presented to the Faculty of the College of Hospitality and Institutional Management Our Lady of Fatima University In Partial Fulfillment of the Requirements for the Degree of Bachelor of Science In Hotel and Restaurant Management Binlayo, Jhasper G. Adel, John Christian R. Sarmiento, Jeffrey P.\ Manzano, Adrian Rome Taoingan, Jan Iam Guido March 2013 CHAPTER I The Problem and Its Background 1.1 Introduction Early times were all on the job training. It would usually take an entire village to learn how to construct a shelter, when one moved one, he taught his skills to others. It can be an effective training method or it can cause many problems by not providing the skills and knowledge needed by the workers. On-the-job training program is a requirement of a student in every university. This is a stepping stone to serve as an experience for their chosen careers. The focus of this field problem is to know what problems are encountered by HRM students when finding an establishment for their practicum 2 as part of their curriculum. 1.2 Background The researchers came up with the idea of researching about the problems met by Hotel and Restaurant Management students from Our Lady of Fatima University when finding an establishment so that we, as a student who doesn’t have any experiences about field training will...
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...I. Research problems A.The need to communicate what will be studied in clear, concise, and unambiguous terms B.One or more sentences indicating the goal, purpose, or overall direction of the study C.General characteristics 1.Implies the possibility of empirical investigation 2.Identifies a need for the research 3.Provides focus 4.Provides a concise overview of the research D. Two ways of stating the problem 1.Research problems: typically a rather general ………overview of the problem with just enough ………information about the scope and purpose of the ………study to provide an initial understanding of the ………research 2.Research statements and/or questions: more ………specific, focused statements and questions that ………communicate in greater detail the nature of the ………study 3.Examples a.General research problem 1.The purpose of this study is to investigate ,,,,,,,,,,,,,,,,,,,,,,,,the attitudes of high school students to ,,,,,,,,,,,,,,,,,,,,,,,,mandated drug testing programs b.Statements and questions 1.This study examines the differences between ………………males' and females' attitudes toward ………………mandated high school drug testing ………………programs. 2.What are the differences between freshmen, ……………….sophomore, junior, and senior students' ……………….attitudes toward mandated high school drug ……………….testing programs...
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...Increasing Student Population of Hotel and Restaurant Management in Cagayan de Oro City __________________ In Partial Fulfillment Of the Requirements for the Degree Bachelor of Science in Hotel and Restaurant Management __________________ By Acaylar, Jesica Grace Baat, Shiella D. Labitad, MacheanBrixie B. Paza, Baby Joy A. S.Y. 2013-2014 ACKNOWLEDGEMENT The Researchers would like to extend their deepest gratitude to the following individuals who made this research possible: To the family of the researchers, for their undying moral and financial support, help and understanding; To Ms. April P. Mangotara, the researchers’ instructor, for her patience, understanding and support in guiding the researchers in completing this research; To Mr. Yrl Chua, the researchers’ statistician, for imparting his knowledge, giving his suggestions and spending his time for the success of this research; To our friends, for the encouragement in making this research successful; To the respondents, for spending their time in answering our questionnaires and for giving us the necessary information regarding this research paper; And above all, to the Almighty God for giving the researchers knowledge, wisdom and understanding as we carry out this research and for giving the strength and determination to complete this work. 1. Title : Increasing Student population of Hotel and Restaurant...
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...Chapter 1 The Problem and Its Background Introduction This research aims to find the Significance of personality enhancement to the employability of hotel and restaurant graduates a four-year or a two-year concentration in Hotel and Restaurant Management is designed to prepare successful graduates for management positions in the field. Managers in the hotel and restaurant industry are generally responsible for keeping their establishment efficient and profitable while maximizing comfort of guests. This includes overseeing many aspects of the business including staffing and personnel, accounting, purchasing, and customer service. A hotel manager is responsible for coordinating registration, housekeeping, and maintenance activities, and may also coordinate special events, banquets, or conventions. This person will also decide on and arrange for outside services such as deliveries, laundry, trash collection, maintenance, and repairs. A restaurant manager must carefully observe food preparation, and may be responsible for ordering appropriate amounts of food and ensuring quality of inventory as well as coordinating and maintaining menus. Additionally, they are responsible for maintaining sanitation standards in the kitchen and dining areas. Restaurant managers will also decide on and arrange for outside services such as deliveries, laundry, trash collection, maintenance, and repairs. In the field personality enhancement is needed to...
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...Chapter 1 The Problem and Its Settings Introduction Competence is defined as the skills, knowledge and other attributes that lead to success in a chosen area. One of the major factors for students to ponder upon after graduation in college is whether they became competent to the different challenges of the global market. Acquiring techniques or knowledge for new trends is a head start for being a competent employee which can be learned through quality education. Job qualification for Hotel industry is essential in finding a competitive work in the Philippines or even in other countries. Due to the rampant growth in hospitality industry, there has been a major concern for the Hotel and Restaurant Management students to be highly competitive or highly qualified in terms of hotel and restaurant preferences and standards. The job market in the hospitality industry is very competitive, employers will always want new graduates who are ready to “jump in” and start working immediately. Equipped with knowledge on the new trends for today’s hospitality industry, in order to be competitive in this market, newly graduates must possess the maximum skills required to perform efficiently and effectively in the hospitality industry. Industry professionals often claim that what educators teach in the classroom is out dated (Kang, Wu, & Gould, 2005). Technology, the workforce, hospitality and tourism products, and customers are constantly changing. As a result, relevant competencies...
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...Asian Academic Research Associates AARJMD ASIAN ACADEMIC RESEARCH JOURNAL OF MULTIDISCIPLINARY GRADUATE’S EMPLOYABILITY: A TRACER STUDY FOR BACHELOR OF SCIENCE IN HOTEL AND RESTAURANT MANAGEMENT DR. MARK IRVIN C. CELIS*; MR. BILLY FESTIJO**; ENGR. ARISTEO CUETO*** *Lyceum of the Philippines University, Batangas City, 4200 Philippines **Lyceum of the Philippines University, Batangas City, 4200 Philippines ***Lyceum of the Philippines University, Batangas City, 4200 Philippines ABSTRACT This study primarily determined the employability of the graduates of Hotel and Restaurant Management of Lyceum of Philippines University from 2005-2009. Specifically, it sought to determine the job placement profile of the graduates and relevance of school related factors to job placement. It also identified the work related values and skills that contribute in meeting the demands of the present job. Furthermore, this research proposes a program to improve employment rate for Hotel and Restaurant Management graduates of LPU. This tracer study used the descriptive research design. Majority of the respondents are gainfully employed and landed a job from one to two years after graduation. Most of them are on contractual basis and are working in the Philippines. Majority are professionals working as rank and file in HRM establishments. Salaries and benefits play a big role in staying or leaving the first job. Human Relations skills and communication skills are deemed to be the most useful competencies...
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...* slideshare * Upload * Login * Signup * * ------------------------------------------------- Top of Form Bottom of Form * Home * Leadership * Technology * Education * Marketing * Design * More Topics * Email * Embed * Like * Save 1 of 87 * ------------------------------------------------- Recommended ------------------------------------------------- * ------------------------------------------------- More from User * Factors that affect the on the-job training ofSunjay Taladtad35,054 views * Narrative report in ojtFate Capa157,951 views * Factors that affect the on the-job training ofSunjay Taladtad4,407 views * On the-job-trainee (NARRATiVE REPORT) Sheenbie PaladoSheenbie Palado20,403 views * My thesis proposalPolytechnic University of the Philippines137,851 views * Ojt final documentationAr-jay de Guzman15,180 views * Thesis elaineCarie Justine Estrellado15,613 views * Final na final thesisjennilynbalbalosa90,807 views * Ojt narrative report - an exampleRenz Aldaine Engada2,453 views * Ojt report final2Rajen...
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...Chapter 1 THE PROBLEM AND ITS BACKGROUND Introduction A nation’s economy runs on the knowledge and skills of its people. The requirements for skills evolve with external investment, technological advances and globalization. To keep pace with changes, people need to acquire skills to be productive and earn a living and all of these can be achieved through education. Education is the most important mechanism for the empowerment of people for their socio-economic, political, and technological development. The learning environment of higher education institutions must take cognizance of this in structuring their course programs. For the purpose of quality assurance of course programs, higher education institutions can contribute meaningfully by applying the principles of tracer study to create sustainable learning empowerment environment for the continuous professional development of past students. While many higher education institutions provide training to a variety of clients, most forget them as soon as they graduate and leave the institution’s environment with no means to contact them. Employability upon graduation an over the long term is, understandably, the major priority for the vast majority of our University students. Over the past decades or so the University has increasingly offered a wide spectrum of higher education courses that provide students with the necessary tools enabling them to develop their employability skills, to heighten their awareness of these...
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...Practicum REPORT The culmination of the student’s practicum training is the preparation of their individual practicum report. This report will contain a summary of what was learned in their training hotel/restaurant, and an analysis of the procedure coupled with the appropriate recommendations. A. Suggested Outline 1. Title Page Center type on the first page the following: 8th line : “PRACTICUM REPORT 10th line : “on” 11th line : NAME OF Practicum Training Institution 12th line : Address of practicum training institution 20th line : “In partial fulfillment of the requirements for the course” 22nd line : indicate program enrolled 24th line : “Lyceum of the Philippines University 25th line : “College of International Tourism and Hospitality Management” 26h line : “Intramuros, Manila” 30th line : “SUBMITTED TO” 31st line : Name of Practicum Faculty 34th line : “SUBMITTED BY” 35th line : Complete Name of Student 36th line : Address 40th line : “SUBMITTED ON” 41st line : date of submission 42nd line : TRAINING PERIOD (inclusive dates) All phrases enclosed in quotation marks should be printed as is, and the correct information should be given for the others. 2. Table of Contents Indicate all major sections or chapters, and appropriate paging. All Chapter headings should be capitalized...
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... In this fast growing generation, students study hard to finished their degree and deserve to live the life they dreamed, They are expecting that life will be easier after earning a degree as they open a door for a new chapter of life after graduation. In the year 2008 according to POEA, minimum wage of salary was hard to come and graduates who want to go abroad but they can not immediately qualify for employment overseas due to lack of the necessary experience required by foreign employers. This 2013, Hospitality Industry encourage students to be a part of them as they face the economy with their growing and developing industry modernized lodging establishments and newly ways of serving customers are the stepping stone of the said industry. And as one of the major contributor of the 5 star Hotel Manila in Alabang believes that the “Time is ripe for a tourism booms in the Philippines.” Hoteliers promotes Philippines as the number one Hospitality Industry country and there’s no doubt by that through their performance showed through out this year. Company urged students to be skillful and knowledgeable as they enter in a world of Hospitality Industry. Hospitality environments are very dynamic and no matter what area appeals to you, opportunities are waiting for you to fill them. Students are expected to be competitive enough...
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... In this fast growing generation, students study hard to finished their degree and deserve to live the life they dreamed, They are expecting that life will be easier after earning a degree as they open a door for a new chapter of life after graduation. In the year 2008 according to POEA, minimum wage of salary was hard to come and graduates who want to go abroad but they can not immediately qualify for employment overseas due to lack of the necessary experience required by foreign employers. This 2013, Hospitality Industry encourage students to be a part of them as they face the economy with their growing and developing industry modernized lodging establishments and newly ways of serving customers are the stepping stone of the said industry. And as one of the major contributor of the 5 star Hotel Manila in Alabang believes that the “Time is ripe for a tourism booms in the Philippines.” Hoteliers promotes Philippines as the number one Hospitality Industry country and there’s no doubt by that through their performance showed through out this year. Company urged students to be skillful and knowledgeable as they enter in a world of Hospitality Industry. Hospitality environments are very dynamic and no matter what area appeals to you, opportunities are waiting for you to fill them. Students are expected to be competitive enough...
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...study on the factors of High Labour Turnover within the Hotel Industry in Johor Bahru 1.0 Introduction The hotel industry in Malaysia was considered the second highest industry that contributed to the national GDP. A report from the Malaysia Insider (2010) stated that 9% of the country’s GDP is contributed by this industry due to the increasing numbers of tourists visiting the nation. This can be seen from a 2010 report by the MTPB which showed 16.4 million tourists arrived in 2005, later the number increased to 23.6 million within 5 years. Thus, an increase in the number of tourist means that there will be more job opportunities for the locals. However according to the report from the Ministry of Human Resource in 2009 it mentioned that the Tourism employee turnover in Malaysia is relatively high at 16% and 8% was contributed by hotel employee turnover. Manpower is crucial to any industry but to the service industry manpower shortage would be the biggest challenge faced by the hotel industry when compounded by the issues of staff retention and job satisfaction. In an increasingly competitive landscape, the hospitality industry must endure upon restructuring especially in aspects of career progression opportunities and matching the industry growth with the talent and service levels as well as monetary and non-monetary reward structures. It has become a necessity to look at the context of labour turnover within the hotel industry and decide on benchmark practices to battle the...
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...the knowledge that they had acquired. Hotel practicum is one of the most effective training grounds for them students. In hotel practicum, they can showcase all the skills and knowledge they earned/gained in their school. The Practicum trainee will also meet new people and build good rapport with them; they will handle different guest complaints and different experiences while learning new things that are not inside the four corners of their classroom. *As the Practicum trainee finished the Hotel Practicum, the evaluation form will be given to the supervisors to rate the Practicum trainee on how well they perform during the Hotel Practicum. In the evaluation sheet, there is a part of it that is spaced for the comments and suggestions. Supervisors may state there about how students may improve their performance and they can also write there what factors that are not stated in the evaluation sheet but need to be evaluated. This study entitled “PUP BSHRM Hotel Practicum Evaluation Sheet of BATCH 2013-2014: A Proposal Intervention of Hotel Practicum Evaluation Sheet” aims to prove recommendations and actions for the improvement of the Hotel Practicum Evaluation Sheet. It also aims to provide further enhancement in the criteria that need such. *BACKGROUND OF THE STUDY (kailangang irevise kaso hindi ko maconnect) The students of Polytechnic University of the Philippines who took the course of Bachelor of Science in Hotel and Restaurant Management were well developed...
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...1.0Title THE IMPACT OF TOTAL QUALITY MANAGEMENT (TQM) ON CUSTOMER SATISFACTION AND COMPETITIVE ADVANTAGE The proposed title for this research study is The Impact of Total Quality Management (TQM) to achieve competitive advantage in the Hospitality Sector. The research will give a background of information and literature review on TQM practices and how it enhances customer satisfaction by offering effective customer service. It will present various methodologies and approaches that will be used to achieve the research objectives. Total quality management has been evolving in the hospitality business since quality assurance was introduced in the 1980s (Breiter et al 1995) 2.0. Introduction The hospitality industry is a service based industry as services are produced and consumed in real time and are inherently variable – from customer to customer, from provider to provider and from time to time for the same customer and/or the same provider (John 2003). Total quality management (TQM) in the hospitality industry has risen to amazing levels due to preferences, customer behavior and competition to retain and attract new customers. This has resulted in the demand for quality service thus necessitating the need to implement TQM strategies to have a competitive edge over other players in the industry. Acceptance of TQM strategies in the hospitality industry (Raj Kumar, 2005), with service quality being an important factor for growth and survival is an integral part to achieve success...
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...RESOURCE MANAGEMENT (HRM) PRACTICES AND SERVICE BEHAVIOUR IN SERVICE QUALITY IN VIETNAM’S TOURIST HOTELS Name of Student: Email of student: Matriculation Number: SEPT ID Number: Mai Hung Manh manhmhvnpt@gmail.com 2182281 VN05-14 First supervisor: Second supervisor: Prof. Dr. Utz Dornberger Dr. Nghiem Sy Thuong 20th May 2012 22nd June 2012 Date of assignment of topic: Date of submission: TABLE OF CONTENT LIST OF FIGURE.............................................................................................. 4 LIST OF TABLE ............................................................................................... 5 ACKNOWLEDGEMENT.................................................................................. 7 ABSTRACT....................................................................................................... 8 CHAPTER 1: INTRODUCTION ....................................................................... 9 1.1. Background ............................................................................................. 9 1.2. Rationale of the research........................................................................ 10 1.3. Research objectives ............................................................................... 11 CHAPTER 2: THEORETICAL FRAMEWORK ............................................. 13 2.1. Literature review ................................................................................... 13 2.1.1. HRM practices........
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