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Process Analyst Case Study

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Thank you for your consideration for the position of Process Analyst. I admire HCSC’s commitment to community service and diversity and commend you for the recent awards you have won in these areas. When I saw there was an opening for this position, I knew that my unique skill set, garnered through work experience and education, and my personal commitment to the same values embraced by this company would make me a perfect fit. Along with the completion of my Bachelor of Science degree in Economics, I intend to finish my Lean Six Sigma Green Belt Certification within the next few months. I would love to bring my experience and skills to this position and help HSCS achieve its goal for a new structure in healthcare.

Some of the expertise and experiences that I can bring to the role of Process Analyst include:

• Supervising a staff of 10+ employees in a high volume environment
• Resolving conflicts and retaining customer loyalty through addressing customer concerns with dignity and sensitivity

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