...MGT202 – Project Management Case Study Charlotte Reed Table of Contents Introduction 3 Case Study One: 3 Risks associated with this project 3 Top 10 steps to deliver this project 5 1. Define the scope 5 2. Determine available resources 5 3. Determine the cost of project 6 4. Assemble your project team 6 5. List the steps 7 6. Develop a plan 7 7. Request project adjustments 8 8. Monitor teams progress 8 9. Keep everyone informed 10 10. Risk management 10 Case Study Two: 12 Stakeholders in this project 12 Project Owner 12 Project Manager 13 The Private Companies 13 The Second Government Department 13 Interviewer 14 Liaison 14 Statistician 14 Managing the stakeholder interaction during design, inception, scope agreement, delivery, review and completion 15 Conclusion 17 References ...
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...Institute for Research on Poverty Discussion Paper no. 1388-10 Have Welfare-to-Work Programs Improved Over Time In Putting Welfare Recipients To Work? David H. Greenberg University of Maryland-Baltimore County E-mail: dhgreenberg@umbc.edu Philip K. Robins University of Miami E-mail: probins@miami.edu November 2010 The authors are grateful to Andreas Cebulla for contributing to the early stages of the research through discussions and helping to construct the database used in the study and to Gayle Hamilton for providing information about the Employment Retention and Advancement experiments. Helpful comments were also received by participants in a seminar at the University of Miami. Original funding to construct the database was provided by the British ESRC, the British Academy, and the Rockefeller Foundation. Later funding to refine the database was provided by the Administration for Children and Families at the U.S. Department of Health and Human Services. IRP Publications (discussion papers, special reports, Fast Focus, and the newsletter Focus) are available on the Internet. The IRP Web site can be accessed at the following address: http://www.irp.wisc.edu. Abstract Data from 76 experimental welfare-to-work programs conducted in the United States between 1983 and 1998 are used to investigate whether the impacts of such programs on employment had been improving over time and whether specific program features influencing such changes can be identified...
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...A Project Management approach to Service Delivery within the Financial Services Sector; A case study of CAL BANK 1.1 Background The competitiveness of service business is contingent, at least in part, on the design and configuration of quality service delivery and the value proposition inherent in such services (Frei and Harker, 1999; Johnston and Clark, 2005; Verma et al., 2002). Therefore,congruence high level of alignment between a service experience and value for money is crucial for success of all organizations. From this perspective, a study aimed at investigating how project management can be successfully applied to service firms (banks) to lead to quality service delivery for customers is highly justified, as customers are the life blood of any organization. Indeed, several empirical studies suggest that firms achieve higher levels of profitability and performance through successful implementation of project management (PM) (Sauser et al, 2009; Lockett et al, 2008; Chin, 2004; Atkinson et al, 2006; Alleman, 2008; Gallo and Gardiner, 2007; Fernandez and Fernandez, 2009). Moreover, project management has been proven to have the ability to enhance flexibility, remove bureaucracy and also to create room for adaptability (Gomes et al, 2008; Lockett et al, 2008; Lord, 1993). Similarly, the argument for providing quality service has far been advanced by many scholars both in marketing and management circles. For example, Heskett & Sasser, (2010) documents the importance...
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...Strategic Management Case Study Project “Mission Statement Evaluation Matrix” Introduction: Perhaps the best way to develop a skill for evaluating mission statements is to study actual missions. There is no one best mission statement for particular organization, so a good judgment is required in evaluating mission statements. Evaluation of a mission statement regarding inclusion of the nine components is just the initiation of the process to assess a statement’s overall effectiveness. Effective statements should include nine components that can be understood well by the following examples of mission statements and their evaluation matrix. Components of the Mission Statements: 1- Customers 2- Products or services 3- Markets 4- Technology 5- Concern for survival, growth and profitability 6- Philosophy 7- Self Concept 8- Concern for public image 9- Concern for employees We have used the mission statement evaluation matrix to analyze the effectiveness of mission statements of three major companies working globally. Mission Statement of Nestle: “Good food is a primary source of god health throughout life. We strive to bring consumers foods that are safe, of high quality and provide optimal nutrition to meet psychological needs. In addition to nutrition, health and wellness, Nestle products bring consumers the vital ingredients of taste and pleasure” Analysis: I. Customers Customers have been prioritized for safe, high quality and optimal...
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...“Mission Statement Evaluation Matrix” Introduction: Perhaps the best way to develop a skill for evaluating mission statements is to study actual missions. There is no one best mission statement for particular organization, so a good judgment is required in evaluating mission statements. Evaluation of a mission statement regarding inclusion of the nine components is just the initiation of the process to assess a statement’s overall effectiveness. Effective statements should include nine components that can be understood well by the following examples of mission statements and their evaluation matrix. Components of the Mission Statements: 1- Customers 2- Products or services 3- Markets 4- Technology 5- Concern for survival, growth and profitability 6- Philosophy 7- Self Concept 8- Concern for public image 9- Concern for employees We have used the mission statement evaluation matrix to analyze the effectiveness of mission statements of three major companies working globally. Mission Statement of Nestle: “Good food is a primary source of god health throughout life. We strive to bring consumers foods that are safe, of high quality and provide optimal nutrition to meet psychological needs. In addition to nutrition, health and wellness, Nestle products bring consumers the vital ingredients of taste and pleasure” Analysis: I. Customers Customers have been prioritized for safe, high quality and optimal nutrition with products having...
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...Project Management A critical part of planning for any project is risk assessment, and it is the responsibility of the project manager to conduct the assessment and know how to best avoid or manage those risks (Russell & Taylor, 2017, p.369). Russell and Taylor (2017) state that “by recognizing, understanding, and identifying potential problems in advance, and planning for them, the project team and manager can attempt to prevent them” (p.369). In the event that problems do occur, being proactive in the planning phase means that those issues can be more quickly addressed because a plan and stakeholder ownership is already determined. Effective project management also requires engaging the right stakeholders in the planning and execution of the project to ensure alignment to the ultimate goals. Toyota’s plant management team, through the guidance of the project manager, must consider the risks of redesigning the factory for added capacity, the risks along the timeline of the project, and the risks for launching the full new system. Further, a...
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...Project Management Case Studies: Ikea And Timbuk2 Project Management Case Studies: IKEA and Timbuk2 Table of Contents Case I: IKEA Design and Pricing 3 Case Summary: 3 Key Terms: 3 Case Questions 5 Conclusions 9 Case II: The Tao of Timbuk2 9 Case Summary: 9 Key Terms: 10 Questions: 11 Conclusions: 15 Bibliography 16 Case I: IKEA Design and Pricing Case Summary: IKEA is a Swedish retailer that dominates the home market in 32 countries and is currently expanding in the United States. The success of the company is providing low cost products that include function, modern design, environmental considerations and healthy manufacturing conditions. IKEA designs its products, manufacturing, and distribution systems with the target price in mind. IKEA’s processes and corporate mantras feel unique and cheerful. Both customers and employees count on the company to operate responsibly. IKEA makes customers feel like they are living well even though they aren’t paying for premium product. There is a great deal to learn from its operations and management. The company’s goals have been incorporated into the product design process that IKEA uses. Key Terms: • Triple bottom line – A business strategy that includes social, economic and environmental criteria. IKEA is an example of a company that judges itself by the triple bottom line. While it strives to do good business, it includes a business and operating model designed to minimize the...
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...com Project management - prince 2 -case study Name Professor Institution Course Date ITIL (Information Technology Infrastructure Library) ITIL provides a framework that describes the best practice direction for IT Service Management. Therefore, ITIL framework is focused on a concept towards the service lifecycle. The main phases of the ITIL service lifecycle are service design, service strategy, service operation, service transition, and service improvement. In this project, main function of the ITIL framework addresses how Aplestia’s IT as a whole should be operated. The project management aspect addresses how single projects within the Aplestia should be executed. PRINCE 2 (Projects IN Controlled Environments) PRINCE 2 is a kind of an industry standard used extensively in the whole world. It Is known as project management technique designed to offer a framework covering the wide variety of activities and disciplines needed within a project. In this project, PRINCE 2 is focused on Aplestia ‘s case, which shows the rationale and business justification for this project. This is a process-based technique where the structure includes 5 phases as well as 8 high level processes. One of the merits of PRINCE 2, is that it can be applied to any size of set up or any type of project. One of the key shortcomings of PRINCE 2 is that it does not provide and cover for any support of the project of project procurement management and human...
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...International Project Management - a practical case study by Lukas Hufnagel I.Table of Content 1. Introduction 3 2. Project framework 3 3. Project Timeline & Phases of the project 5 3.1 Introduction Phase 5 3.1.1 Stakeholder analysis 7 3.1.2 Action plan 10 3.2 Research & Preparation Phase 11 3.3 Action & Evaluation Phase 13 3.4 Review Phase 14 4. Project manager skills 15 5. Lessons learned 17 II. Reference List 19 III. Appendix 19 Exhibit 1: ‘Campus Live – Infoveranstaltung für Unternehmen’ 19 Exhibit 2: Draft questionnaire ‘Bewerbungsvorlieben’ 20 Exhibit 3: Info letter for student assistants 21 Exhibit 4: Questionnaire ‘Fragebogen Jobbörse 2013’ 22 Exhibit 5: Presentation ‘PPT Jobbörse’ 24 Exhibit 6: Poster ‘T-shirt raffle’ 25 2 1. Introduction On April 23rd of this year the annual job fair ‘firstcontact’ was held at the Stadthalle Deggendorf. Over 150 firms used this opportunity to present themselves to the students of Deggendorf University of Applied Sciences(First Contact e.V., 2013). This job fair is the chance for the students to get in contact with company representatives and inform themselves about job opportunities, trainee programs and much more for the life after their graduation. The fair is organised by the student’s club First Contact e.V. of Deggendorf University of Applied Sciences. Back in March of this year, at the beginning of the summer term, I applied for a job as a student assistant for the career service at HDU Deggendorf. I was hired shortly...
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...Project Management Case Studies: IKEA and Timbuk2 Table of Contents Case I: IKEA Design and Pricing 3 Case Summary: 3 Key Terms: 3 Case Questions 5 Conclusions 9 Case II: The Tao of Timbuk2 9 Case Summary: 9 Key Terms: 10 Questions: 11 Conclusions: 15 Bibliography 16 Case I: IKEA Design and Pricing Case Summary: IKEA is a Swedish retailer that dominates the home market in 32 countries and is currently expanding in the United States. The success of the company is providing low cost products that include function, modern design, environmental considerations and healthy manufacturing conditions. IKEA designs its products, manufacturing, and distribution systems with the target price in mind. IKEA’s processes and corporate mantras feel unique and cheerful. Both customers and employees count on the company to operate responsibly. IKEA makes customers feel like they are living well even though they aren’t paying for premium product. There is a great deal to learn from its operations and management. The company’s goals have been incorporated into the product design process that IKEA uses. Key Terms: • Triple bottom line – A business strategy that includes social, economic and environmental criteria. IKEA is an example of a company that judges itself by the triple bottom line. While it strives to do good business, it includes a business and operating model designed to minimize the impacts on the environment. The company markets its philosophy...
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...Hobart- A Case Study in Project Management Lynn Crawford, University of Technology, Sydney PMI Proceedings, 1993, pp. 53-59 INTRODUCTION Campaigning for an ocean classic yacht race is a project. The campaign has a starting point, which can be defined, and the end of the race is the end of the project (1). It involves a process, which requires management if the objectives are to be defined and achieved. Unlike many other projects where success may be open to debate and achievement of objectives may be unclear this is a project in which project success or failure is as clear as the race results. As an interesting and atypical project type, it provides excellent opportunities to illustrate, examine, and question the application and operation of the project management framework. The project was successful. The objectives were achieved; the races were won. This paper will briefly present, as a project, the campaign, which culminated in the winning of both the 1992 Sydney to Hobart Yacht Race and the 1992 Kodak Asia Pacific Ocean Racing Championship. The phases of the project life-cycle-concept, development, execution, and finishing (2); the four basic project management functions-management of scope, quality, time, and cost; and the other essential project management functions-human resource management, communications management, contract/procurement management, and risk management-will be discussed in relation to the project. As a case study, a project...
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...1. How do we create a partnership between the project manager and line managers when project manager focuses only on the best of his/her project and the line manager is expected to make impartial company decision? I think the most important point is that project manager and line manager should stand on the same level, which means each of them should have same formal authority, line manager should manage right people to project manager, and project manager should arrange right people to the right position, for the best interest of company, this is a partnership they should establish. 2. Who should have more of a say during negotiations for the resource manager or the line manager. I think it depends on what size the company is, for case one, line manager have more of a say during negotiations for resource, during the context, line manager control several key staff, while project manager have to work with the one he does not want to work with. Ideally, project manager should have a say in the assembly of his project team and his resource, which will help him to gain their personal commitment, support and required quality of service. 3. How should irresolvable conflicts over staffing between the project and line managers be handle? Basically, for this kind of conflict should be handle by sponsor, it is the sponsor who support the project, if there is a conflict between the project manager and line manager, sponsor should evaluate the situation to decide who should go...
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...Prepared by: Jim Valdivia Purpose: Customized Project Management Toolbox for case study: EMC with PMI; Excellence on a Global Scale. A PM’s ‘toolbox’ includes numerous tools and techniques. In order to produce a successful project, a PM must integrate the shareholder’s needs and expectations with the knowledge areas (Carstens, D., Richardson, G., Smith, R., 2013) as illustrated below. Stakeholders’needs and Expectations | 9 Knowledge Areas | | ProjectSuccess | | Core Functions | | | | Scope Mgt. | Time Mgt. | Cost Mgt. | Quality Mgt. | | | | | | | | | | | PROJECT INTEGRATION MANAGEMENT | | | | | | | | | | | HR Mgt. | Communication Mgt. | Risk Mgt. | Procure Mgt. | | | | Facilitating Functions | | | 1. Stakeholders. I would begin the customization of my management toolbox by taking the time necessary to identify the unique groups and individuals for the project. With limited resources in a highly competitive market, I would want to do everything possible to ensure that relationships that matter the most for the benefit of the project were the focus. I would want to cluster the candidates according to common needs and expectations. I would start by asking key questions. Does the candidate have a fundamental impact on the success of the project? Can the PM clearly identify what is desired from this candidate? Does the PM want to foster growth in this relationship? Can the project/PM exist without this candidate? Can this candidate...
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...THEORY OF CONSTRAINTS PROJECT TIME MANAGEMENT IN MULTIPLE, CONCURRENT PROJECTS: INVESTIGATION OF ASSUMPTIONS REGRADING HUMAN BEHAVIOUR DURING PROJECT PLANNING J. C. Kago1 and P. J. Viljoen2 1 Masters in Project Management, Department of Engineering and Technology Management, University of Pretoria, Pretoria 002, South Africa. 2 Formerly Department of Engineering and Technology Management, University of Pretoria, Pretoria 002, South Africa. ABSTRACT CCPM has attempted to account for certain human behaviour patterns during project planning and execution which other time management techniques neglect. CCPM gives this human behaviour as a major influence on amount of contingency provided in activity duration estimates. The human behaviours however are assumptions and justification of CCPM relies heavily on these assumptions. The problem is that we do not know if the human behaviours assumed are an important influence on contingencies provided in activity duration estimates during project planning. The main objective of this research is therefore to determine, using empirical data how stakeholders in the construction industry rate the influence of human behaviour on contingency provided in activity duration estimates. Other factors that influence contingency provided have been identified and their relative importance investigated. 1.1 Introduction As competition increases, organisations survival will be determined by their ability to make...
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...Available online at www.sciencedirect.com ScienceDirect Procedia - Social and Behavioral Sciences 119 (2014) 229 – 236 Project portfolio management in a company strategy implementation, a case study Irja Hyväria* a Martela Oyj, Aalto University School of Business, Finland Abstract The aim of this study is to investigate the effectiveness of the project portfolio management in different business organizations. Project portfolio management is seen as a holistic activity, dependent on the organization's strategy. This study aims to determine how the project portfolio decisions are made and how the project portfolio is managed. Also other organizational factors which may affect the efficiency of project portfolio will be considered. In this study, research method was case study carried out in business organizations. The study showed interconnection between company strategy, project portfolio and projects in process and practice. The results indicate that project portfolio management is, however, facing people challenges in managing project portfolio. © 2014 The Authors. Published by Elsevier Ltd. © 2014 The Authors. Published by Elsevier Ltd. Open access under CC BY-NC-ND license. Selection and peer-review under responsibility of the IPMA. Selection and peer-review under responsibility of the IPMA. Keywords: Project portfolio management; business organizations; company strategy; leadership* 1. Introduction Nowadays organizations face challenges in their...
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