...description of the research project and issue under investigation and an analysis of good practice in relation to this issue………Page 3 2. Identification of the key stakeholders and why and how they might be interested in or affected by this study………………………………Page 5 3. The key sources of secondary research and an evaluation of their contribution to the study…………………………………………......Page 6 4. The key methods of collecting primary data and their relative strengths and weaknesses…………………………………………………......Page 7 5. An outline of how you might present the findings in order to persuade stakeholders to act on the results…………………………………Page 9 A brief description of the research project and issue under investigation and an analysis of good practice in relation to this issue. I would like to conduct a research project which will focus on employee engagement within Carillion Services, I can then evaluate the research information to look at the impact this has on the current staff turnover levels. Carillion FM Services has a wide range of hard and soft FM services ranging from engineers, site managers to cleaners, catering staff and caretakers, the turnover of employees has increased over the last year. Carillion have recently issued the results to their annual “Your Say Survey” and employee engagement has been highlighted as a major action that needs more attention to resolve. This research will focus on making recommendations to improve the employee engagement by researching which employees...
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...The Project Report Sahina Puri & Neha luthra Western International University Res 600 Graduate Research Methods Mrs Shilpi Jain 05 Th March 2010 Table of Contents Acknowledgement..................................................................................................................3 Executive Summary.................................................................................................................4 Introduction.............................................................................................................................5 Explanation of variables...........................................................................................................6 Hypothesis................................................................................................................................7 ACKNOWLEGDEMENT We would like to express our gratitude to all those who gave us the possibility to complete this project special thanks to our Faculty Prof.Shilpi Jain who gave us all support to complete this project and gave us all the possible knowledge regarding the subject which has helped us in understanding Business Research in much depth. ...
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...Thursday 3rd November 2011 Suppose you were asked to investigate how to raise employee engagement in an organisation as an instrument for facilitating high level business objectives. Prepare a report outlining how you would carry out this research and justifying the approach you would take. Your report should include:- *your research aims and objectives-these should be written in M level language using bullet points. The research aims should be written using phrases such as ‘to critically review’, ‘to analyse’, ‘to investigate’, etc. *a brief critical review of the key academic sources you would use, outlining the main issues raised by these sources and how they support your aims and objectives. Do not just describe the literature! *an explanation of, and justification for, the research methodology you would use. In particular, what primary data would you want to collect and how would you collect this data? *an explanation of the methods of data analysis you would use. *an outline of any ethical issues involved. *an outline of the limitations to your research. There is NO requirement to collect primary data for this assignment. Do not collect or analyse primary data. DO outline what primary data you would need and how you would collect this data. Harter, J.K., Schmidt, F.L. and Hayes, T.L. (2002) ‘Business-unit level relationship between employee satisfaction, employee engagement, and business outcomes: a meta- analysis’, Journal of Applied Psychology, Vol 87...
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...TOPIC: Employee Engagement [pic] Name: Debbie Ann Marie Mccalla Course # and Title: MGMT 591: Leadership and Organizational Behavior Instructor: Professor Vicki Boone Date: Sunday June 2, 2013 MGMT 591: LEADERSHIP AND ORGANIZATIONAL BEHAVIOR PROJECT OUTLINE Organization Overview The organization of interest that I will base my course project on is, Sunset Jamaica Grande Resort and Spa. This is currently a three star rated all-inclusive hotel, which is located on the island of Jamaica. This property consists of two towers, the north and south towers, which total to 730 rooms, which is situated along the beach front. There are a variety of amenities such as: a spa, slot machines casino, four specialty restaurants, two grills, a main buffet dining area, seven bars (including a swim up bar), lavish pools with Jacuzzis and water slides, conference rooms that holds 2500 persons, banquet facilities, business center, private beach, tennis courts, gym and a night club. The majority of Sunset Jamaica Grande guests are from North America and Europe, which clearly identifies the hotel’s peak season to be in the winter. While training at SJG as a trainee manager in food and beverage, I have realized a breakdown in relationship development, employee feedback, employee motivation, poor accountability, employee recognition, and employee freedom and respect. The hotel went from having over 600 employees to a little...
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...CHAPTER 1 EXECUTIVE SUMMARY Executive-Summary: For several years now, 'employee engagement' has been a hot topic in corporate circles. It's a buzz phrase that has captured the attention of workplace observers and HR managers, as well as the executive suite. And it's a topic that employers and employees alike think they understand, yet can't articulate very easily. employee engagement as "a heightened emotional connection that an employee feels for his or her organization, that influences him or her to exert greater discretionary effort to his or her work". There are certain potential drivers, which are best suited to define the status of employee engagement, have been taken out of a pool of drivers suggested by various authors: 1 | Belief in Co’s direction | 15 | Leadership | 2 | Benefits | 16 | Organization Development | 3 | Career opportunities | 17 | Pay | 4 | Chief Executive Officer | 18 | Performance Review | 5 | Communication | 19 | Personal Growth | 6 | Company’s Values | 20 | Purpose in Life | 7 | Decision Making | 21 | Recognition | 8 | Direct Supervisor | 22 | Social Contribution | 9 | Environmental Mastery | 23 | Social Integration | 10 | Focused Work | 24 | Senior Managers | 11 | Human Resource Mgt. | 25 | Training & Development | 12 | Individual’s Own Values | 26 | Trust | 13 | Interpersonal Support | 27 | Work Group | 14 | Job Content | 28 | Work-Life Balance | Perrin‟s Global Workforce Study (2005)...
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...A PROJECT REPORT ON “TALENT RETENTION AND EMPLOYEE ENGAGEMENT” FOR RING + AQUA A SUBSIDARY OF RAYMOND LTD. SUBMITTED TO UNIVERSITY OF PUNE IN PARTIAL FULFILLMENT OF THE REQUIREMENT OF MASTER OF BUSINESS ADMINISTRATION (MBA) SUBMITTED BY KAVITA M. PAWAR UNDER THE GUIDANCE OF PROF. AMOL KARE SIR VISVESVARAYA INSTITUTE OF TECHNOLOGY, CHINCHOLI, NASHIK- 422 101. 2012-2013 STUDENT’S DECLARATION I undersigned myself declare that, the project entitled, “ TALENT RETENTION AND EMPLOYEE ENGAGEMENT” is executed as per the course requirement of two year full time MBA program of University of Pune. This report has not been submitted by me or any other person to any other University or Institution for a degree or diploma course. This is my own and original work. Place: NASHIK Sign of student Date: Kavita M. Pawar ACKNOWLEDGEMENT A project can’t be said to be the work of an Individual. A project is a combination of views, ideas, suggestions & contribution of many people. I am extremely thankful to my project guide Prof. Amol Kare who gave me the opportunity to do this project on subject “A Study of Employee Engagement with Special Reference to Ring Plus Aqua Ltd; Sinnar” as a major part of curriculum. I wish to express my sincere gratitude to my Ring Plus Aqua Human Resources & engineering...
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...Employee Engagement - Development Class: Leadership and Organizational Behavior This research analyzes the significance of employee development programs that emphasizes on employee engagement. It also focuses on the organization involvement in career development plans. As analysis methods, we created a survey that was issued to friends and family. We also conducted a focus group with an undergraduate class. The results determined that training and development will increase employee engagement. The purpose of this project is to understand and analyze the importance of employee development programs. Not focusing on one organization allows the project to be a general overview. This project will provide conclusions and recommendations for employee engagement. There is no single formula for creating an employee development program, but there are some important components that should be considered. A truly effective employee development program should include learning, career planning, goal setting, and evaluation. These areas will help the program be beneficial to the employees who utilize and to the organization that provides it. Without them, the employee development reverts back to being simply thinking. According to Schein, Organizations today are undergoing a metamorphosis. Whether one thinks of it as “downsizing,””rightsizing,””flattening,” becoming a “learning organization,” or simply as “transformations” into something as yet unknown, no one would challenge...
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...Royal Hotel Case Study Analysis 1 Troubleshooting Information Systems at the Royal Hotel: A Case Study Analysis Jason Willis University of Massachusetts SCHMGMT 632 Dr. Charles Mutigwe May 28, 2016 Royal Hotel Case Study Analysis 2 Table of Contents 1. 2. 3. 4. 5. 6. 7. Executive Summary Case Overview Problem Statement Case Data Analysis Decision Criteria Resolutions Analysis Recommendations/Action plan Executive Summary The Royal Hotel is an all suite luxury establishment in New York City that caters primarily to traveling businesspeople. As a luxury hotel, much of their clientele consists of high level executives who, by definition, are demanding and astute when compared to the average hotel guest. The 482 suites that comprise the hotel are equipped with various amenities to allow the client to conduct business from the comfort of the hotel. These include but are not limited to: paper fax, printer, copier, highspeed internet access, twoline telephones, and voicemail. In addition, the Royal Hotel maintains a fitness center, three restaurants, a coffee shop, a 24 hour business center, suite dining, complimentary shoe shine, and highspeed elevators. The Royal has hosted 150,000 guests and earned $30 million in revenue per year. While it has maintained profitability and a strong contingent of repeat clients...
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...Independent Contractor. Subject to the terms and conditions of this Agreement, the Committee hereby engages the Contractor as an independent contractor to perform the services set forth herein, and the Contractor hereby accepts such engagement. 2. Duties, Term, and Compensation. The Contractor’s duties, term of engagement, compensation and provisions for payment thereof shall be as set forth in the budget which is attached as Schedule A, which may be amended in writing from time to time, or supplemented with subsequent estimates for services to be rendered by the Contractor and agreed to by the Committee, and which collectively are hereby incorporated by reference. 3. Expenses. During the term of this Agreement, the Contractor shall bill and the Committee shall reimburse her for all reasonable and approved out-of-pocket expenses as set forth in Schedule A which are incurred in connection with the performance of the duties hereunder. 4. Written Reports. The Committee may request that project plans, progress reports and a final results report be provided by Consultant.. A final results report shall be due at the conclusion of the project and shall be submitted to the Committee in a confidential written report at such time. The results report shall be in such form and setting forth such information and data as is reasonably requested by the Committee. 5. Confidentiality. Upon the expiration or earlier termination of this Agreement, or whenever requested by the Committee...
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...1983 defined it as ‘Development that meets the needs of the present, without compromising the ability of the future generations to meet their own needs’. 1.2 Corporate sustainability Strategies and business practices adopted by the company to achieve corporate growth and profitability as well as to pursue societal goals, specifically those related to sustainable development-environment protection, social justice and economic development. In simple words, the well being of the society depends on the economy and the economy depends on the global ecosystem. 1.2 Corporate sustainability report L& T’s sustainability report is based on Global reporting initiative, i.e. GRI's Reporting Framework that is developed through a consensus-seeking, multi-stakeholder process. L and T reports are ‘ GRI Checked ‘ and graded as A+ reports, which is the highest grade for GRI reports. 1.3 L&T’s Take on Sustainability L & T views sustainability in terms of three aspects: 1. Sustainability means Adaptability L&T believes that its big opportunity lies in building capability across nations. It has interwoven its business interests with the larger interests of India and progressive emerging economies. They have aligned their growth path to the missions outlined in the National Action Plan on Climatic Change (NAPCC).It has aimed to...
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...Problem Statement An empirical study on the impact of Employee Engagement on Organizational Performance: Case study on Habib Bank Limited (HBL) Sri Lanka. Introduction / Rationale Habib Bank Limited (HBL) established its operations in Pakistan in 1947 and Head quartered in Karachi Pakistan. HBL made its first international presence in Sri Lanka in 1951. HBL spearheads the commercial banking and it is the largest private sector bank with over 1500 branches across Pakistan. The bank has made its foot prints more than 25 across the globe. HBL drives to make their customer prosper, staff to excel and create value to shareholders (HBL, 2013). The author is employed at HBL Sri Lanka. Author observes that the profitability and productivity has drastically dropped for last two decades and the bank has not achieved the stipulated targets due to employees are not engaged in their work. Some inspection made includes lack of interest in job, not attaining the fixed deadlines, not ready to take challenges and ownership , spending time on personal works & social media and numerous. Employee engagement is one of the key areas which contribute to organizations success. This portrays the involvement of the employee for his/her works. Engaged employees will know the organizations goals, their job role, and they have the passion to achieve and they want to contribute positively for organizations success. These employees are able to volunteer themselves to any tasks and challenges that come...
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...Project Charter UNIVERSITY OF CALIFORNIA CUSTOMER RELATIONSHIP MANAGEMENT TOOL IMPLEMENTATION Prepared for University of California, Office of the President Table of Contents BACKGROUND.. ................................................................................................................................ ……….3 MISSION…………………………………………………………………………………………………………………………………………………………..3 PROJECT SCOPE ......................................................................................................................................... 4 BuSINESS OBJECTIVES .................................................................................................................................. 4 PROJECT OBJECTIVES .................................................................................................................................... 4 Release Phase One Scope........................................................................................................................ 4 PROJECT DEPENDENCIES ...............................................................................................................................5 OUT OF SCOPE AND ASSUMPTIONS.....................................................................................................................5 PROJECT GOVERNANCE MODEL .................................................................................................................. 7 KEY STAKEHOLDERS...
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...CHAPTER 7: Classification of Employees I. REGULAR 1. those who are engaged to perform necessary or desirable activities for trade of employer, except when employment is fixed for specific term or project 2. casual employees who have rendered atleast (1) year of service, whether continuous or broken, with respect to activity which they’re employed * true despite written agreements that may state employee is not regular (prevent lopsided agreements and manipulations to keep employee on casual status) A. Standards 1. Activities Performed Are Necessary or Desirable In Usual Business of Employer * connection may be made by considering nature of work to be performed and its relation to the scheme of the business in its entirety * De Leon vs NLRC and La Tondena FACTS * Moises de Leon was employed by La Toneda in Dec 11, 1981 * Worked painting building, equipment, other maintenance jobs, cleaning and operating company equipment, assisting Emiliano (reg maintenance man) * Paid daily through petty cash vouchers * Jan 1983: requested to be included in payroll of regular workers, instead of petty cash vouchers * Terminated Moises = filed complaint for illegal dismissal, reinstatement, and payment of backwages * Weeks after dismissal he was rehired indirectly for same job in Vitas-Magsaysay Village Livelihood Council, labor agency of La Tondena * La Tondena claimed that he was only casual, hired to paint a certain building in company...
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...MGMT 591: LEADERSHIP AND ORGANIZATIONAL BEHAVIOR PROJECT OUTLINE Organization Overview The organization of interest that I will base my course project on is, Sunset Jamaica Grande Resort and Spa. This is currently a three star rated all-inclusive hotel, which is located on the island of Jamaica. This property consists of two towers, the north and south towers, which total to 730 rooms, which is situated along the beach front. There are a variety of amenities such as: a spa, slot machines casino, four specialty restaurants, two grills, a main buffet dining area, seven bars (including a swim up bar), lavish pools with Jacuzzis and water slides, conference rooms that holds 2500 persons, banquet facilities, business center, private beach, tennis courts, gym and a night club. The majority of Sunset Jamaica Grande guests are from North America and Europe, which clearly identifies the hotel’s peak season to be in the winter. While training at SJG as a trainee manager in food and beverage, I have realized a breakdown in relationship development, employee feedback, employee motivation, poor accountability, employee recognition, and employee freedom and respect. The hotel went from having over 600 employees to a little over 300 within the one-year span that I have been there, as well as, guests’ occupancy drops from 100 percent to 60/80 percent within its peak season. A variety of marketing strategies were implemented to enhance the organization’s structure, without realizing...
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...Workplace Flexibility as a Competitive Advantage Matthew R. Wilson GB520-01N: Strategic Human Resources Management Kaplan University February 28, 2012 Abstract Times are changing. Technological advances have launched radically new methods of communicating and working allowing tremendous expansion of business into a globalized marketplace. In turn, the workplace environment has become similarly complex and ever-changing bringing a vast number of challenges to the employee and employer. Workers are experiencing greater demand for their time both on the job and at home; and, this struggle to find work-life balance has quickly become a vital issue in the workforce. Thus, it falls upon the HR professional to bring viable solutions to these work-life issues while strategically working to align employee performance with corporate objectives. Workplace flexibility strategies seem to be the answer. However, developing strategies that produce measurable results and thus solicit the engagement of top-level executives as well as front line employees is not easy. This makes the role of the HR team even more critical to the success of businesses today. Workplace Flexibility as a Competitive Advantage As the business world becomes more diverse and global in nature, the necessity for workplace flexibility also grows. The generational diversity that exists today, as well as the shifting dynamics of industry in the United States, presents a greater importance on work-life balance...
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