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Project Scope Creep

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Colquitt, J. and Lepine, J. (2013) “Stress.” Organizational Behavior: Improving Performance and Commitment in the Workplace, 130-142. The authors focus on the research field of organizational behavior and understanding attitudes and behaviors of individuals and groups within organizations with the goal of improving them and the way the function collectively. The section on stress analyzes the negative impacts that stress can exert on organizations and methods for managing it to minimize its effect. The foundation of the section revolves around the “transactional theory of stress” which explains how stress is perceived and how individuals respond to it, taking into account the effects of both work and non-work influences on the overall organization. Due to the high cost organizations are faced with associated with employee stress, the section analyzes different practices and methods that can be utilized to manage stress and eliminate issues that cause it. Additionally, a number of different companies and their stress management practiced are discussed as well as resources that can be used to aid organizations. This book is an excellent resource and reference tool for project managers as they face a unique set of challenges based upon the nature of projects and the functionality of project organizations. The stress section was particularly beneficial in describing the stressful effects that scope creep can exert on project teams, mainly due to the unpredictable and unforeseen nature of scope creep. Understanding not only how to cope with stress, but understanding the effects stress has on a project team can enable project managers to better manage it in terms of minimizing the impact that scope creep can have on projects. It is not...

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