...Health Care Provider and Faith Diversity: First Draft Diane Bruce Grand Canyon University: HLT-310V 09/22/2013 Abstract Heath care is a diverse culture serving people of many faiths. Baha’i, Jainism, Sikhism and Christianity share many common elements of worship including the desire for prayer, meditation and a spiritual community. Within the health care environment religious customs of these diverse faiths and cultures may be inadvertently violated or treated disrespectfully. Preventing patient’s spiritual distress and promoting healing can be achieved by provider education and respectful care. Health care professionals of differing faiths than their patients must look inside themselves and use how they would wish to be treated as a model for caring for others. Health Care Provider and Faith Diversity: First Draft As the world grows smaller each day those working in healthcare may find themselves caring for people of many diverse faiths and beliefs. Acceptance of these beliefs first requires understanding and empathy so that the health care process might be seen from the perspective of different faiths. The following paper explores this author’s findings regarding the spiritual components that affect healing within Sikhism, Baha’i and Jainism and what similarities and differences a Christian care provider might find. Spiritual Perspective Those of the Sikh faith have few constraints about combining modern and traditional medicines. They believe that...
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...about the rude nurse who was just in his room. Why did the patient consider the nurse's behavior rude? How would you as a professional nurse deal with such a situation? Review of the Nurses Behavior In the Mexican culture, family, respect and modesty are important values. In this scenario, the nurse provides the patient with educational information in a hurried manner while leaning over the bedside table. It does not appear that she had built a rapport with the patient. She did not include the patient’s family nor did she take the time to find out who would be involved in Mr. J.G. home care. Modesty is a highly valued belief in Mexican culture. When the nurse leaned over the bedside table, this may be viewed as a lack of modesty and respect by the patient. Mexican cultural behaviors Both of these are extremely important issues in the Mexican culture. “It is the role of the woman to be primary caregiver, and it is extremely stressful for individuals to be separated from the family and psychologically difficult for the family to hand over the care of ill members to non family health care providers.” ( De Paula, Lagana, Ramirez, (1996), p.215) If the nurse had known the...
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...to significantly shift the telephone ordering process to Internet access. That leaves the hospice organization’s nursing staff with more time to mange patient care cases. In the ongoing evolution of adapt technologies, hospice organizations should factor integrated durable medical equipment ordering systems that will serve at enhancing patients’ level of care and lower delivery cost. This latest technology will also serve as a maintenance control function which results in complete and accurate billing procedures that will capture active supply use by patients. StateServe Home Medical network services will allow the hospice organization to continue to work alongside their local durable medical equipment providers and gain access to StateServ Home Medical’s real-time order management and in-depth utilization review reports. StateServ Home Medical’s main focus is serving mainly hospice organizations nationwide. DME (durable medical equipment) ordering technologies will allow the corporate executives opportunities to...
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...people. Comfort can be caring words, caring touch, warm blankets, pain relief or encouragement. The fifth step is a model case or a real life example of the concept that includes the attributes of the concept and a borderline and related case. The sixth step is to identify consequences and antecedents and consequences. The final step is to define empirical referents or measurable ways to show the occurrence of comfort. Purpose The concept of comfort is used frequently in nursing practice; however, it is not always clearly defined. It is a basic value of nursing care and interventions and is frequently described as comfort measures. A basic understanding of the concept of comfort and the definitions is essential in understanding its use in bedside nursing practice. The purpose of this concept analysis is to explore and clarify the meaning of comfort. A concept analysis gives the framework and purpose and is essential in analyzing claims of knowledge (Baldwin, 2008). Literature Review An extensive review of the literature was conducted with...
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...flourished in this type of mentally, physically, and emotionally draining environment and wish to gain additional knowledge in the business as well as management aspect of healthcare. Everyone has different expectations as to what makes a good health care provider. I believe that in order to be successful in this particular career one must have certain skills and characteristics. Throughout my years in the nursing field and even being on both ends of the spectrum, communication skills are a necessity. I have learned by communicating effectively with others such as family members of patients what qualities make a good health care provider. Something as humble as taking the time to listen to your patient as they are stumbling to convey an embarrassing issue they may have can be more distressing by not giving full attention to the matter. Dealing with many types of people on a daily basis can be demanding however being disrespectful and rude will have a worsening outcome than those providers that have a great bedside manner. Showing and expressing empathy to those in need will result in more patient satisfaction and returning business. As everyone knows the saying, “Honesty is the best policy”, health care providers may not have every answer and it is fine to admit it. Being truthful and seeking the answer to patient questions will gain the trust and respect of...
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...companies. McKesson wants to bring together clinical knowledge and technology to create a better work environment through quality health care services and an easier quicker way to chart a patient’s information and progress without taking away from the bedside care. McKesson is all about integrity, customer –first, accountability, respect and excellence. McKesson Horizon Emergency Care Decision Support System In an ever changing world, hospitals are being challenged every day with the increasing elderly in society and their multiple medical problems. The focus is more on the collaborating of hospitals, physicians, and tax payers. Due to all the problems that affect healthcare reform such as preventable readmission, decrease in reimbursements, infections due to hospital stays and financial penalties, patient safety has become the utmost concern for doctors, nurses and ancillary help. One way to collaborate between providers and payers is through a comprehensive electronic health record. A way to support safe, efficient and quality care is through meaningful use. What is meaningful use? Meaningful use is the use of a certified electronic health record in a meaningful use manner such as e-prescribing, for electronic exchange of health information to improve quality of health care and to submit clinical quality and...
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...Competent care Culturally competent care values diversity and respect individual differences regardless of one’s own race, beliefs, and cultural background. Culture can be defined as beliefs, values, customs and lifeway of a group of people that influence their choices in choosing health care practices. These behaviors are primarily learned in the family and are transmitted in the family. Culture is mostly unconscious and has strong influence on health practices. Subcultures, ethnic groups differ from the dominant culture and may have different values and beliefs. People from a given racial group may not necessarily share the same culture. Healthcare providers must recognize, respect and integrate patients’ beliefs and practices into planning patient care. Culture influences the healthcare providers. Each healthcare provider shares the responsibility of providing culturally competent care. It is essential for healthcare...
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...In the ever-changing world of the “world-wide web,” healthcare is in the forefront of innovative computerized management systems and the provision of excellence in quality care is dually the journey and goal to enhance patient safety. Before venturing out this journey, it is of importance to understand the ‘why’ and the “how” and “what” will come naturally in succession. The patient is the “why” clinical information transformation is the push for all care providers within the four walls of a hospital, and private and satellite physician offices. Patient safety is the shared vision why pioneers of Health Information Technology (HIT) created computerized systems such as Electronic Health Record to meet the demands of healthcare today and tomorrow. As an example, Cerner Corporation and Dell Corporation- two big giants in the IT industry- are in a continuum to enhance their products and services. In addition, these products, services, and “solutions” are the “platform” that shell the delivery of safe patient outcomes and equip multi-disciplinary clinicians to guide and drive this patient-centered care; best practice and evidenced-care medicine is now the expected and standard of care for what is right for the patient. Furthermore, the present millennial generation drives or is driven by the “cloud’ world and the product is fast and smart, safe and secure, information gathering and sharing that is access anytime and anywhere. For example, a mobile device- IPhone- allows...
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...Importance of Patient-Centered Care It has been a goal of many healthcare providers to achieve patient-centered care in their facilities. At the Cleveland Clinic, they have come up with a program that will help create better communication between the physician, nurse and patient. Rimmerman (2013) said that their hopes are to eliminate misunderstandings, create a better environment for the patient and their families to ask questions and to achieve a plan of care that will fit to the patient’s needs. Why is a patient-centered program important? At many facilities, patients often spend about 30 minutes or less a day with their physician during their stay. According to Rimmerman (2013), the nurse devotes their time with the patient and their family more than any other staff member. The relationship that nurse develops with the patient is a vital component to the patient’s care. This allows the nurse to create an environment for the patient and their family to ask questions or state any concerns they may have. According to the Rimmerman (2013), “In many respects, they know the patient better by virtue of their time spent and reflect an in valuable source of clinical information with respect to, patient progress, personal needs, skin wounds, IV status, activity level, nutritional status, independent ambulation, emotional concerns and family dynamics. Nursing is in a position of strength by virtue of its continuity of care.” That statement sums up why it is an important key for...
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...The Two-Factor Theory was developed by Frederick Herzberg to determine employee mindsets and level of performance. He believed that the performances of employees are directly related to job satisfaction and job dissatisfaction. These two are normally mistaken to be opposites of each other, but this is incorrect. The opposite of job satisfaction is to have no satisfaction and the opposite of dissatisfaction is to have no satisfaction. These two factors should be addressed separately to properly incorporate Herzberg’s Two Factor Theory. Herzberg’s Theory is split into two parts, Motivators and Hygiene Factors. Motivators within this practice that can lead to job satisfaction are creating more responsibility and providing performance recognition. Increasing a salary will not guarantee job satisfaction. In this situation, giving the employee more responsibility in profits collected within the practice due to their performance will help. Providing incentives for attaining more business will provide recognition of the employees’ hard work and will give them more responsibility in making sure appointment are being met and cancellations are being filled. Once this has been addressed, Hygiene factors need to be concentrated on to minimize job dissatisfaction would be salary and knowledge business expenses, principles behind profits and how their performance can directly effect the practices overall profitability. Educating the employees is crucial to maintaining zero employee turnover...
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...about the rude nurse who was just in his room. Why did the patient consider the nurse's behavior rude? How would you as a professional nurse deal with such a situation? Review of the Nurses Behavior In the Mexican culture, family, respect and modesty are important values. In this scenario, the nurse provides the patient with educational information in a hurried manner while leaning over the bedside table. It does not appear that she had built a rapport with the patient. She did not include the patient’s family nor did she take the time to find out who would be involved in Mr. J.G. home care. Modesty is a highly valued belief in Mexican culture. When the nurse leaned over the bedside table, this may be viewed as a lack of modesty and respect by the patient. Mexican cultural behaviors Both of these are extremely important issues in the Mexican culture. “It is the role of the woman to be primary caregiver, and it is extremely stressful for individuals to be separated from the family and psychologically difficult for the family to hand over the care of ill members to non family health care providers.” ( De Paula, Lagana,...
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...Associate Level Material Appendix B: Overview of Health Care Workforce Matrix Type of Provider & Purpose Job Title Role of Health Care Personnel Office or Hospital Nurse The role of a nurse has changed over the years, and it has become an imperative role to insure proper care for patients. A nurse is not just about bedside manner and changing sheets anymore. Nurses are there to help maintain proper care. Nurses are trained and can plan, set-up care, access illnesses or injuries, and recognize what type of care a patient needs without a physician's supervision. There are many types of nurses such as Nurse Practitioner, Registered Nurse, and Licensed Practical Nurses. They administer medicine, blood drawls for lab work, and also hands on care for the patient. Nurses also help in emergency care for patients and also assist doctors in surgery. Nurses are a vital part of the care of patients at hospitals and many other medical facilities and settings. Therapy Provider Physical Therapist Physical Therapists are a crucial role in helping people recover from surgery or other injuries due to accidents or sports injuries. A Physical Therapist has to get a degree that specializes in the evaluation and care of different diagnoses that affect the physical abilities of a person before they can practice any care. A Physical Therapist works on helping patients recover their strength, balance, coordination, and much more physical mobility attributes. After a physical...
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...Act (HIPPA) requirements impact the use of the systems E. How the new system can affect healthcare cost F. The benefits these new systems can offer to patient care and nursing care delivery with a recommendation and justification of the system the hospital should put in place In today’s modern healthcare environment it is important to provide a variety of technology based resources to nurses and other providers to ensure productivity and efficiency are maximized. This requires an effective understanding of available computerized management systems and what resources are available to ensure continued effective, efficient, quality care to patients. Keeping that perspective in mind while creating a technologically advanced environment in which to deliver that care is critical and of vital importance to maximize resources while providing a solid technology platform. The utilization of electronic medical records and nursing documentation systems to ease the burden of paper based records, as well as the space required to store those records in a desirable manner is critical for an organization to sustain its capacity to provide high quality health care. This discussion will explore these systems...
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...Communication Opinion Paper HCS/320 February 17, 2013 Communication Opinion Paper Communication is and will always be a big necessity in our daily lives. Whether it is at work or home, communication will help in the success in getting things done. According to State of Washington (n.d.), “communication is defined as a process by which we assign and convey meaning in an attempt to create shared understanding. This process requires a vast repertoire of skills in intrapersonal and interpersonal processing, listening, observing, speaking, questioning, analyzing, and evaluating. Use of these processes is developmental and transfers to all areas of life: home, school, community, work, and beyond.” While communicating, effective communication is an important element during the process. Effective communication is how the message is interpreted and heard or understood. This is all part of the flow to successful communication. The first step in this would be good listening skills. Listen with verbal and nonverbal skills by always facing them and maintaining eye contact. Let them speak without interruptions. Next always be aware of emotions or if being stressed during communication. Emotional awareness can provides the tools for understanding all parties involved including oneself and the real messages that are being conveyed. The communication in the health care field is at most similar. Along with effective communication, health care communication is how we process...
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...consumer-patients demand more from healthcare providers than simply accurately diagnosing a condition and prescribing an appropriate treatment plan. It is becoming more important for hospitals and providers to manage their online reputation to attract the attention of new patients and keep current patients satisfied with services. Increasing online visibility, and positive market share growth, includes developing an excellent website, improving customer service, streamlining patient flow and many other factors in a technology-driven environment. Before you know your patient has a problem, it is likely that they have already shared their concerns with social peers, colleagues and family members. Do you...
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