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Psychological Impact of Wcb

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2. What psychological impact does workers’ compensation have on injured workers? What accounts for these impacts?
Workers can experience many emotions when going through the WCB system. Fear, anxiety, depression, and shame can compound to have a lasting psychological impact on the injured worker. These stresses can be put upon the employee by disability caseworkers, employers, health care professionals, friends and colleagues; yet all are a result of the attitudes that the WCB system has perpetuated.
The actual process of submitting a claim and going through the steps as outlined by the WCB can lead to a myriad of emotions. First- will my claim be approved or denied? The fear of claim denial can lead to other thoughts such as how will I pay my bills, and how will I find the money to get the treatment I need? This fear is perhaps founded on the WCB’s reputation for denying claims or providing less than adequate financial support.
If the claim is accepted, workers can feel fear with the process. Fear or uncertainty of the unknown can lead to worries about if the treatments prescribed by the WCB will be appropriate or painful or dangerous (Lippel, 2007). Employees can look towards the future with worries such as what will my abilities be after the injury, what if I develop a new injury after I return to work, and what will my employer think of me (Lippel, 2007). These worries can stem from the lack of information about the WCB process or caseworkers that are not pro-active with information; information that could help the injured party make informed decisions and feel more in control of their recovery.
WCB stigmas and attitudes are far reaching. The prejudice against injured workers- that they are somehow “milking the system”, or are not really hurt just “lazy”, can result in psychological impacts (Lippel, 2007). Workers can feel anxiety and sadness if

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