...See discussions, stats, and author profiles for this publication at: https://www.researchgate.net/publication/241730557 Defining Strategic Communication ARTICLE in INTERNATIONAL JOURNAL OF STRATEGIC COMMUNICATION · MARCH 2007 DOI: 10.1080/15531180701285244 CITATIONS READS 112 457 5 AUTHORS, INCLUDING: Kirk Hallahan Betteke van Ruler Colorado State University University of Amsterdam 37 PUBLICATIONS 894 CITATIONS 36 PUBLICATIONS 513 CITATIONS SEE PROFILE SEE PROFILE Dejan Verčič Krishnamurthy Sriramesh University of Ljubljana Purdue University 102 PUBLICATIONS 742 CITATIONS 44 PUBLICATIONS 712 CITATIONS SEE PROFILE All in-text references underlined in blue are linked to publications on ResearchGate, letting you access and read them immediately. SEE PROFILE Available from: Betteke van Ruler Retrieved on: 10 April 2016 This article was downloaded by: On: 8 September 2010 Access details: Access Details: Free Access Publisher Routledge Informa Ltd Registered in England and Wales Registered Number: 1072954 Registered office: Mortimer House, 3741 Mortimer Street, London W1T 3JH, UK International Journal of Strategic Communication Publication details, including instructions for authors and subscription information: http://www.informaworld.com/smpp/title~content=t775653701 Defining Strategic Communication Kirk Hallahana; Derina Holtzhausenb; Betteke van Rulerc; Dejan Verčičd;...
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...APRIL 25, 2015 MGMT 204 CRN: 34272 Current Human Relations Challenge: Organizational Ethics Ethics is the moral standard of right and wrong behavior (Lussier, 2013, pg. 72). Organization as defined by Lussier is “a group of people working to achieve one or more objectives” (Lussier, 2013, pg. 457). Organizational ethics is code of conduct for businesses. In this paper, three different ethics studies, from the Business Journal of Ethics, are examined. They are “Boardroom Diversity and its Effect on Social Performance: Conceptualization and Empirical Evidence,” “The Corporate Ethical Virtues Scale: Factorial Invariance Across Organizational Samples,” and “When Organizations Don’t Walk Their Talk: A Cross-Level Examination of How Decoupling Formal Ethics Programs Affects Organizational Members.” Boardroom Diversity and its Effect on Social Performance: Conceptualization and Empirical Evidence” This article, written by Hafsi and Turgut, is a study of the relationship between boardroom diversity and corporate social performance. They compare diversity in boards (encompassing director’s gender, ethnicity, age, experience and tenure) and diversity of boards (consisting of board size, director independence, director stock ownership, and board leadership duality) and incorporate that into the effects of corporate social performance (CSP). They state that boardroom diversity affects organizational performance created the need for Sarbanes-Oxley act of 2002 (Hafsi et...
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...Relationship Marketing Index Using Holistic Approach A project report submitted in partial fulfilment of the requirements for B.Tech. Project B.Tech. By Katum Yomcha (2010IPG-50) Divyank Shekhar Singh (2010IPG-34) Pradeep Kr. Meena(2010IPG-109) ABV INDIAN INSTITUTE OF INFORMATION TECHNOLOGY AND MANAGEMENT GWALIOR-474 010 2013 CANDIDATE/S DECLARATION We hereby certify that the work which is being presented in the B. Tech. Project Report entitled “Relationship Marketing Index Using Holistic Approach”, in partial fulfillment of the requirement for the award of the Degree of Bachelor of Technology and submitted to the institution, is an authentic record of our own work carried out during the period from May/2013 to September/2013 under the supervision of Prof. Deepali Singh. I/we also cited the reference about the text(s)/figure(s)/table(s) from where they have been taken. The matter presented in this report has not been submitted by us for the award of any other degree elsewhere. Date: Signature of Candidates Katum Yomcha Divyank Shekhar Singh Pradeep Kr. Meena (2010 IPG 050) (2010 IPG 034) (2010 IPG 109) This is to certify that...
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...Public Relations Journal Vol. 4, No. 4, Fall 2010 ISSN 1942-4604 © 2010 Public Relations Society of America Public Relations Management at the Lucile Packard Children's Hospital: A Case Study Erika H. Powelson, and Kenneth D. Plowman, Ph.D., APR The healthcare industry in the United States is changing at record speed, especially in California. California has seen the emergence of Health Maintenance Organizations (HMO's) and the drastic effects they have had on the hospital environment. These changes are occurring throughout the organization and affect everything from ordering of supplies to length of patient stay. It has also caused great changes in one particular area of the hospital—the public relations and marketing departments. The purpose of this case study was to explain communications management during a certain period of time to ensure no encroachment on the current state of public relations for the Community and Physician Relations Department (CPRD) at Lucile Salter Packard Children's hospital at Stanford (LPCH). The change in this department reflects the overall trend in healthcare marketing and the need for hospitals to promote themselves to stay profitable. The San Francisco Bay area is being hit particularly hard by all these changes and prediction that several hospitals may close in the near future. One goal of the CPRD is to educate the community about the hospital so they will use and pay for its services. Another goal is to encourage physicians...
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...Leadership Training In Public Administration Mr. Khalid abdulaziz Introduction As leaderships training is one of the significant parts in each organization and it is one of the reasons to enhance the organization, this essay will discuses the two types of leadership and how they affect the organization. In Addition, this essay will take in consideration the organization structure and its culture. The main concern of this essay the relation between the leaders and their followers and how it is improved through leadership training. Background information In the recent years, many nations have seen a paradigm shift in public administration. This shift to a new paradigm is often referred to as new public management (NPM). In essence, NPM is based on two philosophies: economic rationalism and managerialism. In Australia, the implementation of reforms in public services have become more efficient, effective and economical (James 2005). This can be further enhanced when a market-oriented approach will be taken in public policies and with the introduction of business methods and practices in public sector management. Public sector management can be developed because of leadership training for organizational change. The ability to lead is not always acquired naturally. It is not always apparent and is not found in the behavior and personality of the individual. Proper education and training can draw the leadership ability and help it become...
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...PUBLIC HEALTH COMPETENCIES A. BIOSTATISTICS Biostatistics is the development and application of statistical reasoning and methods in addressing, analyzing and solving problems in public health; health care; and biomedical, clinical and populationbased research. Competencies: Upon graduation a student with an MPH should be able to… A. 1. Describe the roles biostatistics serves in the discipline of public health. A. 2. Describe basic concepts of probability, random variation and commonly used statistical probability distributions. A. 3. Describe preferred methodological alternatives to commonly used statistical methods when assumptions are not met. A. 4. Distinguish among the different measurement scales and the implications for selection of statistical methods to be used based on these distinctions. A. 5. Apply descriptive techniques commonly used to summarize public health data. A. 6. Apply common statistical methods for inference. A. 7. Apply descriptive and inferential methodologies according to the type of study design for answering a particular research question. A. 8. Apply basic informatics techniques with vital statistics and public health records in the description of public health characteristics and in public health research and evaluation. A. 9. Interpret results of statistical analyses found in public health studies. A. 10. Develop written and oral presentations based on statistical analyses for both public health professionals and educated lay audiences. B. COMMUNITY...
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...problem While the number of family business abounds in Ghana, one sees lots of these slowly dying and some going bankrupt (Wolf, 2004). The lack of continuity and growth in family businesses is a major concern because of the primary contributory role that family businesses play in the world economy (Lansberg 1999: 1). It is perceived that entrepreneurial activities in Ghana lack the dynamism and competitive edge of those in more developed countries (Saffu, 2004). One reason that can be advanced is the lack of appropriate leadership style and competencies to manage the family business enterprises in Ghana (Wolf, 2004). Researchers in the fields of organizational behavior and leadership have examined leadership styles and their effects on such variables as job satisfaction, job stress, role conflict, job performance and organizational commitment (Humphreys et al., 2003, MacKenzie et al., 2001 and Stock and Hoyer, 2002), in the context of the North American and other developed countries and has rarely been conducted in emerging economies with different cultural orientation (Fakhrul et al 2011), and the Ghanaian context is no exception in this regard. Globally, there is a dearth of research regarding the influence of leadership styles and entrepreneurial orientation on the growth of service sector businesses including private schools. According to (Kest, 2007) there is a lack of Leadership styles research within private educational institutions, and very little has been researched...
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...professionals with their empirical results. The present paper makes a critical analysis of such literature and adds value to the concept. Although such strong relationship exists, the mediating or intervening variable in the process was not dealt with. This review based work identifies the intervening variable and provides a convincing evidence and explanation to the linkage process. The theoretical background for a new direction in the HR-performance linkage research is put forth to the researchers associated in this field. Keywords: Human Resource Practices, Organizational Performance, Organizational Commitment. 1. Introduction Today across the globe, it is widely accepted that organization success depends on its people. It is clear that human capital and intellect drive business growth. Over the years, the profession of HR has developed around the assumption that human resource practices directly affect organizational performance. Their role is evolving with the change in competitive market environment and the realization that HR must play a strategic role in the success of the organization. If HR wants to play a strategic role in organizations it needs to develop its ability to measure how human capital decisions affect the...
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...Study of relation between effectiveness audit and management audit GHODRATOLLAH TALEBNIA Department Of Accounting ,Science And Research Branch ,Islamic Azad University,Tehran , Iran Gh_talebnia@yahoo.com Bahareh Banitalebi Dehkordi* Department Of Accounting , Shahrekord Branch , Islamic Azad University, Shahrekord , Iran banitalebi76@yahoo.com Abstract— Nowadays, one of the most critical strategies for innovative management is decision making optimization for increasing economicality, efficiency and effectiveness of resources used in institutes. In this regard, we should create organizational management control, and internal audit is one of the most imperative factors designed to help an organization accomplishes these objectives, which divides into two major categories: Financial Audit, and operational Management Audit. Many countries’ experiences have shown that from the standpoint that financial audit by itself does not eliminate informational management needs, with considering the advantages, shift in audit strategies toward operational audit which includes management audit and effectiveness audit is inevitable. In this regard, operational audit with integrated assessment of operational activities and organization procedure creates policies and useful methods and help recognized weakness and provide explanation for such flaws and also can pinpoint the opportunities for optimizing operational activities and detecting strength points. It also provides practical suggestion...
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...Public Relations is a recognized and constructive force in modern society. We can see it at work in the policies and actions of almost every organization, business, and cause in the world. In its modern sense, public relations was brought into being by the ever increasing complexity of the economic, social, and political problems that have assailed the human race in the years since World war I. Its roots are fixed in the basic fact that public opinion, confused, obscure, and unpredictable as it may seem, is the ultimate ruling force in the free world. A fundamental function of public relations is to help public opinion reach conclusions by providing it with facts and interpretations of facts John Hill, The Making of a Public Relations Man, Chicago: NTC Business Book 1993 PRO624 SPORT PUBLIC RELATIONS 1. Introduction 2. Focusing on the Sport Organization-Media Relationship 3. Managing the Sport Organization-Media Relationship 4. Sports Marketing and Public Relations 5. Strategies and Tactics 6. Communicating in Times of Crisis 7. Using the Internet in Sport Public Relations 8. Addressing Legal and Ethical Considerations 1. Introduction: - Globally people has been realizing the importance of healthy living thus seeking for an avenue to do so - Events like walkathon, marathon, jogathon, aerobics, Tai Chi and many more has been the inspiration for many to stay healthy - Therefore, sports has become the big business today and it has influence the emergence...
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...The Effect of HRM Practices on the Perceptions of Organizational and Market Performance of the Firm • 185 THE EFFECT OF HUMAN RESOURCE MANAGEMENT PRACTICES ON THE PERCEPTIONS OF ORGANIZATIONAL AND MARKET PERFORMANCE OF THE FIRM Gedaliahu H. Harel and Shay S. Tzafrir The purpose of our study is to extend the emerging empirical literature on the firm-level impact of human resource management practices. Results based on a national sample of organizations from private and public sectors in Israel indicate that these practices have a significant impact on both the perceived organizational and market performance of the organization. The single independent variable found to be statistically significant in affecting perceived organizational performance was training practices. In the case of perceived market performance, we found that, in addition to training practices, employee selection practices also significantly affected the perceived market performance.1 © 1999 John Wiley & Sons, Inc. Introduction In today’s world, organizations are in a constant state of competition. The intensity of competition increases annually and the need to continuously improve organizational performance has never been greater. Managers must be on a constant lookout for ways to maximize their organizations’ strategic resources. The resource base approach contends that the organization can develop a sustained competitive advantage only if its activities create value in a unique way, one that...
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...negotiations between The Ontario Public School Boards’ Association (OPSBA), the government and the Elementary Teachers’ Federation of Ontario (ETFO) have once again broken down. Negotiations and disputes between teachers, management and the government can get heated, especially when all parties have different views. Craig’s model provides a more systematic approach to IR issues than that of Dunlop and can be used to examine the temporal effect though the feedback loop. Craig presented the input-output model of industrial relations system in the late 1960s. In his model, the actors and the context are similar to those of Dunlop’s model. The main components of Craig’s model are: (a) the inputs or the goals, and the values and power of the actors; (b) mechanism for the conversion of inputs into outputs; (c) the outputs of the system are the financial, psychological and social rewards for the workers. The output is in the form of the rules, which govern matters such as pay, working conditions, and hours of work. In essence, Craig’s model proposes that external inputs from the environment (e.g., legal, economic, political, etc.) impact the actors of the IR system (e.g., labour, management, government) and that through a series of conversion mechanisms (e.g., collective bargaining, third-party interventions, etc.) the parties convert the external inputs as well as the internal inputs (e.g., the goals and values of the actors) into both organizational (e.g., management and union...
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...Innovation Journal: The Public Sector Innovation Journal, Volume 13(3), 2008, article 3. 1 Perspectives on Organizational Change: Systems and Complexity Theories Francis Amagoh Department of Public Administration Kazakhstan Institute of Management, Economics and Strategic Research (KIMEP) Almaty Famagoh@Kimep.Kz OR famagoh@excite.com Abstract It is becoming increasingly important for organizations to gain competitive advantage by being able to manage and survive change. This paper presents two theoretical paradigms (systems and complexity theories) through which organizational change processes can be fruitfully examined. Systems and complexity theories are two valuable perspectives that can equip organizational leaders with the requisite knowledge and understanding of how to respond and adapt to the uncertainties and demands of global change. These two paradigms are particularly useful in the areas of organizational intelligence, organizational design, knowledge management, and corporate strategy, to mention but a few. Key Words: Systems Theory, Complexity Theory, Organizational Change, And Organizational Transformation Introduction The ability of organizations to manage and survive change is becoming increasingly important in an environment where competition and globalization of markets are ever intensifying (Cao and McHugh, 2005: 475). Through the mid-20th century, there had been increased attempts to apply theories of organizational change to the analysis...
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...organizations. New Media & Society, forthcoming. Abstract: This study examines what drives organizational adoption and use of social media through a model built around four key factors – strategy, capacity, governance, and environment. Using Twitter, Facebook, and other data on 100 large US nonprofit organizations, the model is employed to examine the determinants of three key facets of social media utilization: 1) adoption, 2) frequency of use, and 3) dialogue. We find that organizational strategies, capacities, governance features, and external pressures all play a part in these social media adoption and utilization outcomes. Through its integrated, multidisciplinary theoretical perspective, this study thus helps foster understanding of which types of organizations are able and willing to adopt and juggle multiple social media accounts, to use those accounts to communicate more frequently with their external publics, and to build relationships with those publics through the sending of dialogic messages. Keywords: social media, new media, nonprofit organizations, Facebook, Twitter, technology adoption and use, diffusion of innovation, dialogue, organization-public relations Modeling the Adoption and Use of Social Media 2 Introduction The rapid diffusion of social media applications is ushering in new possibilities for nonprofit organizations to communicate with and engage the public. The ability for any organization – no matter how small – to adopt cutting-edge social media...
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...Coombs / SITUATIONAL COMMUNICATION JOURNAL OF BUSINESSCRISIS COMMUNICATION THEORY 10.1177/0021943604265607 IMPACT OF PAST CRISES ON CURRENT CRISIS COMMUNICATION Insights From Situational Crisis Communication Theory W. Timothy Coombs Eastern Illinois University Previous research based on Situational Crisis Communication Theory (SCCT) suggests that an organization’s past crises history affects the reputational threat posed by a current crisis when that crisis results from intentional acts by the organization. The study reported on in this article provides a wider test of crisis history to better assess its role in crisis communication. Results from the present investigation showed that a history of similar crises intensified the reputational threat of a current crisis even when the crisis arose from the victimization of the organization or from an accident, rather than from the organization’s intentional acts. The threat to reputation was primarily direct, rather than indirect, through perceived responsibility for the crisis. There was little difference in the perceptions of organizations identified as having had no history of past similar crises versus those for whom no information about past crises was provided. Perception of an organization’s responsibility was negatively correlated with the perceived impact on reputation. Implications for the practice of crisis communication and further development of SCCT are discussed. Keywords: crisis; communication; management;...
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