Quality Systems in IT Assignment
Implementing Quality Assurance in IT Systems

Name: Elise Xuereb Group: 1HND6

Table of Contents Question 1 (P1.1) 2 ISO 9000:2005: ‘Quality Management Systems - Fundamentals and Vocabulary’ 2 ISO 9001:2008: Quality Management Systems - Requirements 3 ISO 19011:2011: Guidelines for auditing management systems 3

Question 7 (D2.1)
Take responsibility for managing and organizing quality assurance activities. For 2 quality assurance practices in each stage identified above, you need to do a plan of implementing it. You need to discuss at least 3 people involved and the work operations that need to be done.
Criteria:
• Correctly write a plan of action for 2 quality assurance practices including 3 people involved and work operations involved.
Plan of Action: System Initiation
People involved: Project Manager, System Analyst and Quality Assurance Tester.
Work that needs to be done and a plan of how it needs to be implemented: 1. Developing a Quality Assurance (QA) Plan:

As indicated in Question 6, this step should be implemented by, initially having an exploration phase. In this phase, the client comes up with the procedures that ensures that quality assurance is present in the project. For instance, when having a robust and secure system, the performance of the system should be constant so that no system downtime will take place. Here, one must take into consideration whether the stakeholders have experience with some new software or other kinds of resources or not.

It will also involve risk assessment. Risk assessment will be divided into the following five steps: 1) Determine what will endanger the system. – This will be done by observing the workplace environment. The observation will involve walking around and look at what could rationally be harmed, asking employees what they think so