...Quality assurance in health care is very important because it allow providers to be proactive in their obligations. On PubMed, I used the MeSH terms quality assurance and telemedicine to search for my article. One article that intrigued me was the study conducted by Wootton, Liu, Bonnardot, Venugopal, and Oakley; they discussed the importance of quality assurance in telemedicine network system. Telemedicine is a relatively new technology that integrates medicine, virtual technology, and the patient-physician relationship. Telemedicine provides a greater range of availability for those in need of quality health care. It closes the gap due to physical distance and eliminates the need for face-to-face visits. There are different types of telemedicine...
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...Risk Management Assessment Baptist Hospital of Miami is currently analyzing the possibility of developing risk management strategies that will ensure to meet all needs or the organization related to quality management. Every plan needs to be approved by every member of the board of directors. The purpose of the Clinical Risk Management Plan is to support the vision and mission of Baptist Hospital of Miami as it pertains to risks associated with the safety of employees, patients, visitors, volunteer, staff, third parties; also operational risks and property risks. The risk management plan will basically guide the process of development and implementation of a risk management program. The risk management promotes the philosophy of Baptist Hospital of Miami that the risk management and patient safety is responsibility of members of the organization and team cooperation is essential for an effective and efficient functioning. Baptist Hospital of Miami believes that organizational errors should be addressed through the implementation of evidence-based practices, constructive feedback, and learning from error analysis. Clinical errors should be addressed by using the following: • Proper report and analysis of errors related to medical or patient care. • Proactive identification of hazards and unsafe conditions. • Open discussions of mistakes. • Open acceptance of system improvements. The Risk Management Plan at Baptist...
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...practically extended, usually a minimum two years, sometimes longer (Cleverley & Cameron, 2007). Client Health and Rehabilitation Center a skilled nursing facility in Anywhere, NY has determined that a capital expenditure of an installation of electronic medical records (EMR) will help their facility compete with surrounding facilities. The cost will be roughly $50,000, and will consist of the hardware, labor, software, service, and education for facility staff. This paper will confer that attainment of electronic medical record hardware and software will facilitate organizational and management with facility goals based on the necessity of the facility to compete with other facilities in the area that are technically advanced. In the long run the facility will reap the rewards of the installation of this new technology. Management Goals Productivity The chief goals of the administration group at Client Health and Rehabilitation Center is that of productivity. With the organization becoming further advanced technologically owing to the use of the EMR system, responsibilities that consist of procuring doctors orders for updating, filing, and charting additional redundancies, and use many paper charts will not be necessary, thereby doing away this outdated responsibility. Acquiring information for chart audits to determine code status, new doctor orders, and accurateness of assessments will be completed with simplicity...
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...INTRODUCTION Quality improvement is essential Why Quality is so important? The Quality System (QS) regulation requires that each manufacturer shall establish and maintain a quality system that is appropriate for the specific medical device(s) designed or manufactured (820.5 and 820.20). The GMP requirements are harmonized with the International Organization for Standards (ISO) 9001:1994 and ISO DIS 13485. The quality system should be an integrated effort a total systems approach, to satisfy the particular safety and performance needs of a specific manufacturer, product, and user-market. The quality assurance (QA) activities do not simply consist of inspection and testing spot solutions or "fire-fighting," no matter what the product is or how small the manufacturer. In all cases, quality should be considered at the earliest stages in every significant area that has an effect on the quality, safety, and effectiveness of the device. these areas include product development, design verification and validation, component and/or supplier selection, documentation, development of labeling, design transfer, process development and validation, pilot production, routine manufacturing, test/inspection, device history record evaluation, distribution, service or repair, and complaints. Complaints and, of course, favorable comments constitute customer feedback that may result in improvements in the device, labeling, packaging or quality system. ...
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...The Joint Commission is a nonprofit organization that certifies more than 18,000 health care organization and programs throughout the world. Founded in 1951, the Joint Commission provides a national symbol of quality for health care as well as analyzes each organization’s commitment to meeting high quality performance standards. The Joint commission focuses on accrediting Acute Care Hospitals, ambulatory, behavior health, long term care, health care facilities, clinical laboratories, health care networks and hospice. Numerous of accreditation organization is also taking place within the United States, but the Joint commission remains the largest The Joint commission accredits 20,000 organization” which” one third are Hospitals. The joint commission is assigned a special task to improve health care by evaluating health care of organization as well as encouraging health organizations to provide safe and effective care at the highest level. The Joint Commission believes that the only way to improve the quality of health care is to join together with other stakeholders and evaluate each health care organization. The Stakeholder consists of 29 broad members of commissioner and cooperate members such as the American Hospital Association, and the American Medical Association. In this paper I will analyzes key topics such as the Joint Commission source and its scope of authority, the structure of the Joint commission and how its responsibilities. The Joint Commission Structure ...
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...Risk and Quality Management Assessment Summary HCS/451 July 31, 2012 Introduction According to Sollecito and Johnson (2013), “Quality management is a systematic and continuous development that organizations use to deliver products, services, and to distribute merchandise that will meet or exceed consumer expectations. Quality management in healthcare has evolved over the years to address increased demands from consumers related to the quality of care as well as to address problems in patients’ outcomes.” Sometimes, the definition of quality is often elusive because it is perceived differently from person to another person. According to Shannon (2012), “Risk Management is the process of making and carrying out decisions that will assist in the prevention of adverse events and minimize the effects of those events. Historically, risk management in the health care setting and in health care organizations managed risks in a reactive manner which means each department worked independently to resolve its own issues.” The purpose of quality and risk management in health care organization in general and in the chosen organization in particular. The purpose of management of risk in a healthcare setting is first of all, according to Shannon (2012), “it was first previewed into the health care organization as an answer to the “malpractice crisis”. Health care organizations were faced with malpractice verdicts resulting in higher insurance rates. The...
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...Risk and Quality Management Emmett Snider HCS/451 February 25, 2013 Wiechman Risk and Quality Management Hospitals most likely originated from temples, which were dedicated to Greek and Egyptian gods of healing. Sacrifices, prayers, and dream interpretations played the major role in the ancient physicians healing process, but they did occasionally set a broken bone, stitch up an open wound while using opium as a pain killer. Today in the early 21st century hospitals are much different. Hospitals can cover the full spectrum of health care from major surgery to minor injuries acquired in emergency situations. Physicians are highly trained and most of them specialize in some area of medicine that uses hi-tech equipment to help them. Nurses no longer just take vital signs and tell the patient that the doctor will be with you in a few minutes even though they know it will be more like a few hours. Nurses provide a number of preventive and primary health services, take care of minor injuries and illnesses, and prescribe medication. Hospitals have same day surgery where patients arrive in the morning have surgery and are back in their own home by night-fall. Basically hospitals are one or more large buildings where sick or injured people can receive medical or surgical care and most of the time as an inpatient. Everyone takes risk every day of his or her life and the chance of a negative impact is increased by the number of unintelligent choices they make. Risk can...
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...Risk and Quality Management Assessment Summary Sancho D. Scott HCS/451 Mr. John Gaze January 13, 2014 “At Froedtert & the Medical College of Wisconsin, we recognize that patients entrust their lives to our care every day. Each patient matters, and each patient deserves the very best health care possible. That’s why everyone in our organization is focused on constantly improving the quality of care we provide. At the foundation of our work we have established several tenets of ongoing quality improvement” (Commitment to Improvement, 2014). When a hospital devotes time and resources to quality management it permits it to enhance the quality of business procedures. This will produce the possibility of unforeseen obscurity and troubled patients will get product or services of superior quality. Superior quality of production development should diminish the prime cost of final products or services so the hospital will have an opportunity to offer customers a better price. Concepts of Quality Management * Your health care fits your needs and preferences (What is Quality in Health Care, n.d). * Your health care does not cause harm (What is Quality in Health Care, n.d). * Your health care is right for your illness (What is Quality in Health Care, n.d). * You receive health care without the unnecessary delays (What is Quality Health Care, n.d). * Everything is inclusive in your plan...
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...Johnniece Harris Long Term Care Facility Joint Commission Accreditation Long term care facilities use Joint Commission Accreditation as a benefit to show the quality and commitment to the health care organization. A long term care facility that is Joint Commission accredited will have a more appealing look to reimbursement centers and to the patient and families that they care for. Having this accreditation is also a risk management tool. The likelihood of a bad outcome is reduced if a facility is accredited by the Joint Commission. There is a team put together to come up with accreditation standards and to make sure facilities stay compliant with these standards. Performance is evaluated to ensure standards are followed. Joint Commission accreditation has been around for many years. Most Long Term Care facilities today are not joint commission accredited. There are eligibility requirements that must be met in order for facilities to become accredited. A facility has to have beds licensed by the state as nursing home beds, excluding intermediate care facilities specializing in care for individuals with mental retardation and other developmental disabilities. Beds designated as long term care beds under a hospital license, excluding beds belonging to a long term acute care hospital and hospital swing beds. Beds, units or facilities certified by Medicare or Medicaid as skilled nursing facility beds. Beds, units or facilities designated as long term care by a governmental...
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...health care system is complex and fragmented. Navigating the system to achieve maximum health outcomes is challenging for most consumers. Two concepts designed to overcome barriers to quality health care are the continuum of care and continuity of care. The continuum of care refers to the variety of health care services across the life span. Continuity of care refers to provider and informational consistency within those services. Integrated delivery systems are health care delivery entities working together to promote continuity and coordination of care across the health care continuum. Continuum of Care The health care delivery components in the public and private sector health care systems provide services from preconception to death resulting in a lifetime continuum of health care services. Health services are available for every stage of life, health, and even death. Your texts organize the health services delivery system into primary, secondary, tertiary, long-term, and palliative care. Within that framework, health care delivery services can be categorized as ambulatory, acute, or long-term. Ambulatory care, such as visits to a physician's office, is defined as care that does not involve admission to an inpatient facility. Preventive care such as immunizations or screening, wellness exams, and other routine care are part of the ambulatory care domain. Medical and surgical procedures provided in outpatient facilities also are considered ambulatory care. Acute...
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...Risk and Quality Management Assessment Summary Xxxxxxx Xxxx HCS451 September 24, 2012 Instructor Executive Summary Resolve, The National Infertility Association has been assisting and helping out individuals with infertility issues since 1974. Risk and quality management improvements in the organization have rallied behind the patient’s safety, while finding new ways in working as a team that is more effective and efficient when ensuring that the organization can deliver high quality and safe patient care. There have been issues regarding cost of visits and procedures with no insurance coverage while having to pay out of pocket for services that can cost hundreds or even thousands of dollars. The organization offers assistance in providing financial assistance for those in need and assist in finding the health care coverage that would best suit them. Infertility coverage is not a mandated health issue in many states that needs insurance coverage. Out of all the states only 15 are mandated to cover some sort of infertility. 1.1 Key Concepts The main problem was to determine what insurance provider would have some sort of infertility coverage that could assist their patients and avoid out of pocket expenses. The risk analysis will provide information that will help the risk manager realign the activities when dealing with quality care and improvement with the main focus on patient needs. * Review of the current functions of quality improvement and risk...
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...services. There are ten Essential Public Health Services which describe the public health activities that all communities should assume. Public Health Core functions include; assessment, public development, and assurance which plays an important role in the Essential Public Health Services. Assessment: “Systematic data collection on the population; monitoring the population’s health status, and making information available about the health of community (Stanhope & Lancaster, 2014)”. Some examples include hazardous wastes sites assessments, conduction risk communication and education about potential environmental risks near such sites. In addition, disease outbreaks are detected and investigated. 1. Monitor health status to identify community health...
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...Quality Management Assessment Summary Mark Borland HCS/451 Julie Carson February 25th, 2013 Quality management assessment summary Purpose of Quality Management When an organization or corporation invests its time and resources to qualitymanagement, it permits to enhance quality of business procedures and thiseventually leads to a reduction in the possibility of unforeseen obscurity and troubles. This enables patients to get products and services of superior quality. High quality of production development diminishes the prime cost of th4e final product or service, sothe hospital gets an opportunity to avail customers with better prices. Concepts of Quality Management • Ensure your health care fits your needs and preferences (What is Qualityin Health Care, n.d). • Ensure that your health care does not cause harm (What is Quality inHealth Care, n.d). • Ensure that your health care is right for your illness (What is Quality inHealth Care, n.d). • Make sure that your health care is given without unnecessary delays(What is Quality in Health Care, n.d). • Ensure that your health care includes only the medical tests andprocedures that you need (What is Quality in Health Care, n.d). • Make sure that your health care is fair and not affected by such thingsas your gender, language, color, age or income (What is Quality inHealth Care, n.d). The Cleveland Clinics method of approach to quality management are toprovide lower healthcare cost, revenue generated , overall...
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...Effectiveness of the Organisation and own Ability to Manage and Improve Quality to Meet Customer Requirements Critically assess the organisations effectiveness in managing quality to meet or exceed customer requirements There are several Welsh Government legislative guidelines that influence quality within healthcare at both strategic and ground level. Everyone who works in or for the NHS is there, first and foremost to serve the public. Therefore, everyone at every level has a part to play in driving up standards of safe, effective, patient-centred care. The consistent delivery of safe, high quality care relies on contributions from a wide range of organisations, individuals and stakeholders. The Welsh Government’s, Achieving Excellence: The Quality Delivery Plan for the NHS in Wales (2012/2015) sets out their ambitions for achieving excellence in Welsh Healthcare by 2016. Their vision is for a quality driven NHS, focused on providing high quality care and excellent patient experience. These standards “are key to underpinning the vision, values, governance and accountability framework for the new NHS Wales” and are seen as a key tool, alongside the guidance from the 1000 Lives Quality Improvement Campaign and other initiatives in helping to drive up clinical quality and patient experience. The aim is been to map the quality standards more closely with service specific and professional standards and quality requirements such as the National Service Frameworks (NSF), National...
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...Workshop on Global Health Workforce Strategy Annecy, France, 9-12 December 2000 ASSESSING QUALITY, OUTCOME AND PERFORMANCE MANAGEMENT Dr Javier Martinez The Institute for Health Sector Development London World Health Organization Department of Organization of Health Services Delivery Geneva Switzerland 2001 © World Health Organization, 2001 This document is not a formal publication of the World Health Organization (WHO), and all rights are reserved by the Organization. The document may, however, be freely reviewed, abstracted, reproduced and translated, in part or in whole, but not for sale nor for use in conjunction with commercial purposes. Assessing quality, outcome and performance management Dr Javier Martinez The Institute for Health Sector Development London Contents Introduction ..................................................................................................................... 1 1. Background, objectives and methods ................................................................... 1 2. Mapping out the topic and this review .................................................................. 1 Chapter 1 1.1 1.2 1.2.1 1.2.2 1.2.3 1.2.4 1.2.5 1.2.6 1.2.7 1.2.8 What is performance management? How have the concept and practice of performance management evolved over time? ............................ 3 Definition .............................................................................................................. 3 How have...
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