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Quality Management Systems

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Submitted By AanchalArora93
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4.0 - QUALITY MANAGEMENT SYSTEMS
Section Description

4.1 Quality System Processes
Rev: A --- 01/1/04 --- New
Bids, Quotations, Orders and Contracts CUSTOMER REQUIREMENTS

CUSTOMERS
Human Resources Plant, Facility and Equipment Information Resources (Document Control) Communication

Customer

RESOURCE MANAGEMENT

Planning of Product Realization Purchasing and Receiving Production

MANAGEMENT RESPONSIBILITY

Measuring/Monitoring Devices

PRODUCT REALIZATION

Management Policies, Planning and Commitments Management Review

MEASUREMENT ANALYSIS AND IMPROVEMENT
Monitoring/Measurement of Products Monitoring/Measurement of Quality System (QMS) Monitoring Customer Satisfaction

CONTINUAL IMPROVEMENT

Shipping and Delivery

CUSTOMERS

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1.0 Process Approach 1.1 The quality management system is designed as a system of interrelated processes. All main activities in the company are defined as Quality System Processes (QSPs) and are grouped into the following six categories (refer to the diagram at the top of this section): Customer Requirements, Product Realization,

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4.0 - QUALITY MANAGEMENT SYSTEMS
Section Description

Measurement, Analysis and Improvement, Management Responsibility, Resource Management, and Continual Improvement, And are organized into a Plan-Do-Check-Act loop. 1.2 The sequence and interrelation between the six groups and individual QSPs are illustrated in a diagram at the beginning of this section (Quality System Processes Diagram). Every QSP is further defined in process sheets at the end of this section (Quality System Processes Sheets). 1.3 QSPs and their sub-processes are documented in this quality manual and in associated operational procedures and work instructions. The documentation defines these quality system processes and their sequence and interaction, and instructs on how to...

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