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In: Business and Management

Submitted By farha23
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2.1 General Activities of QUBEE

The principal activities of the QUBEE are to provide high speed internet speed to its customers. QUBEE do not follow the traditional, decentralized, geographically managed, branch based business or profit model. Instead it manages its business and operation vertically from the head office.

2.2 Mission of Qubee:

Qubee want everyone should be able to enjoy trouble-free access to the internet and the opportunities. They also want to ensure that in the internet world, speed is happiness so they try to offer fast and reliable download backed up by customer service that never sleeps.

2.3 Vision of Qubee:

Qubee wants to bring Better Internet to more places. The internet is one of the most liberating, exciting features of life in the 21st century. Whatever into music, news, views, video, information, chat, contact, research, for business, pleasure or education, they think their user should be able to enjoy uninterrupted access to it, wherever their customer are, whenever their customer want.

2.4 Goal of Qubee:

In Bangladesh, there was about 600000 internet user. From there 300000 people are user of Grameen phone internet, 100000 people use City Cell Zoom and 200000 people are using other broadband services. Qubee want to meet their peoples demand and give their various facilities, thus they can capture the market and be a market leader in internet service proving sector. Qubee customer support is an ongoing business activity that provides their valuable customer 24/7 technical support over phone. The primary goal of Qubee customer support is to provide immediate solution to their customers in any technical issues about their product and to meets customer expectations and make internet experience easier.

2.5 Strategy of QUBEE
In contrast to the island strategy followed by some...

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