1* |Your name |
|Akshat|
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2* |Your age? |
|above 30|
|If your answer is '26-30 ', you already finish all the questions. Please click 'Submit'||
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3* |Your gender |
|Female|
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4* |Your occupation |
|Retired |
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5* |Which mobile services do you use? |
|Airtel |
|If your answer is 'Others', you already finish all the questions. Please click 'Submit'||
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6* |Which type of services do you use? |
|Postpaid|
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7* |For how long have you been using these services? |
|More Than 1 Year|
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8* |What is your monthly expenditure in terms of your mobile useage? |
|More Than Rs. 1000|
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9* |How do you rate your services provider in terms of connectivity and area of network coverage? |
|Bad|
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10* |What do you feel about the call tariff linked with the connection you are currently using? |
|Expensive|
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11* |How appropriate are the STD and ISD rates related with your plan being used right now? |
|Very Economical |
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12* |How appropriate are the SMS rates related with the plan you are using currently? |
|Expensive|
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13* |Does your Service Provider have any hidden costs incorporated in the plan you are using? |
|Yes |
Answer the following questions based on your experience of using the services|
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14* |Service provider in terms of clarity of voice |
|Neither Good Nor Bad |
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15* |Service provider in terms of call dropping |
|Very Bad |
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16* |Pricing of Value Added Services |
|Very Bad |
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17* |Unwanted Calls and Advertisements about other services is.. |
|Very Bad |
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18* |Are you Satisfied with the number of drop boxes/Recharge coupons Denominations available for smooth operations of your mobile services |
|Very Good|
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19* |Evaluate your most recent customer services experience |
|Neither Bad Nor Good |
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20* |How would you rate your level of satisfaction with the