...| Assignment #4 – Bait and Switch | Angela | Law and Ethic in the Business Environment | | 1. Betty drove three hours in one-hundred degree heat. Explain if this fact has any bearing on whether or not the dealer must perform in accordance with the published advertisement. The fact that Betty drove three hours to get to this particular dealer has no bearing on whether the dealership has to honor the published advertisement. However the dealerships ad was misleading. The advertisement was a major factor in Betty’s decision to endure the three hour drive. Just because Betty endured the difficult road trip, it does not obligate Rally Motors auto dealership to provide or accept Betty offer for the advertised truck. The dealership’s advertisement listed a particular vehicle in its ad for sale at a particular price. The ad was designed to get customers to come to the dealership in hopes of getting this deal and then sell the customer a different model at a higher price. This is a typical bait and switch advertisement, an attempt to lure customers in with a lucrative deal only to switch and offer a more expensive product in its place. This is a practice that is some dealership will use. The advertisement is not a binding offer to purchase the product in the ad. They are usually an offer to get customer to come in and see other products as well. In the case of the truck that was advertise the dealer listed the vehicle identification number for the truck that...
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...2. How does Dirt Bikes provide value to customers The company provides value to it’s customers by designing and manufacturing custom motorcycles of high quality, and by servicing those motorcycles. Proof of the high quality of the motorcycles can be seen in the number of races that the brand wins each year. Other ways they provide value to the customer are with the policy of listening to customers feedback on how to improve the product, and with the newly formed Dirt Bikes USA owners group. Steps to improve: Database software Dirt Bikes sells primarily through its distributors. It maintains a small customer database with the following data: customer's name, address, telephone number, model purchased, date of purchase, and distributor. These data are collected by its distributors when they make a sale and forwarded to Dirt Bikes. Dirt Bikes would like to be able to market more aggressively to its customers. It would like to be able to send them e-mail notices of special racing events and of sales on parts. It would also like to learn more about their interests and tastes: their age, years of schooling, another sport they are interested in, and whether they attend dirt bike racing events. Additionally Dirt Bikes would like to know whether they own more than one motorcycle. (Some Dirt Bikes customers own two or three motorcycles from Dirt Bikes USA or other manufacturers). “Most people ride dirt bikes for fun. They enjoy being out doors and finding new...
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...the 20th century, automobile racing took off in both Europe and the United States with each having their own fledgling racing circuits. This trend continued up to present time with two of the world’s most popular racing series: WRC (World Rally Championship), which was launched in 1973 by the FIA (The International Automobile Federation.) and NASCAR (The National Association for Stock Car Auto Racing), which was founded by William France, Sr., in 1948. Although both WRC and NASCAR are extreme and captivating in their own respects there are great differences and a few similarities in the skill level of the drivers, the cars, and the fans. First, is the huge gap in the skill level between the WRC driver and the NASCAR driver. WRC drivers are some the most versatile and talented drivers in the world. WRC drivers have an endurance that cannot be matched. Each rally is a 3 day event covering typically 15 to 30 courses, or stages, which together can add up to thousands of miles. The NASCAR driver’s one day stint requires him to tackle the course, which is a combination of boring straightaways and left turns repeating over and over, until the required 500 laps have been met. This pattern continues on for a mind numbing 3 to 5 hours. A WRC rally driver’s...
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...Video Games First off, you would imagine how thrilled our team was to have to write a paper during the holidays, with a deadline just two days after the winter break, so we came up with a clever way to bypass all the research work needed and just start writing about things we already knew and also loved doing, in order to grasp a more subjective approach on the chosen topic. People often say that if you don’t truly believe in the things you are working on and don’t have fun whilst doing them, you won’t be successful in any of your endeavors. This means you have to work with passion, because the first person you are ultimately going to sell the idea of the finished product is yourself, and if you can’t fully embrace the concept, it’s going to be even harder to pitch it to someone else. That being said, we quickly searched for a topic that each member of our team could relate to, and also provide valuable insight upon his experience and personal preferences on the subject at hand. In the end we settled on the topic of video games, due to the wide variety available these days. Figure 1. Pacman machine Figure 1. Pacman machine The first ever commercially produced video games were arcade games back in the early ‘70s in the United States, and I think we all remember in movies those huge machines that took up quite a lot of space in pubs, where people could play games such as Pacman, Space Invaders or Donkey Kong. They were very successful and in fact, they...
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...BAC4674 TRI 3 YEAR 2015/2016 CASE ASSIGNMENT REQUIREMENTS THE PROTON | REQUIREMENTS | REPORT | Group | 15 minutes presentation + written report | “The 2009 National Automotive Policy, on the whole, is said to benefit Proton”. Discuss the statement. Do you think Proton could have survived if the policy was not implemented in the first place? | Group A: | 15 minutes presentation + written report | Analyze the financial statements of Proton for the years 2007 to 2011. What can you say about the company’s efficiency and profitability? Use relevant ratios to support your answer. If you are an investor, would you invest in Proton? | Group B: | 15 minutes presentation + written report | Analyze the financial statements of Proton for the years 2007 to 2011. What can you say about the company’s efficiency and profitability? Use relevant ratios to support your answer. If you are an investor, would you invest in Proton? | Group C: | | ROLE PLAY | | 25 to 30 minutes + materials for submission | The best way for Proton to move forward is to collaborate with a foreign strategic partner such as Renault and Volkswagen. Gather the opinion from these people – Proton top management, Perodua and representative from either Renault/Volkswagen. | Group D: | 25 to 30 minutes + materials for submission | Supposed the top management from Proton and Honda attended a local car manufacturers forum in town. After the session, all of them join the afternoon tea provided to all participants...
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...GM tries to remain upbeat in crisis By Michelle Fleury Business reporter, BBC News, Detroit auto show More than 100 General Motors (GM) employees, dealers and retirees cheered and waved signs that said "Here to Stay" as the car maker showed off its latest offerings at the start of the 2009 Detroit auto show. Even though it was carefully stage managed, the message was simple: GM plans to pull through its current troubles. Like its rival Chrysler, GM got a helping hand from the US taxpayer in the form of a loan. And its chief executive Rick Wagoner says the money is being used to "keep the business running during this difficult time". The loan is enough to keep GM going until Barack Obama is into the first few months of his presidency. Mr Wagoner would not comment on whether the struggling automaker would go back to Congress to ask for more money on top of the $13.4bn (£9bn) it has already been pledged. Instead he was cautious, saying only that "at this point the funding that we've got is going to be adequate". Collapsing demand It is struggling amid an economic meltdown that has curbed consumers appetites for new vehicles. That made 2008 the worst year for new car and truck sales since 1992. And Mr Wagoner is not upbeat for his firm's short-term prospects. "Eventually we'll get some recovery, but for now we have to plan for low industry volumes and for cutting out our costs and capacity to be able to manage against that," he says. To try to shift the...
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...INTRODUCTION General Motors Corporation, an American leading multinational auto manufacturing company was founded in 1908 in Flint, Michigan, and is commonly known as GM. They have the biggest number of employees in the world. They produce many brands of vehicles like Chevrolet, GMC, Buick, Cadillac, and Isuzu. Since GM has been a dominant force in the auto industry, we will list a SWOT analysis. A SWOT analysis is an acronym that stands for Strengths, Weaknesses, Opportunities, and Threats. Mangers often use this analysis to create a company’s strategic position. STHRENGHTS GM is one of the most respected companies in the world and is the market leader in the world auto industry. It has assembly, manufacturing, and distribution in 55 other countries. This is one of the strengths for GM. It has already established itself as a business and world leader in the auto industry. Another strength GM has is its innovation and strategic marketing. Since GM has a good market reputation, it has acquired about 30% of the world’s auto market. Through improvement, GM has placed many new brands in the market. This has been done by investing in new technology and therefore has provided growth in the market. GM has also maintained a strong management team with a strong management structure. This has ensured standardization of operations through all departments. They also have in effective corporate organization. They ensure the disclosure on the performance of the corporation...
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...Tesla Motors - Challenges in International Management. 1. Introductions Today, it is difficult to find anyone who is interested in cars, environmental protection, or IT technologies and who has never heard about Tesla Motors, the company which was found in 2003 by Elon Musk. He developed a person-to-person payment platform known as PayPal, which made him a billionaire. And after that he decided to focus on realization of his long-standing dreams: one is Space X – the company, the main purpose of which is the design of launch vehicles and the cargo delivery to the Space. This is the first commercial company to launch and dock a vehicle to the International Space Station. The second is Tesla Motors – the company, which pushes cars into the “New Age” - the age of the clean electric cars. Which wants put an end to uneconomical and low-tech cars of the past1.(http://ru.wikipedia.org/wiki/%D0%9C%D0%B0%D1%81%D0%BA,_%D0%AD%D0%BB%D0%BE%D0%BD) Internal combustion engine efficiency - though continuously improving over time - still causes criticism by the "clean energy" crowd. It is argued that in our time of innovation the slow increase in efficiency is not sufficient, and an alternative is needed. That is why the "green" energy adopters see Tesla Motors' Model S as a messiah of sorts. We should keep in mind that the ecological impact of internal combustion vehicles is often overlooked in pursuit of power, luxury factor, or comfort. IC engines produce carbon monoxide that has environmental...
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...The Saturn Corporation a subsidiary of General Motors entered the automotive market in 1990. This company was born through a unique partnership between General Motors and the United Auto Workers Union, that gave each entity an equal share in the decision making process. Saturn marketed itself as a “different kind of company”, placing quality, cost, and customer satisfaction a number one priority. The employees at Saturn are committed to being one of the world’s most successful car companies by adhering to a commitment to customer enthusiasm, teamwork, and trust and respect for all individuals. In Japan, Saturn’s slogan translated into English is “The company and car with the deepest respect for the people” Saturn vision was soon rewarded, as within two years of production J.D. Powers and Associates recognized them as the number one car in customer rating based on quality, reliability, and satisfaction. They remained number one in this category from 1993 through 1998. During this time many car companies developed and marketed “Sport Utility Vehicles” which soon cornered the market. Saturn had not developed such a vehicle and soon lost their share of the market. Saturn’s ability to meet these changes was paramount to their continued success. Saturn developed space-frame construction and dent resistant polymer body panels that reduced outside noises, which helped, distance themselves from the other automakers. They were the first U.S. auto manufacturer to build both...
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...Commonwealth of Australia Copyright Act 1968 Notice for paragraph 135ZXA (a) of the Copyright Act 1968 Warning This material has been reproduced and communicated to you by or on behalf of Central Queensland University under Part VB of the Copyright Act 1968 (the Act). The material in this communication may be subject to copyright under the Act. Any further reproduction or communication of this material by you may be the subject of copyright protection under the Act. Do not remove this notice. For more information please contact copyright@cqu.edu.au CASE 6 Tesla Motors and the U.S. Auto Industry (Case B) Michael Janovec Georgia Institute ofTechnology Frank T. Rothaermel Georgia Institute ofTechnology LON MUSK, CEO of Tesla Motors, sped past the security guard in his brand new Tesla Roadster without waving . Despite his reputation as a brash leader, Mr. Musk normally took the time t0 exchange pleasam tries in the morning . Today, however, Mr. Musk's mind was traveling a mile a minute. The company had just filed its first annual 10-K with the U.S. Securities and Exchange Commission (SEC), and Musk had an important meeting with Tesla's board of directors at the end of the week to discuss the company's future. As Mr. Musk walked into his office, a photo caught his eye. It was a picture of him ringing the opening bell at the NASDAQ on June 29, 2010, the day that Tesla went public. As he looked at the picture, he thought about how that day had changed...
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...| | IF EVER Regular checkups, servicing and maintenance with genuine spare parts at authorised service centres will dramatically reduce the probability of a breakdown. But in the rare instance that a breakdown does occur, isn’t it nice to know, that help is just a call away? Just call 1 800 209 7979.WHEREVER When you have a road network that spans 33,13,769 kms., the probability of a breakdown happening within hailing distance of a Tata Authorized Workshop is very low. It is precisely for this reason that Tata Motors have tied up with MyTVS, who will provide breakdown assistance including towing to the nearest Tata Authorized dealer workshop or Tata Authorized Service centre through their Authorised Service Provider (ASP).WHENEVER A breakdown does not come by appointment, nor does it respect working hours. We know how it feels, when you are stuck in the middle of a road, with no one to turn to. That is the reason Tata Motors has introduced 24x7 On Road Assistance Program. We are now on standby mode to offer you quality assistance – day and night.Response Time** Within City Limits | 60 minutes | On State or National Highways | 90 minutes | Ghat Roads and other places | 120 minutes +/- | (The response time will depend on the location,terrain, traffic density and the time of the day.) | The On Road Assistance program will be automatically available to all new Tata passenger vehicles purchased on or after February 1st 2009 for the duration of warranty period. The program...
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...The Auto Industry For most of the twentieth century, the American automobile manufacturing industry was the most productive in the world. Over the past 20 years, however, the American industry has lost its comparative advantage. The state of the economy and the recession the country is experiencing is making it difficult for any industry to turn a sound profit. The auto industry is feeling the squeeze. The “Big Three” auto makers in the United States and Canada consist of, General Motors (GM), Ford and Chrysler. These companies are competing during these hard economic times and faced with competition from foreign manufactures as well. This paper will analyze the changes implemented in the auto industry, and the problems addressed by the leadership. It will identify new changes the company will implement for their organization to remain competitive within the industry and assess the effectiveness of the changes already implemented and the potential benefit of the new changes. The Big Three reigned as the largest in the world and two of these corporations are still the backbone of the top five. Ford has held the position of second-ranked automaker for the past 56 years, but the state of the economy has affected it powerful edge and responsible for their decent to third in North American sales, and passed by Toyota in 2007. That year, Toyota produced more vehicles than GM, however GM still outsold Toyota that year, holding fast to a consecutive 77 calendar years of...
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...this industry comes from selling automobiles but the parts market is highly profitable as well. Profitability of companies in this industry depends on the manufacturing efficiency, the quality of the product, and the marketing with which the product is advertised. Demand for automobiles is driven by employment and interest rates. Porter's Five Forces model is helpful in determining the intensity of competition and the level of profitability in a given industry and the Five Forces of Competition Framework for the automobile industry is shown below in Figure 1. Toyota Motor Corporation (Toyota) is a multinational corporation headquartered in Japan. Toyota is the world's largest automaker and has the US largest sales. Toyota also owns and operates Lexus and Scion brands and has a majority shareholding stake in Daihatsu and Hino Motors, and minority shareholdings in Fuji Heavy Industries, Isuzu Motors, Yamaha Motors, and Mitsubishi Aircraft Corporation. Figure 1: Porter's Five Forces Model - Automobile Industry During the oil crisis of the 1970's American's began to turn to smaller cars with better fuel economy. The American car manufacturers did not make the...
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...Toyota and Ford Comparison L. Johnson MGT680-1203B-12 Abstract Toyota and Ford companies are two of the major players in the auto industry. Comparing the two companies helps to understand what contributes to the success of each. The SWOT analysis can be used to identify weaknesses and a plan of action to turn those into strengths. The current issues faced by each company affect how it operates globally. It is important for each company to understand how each issue affects its operations. Introduction Every firm creates a relationship between the political and economic forces within its community. Toyota and Ford understand the importance of developing a strategic plan that guides them on how to create effective relationships within the community. This helps with building brand name, which both companies have done successfully. Ford and Toyota’s current position on the main issues that they face and a SWOT will be done to show their current market position. Issues The following table will compare the current issues faced by Ford and Toyota. The current position/views of each company are briefly explained. The purpose of this table is to understand how Ford and Toyota view their responsibility to the community. Understanding the companies’ positions help to develop strategic plan suggestions. |Issues |Ford |Toyota | |Legal, Social and Economic...
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...on the numerous benefits that exceed the risks associated with the operation. These benefits include the mass production that will upsurge the country’s export and employment, and help produce supporting industries. In 2012, Toyota manufactured 9.75 million vehicles1. In addition, Toyota’s large sales will generate high tax revenue. In 2012, Toyota’s net revenue was $226,106 million2. Moreover, Toyota provides training to individuals that will improve the country’s level of knowledge. Furthermore, Toyota’s competitiveness will influence its rivals to operate in the same country. In addition, Toyota also operates in non-automotive business. Lastly, Toyota can improve its products and services in the country. Company Description: Toyota Motor Corporation, established by Kiichiro Toyota in 1937, is a Japan-based automaker company headquartered in Toyota, Aichi, Japan3. The company offers various types of vehicles such as sedans, minivans, 2BOX cars, sport-utility vehicles, and trucks, as well as car related parts and accessories. Moreover, Toyota extends its corporation to non-automotive business, including housing, financial services, communications, marine and biotechnology4. As of March 31, 2012, Toyota has a total of 325,905 employees. In 2011, Toyota’s net revenue was $228,427 million, while in 2012 its net revenue was $226,106 million. In addition, its net income decreased from $199, 824 million to $199,399 million. Furthermore, Toyota operates its business with 50 overseas...
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