...residents and provides a wide range of services across the largest land area (~40%) of any health authority in Scotland. NHS Highland is managed by a Board of Executive and Non-Executive Directors and is accountable to the Scottish Government through the Cabinet Secretary for Health and Wellbeing. The main services provided by NHS Highland are: Healthcare, in the form of General Practitioner Surgeries, Hospital services, Adult Social Care and Dentistry. The main customers (patients/service users) are the general public within the Highland Region and also to provide services to visitors to the region too. Additionally, NHS highland have internal customers to whom we provide services. NHS Highland’s purpose and goals are to place quality first to deliver better health, better care and better value. They have “The Blue Triangle” (see fig 1.) which captures the key elements of the Highland Quality Approach (HQA). “The Highland Quality Approach captures the spirit of how NHS Highland is working to improve care and outcomes for people in Highland Region. It describes ways of working, values and behaviour. It recognises how important it is to improve the health of the population and get the experience of care correct for individuals, every time. This will be delivered by focussing on providing person-centred care while simultaneously eliminating waste, reducing harm and managing variation. This approach places an explicit emphasis on how NHS Highland will make best use...
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...reach and range of services in Bangladesh. Over a period, CBC has strengthened the retail banking side as well, for which Commercial Bank has made its name in Sri Lanka. The formal taking over of CAI's Bangladeshi operation took place on November 6, 2003. The official opening ceremony was held on 10th December 2003 attended by Governor Central Bank of Sri Lanka, Governor of Bangladesh Bank and many other distinguished guests, including diplomats, corporate customers, representatives of foreign multi-nationals and other well-wishers. Over the period of last 9 years of operation in Bangladesh, CBC has expanded its branch network to 7 branches, 2 booths, 2 specialised OBU sections in Dhaka (Dhanmondi) and Chittagong (CEPZ) and 6 SME centers in Bangsal Road (Dhaka), Progati Sharani (Dhaka), Shantinagar (Dhaka), Tongi (Dhaka), Jubilee Road (Chittagong) and CDA Avenue (Chittagong). Unique products and services, superior service quality and efficient and customized solutions to the requirements of corporate and personal banking customers are hallmarks of the successful stride of CBC in Bangladesh. With an unblemished history of nearly a century in the Sri Lanka's Banking arena, Commercial Bank has been rated as the Best Bank in Sri Lanka for the 14th successive year by Global Finance magazine - New York, as Bank of the Year Sri Lanka by The Banker magazine - UK for seven years, affirmed AA (LKA) rating of the bank by Fitch Ratings Lanka Ltd and Bangladesh Operations has been rated as...
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...1.EXECUTIVE SUMMARY Executive summary: While studying the HR procedures it was conspicuous that the recruitment and selection procedures are of greater importance for any organization. As GlaxosmithKline Pharmaceuticals Ltd. is an esteemed organization in Nashik the response to recruitment advertisement was huge. During my training period I was a part of recruitment and selection procedure. My primary task was to screen the resumes of the applicants and thus to select the candidates for the interview sessions. The selection procedures included written tests and interviews. After every stage the selected candidates are moved to the next level while the rejected candidates are again called for the feedback. The objective with which the study was conducted are as follows, To understand: 1. The functioning of Recruitment and Selection. 2. To have exposure to recruitment process 3. Whether the recruitment process and selection process are satisfactory or not. The major findings about the recruitment and selection procedures are as follows, * The overall satisfaction level is high. * Job profile communication, evaluation of experience is the factors where Glaxosmithkline is scoring well. * The recruitment is mainly done through print media. * The selection procedures are having three phases. * The executives want the procedure to be future oriented. Following were the suggestions given for the improvement in the procedures. ...
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... 1220215030 Work done by members Name | work | Pages | Mohammad Maruf Ahmed | Executive summery to selection process | 3-16 | Md.Khairul Amin Bhuiyan | Orientation, Training and Development | 17-20 | Anirban Muhury | Appraisal and compensation method | 21-25 | H.M. Tanjim | Grievance and recommendation | 25-30 | Table of content Content | Page | Introduction | 4 | Unilever Bangladesh | 5 | Management structure of Unilever | 7 | Recruitment | 10 | Selection | 14 | Training and Development | 18 | Appraisals and Compensation | 21 | Grievance | 24 | Recommendation | 28 | Conclusion | 30 | Reference | 31 | Executive Summary This report provides an analysis of Human Resource Management issues of the world’s leading fast moving consumer goods company Unilever Bangladesh Limited. In this competitive business era, there are so many strategy related to Human Resource (HR). We tried our best to prove that the UBL utilizes those strategies in order to exploit its human resource. We tried to demonstrate the process and procedure UBL uses for their HRM issues. From Recruitment to Grievance system, UBL utilizes its own and latest method so that it can take the best person for their workforce. UBL starts its HRM issues with the recruitment and selection process where efficient, skilled, educated, career oriented persons are select from...
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...INDEX Serial No. | Chapters | | Page no: | 1 | Executive Summary | 04 | 2 | Problem Statement | 05-12 | 3 | Alternatives | 13-17 | 4 | Conclusion | 18 | Executive Summary This is an individual work based on the case study “Repercussions in Recruiting Incompetent People”. In briefly there is a company called as Global Consumer products and the company wanted to hire a Brand Manager for their newly developed Baby Soap. This was an urgent need for them, so the company had advertised on a week day English Newspaper. But, some of the salient features were missed out in their advertisement. Only a few candidates were attracted by their advertisement. Finally they hired a brand manager (Mr. Anton) with including only two interview and the hired person had to involve the business activities at the very first day. Mr. Anton didn’t have any idea about the gravity of his work. Thereby the market for the Baby Soap was significantly dropped. So branding team also was fed up and demotivated because of the target wasn’t achieved. Finally management of Global Consumer Products decided to extend the probation period for Mr. Anton. By based on above described situation I am required to; * Analyze and Identify issues involved in the case. * Make recommendations as alternative solutions to this case from modern employee resourcing practices of view. ...
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...VIZAG STEEL The Visakhapatnam Steel Plant was designed way back in late 1960s but by the time its chief Consultants - MN Dastur & Company's - report and revised reports were accepted in 1984 to start construction, it had become the most expensive steel plant ever to be constructed, deisigned to produce about 3 million tonnes (Mt) of processed steel per year. Its efficiency model was designed after the Pohang Steel Plant in Korea. The Visakhapatnam Steel Plant is the first ever shore- based steel plant in India, and outside the traditional coal belts of Dhanbad–Jamshedpur areas.Vizag Steel, also known as Visakhapatnam Steel Plant steel company based in the outskirts of Visakhapatnam, India. Its main plant is located 26 kilometers from Visakhapatnam, Andhra Pradesh, it is among India's premier steel mills. It has also been conferred the Mini Ratna status. Its vision - Infrastructuring India. Vizag Steel bagged the first prize in Energy Conservation constituted by Ministry Of Power, Government Of India, consecutively for the last two years primarily due to its focus on energy conservation, cost reduction and waste utilization. Vizag Steel Plant today is among the lowest cost steel producers in the world. The Visakhapatnam Steel Plant has been awarded the Safety Innovation Award - 2006 by the Institution Of Engineers for its "outstanding contributions in the field and adoption of the best and the most innovative safety practices". The plant was awarded the Prime Minister's...
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...Kroc, of Oak Park, Illinois, who later bought out the business interests of the McDonald brothers in the concept and went on to found McDonald's Corporation. http://en.wikipedia.org/wiki/History_of_McDonald%27s McDonald’s is a company which has a colorful history and developed the culture associated with the Fast Food Chain today. In 1937, the McDonald’s brother Richard and Maurice opened the first McDonald’s restaurants in America; it was a freestanding business that offered until then an unthought-of concept. The main items they then sold were beef or pork burgers, fries and drinks. Their restaurant were set up differently to the restaurants of those times, with open kitchens the customers could see right through, and counters with many operational cash registers. Under a high degree of customer satisfactory contributed for business expansion, McDonald today has over than 30,000 restaurants over than 100 countries in the world and it has maintained the top position in the Fast Food Industry for the past 50 years. http://sth-about-human-resources-management.blogspot.com/2010/01/i-tried-to-give-you-theoretical-basis.html What are the functions of HRM? HRM functions can be dived into primary (directly involved with obtaining, maintaining and developing employees) and secondary (either provide support for general management activities or are involved in determining or changing the structure of the organization). PRIMARY HRM FUNCTIONS: 1) Human resource planning activities...
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...font type is Arial, font size is 12. Let us assume you have just been appointed as a manager of an overseas recruitment office for skilled workers in Southeast Asian countries and that you has two (2) major deliverables: 1. A proposed manual on the recruitment system and procedures for approval of your foreign investor (financier). Please prepare a 5-page concept paper with an indicative outline of your proposal. Take into account, as inputs to your proposal, the characteristics of a well-designed system and work flow process chart cited in the reading materials distributed in class. 2. A proposed office accommodation and layout for with 25 personnel of which you are the manager. Prepare a 5-page concept paper with the proposed office layout. Attach as annex the table of organization (personnel structure) of your office. Assume that budget is not a problem, but remember that your foreign investor will subject your proposal to his review and approval. Please take into consideration the checklist for accommodation requirements and principles of layout enumerated in the reading materials distributed in class. Thank you and good luck! 1. Recruitment and Selection Procedure Description of our System The recruitment process of our firm is done manually. We are very hands on in selecting the qualified person to be hired in our firm. This procedure may be time consuming but through this process our firm can be able to select the right applicant that is suitable...
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...MARUTI IN INDIA Submitted to Prof. J L GUPTA By Team: Kumar Gaurav Gholam Rabbani Ghause Vinod Jain 15PGDM04A008 15PGDM05A011 15PGDM07A016 NTPC SCHOOL OF BUSINESS (NSB) (A unit of NTPC Education and Research Society) Plot No. 5-14, Sector 16-A, NOIDA- 201301 (U.P.), INDIA E-mail: nsb@ntpc.co.in; Website: www.nsb.ac.in S.No. Topics Page No. 1. EXECUTIVE SUMMARY 3 2. NTPC HR POLICIES 5 3. NTPC IN NUTSHELL 6 4. HR DEPARTMENT AT NTPC 8 5. HUMAN RESOURCE CENTER (HRC) 9 6. RECRUITMENT 12 7. COMPENSATION POLICY 13 8. EMPLOYEE APPRAISAL 18 9. TRAINING AND DEVELOPMENT 19 10. EMPLOYEE DEVELOPMENT 21 11. ANALYSIS OF NTPC HR POLICY 27 12. MARUTI HR POLICIES 30 13 HUMAN RESOURCE IN MARUTI SUZUKI 31 14 RECRUITMENT FOR FRESHERS 32 15 SOURCES OF RECRUITMENT 33 16 SELECTION 34 17 COMPENSATION 37 18 TRAINING AND DEVLOPMENT 40 19 PERFORMANCE APPRAISAL 42 20. BIBLIOGRAPHY 46 Human Resource Management Page| 2 Executive Summary NTPC strongly believes in achieving organizational excellence through Human Resource. In order to meet Organizational Goals, NTPC leverages the potential of its 24,546 employees by following “People first approach” and states “ People over PLF”. HR functions have formulated an integrated HR strategy which in turn rests on four building blocks of HR viz. Competence ...
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...Internship Report “Recruitment and Selection Process “ Of Robi Axiata Ltd. Submitted to, Afsana Akhtar Assistant Professor BRAC Business School BRAC University Submitted by, Upama Khayer , I.D.-07304103 BRAC Business School BRAC University. Submitted on, 05 December, 2010 Letter of Transmittal December 05, 2010 Ms. Afsana Akhtar Assistant Professor BRAC Business School BRAC University Subject: Letter of Transmittal Dear Madam, With great pleasure I submit my Recruitment and Selection process report on “Robi Axiata Ltd.” that you have assigned to me as an important requirement of BUS-400 course. I have found the study to be quite interesting, beneficial & insightful. I have tried my level best to prepare an effective & creditable report. The report contains a detailed study on Recruitment and Selection process & a look at how it is done in the practical world. Here we have gathered information through different sources such as websites and actual interviews from my Supervisor of “Robi Axiata Ltd”. I also want to thank you for your support and patience for me and I appreciate the opportunity provided by you through assigning me to work in this thoughtful project. Yours sincerely, ________________ Upama Khayer (ID #07304103) Acknowledgement First of all, I would like to thank my Advisor Ms. Afsana Akhtar for her untiring guidance, help, effort, and suggestion. Really I am thankful to her. Without her direct guide this report couldn’t be possible. A very dynamic personality...
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...Project Report for: Prepared by: Ms. Uzma Mehmood – 17749 (5th May 2013) TABLE OF CONTENTS |S.No |Description |Pg # | |1 |Acknowledgement |2 | |2 |Executive Summary |4 | |3 |Company Introduction |5 | |4 |Industry Performance |10 | |5 |Financial Strengths |11 | |6 |Human Resource Department |12 | | |Focus – Management Development |12 | | |HR Strategic Focus |13 | | |Organizational Structure |13...
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...Summary of the Case Study The Container Store, an American store, holds their position for several years at the top of Fortune magazine’s ‘100 Best Companies to Work for’. The company was established in 1978 by Tindell and Garrett Bonne. The structure of the company stores were split into different sections like kitchen, laundry, office with their individual showcase. The company had a fundamental HR philosophy behind their ongoing success. Their philosophy was reflected in their activities and practice used which helped to develop an excellent organizational culture. The company provided huge effort and time to recruit and select employees by HR staffs. The firm spent enough time training its employee. They paid higher salary than other retail stores. The company was committed to provide excellent career opportunity for employees. The managers of the company used to keep constant communication with their employees, play as more team leader than supervisor. Sales at the firm have increased 20–25% each year. On HR measure, the employee turnover rate has averaged 15–25% yearly, compared to the 100% rate common in retail jobs. Obviously, the Container Store has the “right package” that enables its employees to be significant contributors to its success. General overview of the Company The Container Store: the original storage and Organization Store The Container Store established by Kip Tindell (Tindell), Garrett Boone (Boone), and John Mullen in...
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...INTERNSHIP REPORT On Recruitment and Selection Process On First Security Islamic Bank LTD (FSIB) Prepared by: Md. ID : Program : BBA Major : HRM Prepared for Business Studies A Report Submitted to the Department of Business Administration,UITS,in partial fulfillment of the Requirements for the Degree of Bachelor of Business Administration (BBA). Date of Submission: 23.11.2015 Acknowledgements This report is based on my internship work with the first Security Islamic Bank Senanibash Cantonment Branch, Dhaka. for the period of 3 months with effect from 09 June 2015 to 28nd September 2015. Regarding the outcome of this internship, I would like to express my special gratitude, profound thankfulness, deep appreciation and indebtedness to my respectable teacher as well as supervisor Mr.Md.Hossen Miazee, Head of Internship and Placement, Department of Business Studies, UITS,for his constant supervision, moral support, valuable instructions and helpful advice during the whole period of my research work. I am grateful to my organizational supervisor Md.jahangir Alom Senior Principal officer, First Security Islamic Bank Senanibash Cantonment...
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...Town Dubai London Madrid Milan Munich Paris Montreal Toronto Delhi Mexico City Sao Paulo Sydney Hong Kong Seoul Singapore Taipei Tokyo Preface XXII Acknowledgments xxv Strategic Human Resource Management: An Overview 3 Chapter Objectives 2 HRM in Action: Not HR Branding, Employer Branding 3 Human Resource Management 4 Human Resource Management Functions 5 Staffing 5 • Trends if Innovations: Measuring Quality of Hire in Today's Environment 6 Human Resource Development 6 Compensation 7 / Safety and Health 7 Employee and Labor Relations 7 Human Resource Research 8 Interrelationships of HRM Functions 8 Dynamic Human Resource Management Environment 8 Legal Considerations 8 Labor Market 9 Society 9 Unions 10 Shareholders 10 Competition 10 Customers 10 Technology 10 Economy 11 Unanticipated Events 11 How Human Resource Management Is Practiced in the Real World 11 HR's Changing Strategic Role: Who Performs the Human Resource Management Tasks? 11 Human Resource Manager 12 HR Outsourcing 12 HR Shared Service Centers 13 Professional Employer Organizations (Employee Leasing) 13 Line Managers 14 HR as a Strategic Partner 14 A Strategic HR Example 16 A Strategic HR Audit 16 Human Capital Metrics 17 Human Resource Designations 18 Evolution of Human Resource Management: Moving into Strategic HR 18 Evolving HR Organizations 19 Scope of This Book 20 • A Global Perspective: Cultural Differences in Global HR 22 SUMMARY 23 KEY TERMS 24 QUESTIONS FOR REVIEW 24 HRM INCIDENT 1: HR AFTER A DISASTER...
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...your requirements and will also serve the purpose of my report. I shall remain deeply grateful if you kindly go through the report and evaluate my performance. Sincerely Yours, Muhammad Maruf Rayhan. ACKNOWLEDGEMENT At first particularly I am thankful to the almighty Allah for best owing me and to give me the effort to complete this task. Strategic Human resource Management is really an interesting course and attending an assignment like this leaves one with a store of knowledge. For that we thank our course teacher Sanjana Hossain, for teaching us easier way and guiding us till the completion of this assignment, with patience and care. At last I also would like to thank my batch mates & teachers who helped us to complete this assignment. Very special thanks to my classmates for lend their hand for my favor. EXECUTIVE SUMMARY The City Bank Limited is a full service scheduled commercial bank. It has both local and International...
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