Premium Essay

Recruitment & Selection Process of Mutual Trust Bank Limited

In: Business and Management

Submitted By Shaifullah2016
Words 10016
Pages 41
CHAPTER -01
INTRODUCTION

1.1 Background of the Study
In a developing country like Bangladesh, the banking system as a whole has a vital role to play in the progress of economic development. The number of local commercial banks and foreign banks is increasing day by day. This rapid expansion of the financial market has created immense competition among the existing local and foreign banks. The core business of a bank is providing various services (collecting deposits, lending money, foreign exchange services etc.) directly to the customers. All the banks are now very much concern for providing better services to survive in the competitive environment. In this report I will explore how effectively MTBL is providing the Recruitment & Selection Process. In this report, I will identify Employer’s expectations about Mutual Trust Banks’ services and the services they actually receive from the bank. I will also find out whether there is any service gap and will recommend for minimizing the gap to enhance its service quality. I believe this report will be helpful for me to gain practical knowledge “Recruitment & Selection Process”operations as it has a great contribution in the growth of our economy.

1.2 Rational of the Study
I am proposing this topic because; the information on employee Recruitment & Selection process of MTBL is accessible for me from the Branch and corporate offices. And as a HR internship student I need to work on such a topic which is directly related with my subject of study, so I have chosen Recruitment & Selection Process, to meet the internship requirement and to enrich my HR knowledge. As I want to be HR professional in future so, I think the learning from this topic will provide me some real life ideas and knowledge on designing a Recruitment & selection program in future for the employees working in banking sectors.…...

Similar Documents

Premium Essay

Recruitment

...ORGANIZATION PROFILE COMPANY HISTORY INTRODUCTION OF THE COMPANY The Housing Development Finance Corporation Limited (HDFC) was amongst the first to receive an 'in principle' approval from the Reserve Bank of India (RBI) to set up a bank in the private sector, as part of the RBI's liberalization of the Indian Banking Industry in 1994. The bank was incorporated in August 1994 in the name of 'HDFC Bank Limited', with its registered office in Mumbai, India. HDFC Bank commenced operations as a Scheduled Commercial Bank in January 1995. • PROMOTER HDFC is India's premier housing finance company and enjoys an impeccable track record in India as well as in international markets. Since its inception in 1977, the Corporation has maintained a consistent and healthy growth in its operations to remain the market leader in mortgages. Its outstanding loan portfolio covers well over a million dwelling units. HDFC has developed significant expertise in retail mortgage loans to different market segments and also has a large corporate client base for its housing related credit facilities. With its experience in the financial markets, a strong market reputation, large shareholder base and unique consumer franchise, HDFC was ideally positioned to promote a bank in the Indian environment. • BUSINESS FOCUS HDFC Bank's mission is to be a World-Class Indian Bank. The objective is to build sound customer franchises across distinct businesses so as to be the preferred provider of banking......

Words: 6845 - Pages: 28

Premium Essay

Contribuate of It Sector in National Income

...IBPS clerk interview best successful tips: all questions answered. Tweet Submitted by BeingHuman March 13, 2012 - 40 weeks 8 hours ago IBPS has been one of the most successful organizations in the recent months in giving the Indian job seekers a ray of hope to enter the banks. The public sector banks will be calling up nearly 1 lakh candidates for interview from the list of IBPS clerk passed candidates. The query for IBPS clerk interview pattern and techniques to crack them has been the major concern among the candidates in the recent reports. So, the most effective and best IBPS clerk interview success tips have been bunched up together in this article and presented before the candidates to get most out of the public sector and private sector bank clerical interviews in the coming months. This report has been made up by some of the successful candidates in PO and clerical interviews from the major banks. Lets get into the questions and their definite answers. Query on how should I present myself in front of the judging panel? Ans: You should be correct on time and keep an eye on your documents that they are properly stacked according to preference or not. It shows a disciplined character of the candidate towards the panel. Dress up in formals and keep hairs and nails neat and clean. When you are to enter the room, ask for permission in a calm yet confident tone. And ask if you can seat when you go in front of them, sit when they ask you to sit. Calmly be firm and......

Words: 22608 - Pages: 91

Premium Essay

Report on Hrm Practices at Dhaka Bank Limited

... Report on HRM Practices at Dhaka Bank Limited 1.1 Introduction: Human Resource Management (HRM) is the function within an organization that focuses on recruitment of, management of, and providing direction for the people who work in the organization. Human Resource Management can also be performed by line managers. Employees are the core resources of any organization, without them, one cannot run their organization and human resource is conducted with the growth of development of people toward higher level of competency, creativity and fulfillment. It keep employees become better more responsible person and then it tries to create a climate in which they contribute to the limits of their improved abilities. It assumes that expanded capabilities and opportunities for people with lead directly to improvement in operating effectiveness. Essentially, the human resource approach means that people better result. Dhaka Bank Limited always determine what jobs need to be done, and how many and types of workers will be required. So, establishing the structure of the bank assists in determining the skills, knowledge and abilities of job holders. To ensure appropriate personnel are available to meet the requirements set during the strategic planning process. This effort is to determine what HRM requirements exists for current and future supplies and demands for workers. Because this bank believes that the quality work comes from quality workers who are well motivated and ready to take......

Words: 10502 - Pages: 43

Premium Essay

Business

...AN ANALYSIS OF THE RECRUITMENT METHODOLOGY OF SALES OFFICERS IN A PRIVATE BANK (A CASE STUDY OF A PVT LTD YESBANK) BY KINSHUK DE CONTENTS Chapter 1. INTRODUCTION 1.1 AIM 1.2 BACKGROUND 1.3 INDIA’S BANKING SCENE 1.6 EMERGENCE OF PRIVATE SECTOR BANKS 1.7 NATURE OF PROBLEM 1.8 JUSTIFICATION 1.9 ATTRITION 2. RESEARCH METHODOLOGY 2.1 AIM 2.2 OBJECTIVE OF STUDY 2.2 RESEARCH TECHNIQUES 2.5 RECRUITMENT METHODOLOGIES 2.6 INTERNAL RECRUITMENT 2.7 EXTERNAL RECRUITMENT 3. CASE STUDY AT YESBANK 3.1 INTRODUCTION AND GROWTH IN BANKING SECTOR 3.2 YES BANK: AN OVERVIEW 3.3 YES BANK GROWTH 3.5 STRUCTURE OF YES BANK 3.6 HUMAN RESOURCES DEPARTMENT AT YES BANK 3.7 NATURE OF RECRUITMENT PROBLEM FACED AT YES BANK 3.8 RECRUITMENT PROCESS IN YES BANK 3.12 JOB DESCRIPTION 3.13 ANALYSIS OF METHODOLOGIES FOR RECRUITMENT OF SALES OFFICERS 3.14 JOB CONSULTANTS 3.19 ONLINE APPLICATIONS 3.22 REFERRALS 3.25 CAMPUS PLACEMENTS 3.27 DIRECT ADVERTISEMENT 3.28 INTERNAL RECRUITMENT 3.29 CURRENT SCENARIO AND TREND AT DELHI/ NCR REGION 3.30 ANALYSIS FROM INTERVIEWS 3.31 SURVEY OF EMPLOYEES 3.32 EFFECTIVENESS ...

Words: 7769 - Pages: 32

Premium Essay

Hrm Practices in Dhaka Bank Limited

...TABLE OF CONTENTS Executive Summary Prefatory Origin of Bank Definition of Bank History of Banking in Bangladesh History of Private Banks in Bangladesh Current Structure of Banks in Bangladesh Introduction Origin of the Report Objectives Scope Rationale of the study Methodology Limitations Literature Review Organization Overview DBL Background Nature of Business Shariah Council of the bank Vision Mission Core Values Objective of EXIM Bank as a shariah basedIslamic Bank Strategic objectives of DBL Customer charter _____________________________________26 _____________________________________26 _____________________________________27 _____________________________________05 _____________________________________07 _____________________________________08 _____________________________________08 _____________________________________09 _____________________________________11 _____________________________________13 _____________________________________17 _____________________________________18 _____________________________________19 _____________________________________19 _____________________________________20 _____________________________________20 _____________________________________21 _____________________________________21 _____________________________________23 _____________________________________24 _____________________________________25 _____________________________________25 _____________________________________25 _____________________________________25......

Words: 25550 - Pages: 103

Premium Essay

Parknshop Company Introduction and Planning

...handling, cutting, packing meat for customers. Besides, the workers is going to answer the question of customers. The applicant is required F.5 education. Having personal characteristics are like proactive, energetic and high awareness on personal and food hygine. For requirements, it is essential that candidates have minimum one year work experience as a butcher. Moreover, the candidates with less experience will be considered as Butcher Trainee. (“PARKNSHOP Careers”, 2016) Job rotation is the practice of periodically shifting workers through a set of jobs in a planned sequence. Job enlargement is the allocation of a wider variety of similar tasks to a job in order to make it more challenging. Job enrichment is the process of upgrading the job task mix in order to increase significantly the potential for growth, achievement, responsibility, and recognition. Job Enrichment The concept of job enrichment was pioneered by Frederick Herzberg, who highlighted the importance of the content of jobs as a significant force in innovation. Job enrichment increases job depth, the degree to which individuals can play and control the work involved intheir jobs. To guide job enrichment efforts, Richard Hackman and Greg Oldham have developed the job characteristics model. The model involves three main elements: core job characteristics, critical psychological states, and outcomes. According to the model, motivating through the design of jobs involves......

Words: 3151 - Pages: 13

Free Essay

Tomama

...History of HSBC HSBC Bank plc and its subsidiaries form a UK-based group providing a comprehensive range of banking and related financial services. HSBC Bank plc (formerly Midland Bank plc) was formed in England in 1836 and subsequently registered as a limited company in 1880. In 1923, the company adopted the name of Midland Bank Limited which it held until 1982 when the name was changed to Midland Bank plc. During the year ended 31 December 1992, Midland Bank plc became a wholly owned subsidiary undertaking of HSBC Holdings PLC (“HSBC Holdings”), whose Headquartered is in London. HSBC Bank plc adopted its current name, changing from Midland Bank plc, in the year ended 31 December 1999. The HSBC Group is one of the largest banking and financial services organisations in the world, with over 9,500 offices in 79 countries and territories in Europe, Hong Kong, the rest of Asia-Pacific, including the Middle East and Africa, North America and South America. Its total assets at 31 December 2009 were £579 billion. The Bank is the HSBC Group’s principal operating subsidiary undertaking in Europe. As at 31 December 2003, the Bank’s principal subsidiary undertakings and their main geographical areas of activity were: * CCF S.A. (formerly Credit Commercial de France S.A.) France * HSBC Asset Finance (UK) Limited United Kingdom * HSBC Bank A.S. Turkey * HSBC Bank International Limited Jersey * HSBC Bank Malta Plc Malta * HSBC Guyerzeller Bank AG Switzerland ......

Words: 2187 - Pages: 9

Premium Essay

Branding Strategy

...few seconds is a tremendous asset and provide a firm with a strong competitive advantage. Mutual Trust Bank Ltd. is the leading multinational bank in this country. To maintain its leading position in the Bangladesh, Mutual Trust Bank Ltd. is always keen to develop long-term beneficial relationship with trustworthy clients. The ability of Mutual Trust Bank Ltd. to establish itself as a successful bank and the creation of a strong brand image is because of the high quality service it provides to its customers. ‘Brand is the "name, term, design, symbol, or any other feature that identifies one seller's product distinct from those of other sellers" A modern example of a brand is Coca Cola which belongs to the Coca-Cola Company’. ‘Brand image is the current view of the customers about a brand. It can be defined as a unique bundle of associations within the minds of target customers. It signifies what the brand presently stands for. It is a set of beliefs held about a specific brand’. 1.1 Background of the Report The theoretical concepts and academic knowledge within the boundary of class-room can’t address the real life experience about corporate culture and working atmosphere. So, the necessity of internship program is inevitable for a BBA student. The purpose of this internship program is to get an exposure to the real life situation. As a student of major in Marketing, a private bank has been chosen to conduct internship. This program has given the opportunity to......

Words: 9034 - Pages: 37

Premium Essay

Credit Appraisal

...A Project Report On A project study on “BANKING AT HDFC BANK LTD.” Submitted by: XXXXXX XXXXXXX XXXXX University, Mumbai MBA in Banking (Finance) DECLARATION I undersigned XXXXX XXXXX student of MBA 3rd semester declare that I have done the project on “ BASIC BANKING AT HDFC BANK LTD.” has been personally done by me under the guidance of Prof. XXXXX XXXXXXX rajkot in partial fulfillment of MBA Program- during academic year-2008-10. All the data represented in this project is true & correct to the best of my knowledge & belief. I also declare that this project report is my own preparation and not copied from anywhere else. Date 10-7-201X Signature XXXXX XXXXXX Acknowledgement I take this opportunity to express my deep sense of gratitude, thanks and regards towards all of those who have directly or indirectly helped me in the successful completion of this project. I present my sincere thanks to Mr. XXXX XXXX (Branch Manager, bhavngar ) who allowed me to take training at HDFC BANK. I would also like to thank HDFC bank Staff for their wonderful€ support & inspirable guiding. I also thank Prof. XXXX sir XXXX, Rajkot & prof XXXX sir knvibm who has sincerely supported me with the valuable insights into the completion of this project. I am grateful to all faculty members of XXXX rajkot and my friends who have helped me in the successful completion of this project. Last but not the least I am......

Words: 12219 - Pages: 49

Premium Essay

Indusind Bank

...RAJASTHAN TECHNICAL UNIVERSITY, KOTA A Project Study Report On Training Undertaken at Indusind Bank logo Titled “BASIC BANKING AT INDUSIND BANK LTD.” Submitted in partial fulfillment for the Award of degree of Master of Business Administration [pic] Submitted To: Submitted By: Ms. Dimple Arya Chandra Sekhar Charan HR Manager MBA IIIrd Sem. 2009-2011 G D MEMORIAL COLLEGE OF MANAGEMENT AND TECHNOLOGY JODHPUR Acknowledgement I take this opportunity to express my deep sense of gratitude, thanks and regards towards all of those who have directly or indirectly helped me in the successful completion of this project. I present my sincere thanks to Mr. Dhruv Jangid (Branch Manager ) who allowed me to take training at INDUSIND BANK. I would also like to thank INDUSIND bank Staff for their wonderful support & inspirable guiding. I am grateful to all faculty members of G.D Memorial College and my friends who have helped me in the successful completion of this project. Last but not the least I am indebted to my PARENTS who provided me their time, support and inspiration needed to prepare this report. Date: Place: Jodhpur Signature Chandra Sekhar Charan Preface This report is prepared as the partial fulfillment for Two-Year degree Program of MBA curriculum of Rajasthan Technical University, Kota....

Words: 11263 - Pages: 46

Premium Essay

Talent Management

... |13-15 | |3.1 |Overview of ICICI |14 | |3.2 |ICICI Direct |15 | |4 | Introduction |16-37 | |4.1 |Identifying the Need for a Resource |18 | |4.2 |Identifying The Skill Set |22 | |4.3 |Recruitment & Selection |27 | |4.4 |Learning & Development |34 | |4.5 |Performance Evaluation |35 | |5 |Analysis of Research |36-64 | |5.1 |Statistical Tools & their Interpretation |57 | |5.2a |Cross Tabs & Chi-square |61 ......

Words: 9359 - Pages: 38

Premium Essay

Mutual Fund Analysis

...Department 25 4.10 Secretary’s Division 25 4.11 Branch and Subsidiary Control Division 26 4.12 Activities of Subsidiary Company’s 26 Chapter 5 Introduction of ICB Mutual Funds 29-36 5.1 Introduction 29 5.2 What Is Mutual Fund 29 5.3 Types of Mutual Funds 30 5.4 Classification of Mutual Fund 31 5.5 Mutual Fund Returns 31 5.6 Advantages of Mutual Fund 32 5.7 Launching Of ICB Mutual Funds 33 5.8 Regulatory Set-Up of ICB Mutual Fund 33 5.9 Mutual Fund Management 34 5.10 How to Buy or Sale Mutual Funds 34 5.11 Registration of Mutual Fund 34 5.12 Causes Behind Investing In ICB Mutual Fund 34 5.13 How Mutual Funds Work 35 5.14 Contribution in Mutual Fund by Asset Management Company Limited (AMCL) 35 Chapter 6 Performance Evaluation & Analysis of ICB Mutual Funds 38-51 6.1 Mutual Funds of ICB 38 6.2 Comparative Performance of ICB Mutual Funds 38 6.3 Portfolio Position 39 6.4 Operational Results 39 6.5 Dividend Performance 40 6.6 Consolidated Position of Portfolios of ICB Mutual Fund 40 6.7 Formula Used For Evaluation 41 6.8 Calculation of Three Years Performance of ICB Mutual Funds 42 6.9 Performance Analysis of ICB Mutual Fund 45 Chapter 7 Concluding Part 53-56 7.1 Problems Related to Mutual Fund 53 7.2 Recommendation 54 Conclusions 56 References 57 PART-A CHAPTER - ONE INTRODUCTION 1.1 Background of the Report 1.2 Objectives of the......

Words: 12274 - Pages: 50

Premium Essay

Hr Practice of Sebl

...Human resource Management Practices of Southeast Bank Limited Executive Summary The banking system plays a critical role in underpinning economic development of any country. On that view Southeast Bank Limited, Agargaon Branch was opened on December 29, 2002. Now they are one of the leading banks in Bangladesh. Actually the bank gets a good position in the market for their diversified services. Employees are the most valuable assets in the origination. Human Resource Department is responsible for the people dimension of the organization. The basic objective of this study should be analyzing the Human Resource Activities in Southeast Bank Limited. All kinds of commercial banking services are provided by the Bank to the customers following the principals of Islamic Sari’ah, the provision of the Bank Act 1991 and Bangladesh Bank’s directives. Apart from the corporate culture, working environment, employee relationship and overall the mission and vision of the Bank demonstrates a highly conductive and praiseworthy. Of course, there traced few limitations and shortcomings. With the increasing flow of customers the Bank needs to increase the number of service provider in the particular branch to gain a best customer satisfaction. In brief I can say that the SEBL develops diversified Human Resource Activities and very short they have got good response from their customers. They actually have achieved tremendous success in the last few years. It has come forwarded with an......

Words: 7807 - Pages: 32

Premium Essay

Wkf[Ew

...ssA Summer Training Project Report ON “A STUDY ON MUTUAL FUND COMPANIES IN INDIA WITH SPECIAL REFERENCE TO RELIANCE MUTUAL FUND AND UTI MUTUAL FUND.” IN [pic] SUBMITTED TOWARDS THE PARTIAL FULFILMENT OF THE MASTER’S DEGREE IN BUSINESS ADMINISTRATION 2009-2011, AFFILIATED TO GAUTAM BUDDH TECHNICAL UNIVERSITY (GBTU), LUCKNOW UNDER THE GUIDANCE OF: Mr. Sanjeev Kumar Shukla (Cluster Head- Delhi/NCR) KARVY, Ghaziabad SUBMITTED BY: SUNIL KUMAR Roll No.: 0903070054 MBA- 3rd Sem. [pic] SCHOOL OF MANAGEMENT, INDERPRASTHA ENGINEERING COLLEGE, GHAZIABAD, 201010 DECLARATION I, SUNIL KUMAR the student of Master of Business Administration, IPEC- Semester 3rd (2009-11) hereby declare that, I have completed this project on “A STUDY ON MUTUAL FUND COMPANIES IN INDIA WITH SPECIAL REFERENCE TO RELIANCE MUTUAL FUND AND UTI MUTUAL FUND.” The submitted information is true & original to the best of my knowledge. Date: Student’s Signature Place: (SUNIL KUMAR) Roll No. 0903070054 ACKNOWLEDGEMENT Before we get into thick of things, I would like to add a few words of appreciation for the people who have been a part of this project right from its inception. The writing of this project has been one of the significant academic challenges I have faced and without the......

Words: 20728 - Pages: 83

Premium Essay

Square Pharmaceuticals Hrm

...that in the business of tomorrow, people will be most important. All over the world nineties have brought social, economic and technological changes. The systems are being overhauled and those found redundant are being left out. India is no exception. Indian business has to make sure of the enterprise capacity to strive against such change. The changes have to be managed successfully. If obsolete machinery is dangerous, obsolete people are disastrous. Hence, there is an urgent need to develop the human resources. Armik Sing (Retd.), (1997), proposed that HRD is a long term activity and results of any HRD effort apparent only over a period of time. It certainly is not a fire lighting activity meant for short- term results. It is a gradual process for improving the effectiveness, climate and culture of the organization. Moyeen, A. &: Hqu, (2001), Finds that getting and keeping good human resources is critical to the success of every organization - Whether profit or non-profit, public of private. For that they suggested it is the responsibility of managers to acquire, develop, stimulate and maintain outstanding employers to ensure continues survival and growth of an enterprise. To this end, managers should encourage the unisons to work together with the managers and co-operate with them in devising an appropriate HRM practice for the enterprise. Faruk Ahmed, (2001), pointed out the link between corporate strategy and human resource management practices, He noted that the......

Words: 14921 - Pages: 60