...Employee exit procedure This procedure applies to all employees leaving the OFT on a permanent basis apart from those who have been dismissed after disciplinary action and agency staff (temps). Any queries about the exit procedure should be addressed to the HRSC. If you are employed on a short term appointment lasting for six months or less, are going on loan to another government department, or going on maternity leave or another period of special leave, you will not normally be expected to attend an exit interview, although you should complete the other forms associated with leaving with your staff manager 1 .This will enable HR to process the arrangements for your departure as effectively as possible. See also policies on maternity leave, paternity leave, adoption leave, career break and special leave. Notification of intention to leave or resign If you wish to leave the OFT, whether permanently or otherwise, you must provide written notice to your staff manager. This is not intended to replace any initial verbal notification, but it is required to confirm the decision. If you are resigning from your employment you must give at least the amount of contractual notice required by your contract of employment (one month for staff up to and including SEO, three months for staff at Grade 7 and above). There is, of course, no obligation for you to state the reasons for your resignation, although it may be in your own interests, and those of the OFT, for you to do to so. Your staff...
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...Differences between qualitative and quantitative research methods Source: SEEP-AIMS 2000 Learning from Clients: Assessment Tools for microfinance practitioners. Washington, DC: AIMS/Management Systems International () Quantitative and Qualitative Methods As outlined in the previous chapter, the AIMS/SEEP approach to impact assessment by and for practitioners combines quantitative and qualitative techniques. The Impact Survey and Client Exit Survey are categorized as quantitative tools because they collect standardized information by asking exactly the same questions to clients and organizing their answers into quantifiable response categories. The individual Loan Use Strategies Over Time and Client Empowerment interviews and the Client Satisfaction focus group discussions are qualitative instruments that gather more detailed information through a more flexible, in-depth dialogue with clients. AIMS believes that these two categories of tools are complementary, each providing different types of information that enable evaluators to gain a more complete, richer picture of impact than would be possible with only one. This chapter's overview to quantitative and qualitative approaches presents the differences between the two techniques and provides general guidelines for their application. The interviewers' roles and responsibilities for both quantitative and qualitative techniques outlined here apply to all the corresponding tools presented in this manual. Quantitative? Qualitative...
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...THAT ORGANIZATION FACE IN RESPONSE OF TURNOVER 10 2.2.3 COSTS OF EMPLOYEE TURNOVER 11 2.2.4 MANAGING TURNOVER THROUGH SELECTION 11 2.2.5 THE FORMATION OF AN EFFECTIVE RETENTION MANAGEMENT PROGRAM 11 3. CHAPTER 3: THEORETICAL FRAMEWORK AND RESEARCH DESIGN 12 3.1. INTRODUCTION 12 3.2. PROBLEM DEFINITION 12 3.3. RESEARCH OBJECTIVE 12 3.4. THEORETICAL FRAMEWORK 13 3.4.1 DEPENDENT VARIABLES 14 3.4.2 INDEPENDENT VARIABLES 15 3.4.3 MODERATING VARIABLES 15 3.4.4 RESEARCH ASSUMPTIONS 15 3.4.5 RESEARCH LIMITATIONS 16 3.5. RESEARCH QUESTIONS 16 3.5.1 MAJOR QUESTIONS 16 3.5.2 MINOR QUESTIONS 16 3.5.3 HYPOTHESIS 16 3.6. RESEARCH METHODOLOGY 18 3.6.1 RESEARCH TYPE 18 3.6.2 DATA COLLECTION INSTRUMENT AND SOURCE 18 3.6.2.1 Exit Interviews: 18 3.6.2.2 Questionnaire: 19...
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...Alternative and Creative Staffing Models – Reducing Turnover and Increasing Retention Week 7 – Course Project Introduction Companies throughout the world have experienced employee turnover for many many years. Employee turnover is simply defined as the rate at which employees are replaced during a specified period of time. The replacement of employees may be voluntary, referring to an intentional separation between the company and employee, or involuntary, which refers to an obligatory separation. A study of the total separation rates (by industry, region and voluntary) for US employees from September 2005 to August 2006, indicates that the overall turnover rates in the United States has steadily increased. This increase directly affected the industry by influencing total company expenditures based on the direct impact of turnover costs on and the overall profitability of an organization (nobscot). Further analysis of these ratios will allow identification of the industries being affected by turnover, the reasons behind this, overall costs of the turnover, and detailed recommendations to reduce these activities by developing creative staffing models that will induce and promote retention. Problem Every organization is built on a foundation of the jobs within the organization and the people that perform those jobs. The jobs are a constant within each company; while the employees are performing specific duties we must realize that when they leave, the jobs remain the...
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...Performance management A Citibank case study Made by: Bryan Rinders, Marten Moolhuizen, Alrawahi Hemi, Yihai Wang and Yikun Du Prefatory note The report is based on the analysis of a classic management case that about the Citibank and the strategy performance management tool it performed, the balance scorecard. After analyzed the Citibank case, our research group came up the question: What are the main reasons Citibank fails to measure customer satisfaction and what can be done to change this, and the other steps we have to take in order to answer the question. We would like to thank all those who have given us their generous help, commitment and enthusiasm, which have been the major driving force to complete the current paper. However, we should thank every member in the team at first. Everyone in the group tried their best to find sources and materials, finish their own part in time. And thanks to our university and all the teachers who give us academic knowledge and skills. This proposal is mainly finished by ourselves. There must be some mistakes, because of our carelessness and limitation of knowledge. We are sincerely looking for your feedback. Yihai Wang, Marten Moolhuizen, Bryan Rinders, Alrawahi Hemi and Yikun Du 2015.10.20 Enschede Executive Summary The reason why this proposal is made is because of a change in strategies in 1995, the California division of Citibank decided to implement a new performance scorecard to measure a more efficiently performance...
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...Jim Little EDUC 608-4 June 5, 2013 Field Experience Reflection Paper When I read the syllabus for this class and saw that we were required to observe an English Language Learner (ELL) classroom I was very anxious, in both a good and bad way. I did not know of any locations that offered an ELL classroom but I also was looking forward to the experience of observing a classroom which was a totally new concept to me. I have never had the opportunity to be in a classroom with ELL students. I only spent two days observing these students but I was able to get an understanding of just how difficult this situation is for both the students as well a the teachers of these students. My observation took place in Dover High School. The ELL students consisted of ten Hispanics. Seven boys and three girls who were all between the ages of 14 and 17. Nine were originally from Guatemala and one from Mexico. Most of their academics took place in a pull out setting. Two of the girls lived with their parents. The rest were transients who were living with a relative. Most were in the legal process of obtaining legal status in the United States. Snow (1992) suggests that learning to read in the students native language is crucial to the success of the student being able to read in a second language The students were very cordial and enjoyed and enjoyed letting me follow them throughout the school day. I tried to use as much of the Spanish that I learned many years ago when I could. Much...
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...Often when we experience a disaster that will set in motion the need for change. As we look back through history we come to realize that we have a tendency to make changes after a disaster has already occurred. We often have many warning signs prior to an incident but we choose to ignore them and continue to take chances as was done at the Triangle Shirtwaist Factory. On March 25, 1911 in New York City 146 people paid with their lives because of the unsafe working conditions that many workers endured during that time. Had just a few precautions been taken before that fateful night it is likely the loss of life would have been greatly reduced. This tragedy helped pave the way for new safety standards including better fire codes and factory safety standards. Industrial growth was proving to be hazardous to people’s health; America was now the world leader in industrial accidents. There was no denying the extremely harsh working conditions were to blame for many of the accidents. The workers at the Triangle Shirtwaist Factory on the 9th floor were getting ready to go home, standing in single file with open purses so they could be checked to ensure they were not stealing from the company. It was the end of the day and the workers were giddy to be leaving, within moments chaos ensued. Flames had broken out on the 8th floor and as they had in the past workers grabbed pails of water to douse the flames only this time the fire spread quickly, before anyone was aware the...
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...any confusion, assumptions and misunderstandings about ‘who does what', makes sure that someone is responsible for each task, identifies who needs to be given communication about each task and prevent duplication of effort (Quality and Service Improvement Tools: Responsibility Charting, 2008, p. 1).” Decisions and Responsibilities There are three stakeholders involved in this action research project as indicated in the Responsibility Chart (Appendix). As the facilitator, I took on the responsibility for initiating the starting conversation for the employee morale and retention at FedEx Office. Since the project is under my leadership, my stakeholders are following my lead but they are also giving their opinion as well as helping with interviews and data collection. Though I was the one initiating the actions the stakeholders were a huge part of the process as well. The first step of the project was to have an initial kick off meeting to discuss the employee morale and retention at FedEx Office. The other stakeholders were there for support but Ralph Campton, the President of Human Resources and Employee Relations had the power to approve or veto how we would proceed in the following weeks. In the next two steps, we interviewed employees through...
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...HLSC110- Pregnant Stroke Reflection Shelby Strong, S00189447 “Therapeutic communication consists of specific techniques, including the use of open-ended questions, touch, focusing, giving information, acknowledging, clarifying, reflecting, silence, and offering self (Berman & Snyder, 2012), with the goal of establishing a nurse-patient relationship based on mutual trust and respect. It is patient-centered as opposed to provider-centered.” (Kleier, 2013, p. 110) The ‘Handover’ video presented within one of the Pregnant Stroke vignettes shows a noteworthy example of effective therapeutic communication. Through inter-professional communication between the paramedic, James, and the nurse, Louise, both of the health-care professionals were able to create a safe, comfortable environment for their patient. “The nurse's key goal is to gain the patient's cooperation and trust often in a limited amount of time.” (Rosenberg, Gallo-Silver, 2011, p. 2) To do this, the nurse and/or health professional must use a range of techniques to achieve the greatest possible outcome for that individual. As Sally, the patient, is pregnant and had just experienced a stroke, it is crucial to keep her calm and reassure her that she is in the best possible care. As a result of James providing the nurse with all of the critical information needed, Louise was able to start forming a relationship with Sally. This pre-interaction phase is crucial in building a rapport with the patient. “If the person...
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...5 Reading, Writing, and Speaking in Mathematics As teachers of mathematics, we sometimes forget that the words and phrases that are familiar to us are foreign to our students. Students need to master this language if they are to read, under stand, and discuss mathematical ideas. -Thompson & Rubenstein Thompson and Rubenstein were referring to the issue of language and mathematics learning in mainstream classrooms. They state vocabulary or the fluent use of terminology is a necessary condition for overall mathematics achievement. If the learning of mathematics is highly dependent on its language and the teaching of math vocabulary is crucial, it is doubly so for ELLs. English language learners in secondary schools should have many opportunities to communicate their mathematical ideas and questions. Talking and writing about their mathematical thinking helps ELLs build word knowledge and oral expression and clarify their thinking. Discussions with the teacher or peers are also useful monitoring tools for teachers. Through listening and recording student conversations and peer problem solving, teachers can monitor individual student progress. Mathematics is no longer viewed as isolated, individualistic, or competitive. Mathematics problems are ideally suited to cooperative group discussions because they have solutions that can be objectively demonstrated. Students can persuade one another by the logic of their arguments. Mathematics problems can often be solved by several...
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...The Buck Stops Here: Not a Handout, a Hand Up Sharon Nakken Kaplan University CM220: College Composition ll Thousands of welfare investigators across the nation report that only about 2% - 3% of welfare cases involve fraud (Barron, 2012). That is such a small percentage. Could fraud on that small scale really be significant? After closer examination, the significance becomes much clearer. If 2% - 3% of welfare cases are fraudulent, that means between 785,000 to 1.2 million families are receiving welfare illegally (Barron, 2012). That ends up costing taxpayers between 9.0 – 13.5 billion dollars each year (Barron, 2012). That small percentage turns into a very large number of dollars spent annually on welfare recipients who should not be receiving these benefits (Barron, 2012). The welfare system in America today is once again in need of reform. Conditions such as mandatory drug testing, entry into an educational program, and strict time limits need to be placed on individuals who wish to receive welfare. In 2007 The Robert Wood Johnson Foundation reported that 20% of families receiving welfare claimed to have used illegal drugs at least once in the last year, while 5% said they had an ongoing drug habit (Vitter, 2011). Some who oppose the random drug testing requirement say that it does nothing more than single out the poor and underprivileged. Deputy legal director of the American Civil Liberties Union, Vanita Gupta claims “Mandatory drug testing of those receiving...
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...STUDENT NAME (print): Manal Al Aswad | PROGRAMME START DATE: March 2014 | PROGRAMME TITLE: CHRP | COURSE LOCATION: Abu Dhabi | PERSONAL TUTOR: Tim | ASSIGNMENT TITLE: (3MER) Supporting Good Practice in Managing Employee Relations | SUBMISSION: 1ST 4th Extension (delete) | DATE OF SUBMISSION: April 20, 2015 | Before submitting your work to www.bradfield.co.uk please read the following statements and tick the appropriate box to show that you have understood and completed what is required. 1. I have read my work through and have checked it for spelling and grammatical errors using, where appropriate the spell and grammar checker on the computer. | | 2. I have written my name at the top of each page of my work and have numbered each page. | | 3. I have read the definition of plagiarism. I realise that plagiarism is cheating and can confirm that the assignment I am submitting is my own work. | | The definition of plagiarism is given below. Read it carefully and note what it says. ‘Plagiarism is the act of presenting the ideas or discoveries of another as one’s own. To copy sentences, phrases or even striking expressions without acknowledgement in a manner which may deceive the reader as to the source is plagiarism; to paraphrase in a manner which may deceive the reader is likewise plagiarism. Where such copying or close paraphrase has occurred the mere mention of the source in a bibliography will not be deemed sufficient acknowledgement;...
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...Read the reflection journals you have written to date: Building upon these previous journals, summarize what you have learned in the course and include responses to the follow questions: What plans do you have to expand your awareness and integrate what you have learned? How do you plan to go about doing that? Why do you think it is important that you do so? Taking Diversity in the Workplace this semester has helped me learn the differences between people in an organization. This course has challenged me to think critically and approach diversity from different perspectives. This course gave me a better depth on laws and regulations diversity covers: Equal Employment Opportunity, Americans with Disabilities Act, The Civil Rights, and so on. This was a pleasant course to be a part of. What plans do you have to expand your awareness and integrate what you have learned? Diversity is nothing more than a difference from the majority. In any culture there is a majority and many minorities. Culture is a set of norms that set standards for a society of what is acceptable behavior. This is normally based on nationality or race, religion, gender and age, but can also take on traits like physical attributes, educational background, sexual orientation, income, marital status, and even parental status. Having an organization that positively supports cultural diversity helps the staff within the company build relationships, and an effective work environment – regardless of the differences...
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...Sample Assignment Assignment front sheet Qualification | Unit number and title | Pearson BTEC Level 5 HND Diploma Business | Unit 3: Organisations and Behaviour | Student name | Assessor name | | | Date issued | Completion date | Submitted on | 11th March 2013 | 4th April 2013 | | | | Assignment title | OB1: Culture and Management Style (1 of 3) | ------------------------------------------------- ------------------------------------------------- Learning Outcome | Learning outcome | Assessment Criteria | In this assessment you will have the opportunity to present evidence that shows you are able to: | Task no. | Evidence(Page no) | LO1 | Understand the relationship between organisational structure and culture | 1.1 | Compare and contrast different organisational structures and culture | 1 | | | | 1.2 | Explain how the relationship between an organisation’s structure and culture can impact on the performance of a business | 1 | | LO2 | Understand different approaches to management and leadership | 2.1 | Compare the effectiveness of different leadership styles in different organisations | 2 | | | | 2.2 | Explain how organisational theory underpins the practice of management | 2 | | | | 2.3 | Evaluate the different approaches to management used by different organisations | 2 | | Learner declaration | I certify that the work submitted for this assignment is my own and research sources are fully acknowledged. Student...
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...Moral Compass Damon Horowitz, in his Ted talk calls it a moral operating system, which requires actual thought and reflection when making decisions about right and wrong actions . The Ethics and Compliance Institute, Ethics.org shares their version of an Ethical Decision-Making process based on filters and values. Their filters, PLUS (Policies, Legal, Universal, Self) provide four questions to guide decisions, suggesting a thoughtful and consistent process of analysis to guide leaders and organizations. Their values, EPIC (Empathy, Patience, Integrity, Courage) add another level of guidance based on the “universal” perceptions of right and wrong. Gensler proposes the Golden Rule as the universal moral compass, “Treat others as you want to be...
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