...2013 Linda Hagler-Reid, MBA Introduction Jerry McCall is Dr. William’s office assistant. He has received professional training as both a medical assistant and a Licensed Practicing Nurse (LPN). He is handling all of the phone calls while the receptionist is at lunch. A patient calls and says he must have a prescription refill for Valium, an antidepressant medication, called in right away to his pharmacy, since he is leaving for the airport in thirty minutes. He says that Dr. William’s is a personal friend and always gives him a small supply of Valium when he has to fly. No one except Jerry is in the office at this time. Does Jerry’s medical training qualify him to issue this refill order? Why or why not? The American Association of Medical Assistants was established in 1955, a decade considered to be the golden age of medicine, as medical research blazed through the first half of the century. Its creed reflects this perception: “I believe in the principles and purposes of the profession of medical assisting. I endeavor to be more effective. I aspire to render greater service. I protect the confidence entrusted to me. I am dedicated to the care and well-being of all people. I am loyal to my employer. I am true to the ethics of my profession. I am strengthened by compassion, courage and faith.” Though medicine’s golden age may be behind it, its ethics remain firmly in place. Medical assistants serve the public with an ethical obligation to the needs of all. These obligations...
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...Email:Vstewart71@aol.com OBJECTIVE: An experienced and skilled medical assistant with the sound knowledge of technical support, seeking a position in a setting of care and commitment for the needs of others. SKILLS: * Experience of more than 5 years as a Medical Assistant * Excellent knowledge EMR documentation and patient charting, possess knowledge of medical terminologies, clinical requirements and procedures * Proficient in handling medical tools, apparatus and equipments, required to conduct several medical tests and multiple office based procedures * Ability to multi-task and respond to the needs of the patient and provider promptly in stressful situations * Excellent ability to grasp new concepts; displays patience and the ability to ease patient anxiety * Capability to manage and coordinate several activities efficiently EDUCATIONAL QUALIFICATIONS & CERTIFICATIONS * AAS Degree, Clark College, Vancouver, Washington; August 2013 * Certificate, Everest College, Vancouver, Washington; June 2010 * Certificate, Apollo College, Portland, Oregon; June 2002 * Current CPR, First Aid, AIDS Education WORK SUMMARY Clinical Medical Assistant Summit Specialists of Pain Rowlett, TX September 2013- Current Responsibilities: * Provide support to the physicians, nurse practitioners, and physician assistants accurately and promptly * Provide support to physician with setting...
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...A front office employee may be called a medical assistant, and may not technically be one. They’re often gifted secretaries or receptionists, excellent at communicating with people, and good at reading medical documentation. Other times a medical assistant may perform both a share of secretarial work and back office duties. Sometimes doctor’s offices do not employ medical assistants but instead choose to employ nurses to perform all back office work. Since the requirements for medical assisting vary, a patient may not always know the skills and level of training of the medical assistant. Patients should know that neither medical assistants nor nurses, unless they are nurse practitioners, can diagnose problems or prescribe medication. Since you are a paying customer at any doctor’s office, you can certainly ask, if you doubt the experience of a medical assistant for a doctor or nurse to perform any type of medical procedure, i.e., removing stitches, swabbing for strep throat, giving injections. This may not endear you to a particular assistant but it’s certainly within your rights to ask. If you’d like to become a medical assistant, and you’re still in high school, consider studying general office skills, computer skills, and the sciences, particularly biology, chemistry, and anatomy. Though a necessary part of the medical team, recognize that the financial rewards for this field are not great. As of 2006, the average salary in this field was a scant $21,000 US Dollars (USD)...
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...“Jerry McCall is Dr. Williams’s office assistant. He has received professional training as both a medical assistant and a LPN. He is handling all the phone calls while the receptionist is at lunch. A patient calls and says he must have a prescription refill for Valium, an antidepressant medication, called in right away to his pharmacy, since he is leaving for the airport in thirty minutes. He says that Dr. Williams is a personal friend and always gives him a small supply of Valium when he has to fly. No one except Jerry is in the office at this time” (Fremgen, Chapter 4, 2009). A prescription can be prepared by a nurse, secretary, or any other agent in the office for the physician’s signature but cannot be called in or dispensed by no one other than the physician. There are certain rules and regulations that control issues like the one Jerry is faced with. The United States along with each state individual have set for rules and regulations for situations as this. By not following the guidelines it could cause many risks and it also goes against the code of ethics. There are code of ethics set forth not only for doctors but also nurses, physician assistants, and even medical assistants. If I were Jerry I would tell the patient that legally I cannot call in any prescriptions or medications without the authority of Dr. Williams. Calling in the prescription would put me at great risk for many legally issues because I do not have the permission of the physician to call...
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...Medical Assistant Jasmine Sackel Kaplan University Medical Assistant I chose medical assistant. The national median salary is $29,370 per year and $14.12 an hour. The average growth rate is 11 percent from 2012 to 2022. Most states do not have an educational requirement for medical assistants. However employers usually prefer a high school diploma or something equivalent. On the job training maybe provided at a private doctors’ office and other health facilities. Kaplan however does provide accreditation needed for medical assistants. Medical Assistants employment is expected to grow 29 percent from 2012 to 2022, which is much faster than average for other occupations. The more the practices expand physicians will hire medical assistants. Medical assistant duties vary with the location, specialty, and size of facility. Medical Assistants usually record patient history and personal information, vital signs, patient exams, vaccinate, schedule appointments, and prepare blood for lab work. This information is to be kept confidential and only discussed with other medical personal whose treating, the patient. Electronic health records are changing Medical Assistants job because it’s moving all their information online. Medical assistants are not physician assistants examine, diagnose, and treat patients under a physician’s supervision. Medical assistants use many technological tools and accessories, to help the doctors for checkups of patients. For general use medical assistants...
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...the results I received on the personality quiz. The first career that came up on the interest profiler was Medical Assistant. The next were a Social & Human Service Assistants, Pharmacy technicians, registered nurses, secretaries and administrative Assistant. Most of everything that was listed was what I was looking into. I was looking into going to school for Social & Human Services at Penn State but I changed my mind quickly because that wasn’t exactly what I wanted to do with my life. I was looking at a Pharmacy Technician but that wasn’t exactly in my mind field either. I was stuck on Medical Assistant but couldn’t find a school that allowed me to do the classes online while I could work and attend my clinical at a hospital or wherever they are held. I finally stumbled upon Kaplan and so glad I did. That is why I am so surprised from the interest profiler that Medical Assistant was listed first. Since I do want to be a pediatrician later down the road I know I am in the correct career filed to obtain that career. Some skill sets that are listed for a medical assistant is everything I excel in. The basic skills consist of listening to other without interrupting and asking good questions. I also love talking to people which is another basic skill for MA. I am a very social person so I know I will excel in the basic skills of a MA. I did however, notice that Medical Assisting consist of a great deal of verbal communication. I do not find that a problem at all because I...
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...McCall is Dr. Williams’ office assistant. He has received professional training as both a medical assistant and a LPN. He is handling all the phone calls while the receptionist is at lunch. A patient calls and says he must have a prescription refill for Valium, an antidepressant medication, called in right away to his pharmacy, since he is leaving for the airport in thirty minutes. He says that Dr. Williams is a personal friend and always gives him a small supply of Valium when he has to fly. No one except Jerry is in the office at this time. What should he do? 1. Does Jerry’s medical training qualify him to issue this refill order? Why or why not? Jerry’s medical training as a LPN does not give him the qualification to issue this refill order but in clinical setting a Medical Assistant has the qualification to various duties which depends on the state law in your state you reside in. Medical assistant include task of taking medical histories, recording vital signs, explaining medical or treatment procedures to a patient, getting the patient ready for their examination and help assist the physician in the examination process. As directed by a physician, they might instruct patients about medications and special diets, preparation and administer medications, authorize drug refills, telephone prescriptions to a pharmacy, draw blood, prepare patients for x rays, take electrocardiograms, remove sutures, and change dressings. Medical assistants also may arrange examining room...
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...Medical Assisting Brenda Simpson Kaplan University, Watarai, Hiroki Three years ago my mother passed away due to a heart attack. Within in the same year one of my sisters was diagnosed with terminal adrenal cancer known as Paraganglioma. She passed away nine months later after finding out it was not curable. This how I really found the chance to see how good ethics played a role in the care of both family members. I was how amazed how awesome the Dr’s. And the healthcare team played together until their last days and took their last breath. I was able to see the duties of the doctors, nurses, and the medical assistants. I knew right then I wanted to be able to make a lasting impression in someone’s life in a positive way. Nevertheless, I did my research and personality test, which led to this career choice. Medical assisting was best fitted for me. The overview of the profession is what made it so interesting to me. All of the duties that were held for my mother and sister made me to want to pursue this career even more. The duties include, taking medical histories and recording vital signs, explaining treatment procedures to patients, preparing for examinations, and assisting physicians during examinations. (Bureau of Labor Statistics, U.S. Department of Labor, Occupational Outlook Handbook, 2010-11 Edition, Oct 18, 2010) These are just some of the duties, which were named in above. Further duties include, telephone prescriptions, change dressings on...
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... 8 Strengths of ERMA 9 Weaknesses of ERMA 10 Recommendations for Improvement 11 Conclusion 12 Terminology 13 References 14 ERMA: Electronic Record Management Application ERMA, or the Electronic Record Management Application, was designed and developed by Correct Care Solutions for use in correctional facilities across the country. Used primarily in the ambulatory setting and clinics within correctional facilities. ERMA was primary created, and copyright protected for Correct Care Solutions in 2011 and since has been implemented in over two hundred correctional facilities. In 2013, the El Paso County Criminal Justice Center underwent a change of contract, this meant that their medical department was no longer ran by Correctional Health Care, and as such was no longer privy to their current electronic health record Vizion. The conversion from Vizion to ERMA would end up taking almost 2 full years to be put into full effect. The program implementation was meant with many challenges, these included both legalities and overall functionality. Compared to its predecessor ERMA is was still in its infancy and had a long way to go before it would be meet the minimum requirements necessary not only for correctional care, but also to maintain all the professional accreditations that come with being able to properly document and care for patients being detained in correctional facilities. There have been many challenges and...
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...happy by doing him a favor that could cost Jerry his job among severe legal issues. A patient calling Dr. Williams office and asking for a prescription while he is not there is not the issue. The issue is if Jerry authorizes the refill, this is not within Jerry’s scope. As a Medical Assistant there are many functions that a person is allowed to perform, therefore it is very important for Jerry to understand his job description, and especially his limitations. As a Medical Assistant Jerry can perform many duties including, escorting patients to exam room, prepare them for an exam, change wound dressings, drawing blood (depending on state laws) obtain wound cultures, remove sutures or staples from superficial incisions or lacerations, provide patient information and instructions; among many more duties (Buppert, 2008). There are some other duties that Jerry can perform, which are “administering medications topically, sublingually, vaginally rectally and by injection” and also providing the patient with a single dose of oral medication only when ordered by the physician, to a patient for immediate self-administration under observation. These are just some of the limitations that a Medical Assistant faces, which in this case Jerry is facing this (Balasa, JD,MBA, 2012). Although Jerry has previous Licensed Practical Nursing (LPN) training, he is still unable to prescribe medications to a patient without and authorizing physician. Any type of medication refills or new prescriptions...
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...Medical assistants perform administrative and clinical tasks to keep the offices of physicians, podiatrists, chiropractors, and other health practitioners running smoothly. The duties of medical assistants vary from office to office, depending on the location and size of the practice and the practitioner's specialty. In small practices, medical assistants usually do many different kinds of tasks, handling both administrative and clinical duties and reporting directly to an office manager, physician, or other health practitioner. Those in large practices tend to specialize in a particular area, under the supervision of department administrators. Medical assistants should not be confused with physician assistants, who examine, diagnose, and treat patients under the direct supervision of a physician (www.bls.gov). Some medical assistants may help doctors examine and treat patients. They may check the height, weight, temperature, and blood pressure of each patient. Assistants write down patients' medical histories and run simple laboratory tests. Sometimes they answer patients' questions about medicines and treatment at home. Assistants may also give injections, apply bandages, and take X-rays. Many assistants take electrocardiograms, which measure the electrical impulses of the heart. Medical assistants are sometimes in charge of buying and maintaining medical equipment and furniture for the doctor's office. They may also act as office managers. They plan the doctor's schedule...
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...Medical Assistant: Medical assistant possess good critical thinking skills and are able to pay attention to details. Empathy, flexibility, self-control, integrity, willingness to learn is other important traits of a medical assistant. Additionally they must have a neat professional appearance, good communication skills. Most medical assistants have both clinical and clerical responsibilities. Clinical functions vary depending on the scope of duties permitted by the Laws of each state. Their responsibilities may include helping the physician by obtaining the patient’s medical history; taking and recording the patient’s height and weight; obtaining and recording vital signs, such as pulse, temperature, respiration, and blood pressure; preparing the patient for examination and/or treatment; drawing blood; assisting in examining And/or treating the patient; performing routine laboratory tests and EKGs; Applying dressings; instructing the patient in preparation for x-rays and laboratory examinations; preparing and administering medications as directed by a physician. The clerical, or administrative, responsibilities that a medical assistant may be expected to perform include scheduling and receiving patients; transcribing and maintaining medical records; procedural and diagnostic coding; typing and taking dictation; arranging for hospital admissions and laboratory procedures for patients; and handling telephone calls, correspondence, reports, insurance matters, office...
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...immersed in an ever-changing environment. The advent of managed care, a variety of medical practice arrangements, and a multitude of healthcare specialty areas have resulted in the continual need to understand healthcare law. Unfortunately, due to the rise of malpractice suits, many physicians are protecting themselves by ordering multiple testing procedures, some of which might not be needed. In addition, many patients no longer want older, more conservative approaches to testing and diagnosis – and these newer tests are more expensive. All healthcare professionals need to pay attention to the wishes of their patients. And in the circumstances where the patients has given family members or others authority to make a healthcare decision on their behalf, healthcare professionals must respect the patient’s wishes. They also should use care not to place their own opinions ahead of the decisions of physicians or other healthcare professionals made in consultation with the patient. As with the case of Jerry McCall, his job is an Office Assistant and Medical assistants perform administrative and clinical tasks to keep the offices of physicians, podiatrists, chiropractors, and other health practitioners running smoothly. The duties of medical assistants vary from office to office, depending on the location and size of the practice and the practitioner's specialty. In small practices, medical assistants usually do many different kinds of tasks, handling both administrative and clinical...
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...Jocelinn Pineda 06/17/2013 Chapter 6 Exercise 6-1 The EHR in this physicians practice contains many functions. Look at the functions above. What function(s) do you think a medical assistant would use and why? Medical assistants might use the practice view icon to search for their email in case they are unable to contact a patient by phone. Patient view icon may be another function medical assistance may use for the administrative data of a patient. Exercise 6-2 Why is it important to use more than one attribute when searching for a patient, especially in addition to a first and/or last name? It’s important because the search using a first and/or last name can bring up two or more patient’s with the same names and if you use a birth date in the search a more accurate result of the patient that you are looking for can come up. Exercise 6-3 Briefly describe administrative, clinical, and billing data and state whether the screen above contains any such data. Administrative data is the information of the patient such as full name, date of birth, address, social security number, and telephone numbers. Clinical data is the patients health information. And billing data includes financial information about a patient; the screen above does contain administrative data. Exercise 6-4 The EHRS has the ability to capture data using a drop-down menu. What are the advantages and disadvantages of using a drop-down menu? An advantage of using a drop-down menu is that it makes...
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...Association of Medical Assistants, offers a Certified Medical Assistant Certification for those who have obtained the required education through an accredited medical assistant program (American Association of Medical Assistants). The Medical Assistant’s professional Code of Ethics is a guide I can always refer back to when my ethical responsibilities are being tested, or when I am in doubt whether a certain situation is ethical or not. It is a reminder of why I choose this career, dedicating myself to the care and wellbeing of all people. For Medical Assistants, there are three certifying agencies available within the state of California, where I reside: American Association of Medical Assistants, where you can obtain a “NCCA” Accreditation (aama-nh.org), American Medical Technologists RMA certification, where you can obtain a AMT certification (amt1.com), and California Certifying Board of Medical Assistants where you can obtain a California Certified Medical Assistant (CCMA) certification (ccbma.org). The “Scope of Practice” determines the boundaries that a physician, or other medical professional practices. In entails the range of responsibilities and practice guidelines (medical-dictionary.thefreedictionary.com). The American Association of Medical Assistants determines this (aama.ntl.org). Three of the standards of professionalism that are based on the codes of ethics for Medical Assistants are: Seek to continually improve the knowledge and skills of the Medical Assistant...
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