Fundamentals of Effective Communication in the Workplace
Alicia M. Washington Johnson
Strayer University Augusta, Ga. Campus

Business 100 Intro to Business
Professor Sayiwe Mandiveyi
November 10, 2014
Abstract
To have an effective communication one should use standard terminology using direct statement, combined with the appropriate body language, the individual should further avoid of minimize the barriers of communications. As a supervisor I was told by the home office to address the employees with high expectations, dignity and respect. In a workplace there are fundamentals of an effective communication. *Be objective about everything. I judge the employees by their work performance not their personal characteristics *Be open to differences *Be flexible to the employees *Be sensitive to diversity *Focus on ourself and others and root out biases and misconceptions that might interfere with effective communication. We have quarterly meetings with the employees so we can get the most current information across. We ensure that the employees listens and understands what the meeting is about and provide feedback. As a supervisor, I have been looking at body language while communicating one’s body can have an effect on how the employee receive and respond to the meeting.
Fundamentals of Effective Communication in the Workplace The type of effective communication that I have come across of in a work place would be things like being kept up to date via follow up phone calls, emails, texts, weekly office meetings, and one on one bi-weekly visual meetings using the app called Hangouts for the home office. We have quarterly meetings with the employees. I believe that making phone calls is effective with keeping my employees informed on policy and procedures that are forever changing. I feel that making the initial phone call is up close and personal with the employees. Then I follow-up with an email to the employees that are sent out using hyper- links to get the information that I discuss with the employees in the phone call previously. It is beneficial that I send out emails twice a day to ensure the employees have received it. When we have quarterly meetings with the employees to address policy, procedures, upcoming events and employee file updates. In the meeting if the employees have any question or concerns they can ask them while we are in attendance. We will answer the questions and accept feedback. Also being face to face with employees their body language will tell if they are interested or not. If there are any changes that I need to know about the employee they will contact me promptly via phone call. If the employees needs to call out of work for any reason, they will call the office and speak with the supervisor (me). After they speak with me they are required to follow up with a time off request card and put it on the bulletin board until it is approved. If the employee is out on assignment with a client and have a question or concern about the client they are required to call the office. After the employee had spoken with me, they follow up with a text or email reminding me of the initial phone call. With me being a supervisor for a company effective communication is a must. It is the diverse group of people (employees) will be able to understand the issues and make decisions for effective change. First, making phone calls to employees to notify them,if they are any immediate changes that need to be done for the company in a timely manner. Second we follow up with an email from the phone call earlier and finally we send a text just to follow up with the employees if they have any questions or concerns.