...THE FUTUR E True to our commitment to continuously provide excellent service and compelling value propositions to our customers, we at Pos Malaysia are going through rapid changes. We are realigning our priorities, focusing our efforts on improving our operations and becoming more customer-oriented than ever. We believe that the strategic transformation we manage today, is not only for us to become relevant and sustainable tomorrow, but most importantly it will deliver superior shareholder value to you. As always. Profitability Profit before tax Operating margin EBITDA margin Return on assets Return on equity Balance Sheet Total assets Total equity attributable to equity holders of the company Current ratio Staff Information No. of staff Staff costs to revenue Revenue per employee % RM’000 RM million RM million times RM million % % % % 2010 99.1 10.4 16.0 8.0 8.1 2009 109.3 9.1 14.5 5.9 9.6 2008 (0.5) 9.4 13.7 6.2 (4.4) 2007 15.5 11.8 16.9 7.9 (3.9) 2006 155.9 13.2 18.0 8.1 11.5 1,375.2 828.6 1.4 1,274.6 799.6 1.2 1,537.8 764.5 1.1 1,247.1 859.4 1.3 1,326.0 938.0 2.2 15,618 55.1 65.0 15,780 56.8 57.2 16,125 55.7 57.2 15,777 53.1 54.5 15,425 52.2 53.2 2 Pos Malaysia Annual Report 2010 Group Financial Highlights Pos Malaysia Annual Report 2010 3 4 Pos Malaysia Annual Report 2010 Business Highlights BUSINESS REVIEW • Revenue : RM624.3 million (up 17.0%) 2010 ACCOMPLISHMENTS • Successfully started operations...
Words: 50839 - Pages: 204
... 3 6 11 13 C&M Industry Performance – Overview 2012 Global and Malaysian GDP Growth Communications Services Contribution to Growth Bursa Malaysia ACE Market – An Overview of Licensees C&M Industry Financial Performance Overview Telecommunications Companies Broadcasters Trends of C&M Companies Financial Performance Digital Signature C&M Revenue by Services Market Segment ARPU Comparison Contribution of the C&M Industry to Bursa Malaysia 13 14 16 16 Holding Companies of Licensees on ACE Market – Market Listing and Financials MODULE 2: INDUSTRY REGULATORY AND...
Words: 31483 - Pages: 126
...Introduction of Industry and Company Standing The company that I am working now is a brick and mortar company, which named Jefferson. The company has no E-commerce transaction. After doing some research on how to establish an E-commerce website for the company, we had come out with the whole idea on how to achieve it. Jefferson is a clothing company which origin from Malaysia. The main business we are doing all the time was producing cloth with affordable price yet fashionable for male. Going back to the history of the brands, in 1987, the company started their businesses in Komtar, Penang. Through years, the company had sails through successfully with the company’s strong venture in manufacturing and retailing their clothing. As time goes by the company has graced the fashion industry with beautiful apparels from formal lounge suits to off shelf design, smart casuals and classic lifestyle apparels. Riding the wave of paradigm, Jefferson moved beyond custom tailoring to its own classy boutiques and house brand. With this, the core of the company still remains as time passes by which is to produce high quality products from time to time. The company will always have and always welcome customer’s feedback for better understanding about their needs and concerns. Besides that, we also provide custom made clothes for some special occasion. We have this service is because we want to make sure our cloth is always up to the trend and able to compete with our competitors. We have...
Words: 3394 - Pages: 14
...Corporate governance is an area that has been growing apace in the last decade or more and there has been great interest in corporate governance today from governments, investors and directors alike. Why and how have the law and regulatory bodies in Malaysia kept abreast with these latest developments? Discuss. * S167A Companies (Amendment) Act 2007 stipulates companies to set up effective internal control system to prevent any unauthorized usage of assets and to maintain proper records for the assets. * However, the agency issue among listed companies in Malaysia lies within the controlling shareholder. Expropriation of …. * However, companies such as YTL Corp, Celcom, Yeo Hiap Seng, which are controlled by individuals with strong political connections or family owned companies, usually do not disclose accurate executive remuneration packages. Hence, agency costs may arise as there is a high possibility that majority controlling shareholders will provide high remuneration packages for themselves at the expense of the minority shareholders * * Rachagan. S. (2007) “Controlling Shareholders and Corporate Governance in Malaysia: Would the self-enforcing model protect minority shareholders?”, The Corporate Governance Law Review, 3(1). Corporate governance is a term that refers to the rules, process or laws by which businesses are operated, regulated, and controlled. It describes the rules and practices put in place within a company to deal with the relationships...
Words: 2146 - Pages: 9
...IS FO TR R IB L U IM TI IT O E N D O N LY D Choosing the Channels of Communication A Review of Media Resources for 11 Countries in the Western Pacific Region This document is part of a continuing project of the Tobacco Free-Initiative and the Health Promotion Unit, World Health Organization, Western Pacific Regional Office. Tobacco-Free Initiative & Health Promotion Unit World Health Organization Regional Office for the Western Pacific P Box 2932, 1000 Manila, Philippines .O. Tel: (632) 528-8001 Fax: (632) 521 1036 http://www.wpro.who.int Choosing the Channels of Communication Choosing the Channels of Communication A Review of Media Resources for 11 Countries in the Western Pacific Region Introduction .................................................................................................................................. 1 Key elements in choosing the channels of communication ................................................ 2 Cambodia Summary of media resources ...................................................................................................... 8 Media directory ............................................................................................................................ 10 China Summary of media resources ........................................................................................................ 18 Media directory .........................................................................................
Words: 21258 - Pages: 86
...Competitive Advantage 12 5. Conclusion 13 Works Cited 14 List of Figure Figure 1 Atonomy of Groupon Deal 5 Figure 2 Comparision of Service Offered 6 Figure 3 Groupon Customer Satisfaction Rank 7 Figure 4 Comparison of Revenue 10 Abstract In this paper I am going to briefly explain on an exploding new and fast growing retail model called Groupon. Groupon is a type of Electronic Commerce; it is believed that e-commerce or E-Retailing will surpass brick and mortars format as the method of choice for consumer near future and it’s already proven in some country. Most of my finding is from electronic source which I have cited it accordingly. It is difficult to obtain reports and details about Malaysian Groupon so most of the reference in this paper are summarised from global reports, trends and researched on Groupon worldwide. 1. Introduction Electronic commerce or commonly known as E-Commerce; Is where the buying and selling of products or services is conducted over electronic systems such as the Internet and other computer networks. E-Commerce is generally considered to be the sales aspect of e-business. It also consists of the exchange of data to facilitate the financing and payment aspects of business transactions. E-Commerce Is very wide industries with great growth potential most of brick and mortar retailer are now racing in...
Words: 2781 - Pages: 12
...Restaurant Chosen | ----------- | Pg. 2 | I.2). The Place we were visited | ----------- | Pg. 2 | I.3). Background of Secret Recipe | ----------- | Pg. 2 | II. Menu format use in the restaurant | ----------- | Pg. 4 | III. Factors affect menu pricing in restaurant and ways to reduce food cost | ----------- | Pg. 5 | IV. Management Component | ----------- | Pg. 6 | V. Conclusion | ----------- | Pg. 8 | VI. Referencing | ----------- | Pg. 10 | Included Originality Report | | | Included Presentation Slides | | | I Introduction 1) Name of Restaurant Chosen: Secret Recipe Cakes & Café SD Bhd. 2) The Place we were visited: Secret Recipe Song Plaza 3) Background of Secret Recipe a) Secret Recipe had been established for 11 years. Start from 1997 until today, secret recipe had success and expanded about 200 outlets in Malaysia. A Malaysian, Dato Steven Sim, founded secret Recipe at 1997. It is a simple restaurant and is the only one outlet at Malaysia. The founder used the only outlet as the pilot operation to test how Malaysian peoples can accept the restaurant that are more focus on several flavors of cake. In a while, Secret Recipe started to become famous since 2000 and the founder start to franchise it with his friend. At 2001, the franchise model is workable and the franchisor opened the business option for all the franchisees that have potential to run the business. b) The Secret Recipe had been expanded to...
Words: 2416 - Pages: 10
...Malaysia Stock Picks Malaysia stock picks site has been developed to give first hand information with regard to share trading opportunities available for investors who do not like go through lengthy research reports, calculations,etc but to have a clear idea about stocks that have future up side potential.Our service is just not for day traders but for the investors who wish to see their money growing in the long run.Our main objective is to provide information relating to trading under one roof. This Blog Malaysia Stock Picks: How to spot a good IPO and a bad IPO in ... 11 May 2012 I can't help but to mention one classic example of Vastalux Energy Bhd. In 2008, Vastalux stocks were undersubscribed and since its listing the share price hasn't climbed any higher than its IPO price and is currently facing ... http://malaysiastockpicks.blogspot.com/ 1 11 May 2012 How to spot a good IPO and a bad IPO in Malaysia Here is a guide to spot a good Initial Public Offering (IPO) and a bad IPO in Malaysia. Whether you are looking to subscribe for flipping for first-day gains or to hold for the long run, understanding why companies go for IPO is equally as crucial as looking for pertinent points that will increase your chances of striking a good deal and avoiding a bad one. Why Companies go for IPO? All companies listed on the stock exchange have one common interest in mind – to raise funds. Initial Public Offerings is the company’s first time raising funds selling its stock to the public...
Words: 4656 - Pages: 19
...School of Communication and Creative Arts Department of Communication & Media Studies Subject Code: MBAM 003 Subject Name: Media Planning & Buying Group Assignment May 2015 Semester Group Members: 1) Yew Chi Yin (0103082) 2) Liew Kah Chun (0110111) 3) Nor Azeriah Aida Bt Awang (0107003) 4) Kwang Yuk Ching (0100919) 5) Shawn Khoo Kay Keong (0106679) 6) Chong Po Yeng (0103069) Assignment Due Date: 27th July 2015 TABLE OF CONTENTS TITLE PAGE …………………………………………………………………...…….I 1 BACKGROUND Current Skincare Trend in Malaysia…………………………………...….1 Latest Value Perceptions toward Skincare…………………………..…....3 Top 4 Trends in Skin Care in Malaysia……………………….……..……4 Brief about L’Oréal Paris……………………………………..……….…..5 Current Direction of L’Oréal………………………………..……….……6 Skincare Products under L’Oréal Paris………………………………...….7 Prospective Consumers……………………………………………..….….7 Competitor Analysis…………………………………………………....….8 2 MARKETING OBJECTIVE …………………………………………….…11 3 ADVERTISING OBJECTIVE…………………………………………..…..11 4 TARGET AUDIENCE ANALYSIS AND RECOMMENDATION……..…12 5 SWOT ANALYSIS ……………………………………………………..…..14 6 MEDIA OBJECTIVE………………………………………………..………16 7 MEDIA STRATEGY………………………………………………..………16 8 MEDIA MIX……………………………………………………...…...…….17 9 MEDIA PLAN Thematic Media Plan………………………………………….…….20 Event Media Plan…………………………………………...…..…...25 Media Flowchart…………………………………………………….28 II 10 CONCLUSION.……………………………………………………..……...
Words: 7242 - Pages: 29
...Unit 1 McDonald’s is the world’s largest fast food chain that is originated in California, USA. Ray Kroc became a franchisee of the McDonald brothers (Dick and Mac) and began opening new restaurants, buying all the rights to the McDonald's concept in 1961 for $2.7 million. McDonald’s Corporation give the franchise to Golden Arches Restaurant Sdn Bhd to operate McDonald’s restaurants in Malaysia and the first outlet was opened in April 1982 at Jalan Bukit Bintang, Kuala Lumpur. McDonalds mission is “To be our customers' favourite place and way to eat” and their vision is to be the world's best quick service restaurant experience. Being the best means providing outstanding quality, service, cleanliness, and value, so that we make every customer in every restaurant smile. The operations in McDonald’s Malaysia are affected with the government regulation on the regulation of fast food operation. As a certified fast food operator, there are many regulations and procedures that McDonalds should follow. For example is the Halal certification that becomes a concern to Muslim consumers. McDonalds protect its integrity and consumer confidence by ensuring all materials and process are as claimed or must followed. The economic condition and growth of the country also is an important indicator to the demand of products that McDonalds offered. As the food priced slightly above normal foods, not many people will have the income range to consume the products. McDonalds faced government...
Words: 4509 - Pages: 19
...1.0 Introduction Parcel delivery also can call as package delivery, parcel delivery is playing important role in courier industry. Parcel delivery is an important role to help sender to deliver their items to a receiver based on their delivery expertise. Hence, parcel delivery service save the time of customers in return to get delivery fees. It is a service that bring convenience to customer instead customers send parcel by themselves. Nowadays, customers was interesting to purchase items through online, because more of the online shopping was provide free delivery service. Hence, it was increase the business of courier service industry and become a trend of delivery world. Courier deliverer has the responsibility to delivery items within a specified time, and ensure that the items is delivered in good conditions. Parcel delivery is also important to help a business to send parcel to over sea country by certain transportation. However, parcel delivery was bring a lot of benefit to both company and client. 2.0 Literature Review A courier service mean a company who delivers documents, parcels and letter from customers to receiver based on their speed, security, tracking service and specialisation (Drew. J, 2013). Basically the cost for a courier service included transportation, warehousing & packaging, inventory, and order processing & administrative. Transportation cost is the main cost for operation in courier service industry, it will increase the profit of a...
Words: 2911 - Pages: 12
...Being Five Star in Productivity Roadmap for Excellence in Indian Banking Being Five Star in Productivity: Roadmap for Excellence in Indian Banking A The Boston Consulting Group (BCG) is a global management consulting firm and the world’s leading advisor on business strategy. We partner with clients in all sectors and regions to identify their highest–value opportunities, address their most critical challenges, and transform their businesses. Our customized approach combines deep insight into the dynamics of companies and markets with close collaboration at all levels of the client organization. This ensures that our clients achieve sustainable competitive advantage, build more capable organizations, and secure lasting results. Founded in 1963, BCG is a private company with 74 offices in 42 countries. For more information, please visit www.bcg.com. Federation of Indian Chambers of Commerce and Industry (FICCI) is India’s apex chamber representing over 500 industry associations and over 2,50,000 business units — small, medium and large — employing around 20 million people. FICCI works closely with Central and state governments and regulatory bodies for policy change. Indian Banks’ Association (IBA) is the premier service organization of the banking industry in India. Its members comprise of almost all the Public, Private, Urban co– operative and Foreign banks having offices in India, developmental financial institutions, federations, merchant banks, housing finance corporations...
Words: 18398 - Pages: 74
...simultaneously supporting broader organizational goals. We also can say that customer relationship management is about how to retain the relationship between the organization and consumer or supplier and customers. Thus, organization has to deeply understand about the details and information of customers to increase the profit. So, developing and maintaining the relationship with customers are so important. Meanwhile, we are using Jusco as our company reference. ÆON CO. (M) BHD. (formerly known as Jaya Jusco Stores Bhd.) is a leading retailer in Malaysia. The Company was incorporated on 15 September 1984. It was set up in response to the Malaysian Dato' Seri Dr. Mahathir's invitation to ÆON Japan to help modernise the retailing industry in Malaysia. It can help to improve the country's economic growth. Before that, in 1983, Dr. Mahathir visited Tokyo and discussed the proposition of bringing the Jusco name to Malaysia with the Jusco Co., Ltd. President, Mr. Takuya. At the end, the proposition was accepted. Jaya Jusco was invited to set...
Words: 6419 - Pages: 26
...1 i CASE STUDY ~ SEVEN-ELEVEN JAPAN CO. Established in 1973, Seven-Eleven Japan set up its first store in Koto-ku, Tokyo, in May 1974. The company was first listed on the Tokyo Stock Exchange in October 1979. In 2004 it was owned by the Ito-Yokado group, which also managed a chain of supermarkets in Japan and owned a majority share in Southland, the company managing SevenEleven in the United States. Seven-Eleven Japan realized a phenomenal growth between the years of 1985 and 2003. During that period, the number of stores increased from 2,299 to 10,303; annual sales increased from 386 billion to 2,343 billion yen; and net income increased from 9 billion to 91.5 billion yen. Additionally, the company's return on equity (ROE) averaged around 14 percent between 2000 and 2004. In 2004, Seven-Eleven Japan represented Japan's largest retailer in terms of operating income and number of stores. Customer visits to Seven-Eleven outlets totaled 3.6 billion that year, averaging almost 30 visits to a SevenEleven annually for every person in Japan. COMPANY HISTORY AND PROFILE Both Ito-Yokado and Seven-Eleven Japan were founded by Masatoshi Ito. He started his retail empire after World . War II, when he joined his mother and elder brother and began to work in a small clothing store in Tokyo. By 1960 he was in sole control, and the single store had grown into a $3 million company. After a trip to the United States in 1961, Ito became convinced that superstores...
Words: 4572 - Pages: 19
...Kids Clothing Store Business Plan Plan Outline 1.0 Executive Summary Mission Objectives Keys of Success 2.0 Company Summary Company Ownership Start-up Summary Company Locations and Facilities 3.0 Products Products Description Competitive Comparison Sales Literature Sourcing Technology Future Product 4.0 Market Analysis Summary Market Segmentation Target Market Segment Strategy Market Needs Market Growth Industry Analysis 5.0 Strategy and Implementation Summary Competitive Edge Marketing Strategy Sales Strategy Sales Forecast Milestones 6.0 Management Summary Organisational Structure Management Team Personnel Plan 7.0 Financial Plan Important Assumptions Break-even Analysis Projected Profit and Loss 1.0 Executive Summary Young parents, whether father or mother, are intereted about latest trends so they want their kids to look smart and beautiful by wearing dresses of the latest design. In order to fulfil young parents' expectations and demands for clothes that suit their kids whether boys of girls, T'square will be the ideal concept store. T'square is a new firm will be started-up to provide good quality and latest trend of children's clothing. We present an extensive range of kids wear that are manufactured using different fabrics such as Cotton, Silk, Wool...
Words: 3312 - Pages: 14
