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In: Business and Management

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FACTORS AFFECTING PERFORMANCE OF COMMERCIAL BANKS IN KENYA

BY

MAURICE MUIRURI KAARIUKI

A RESEARCH PROPOSAL SUBMITTED TO THE SCHOOL OF BUSINESS IN PARTIAL FULFILLMENT OF THE REQUIREMENTS FOR THE AWARD OF MASTERS IN BUSINESS ADMINISTRATION, DEGREE OF KENYATTA UNIVERSITY.

JULY, 2014

DECLARATION

Declaration by the Researcher
This research is my original work and has not been presented for a degree in any other University. No part of this study may be reproduced without prior authority of the author and/or Kenyatta University.

Signature……………………………………………………… Date……………………….
Maurice Muiruri Kariuki

Declaration by the Supervisor
This research proposal has been submitted for examination with my approval as the university supervisor.

Signature……………………………………………………… Date……………………….
Name (PhD.)
School of Business

ACKNOWLEDGEMENT

I take this opportunity to express my gratitude and regards to Professor name (PhD.) for his guidance. I am indebted to all the persons and institutions that offered support, encouragement and prayers to me during the entire research.
Lastly, I thank almighty, my parents, brother, sisters and friends for their constant encouragement without which this assignment would not be possible.

ABSTRACT

The study seeks to investigate the factors affecting performance of commercial banks in Kenya. The Background of the study reveals that there has been continued globalization and economic cooperation among the world economies resulting to efficiency in the world banking markets. There has been stiff competition amongst banks in Kenya resulting to banks continuously coming up with new strategies and products to survive the stiff competition and improve performance. The big issues in the study will be banks have aggressively increased customer base disregarding Know Your Customer (KYC) guideline.

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