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Research Strategies

In: Business and Management

Submitted By sweetsmile
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Quality is a substantially more confounded term than it shows up. Dictionary definitions are typically lacking in helping a quality expert comprehend the idea. It appears that each quality expert characterizes quality to some degree distinctive way. There are varieties of points of view that can be taken in characterizing quality (e.g. customer’s point of view, requirements- based perspective. As per Deming, customer definition of quality is the one that matters most. However, it is very vital for companies to identify the right customer. As per Deming, by improving quality, companies will decrease expenses as well as increase productivity and market share. Also, the quality was defined by Dr. Deming in two ways * A product that conforms to a set of standards, * A product that meets consumer wants and needs.
Once standards have been identified, in order to provide a "quality" product, suppliers need to assure that products are manufactured in a manner such that they conform to the quality standards.
Quality management is the totality of functions involved in the determination and achievement of quality (includes quality assurance and quality control). [Source: ASQ Statistics Division, Glossary & Tables for Statistical Quality Control, 1983]. The concept of quality management is the foundation for effective management and successful leadership. Programs like Total Quality Management, Six-sigma are practiced by many companies to implement best quality management practices. In my opinion, quality does not belong to just one level within the organization, it needs to be built in every level of the company and become the goal of the company. (Krakau, 2012)

Quality in IT development Industry
As we have understood the philosophical meaning of quality, I would like to continue the research to focus on the impact of quality management in the IT development...

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