Introduction

This paper will outline my finding after reading the case “Sick Leave”. The background of the case tells of four foreign exchange students working in Japan at the Board of Education. Three of the workers became sick and had to call off for two consecutive days. The workers were informed when they returned to work; they were required to return to work with a doctor’s note certifying they were in fact sick. When Kelly returned to work she gave her boss the note. Later that evening the accountant visits Kelly desk to have her sign her leave slip. The leave slip was not completed properly by the accountant; Kelly quickly noticed she was being charged vacation days instead of sick. Kelly bought this error to her supervisor Mr. Higashi’s attention and he stated it was not an error because they are doing things the Japanese way since they are in Japan. Kelly became furious because she knew what her contract stated and that she was entitled to both vacation and sick leave days. She produced a copy of the contract to her boss and he hurried to a meeting. Kelly sat at her desk and contemplated her next move. She talked to the other foreign workers and said she was going to call the company who hired them. I will give suggestions for Kelly to properly negotiate her reasons for being granted the use of her sick leave instead of being charged vacation leave. I relate my suggestions to framing and to effective communications in the workplace. I will outline the importance of communication when you negotiate effectively.
Outline the negotiation phases and provide an example of actions to take in each phase and explain why these actions would facilitate a successful negotiation.

In negotiation there are two outcomes, either you accomplish the outcome you desire or you fail. The negotiation phases help to reach a successful solution to the problem