...student that is willing to take advantage of what it has to offer. Along with these new chances also comes some rather difficult obstacles that can be easily overcome with the help of a friend or the guidance of a leader. In most cases that leader is the person right down the hall, the Residence Assistant. Currently as a freshman, know from personal experience that college can be a very scary experience for many reasons. First of all there is a major shift from the home centered family lifestyle to dorm based communal living. This can pose a problem for new students because it takes quite a bit of adjusting to get used to their new surroundings and ways of living. There is also the challenge...
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...I believe that being a Resident Assistant is far more than just a job that requires monitoring a floor or even unlocking doors, those things are only the tip of the iceberg. To be a Resident Assistant means to be a role model, an advisor, a therapist, a problem solver, and a great deal of other responsibilities are expected of such a person. Even though this is my first semester at Governors State University and I am considered a new student here, I am not new to college. My first experience with learning what a Resident Assistant was, was when I attended SIU in Edwardsville, during my freshman year of college. My RA that year was very personable and down to earth. She made certain hours throughout the day available in her room, if a student needed to ask questions, share comments, or even make suggestions. She also hosted different miniature gatherings on the floor, so we could get to know our fellow peers. Those encounters with my RA at the time, inspired me to want to be in a position where I could contribute to or even create that same environment for other students. When I saw the opportunity posted to become a Resident Assistant at GSU, I was eager to apply. I feel that my personal experiences and challenges I have faced during my years of college and the way I have recovered from those experiences, shows adversity, goal-orientation, and determination. I am willing to shed light on those experiences and help other incoming students who may struggle with getting acclimated...
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...I am pleased to be applying for the position of Resident Assistant. I am a natural leader and I pride myself on being able to effectively communicate, as well as collaborate with others. This will allow me to be for a supportive team member to those I work with. I am a reliable and approachable person which will allow me to be an effective RA as I help residents adjust to their living environment as well as assist them with whatever else they might need. The experience I possess that allows me to be a successful RA are my leadership position as Vice President of my high school Service Club. While serving as Vice President I assisted the President in organizing fundraising events and planning various service trips. Having this type of experience...
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...Daria Vinchesi is a resident advisor in Hannon Hall. She is also a very close friend and a very driven person. She is such a talented person that she reflects often on which direction she wants her life to go in. At her core, Daria loves to help people, and everyone around her knows it. Daria is the type of person that leaves the door open for anybody to stop by and say hi. There is any way to summarize Daria at all, it would be the word caring. I’ve never seen her give up on anything, no matter how difficult the situation might be. Over the past month she has had to deal with being a resident advisor and school. Moreover, a very difficult, and very personal situation. Daria is very instinctive and a very close listener, gives her an edge when it comes to having difficult, and sensitive conversations. This is an ability that sets her apart from her peers. Her empathy is truly inspiring to see, and that she takes everything to heart, even more so. Because of her genuine nature, Daria has many friends and very close relationships with the lucky few that get to spend time with her. As I have said above, Daria is a very driven person. This is most clear to see when talking about academics, or her plans for the future. When it comes to school, she puts in 110%, even when it comes to the classes that...
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...For me, the best advantage about being a Resident Assistant at APSU would be being able to live so close to campus and become familiar with the what APSU has to offer. This will benefit me as an RA because I will be familiar with the layout of campus and different events. As well as be able to assist any new or previous residents in punctual manner if they need help. Some adjustments I would make if I was chosen to be an Resident Assistant would be how complaints from residents are addressed and how efficiently they are dealt with. While staying on campus I had numerous issues with my suit mate having men over all the time and this would make me and my room mate uncomfortable. we even went to the Resident Assistant on duty to let them no...
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...Resident Assistant Emily Gicewicz was on her second round of the evening on the 7th floor, when loud screaming and talking was heard from the hall way coming from Suite 7D. Resident Assistant Emily entered the room at 12:10am and found the source of the noise coming from room 7D3. Upon entering suite 7D3, a large half-empty bottle of liquor was seen on the dresser and Resident Larissa Clark was seen with a blue can of alcohol in hand on the bed closest to the door next to Resident Laura Graf. Six residents were seen the room with cups of unknown contents. Resident Assistant Emily informed the residents that alcohol was not allowed and that Public Safety was being called. At 12:13 am, Resident Assistant Emily called public safety in the common area with a view of the room, Resident David Roberts followed Resident Assistant Emily and...
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...I have desired to earn an MBA for the past two years since obtaining my undergraduate degree and I am excited to now be in the process of making that goal become a reality. I have come a long way from the shy college student who in the beginning could barely handle the idea of being a resident assistant because it would require a considerable amount of interaction with students. I was able to conquer that original fear and later went on to become a Community Assistant and then a Manager for a student community. My path has not been the easiest, but nonetheless through facing some challenges I have accomplished many goals. My experiences have shaped me into a valued and respected leader in my professional and personal life. I am confident during...
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...I am interested in becoming a Resident Assistant because one of the first memories I have of moving into College Hall North, is how friendly all the RA`s were and how nice they were to me and how welcomed they made me feel. I can without doubt say that she not only reassured me and made me feel a lot calmer about being so far away from home but she reassured my parents and made them feel a lot better. That was the day I knew I wanted to be a Resident Assistance, I wanted to be able to relieve as much nervousness and stress about coming to college as possible and give my residents someone they can come to about anything at any time of day, without thinking they will be judged, the same way my Resident Assistance did for me. I like to be an encourager to people and help them to be the best they can be, as a Resident’s Assistant I feel like a big part of my job would be doing just that. Although I know that the job will get stressful at times I am very dedicated to people and I truly enjoy being able to positively...
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...worked at my job for going on four years. The company has continuously hired and fired people since I have been there, as far as the management go, I call it “The District Circle of Life”. The staff in which I work and interact with the most with is the Community Assistants (CA). A Community Assistant job combines being a Leasing Agent and a Resident Assistant into one job. The staff consist of twelve student workers that either attend Texas A&M University or Blinn College. We give tours of our property to prospective residents, handle legal documents, organize the office, and put on events for the residents that reside at our property. During this past summer, my job had its biggest turnover within our staff that I have seen in my couple of years of employment. We lost three out of five managers and lost seven CAs. It was not the smoothest transition between the old and new personnel, but we made it through it. Everyone has been able to mesh and get along pretty well for the past few months, except one manager, Jerry! Jerry is our twenty year old Resident Director for the property. His main responsibilities are the Resident Life Program at The District and the CAs. The resident Life Program is mainly ensuring all residents are happy, scheduling socializing events and handling roommate conflict. He is technically considered the boss of the CAs. He is younger than majority of the staff so you can kind of assume what kind of problems he runs into. The CAs refers to Jerry our little...
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...The authors may have disguised certain names and other identifying information to protect confidentiality. Ivey Management Services prohibits any form of reproduction, storage or transmittal without its written permission. Reproduction of this material is not covered under authorization by any reproduction rights organization. To order copies or request permission to reproduce materials, contact Ivey Publishing, Ivey Management Services, c/o Richard Ivey School of Business, The University of Western Ontario, London, Ontario, Canada, N6A 3K7; phone (519) 661-3208; fax (519) 661-3882; e-mail cases@ivey.uwo.ca. Copyright © 2000, Ivey Management Services Version: (A) 2010-01-08 One late afternoon at the end of October, Jason Mah, assistant residence manager at Cambridge Hall, was sitting at the residence cafeteria waiting for his friend to join him for dinner. His friend, unfortunately, had arrived in the middle of the “rush” period at the cafeteria, and faced a potentially long wait in the cafeteria line. As a student would put it: “It is a common joke around here, if you sit to eat while your friend is entering the cafeteria to get his meal, you will have enough time to finish dinner before he returns.” Mah was aware of the situation and already had started to investigate in order to propose some improvements to the residence management. Mah hoped that some minor adjustments requiring no major investments or disbursements...
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...at dinner time, where two thirds of the residents are expected to be served between 5:00 and 6:30 pm. The café serves meals, beverages, salads, desserts sandwiches and other snacks. Most students pay with their student meal cards. The Café is designed with three waiting lines, L1, L2 and L3. Line one is for the pre-cooked meals, and it provides a menu of its items. L2 is for the interactive cooking station and the students get to pick what they want to be cooked at that time. L3 is designated for the payment of meals. They have numerous complaints about services times amongst the different stations in the cafeteria. With the design layoff of the café it has caused a disturbance in wait time and flow. Jason Mah is the assistant resident manager and he is meeting a friend for lunch and notices the lengthy time it takes to get food. He decides investigate the problem and plans to discuss it with the director of housing services. PROBLEM STATEMENT Café D. Pownd experiences major delays in service times, due to an inefficient layout. Mah needs to create a plan to support the changes needed to Café D. Pownd. Mah needs to presents his findings in order to impact the management board. ANALYSIS/ CALCULATIONS It seems that Mah has put together a sustainable amount of data together to observe by using the stop watch method when people entered the café. What needs to be calculated is the average wait time for each station. Per the residents that were surveyed their excepted wait time...
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...Sustainable Competitive Advantage Approach Calveta whish is operating dining services is provide their services in senior living market by managing the food service operation to the senior living facilities (SLFs) in the United States. Calveta is very experience in preparing the healthy and nutritious food for old people that is suitable for the residence in the senior living facilities (SLFs). Other than Calveta, there are several players in the senior living market that providing dining service such as Culinair, Robertson and Pinehurst. All of them has operating in a wide market and had diversified their business in hospital, education, sports, business and industry sectors which SLF in one of their division business. The Calveta’s competitors are also having a big amount of revenues compared to Calveta. However, Calveta has their own strategy to maintain their family business in the senior living market. According to the Michael Porter’s competitive advantage strategy, there are two basic types of competitive advantage, first is cost leadership and second is product differentiation. Both competitive strategies can be more broadly narrow that result the third competitive strategy which is cost focus and differentiation focus. The companies is said to be stuck in the middle if they are unable to position in one these strategic advantage and they are unable to compete their business with other competitors in the industry. Competitive advantage is created by using resources...
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...JOURNAL #1-Scenario 3 A party in the residence hall is already a highly tense situation, made only more difficult to deal with the unexpected presence of another resident assistant at the party. Although the situation might be difficult to approach, as it involves not only one’s residents, but one’s colleagues, it is absolutely necessary that one should follow protocol and perform her duties as instructed. If I were put in a situation where a fellow RA was at a student dorm party, I would choose to include the staff member in the report. Certainly, it would be a tough and rather awkward decision to make, but I feel that it would be irresponsible to leave out information, and unjust to write up certain students having the party and purposefully exclude one person simply because he or she was my colleague. Of course, I would explain to the person that I would be writing them up, and express my sympathies, because everyone does make mistakes. However, being that the person involved serves as a RA, she should understand that including her in write up is one of our responsibilities. I would definitely speak to the person and assure them they would have options, depending on how many violations they had had previously. I would also express to the person my own feelings, how I personally feel responsible to make a fair decision, and to not report some but exclude others based on personal relationships. I would hope that the RA involved and I would be able to reach a certain understanding...
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...One late afternoon at the end of October, Jason Mah, assistant residence manager at Cambridge Hall, was sitting at the residence cafeteria waiting for his friend to join him for dinner. His friend, unfortunately, had arrived in the middle of the “rush” period at the cafeteria, and faced a potentially long wait in the cafeteria line. As a student would put it: “It is a common joke around here, if you sit to eat while your friend is entering the cafeteria to get his meal, you will have enough time to finish dinner before he returns.” Mah was aware of the situation and already had started to investigate in order to propose some improvements to the residence management. Mah hoped that some minor adjustments requiring no major investments or disbursements would be sufficient to resolve the situation. CAFÉ D. POWND The “Café D. Pownd” was a newly established cafeteria at the equally new Cambridge Hall residence that had opened in September, at the National Academy of Liberal Arts (NALA). The cafeteria served as a popular eating place for the 450 residents of Cambridge Hall, as well as for approximately 100 residents from Nottingham Hall, another residence located across the street. This cafeteria was open from 7 a.m. to 7 p.m. Monday through Friday and was closed weekends and holidays. It offered a wide variety of hot meals, beverages, salads, desserts, snacks and sandwiches. The majority of residents paid for their food purchases with their student cards through an...
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...EVALUATION OF CARE OF RESDENTS. I TAKE KEEN INTEREST IN MAINTAINING A CARING ENVIRONMENT FOR THE RESIDENTS AND FIND THIS ROLE FULFILLING AS IT ALLOWS RESIDENTS TO FOSTER A HOMELY ENVIRONMENT WHICH HELPS RAISED THEIR DIGNITY. I HAVE BEEN INVOVLED WITH MULTI DISCIPLINARY TEAMS, REALTIVES, AND VISITORS IN SECURING A BETTER AND EFFERCTIVE COMMUNICATION BOTH VERBALLY AND IN WRITING. I AM HARD WORKING, RELIABLE AND HAVE GOOD COMMUNICATION SKILLS. I HAVE SUCCESSFULLY FINISHED MY NVQ 2 AND 3 TO PROMOTE MY OWN PERSONAL DEVELOPEMEMNT. WHY DID YOU APPLY ON THIS JOB? I WOULD LIKE TO APPLY ON THIS JOB BECAUSE I WOULD LIKE TO EXPERIENCE WORKING WITHIN THE HOSPITAL SETTINGAS I WOULD LIKE TO LEARN MORE KNOWLEDGE AND DEVELOP MY SKILLS ALSO TO PROGRESS IN MY CAREER PATH. I WOULD ALSO LIKE TO EXPERIENCE WORKING WITH THE OTHER MULTIDISCIPLINARY TEAMS, DOCTORS, AND TRAINED NURSES. WHAT DO YOU KNOW ABOUT THIS WARD? (CHALKWELL WARD) I BELIEVE THAT CHALKWELL WARD IS A SURGICAL ASESSMENT UNIT WHERE YOU PRE ASSESS THE PATIENTS WHO IS REFERED FROM GP, AND EMERGENCY DEPARTMENT. TELL US ABOUT YOUR PREVIOUS JOB? I WORK AS A SENIOR CARE ASSISTANT IN A PRIVATE RESIDENTIAL HOME, I WORK VERY CLOSELY WITHIN MY COLLEGUES SUCH AS CARE ASSISTANTS, I HAVE BEEN ADMINISTERING MEDICATION TO THE RESIDENTS, ASSISTING THEM WITH THEIR PERSONAL CARE , I LIASE WITH THE MULTIDISCPLINARY TEAM WITH REGARDS TO THE RESIDENTS PLAN OF CARE AND TREATMENT. WHY DO YOU LOVE YOUR ROLE? I ENJOY WORKING, I AM VERY PASSIONATE...
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