...| Assignment | | MGT3ISC – Interpersonal Skills and Conflict Management | Table of Contents 1. Table of Contents .................................................……………………..... 1 2. Introduction ............................................................…………………....... 2 3. Conflict identification .................................................……………..……. 2 4. Options for resolution .............................................…………………....... 2 5. Plan of Action ..........................................................…………….....……. 4 6. Future avoidance ....................................................…………………....... 4 7. Summary ............................................................……………….....…....... 5 8. References ............................................................…………………...........6 Introduction Kenneth Thomas defined conflict as “the process which begins when one party perceives that another has frustrated, or is about to frustrate, some concern of his”. Conflict is disagreement between individuals who values, needs, wishes, interests, perceptions, incompatible goals leads to an opposition. Conflict identification between customer and Home Improvement Store In current situation conflict rose from different perception based on advertising of the product, which didn’t work as it was expected and unhappy customer wanted a full refund. However the time had passed and it’s been 5 month since the product was...
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...CASE STUDY QUESTIONS 1. What competitive forces have challenged the television industry? What problems have these forces created? Overall use of high-speed Internet access, powerful PCs with high-resolution display screens, and iPhone and other mobile handhelds, and file-sharing services have made downloading of video content from movies and television shows faster and easier than ever. Also people can even have more choices to watch different kinds of television shows. Internet appears an increasingly important role in television business strategy than it has in the past. Television is starting to lose viewers to the internet streaming of television program. The advertisers and viewers is change to use for the internet as delivery systems for content which keep the television industry lose revenue. For the result, there are more and more people start to watch movies and television online instead of watching these through the television. This is a big problem for television industry that is losing their customers. 2. Describe the impact of disruptive technology on the companies discussed in this case. The impact of disruptive technology on the companies in this case is bigger thing that will be definitely more and more choose to watch movies and television shows on the Internet. Disruptive technology or innovation makes a product or service better by reducing the price or changing the market in a way it does not expect. We think the television industry should try to...
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...a Spanish accent - I think he's like Mexican or something. Anyway.... I can hardly understand him and he's got a ton of questions and I don't want to give him any wrong information. I just think you'd have a better chance at helping him out. Clara: Better chance? Is he asking about something that I specialize in? Steve: No, not exactly - but I figured since your entire family was from Brazil... Clara: First of all - in Brazil, Portuguese is spoken - not Spanish. Secondly, I studied French in school and don't know the first thing about Spanish. Steve: Well either way - you definitely know more about all that cultural stuff than I do... Clara: Cultural stuff? Steve: Whooaaaa....settle down. I didn't mean to offend you - I was only trying to help out our company! Boss: Excuse me. Clara and Steve. Can I see both of you in my office? Resolution: Ben/Boss: I couldn't help over hearing your conversation. If you have a minute, maybe I can help. Clara: No it's ok,... I'm sure we can work it out later. I really have to get back to work. Steve: It really wasn't a big deal....we're fine. Ben/Boss: Well, it is a big deal to me. Why don't you two have a seat and let me talk. I couldn't help overhearing .... that the two of you may be having a bit of a misunderstanding regarding what Steve might have said. Steve: Clara is blowing this way out of proportion, Ben. I was only trying to help the company out by teaming the customer with the most suited person from our team...
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...willingness to work towards the set purpose o Increase fund of information by exchanging views and ideas o Create conducive environment for discussing conflicts and reach a fair resolution o To stay committed to tasks and projects to achieve final objective in set time frame o Maximise on opportunities of learning from team members’ knowledge, confidence, skills and abilities o Put in optimum efforts in producing functional and well-performing final product Team Norms: o Treat each other with dignity and respect practicing and experiencing humility o Listen first to understand without being dismissive of the input received when we listen o Transparency: Avoid hidden agendas, ‘WE’ before ‘I’ o To be prompt, communicative and authentic with each other about ideas, challenges, and feelings o Trust each other and have confidence that issues discussed is for the best of final goal o To make for other members’ weaknesses by being supportive and offering strength o To treat challenges in a way that promotes mutual discussions leading to best solutions My strengths: o Communication skills o Adaptive o Punctual o Reliable o Social o Researcher My weaknesses: o Too detailed o Sweat small stuff o Gullible Process: o Understand the task / project aims and outcomes o Brainstorming and discussions on ideas and suggestions (Behavioural and Normative viewpoints) ...
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...Alternative Dispute Resolution Felicia Greene LAW/531 April 4, 2016 Carol Parker Alternative Dispute Resolution In this paper we are asked to review a state level business dispute taken from either our own experience, the text or from personal research. I have chosen to discuss a case that is discussed in our text, Business Law 16th edition. The Case I will be discussing will be Hagan v. Coca-Cola Bottling Co. This case is about two sisters, Linda Hagan and Barbara Parker, who drank from a bottle of Coke which they both agreed tasted flat. After observing the bottle in the light both women observed what appeared to them to be a used condom with a “oozy sticky stuff coming out of the top” (Mallor, Barnes, Bowers, Lanvardy, 2014). After being sent to Coca-Cola for testing it was determined that the object was mold and not a used condom. Before the findings the medical personnel at the Coca-Cola facility told the ladies they should be tested for HIV. Those tests came back negative for both of the women. Hagan and Parker brought a negligence action again Coca-Cola and at the conclusion of the trial were awarded $75,000 each by the jury. However, the trial court reduced the jury award to $25, 000 a decision that both sides appealed. The appellate court revers the jury award and concluded that under case law concerning the impact rule, neither of the plaintiffs had proven a claim because neither had suffered a physical injury. ("Hagan V. Coca Cola Bottling Co", 2016)...
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...SUMMARY OF QUALIFICATIONS • Certified Nursing Assistant with three years of experience. • Skilled in developing trust and rapport and the ability to effectively communicate with individuals from diverse background. • Ability to perform common Nursing Assistant functions with accuracy and precision, while paying attention to details and maintaining thorough documentation for accountability and compliance. • Leadership skills and excellent customer service delivery. • Able to handle cash and making sure that all the registers have enough cash for the day. • Able to run the store and making sure all the stuff are doing their duties. PROFESSIONAL EXPERIENCE SUNRISE 2015-2015 Nursing Aide Assists residents with ongoing activities...
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...THE AUTHOR? Franklin is a fascinating historical figure: a Founding Father and Renaissance Man (scientist, journalist, businessman, statesman), he was well-respected and enormously influential in his time; his writings, teachings, and discoveries deeply improved our lives. WHAT’S IT ABOUT? Franklin always carried a booklet with these 13 virtues. Each time he disobeyed a virtue, he’d mark it in his booklet. Since he focused on one virtue per week, he’d complete 4 cycles each year (13 virtues, 52 weeks). Here’s my (loose) interpretation of his virtues: 1. Temperance. Don't overeat or overdrink 2. Silence. Speak only when you have something good to say 3. Order. Organize your life; pay attention to ALL aspects of your work 4. Resolution. Always do what you say you'll do 5. Frugality. Spend little and spend wisely 6. Industry. Use your time wisely; stop doing wasteful things 7. Sincerity. Don't lie; be honest and fair 8. Justice. Don't harm others or ignore your obligations to them 9. Moderation. Avoid extremes; don't hold grudges 10. Cleanliness. Regularly clean your body, your clothes, and your home 11. Tranquillity. Don't get upset at small or unavoidable things 12. Chastity. Only have sex for health or babies, and never hurt others 13. Humility. Be super humble Here’s a version with Ben’s original wording. WHAT ARE THE IMPORTANT LESSONS? Lesson #1: Focus on one thing at a time Franklin spent each week focused on ONE of his 13 virtues, "leaving all others...
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...Violence is a behavior involving use of physical force to hurt other people. It gives birth to emotional distress or physical pains to people experiencing it. Violence can be experienced anywhere in any form such as family violence, community violence, hate crimes or speeches, sexual violence. It could be even media violence which is shown in films, video games, cartoons and TV. Media violence is the act of showing crimes, killings, fights, abuse etc. Media is now a day’s considered as one of the best source of education. It has power to create negative and positive effects on the mind of people. People rapidly adopt the stuff shown by it. The violence shown by media is becoming the cause of great aggression as people are unconsciously adopting it. Aim of this essay is to highlight the fact that violence shown in media is giving birth to aggressive culture .We will see that to what extend does the violence shown in media disrupts the behaviors .Why people find the use of bad behaviors as the only way for the solution of their problems. Basically we will see what impact it leaves on mind that leads to aggressive behavior. Why people become unable to distinguish between fantasy and real facts and result in threat for others. Exposing children and adolescents (or ‘youth’) to violent visual media increases the likelihood that they will engage in physical aggression against another person. By ‘physical aggression’ we mean behavior that is intended to harm another person physically...
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...management. * Develop a deep understanding of projects. * Manage assigned projects with a clear understanding of business and IT context. * Develop an understanding of cross-organization dependencies. * Drives projects, leading multiple efforts simultaneously. * Performs core project management duties, including developing a project plan, detailed task-driven schedule, resource plan, and communication plan; and managing project execution from analysis/design through build, test, and deployment. DESIRED SKILLS & EXPERIENCE: If you can accomplish the above, then you’ve got what it takes. We are looking for a keen interest in how to define deliverables, engage stakeholders, and drive to successful resolution on time. There is other cool stuff about this internship; like flexible work hours and an awesome wellness program, but none of that matters if you aren’t super stoked by what you will be learning every day. As an intern, we will work with your school to get you course credit as well as compensation (DOE). When you join our team, you become a part of our family. Your well-being is important to us, and at the top of the list is your ability to show up fully alive every day. WHEN APPLYING: Channel your...
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...Product Liability (Music) [00:08] Whatever kind of equipment you buy, you expect it to work for the purpose intended. [00:12] By selling or leasing an editing system to Quick Takes Video, Non-Linear Pro is implying that the system can be used to edit video. [00:20] How well it performs is another question. [00:23] So… you know, Hal thinks that this Non-Linear editing system is going to cut the time on every project in half, [00:31] but since everything’s got to be digitized first, it, ah, may not save as much time as he thinks. [00:37] Yeah, but you know, everything’s going digital these days, so, you know, we may as well get started. [00:42] That’s true. [00:43] You know, besides, once the video’s digitized, it should make editing a lot more fun. [00:48] Oh, you know what? I ran into John from Video to Go at Barney’s the other night, and he said that they have, like, all the A-Line systems, and he loves it. [00:58] So I wonder why we didn’t use A-Line instead of Non-Linear Pro. That’s… [00:62] Well, you know Hal. [00:64] What? [00:65] This is probably much cheaper. [00:67] It’s true (laughs). [00:68] Yeah. [00:69] Ah, let’s just cut the, cut the lights, and ah… watch this tutorial, okay? [00:75] Oh, hold on, let me just make sure that the drive is in place. The manual’s really clear about this, okay? [00:79] Okay. [00:80] Let’s see if I can get this… OUCH! [00:82] Oh, what happened? [00:84] Oh man, I cut my finger on this sharp piece of metal down there. Jeez...
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...Features Categories/ Sections The categories/sections are visible right below the NatGeo logo in a hard to miss yellow on black background, just like the logo. The first level of categories includes Home, Video, Photography, Animals, Environment, Travel, Adventure, NatGeo TV, Kids and Shop. When one hovers over any one of these categories, it is illuminated in a different colour with a dropdown box which showcases photographs and article titles about the featured content under that category. Also comes with it a horizontal submenu which gives further sub-categories. Notifications/ Alerts There are no direct notifications or alerts on the website as it is not a social networking or market watch website. Instead all the notifications and alerts are sent by mail to the user’s email id from the Nat Geo website. Integration of Data The content/data in the website has been integrated clearly and quite precisely. Every article, photograph and video has a tag which makes it easier for the data to be classified into categories. The website has a Root structure which can be explained by the following example. Eg. Under Enviornment >> Green Guide >> Green Living >> Green Household >> Vegans and Vegetarians >> The article ‘Side Effects of Becoming a Vegetarian’ Personalization A user can personalize their account by filling in personal details like creating a Username, specifying their Date of Birth, defining their Location, uploading a Profile...
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...For You Hi there. My name is Tucker Helgeson Thorn. I’m an average sized dude with a slightly above average sized penis. I personally think I’m funny looking, but to this one girl I am one handsome devil. Before this girl came along in to my life. I had what some would say self confidence issues. Drinking every weekend, not caring about the outcome of any situation, was how I was. I didn’t have sex a lot as a single man, and actually have only had sex about half a dozen times in the past year. I have this addiction to scary monsters and horror thriller films. But enough about that stuff. On new years eve of 2015 to 2016 my resolution was to slow down. Pay attention to my life and my career. A few days later this girl my best friend had just started talking to told me she had a girl for me. My first thought was really? What does that even mean? Curious I said “yeah tell her to hit me up”. That very night the most gorgeous woman I had ever seen, messaged me. I was stoked and it sounded like she was too. The first couple of days we were just talking, shooting the shit, getting to know each other. On January 7th, we made it official she was mine and I was hers. Talking everyday, falling madly in love with each other. From week one I knew this girl was the one. She is perfect everything about her just clicked with me. It wasn’t long before I told her I loved her. The most amazing feeling was when she said it back. My heart pounding in my chest fulfilled with ever lasting joy. With...
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...CMA Exam Support Package Examination Essay Questions For Practice © Copyright 2010 By Institute of Certified Management Accountants Introduction The Institute of Certified Management Accountants (ICMA) is publishing this book of practice questions with answers to help you prepare for the CMA examination. Each question is referenced to the Content Specification Outline (CSO) and the Learning Outcome Statements (LOS). These questions are actual “retired” questions from the CMA exams and are intended to supplement other study materials. These practice questions will help you test your understanding of the concepts and rules included in your CMA study materials by requiring you to apply those concepts and rules to unique and varying situations. You will encounter different scenarios and applications on your actual examination so it is essential that you understand the underlying concepts. In general, it will not be helpful to you to memorize particular questions. Essay questions appear in both Part 1 and Part 2 of the CMA exam and combine topics from the part in which they appear. No inference should be made from the lack of practice questions in any topic areas. All topic areas listed in the Content Specification for each exam part can be tested in the essay questions for that part at the difficulty levels shown. The CMA Program is a rigorous test of your skills and capabilities and requires dedication to be successful. We hope that these practice questions...
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...Minimalism Essential Essays Joshua Fields Millburn and Ryan Nicodemus Also by The Minimalists Minimalism: Live a Meaningful Life Also by Joshua Fields Millburn Falling While Sitting Down: Stories As a Decade Fades: A Novel More Info TheMinimalists.com JoshuaFieldsMillburn.com Published in 2011 by Mins Publishing Copyright © 2011 by Joshua Fields Millburn and Ryan Nicodemus All rights reserved, though it would be appreciated if youʼd tell other people about this book if you enjoy it, whether you paid for it or not. Let it be known that any profits from this book will most likely be spent on coffee and/or burritos. Library of Congress Cataloging-in-Publication Data Minimalism: essential essays / Joshua Fields Millburn, Ryan Nicodemus. — 1st ed. ISBN-10: 1-936-53945-1 ISBN-13: 978-1-9365394-5-1 1. Title. 2. Minimalism. 3. The Minimalists. 4. Simplicity. 5. Self-improvement. Feel free to take pieces of these essays and replicate them online, but please give a link back to www.theminimalists.com along with it. If you want to use more than a few paragraphs, it would be great if you’d email theminimalists@theminimalists.com and let us know what youʼre up to. Contact Information: Joshua Fields Millburn Ryan Nicodemus email: theminimalists@theminimalists.com web: theminimalists.com Cover photo by Mick Evans and Hillary Hopkins Cover design by Colleen McCulla Formatting by Chris O’Byrne at ebook-editor.com Special thanks to four people who helped make this collection appreciably better...
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...Minimalism Essential Essays Joshua Fields Millburn and Ryan Nicodemus Also by The Minimalists Minimalism: Live a Meaningful Life Also by Joshua Fields Millburn Falling While Sitting Down: Stories As a Decade Fades: A Novel More Info TheMinimalists.com JoshuaFieldsMillburn.com Published in 2011 by Mins Publishing Copyright © 2011 by Joshua Fields Millburn and Ryan Nicodemus All rights reserved, though it would be appreciated if youʼd tell other people about this book if you enjoy it, whether you paid for it or not. Let it be known that any profits from this book will most likely be spent on coffee and/or burritos. Library of Congress Cataloging-in-Publication Data Minimalism: essential essays / Joshua Fields Millburn, Ryan Nicodemus. — 1st ed. ISBN-10: 1-936-53945-1 ISBN-13: 978-1-9365394-5-1 1. Title. 2. Minimalism. 3. The Minimalists. 4. Simplicity. 5. Self-improvement. Feel free to take pieces of these essays and replicate them online, but please give a link back to www.theminimalists.com along with it. If you want to use more than a few paragraphs, it would be great if you’d email theminimalists@theminimalists.com and let us know what youʼre up to. Contact Information: Joshua Fields Millburn Ryan Nicodemus email: theminimalists@theminimalists.com web: theminimalists.com Cover photo by Mick Evans and Hillary Hopkins Cover design by Colleen McCulla Formatting by Chris O’Byrne at ebook-editor.com Special thanks to four people who helped make this collection appreciably...
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