...HCA01579 | Facility: | London Bridge Hospital | Location: | London | Category: | Administration & Business Support | Salary: | Competitive | Closing Date: | 08/08/2014 | About Facility and Benefits London Bridge is a private hospital offering the very highest standards of clinical skills and nursing care across a wide range of specialties. It’s a dynamic and highly professional environment where the advanced equipment and technology is second to none and our employees take pride in being the best at what they do. The Business Office team is looking to recruit on Contract Business Office Assistants for its expanding department. This department provides support services spread across several buildings in London Bridge, the City of London (Tower Hill), Old Broad Street and Sevenoaks. Job Description As an administrator you will be covering reception registration desks. You will welcome patients into the department, receive and resolve telephone enquiries, liaise with consultants and other clinical staff in order that the clinic is running smoothly. You will also register patients onto Meditech ensuring the information captured is accurate and entered correctly. In addition you will use registration reports to spot registration errors and correct any accounts so they can be billed. Additional responsibilities are the management of cash reconciliation, scheduling and appointments. Please note that the hours of work follow a shift pattern which ranges from 7.30am...
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...University staff with an overview of ‘best practice’ change management methodologies, research, readings and guiding pro formas. This guide does not attempt to reproduce the many informative texts written on change management, transition and transformation. The follow-up reading is also strongly advised as it informs much of the change management and transition processes undertaken in the University of Adelaide. The guide identifies the differences between managing the process of change and leading people through transitions. It describes the University’s preferred process model of change which is John Kotter’s Eight-Stage Process for Creating Major Change. The importance of transition management is also addressed by the inclusion of William Bridges’ Three Phases for Managing Transitions. The guide then goes on to explain the practical implementation of these methodologies through the project...
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...and issue it, run your payments, and handle claims on the policy. [pic] to suck contained by the client ,take the money and within case of a claim be the first to deny it, later call his superiors and inform them of the claim so they deny it also, but the agent wind up lookin like your friend [pic] Hi! The role of an insurance agents is to BRIDGE between the insurance company and a soul who wants to be insured or want their property to be insured. He also act as the SPOKESMAN of the insurance company so that he may be able to put on the market an insurance. He is also an AGENT because he get a commission everytime a entity buys and believe in what he is selling. [pic] The previous posts have be correct w the exception of the person who doesn't figure out insurance. As an agent I have no power to deny a claim, or to even SUGGEST denying a claim. Most claims are pretty clear cutcovered, or not covered!! My responsibility is to inform the client roughly speaking all aspects of the product self considered after learning around what risk exposures they have whether it is for their home, auto, business. I also hold a responsibility to present complete factual information to the company so they are competent to properly access the risk they are insuring. When a claim situation develops I am able to assist the client w any question & guide them through the process....
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...Reflection paper 2 April 28th, 2014 From telling to talking The issues under discussion during the second session and in the accompanying readings revolved around stakeholder theory as an approach to executing corporate responsibility. This theory is based on company-centrality where various layers of the environment of the company are independently analyzed. In the context of this theory, a stakeholder is understood to be any actor with an explicit or implicit interest in the activities of the company. Actors that typically fall under this category are e.g. employees, owners, customers, the government and surrounding communities. As evidenced by the examples, the concept of stakeholder entails a wide array of internally divergent actors. According to the article stakeholder relation management can be viewed from two distinct vantage points. The first approach views stakeholder relation management as a strategic vehicle for furthering underlying aims of the company. The alternative approach views stakeholder relations management as an intrinsic value that should be furthered as a product of its own merits. The issue of effectively managing stakeholder relations has in recent years gained much more prominence and astute companies are in many cases turning to it as a means to increase customer retention/loyalty and thereby positively impact shareholder value. This kind of an approach would allude to the strategic view as the more prevalent vantage point for approaching stakeholder...
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...Company Q – Social Responsibility 1 Case Study on Social Responsibility – Company Q For over forty years, the subject of business ethics has continued to evolve and one aspect in particular, social responsibility has become more of a focus. A company’s attitude on social responsibility is evaluated in how they maximize positive impacts on stakeholders while minimizing the negative impacts. Stakeholders include employees, customers, investors and the communities in which they operate. Over time, examples from the world of business have shown ethical standards and social responsibility have a positive impact, not only in terms of reputation management, but long-‐term organizational success. Based on the information provided about Company Q’s actions, it appears that the primary driver for their business decisions is short-‐term economic responsibility without evaluating impacts to all of their stakeholders. Three...
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...Ultimately, women strove to sustain their families through the war. In order to sustain their family’s, women’s domestic responsibilities, work outside the home, family relationships, and social activities had to adapt. Many of the wartime experiences within families, in refugee situations, and at boarding schools challenged the traditional standards of female behavior. Initially, young women believed they would simply return to their pre-war roles, but the shift forever altered southern womanhood. The outcome of the war would decide if the young women’s roles in society were the ones they had been educated for or the ones they had adapted. In the end, the young women’s fervent patriotism wasn’t enough to spare them the dramatic societal and role shifts sparked by the loss of the...
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...was flourishing in the earlier years under the Indian Government. • They were following the Trait Theory and the leaders are characterized with some specific activities. 1.1.2 The Influence • To ensure its business and technical staff could maintain and use the system, the company sent 40 employees to Oracle University. They were more employee oriented leaders, but when gradually, the Ministry of Civil Aviation had to work under the guidance of bureaucrats and politicians, they became more product oriented leaders the amount of losses were huge. • With this drastic change we could sum it up as follows With reference to Behavioral Theory, within the managerial grid , we can observe a shift from A to C With reference to the Michigan Studies on Behavioral Theory, we see a stark shift from employ oriented leadership to production oriented leadership. • Political and bureaucratic hurdles made management ineffective on critical decisions, particularly on operations, finance and staffing. • Competition was restricted in order to protect the state enterprises, even though their service...
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...It is each person’s responsibility to communicate his or her thoughts. There are many ways to get a person’s thoughts out. Some of the most common ways to communicate are: Speaking, writing, e-mails ect.. ( Du Pre, 2005). There are verbal and non-verbal types of communication that each person can work with. Not every person has the ability to talk. For these people there is the ability to write or do sign language to communicate his or her point across. There are many issues that can cause communication to not come across the right way. For instance, if a person is extremely irritated, he or she might let that irritation get the best of him or her and the statements made might be irrational. Language barriers can also be difficult to work through. Age differences can pose a problem as well too. An older person cannot go to a three year old with a loaded request, and expect that child to fully understand what is being said. Disabilities can also get in the way of proper communication. If there was a person who was deaf and one hearing; the hearing person might not know sign language. That would put a kink in their communication. In communication, one needs to take into consideration the barriers he or she may come into contact with, and prepare his or herself to work around said barriers. In the place that I used to work at there were three ways of communication that we used with one another. There was face to face communication at the start of every shift where the nurse ran...
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...Rennebu UOPX 8/22/11 Management has been described as a social process involving responsibility for economical and effective planning/regulation of operation of an enterprise in the fulfillment of given purposes. It is a very dynamic process consisting of various elements and activities. Managers exist in every business. In fact, managers do the same types of tasks in all business. Whether a person manages a hair salon or a factory, the manager’s position consists of similar tasks. Planning, organizing, leading, and controlling all serve an important part in achieving management’s vision. Each component is important and one cannot function well without the others. The first component of managing is planning. A manager must determine what the organizations goals are and how to achieve these goals. Much of which comes from the vision and mission statement for the company. Setting objectives for the goal and following up on the execution of the plan, are two critical components of the planning function. For instance, if a manager at my company were to get hired in a different program, they would need a new hiring plan, contract plan, and strategy plan. Planning is necessary to ensure proper utilization of human and non-human resources. Managers are responsible for organization of the company and this includes organizing people and resources. Knowing how many employees are needed for particular shifts can be critical to the success of a company. If those employees do not have the...
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...between Associate Degree Nurse vs Baccalaureate Degree Nurses Education is the key factor for the growth and development of nursing. With associate degree, students have been prepared with all knowledge and skills to work in the real world. Information about diseases, treatments, diagnosis, signs and symptoms along with interventions are applied to the plan of care and communicated among the team. Within 3 years, an associate degrees program will prepare hands-on nurses to be ready for the real world of nursing. However, a 4 years of baccalaureate nursing program will encompass the associate program plus a broader scope of practice such as nursing research, management, public and community health, humanities and sciences. It opens up a bridge to get to master degree for a more in-depth nursing knowledge. All the additional courses of baccalaureate nursing program provide nurses ways to empower the roles of assessing, critical thinking for better communicating and providing care. This allows nurses the capability to be a team leader, a charge nurse. Also, nurses have the opportunities to get involved in bigger organizations, have a voice in politics, social issues regarding healthcare and treatment. Nursing employees will have a better approach to enhance the professionalism, passion and development since they have more...
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...slowly implemented into the biggest industries and raised awareness throughout the customer base and stakeholders. The Brundtlant Report created emphasis on the importance of sustainability for the future prosperity of a firm. The World Commission on Environment and Development wrote in 1987 that development is created by “meeting the needs of the people without compromising the ability of future generations to meet their own needs”. Even though this was said pretty far back, they couldn’t have been more accurate. With a rich-poor gap constantly on the rise it has become a business imperative to bridge this gap. This infers that everyone with the opportunity or in the position to create a positive change, has the obligation to do so; and that’s the main focus in today’s sustainability efforts. Even though many large corporations have come a long way towards embracing their own responsibility to society and the environment, we still have a long way to go. This reading states that there are more recyclable products being released every day, however only 7% of total plastic that is used is actually recycled (Palmer, 2015). One of, if not the biggest problem that sustainability faces is competition. In order for small corporation to ever grow and compete against larger companies it requires and excess use of natural resources. Some large organizations focus on profit and are solely driven by maximizing revenue and keeping shareholders happy with money in their pocket. In order...
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...If you really require a job description to do your job, then I don’t want you working for my company. You see I expect you to know what your overall responsibilities are and I expect you to fulfill them. Yes we will provide orientation and training where required, but we don’t provide you with a strict “To Do” list that you must meticulously follow. We want you to do whatever is required to get the overall work done and that may vary; it may even entail cleaning up, heaven forbid, even though it’s not in your job description. Worse yet, it may even require you to make independent decisions that aren’t detailed in your job description. We often hear managers talk about the necessity and importance of having clear up-dated job descriptions for all staff. I’ve made a habit of asking them if they have one themselves; the answer is usually no. I further ask them if they need one to understand what their responsibilities are. They start to look slightly uncomfortable and say no they don’t. So why do all their staff require job descriptions? Are they less intelligent, less responsible, less able to think for themselves? Or do they need to have all of their actions and initiative controlled? A job description has traditionally been expected to outline what the duties and responsibilities of a position are. All too often this has become a 2 to 3 page or even longer “To Do” list rather than a brief one-paragraph outline. We have seen 7 page descriptions in the public service. This...
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...Donoghue v Stevenson (duty of care) The first element in a claimant’s case negligence is whether the defendant owed him a duty to take reasonable care. Duty of care therefore, exists as a control devise in order to determine who can bring an action for negligence and in what circumstances. When a person suffers loss as a result of negligent conduct, they will want to shift that loss on to the person who caused it though negligence action. When a negligence action is brought to court, the judge will usually be able to rely on precedent to determine whether a duty of exists. But what if there is no precedent? What test should the judge use to determine whether a duty of care exists? Negligence liability has existed in one form or another for centuries, but until the 19th century there was no concept of duty as we now know it. Liability existed within defined relationships such as doctor-patient or employer-employees. Where a case fell outside a recognised relationship, there was no test for determining whether liability existed or not until the most famous case in legal history Donoghue v Stevenson in 1932. In Donoghue, the claimant suffered illness as a result of consuming a ginger beer bought by her friend. She could not sue the retailer nor the manufacturer as she had no contract with both of them. On the facts the café owner would have been liable to the friend for breach of contract in selling him a defective product, if the friend had suffered damage. However the House...
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...however, needs more than just good practical skills. To be a role model and encourage teamwork, the chef must demonstrate effective organisation, time management and meet occupational health and safety standards (OHS). These are equally important work practices, as they contribute to a safe and productive work environment. Furthermore, all these skills need to be consistently practised until they become an automatic part of the chef‟s daily working routine. Chefs have been called “the people in the middle” They are regarded as employees by higher management but are looked upon as members of management by employees below them. In reality they are both. They translate higher management‟s directives into an efficient food production service. They bridge the gap between policies and action, between goal setting and goal attainment. In fulfilling the position of kitchen manager, the Head Chef was empowered to hire and fire, to promote, and to award pay rises, with little accountability to higher authority. But with the appearance of large hotel groups has come a new managerial philosophy based on a growing recognition that chefs must posses flexible attitudes and develop social awareness if there subordinates are to work at maximum efficiency. Modern chefs must understand how their workplaces informal organisation works and how people are motivated. They must be able to plan ahead and adjust their personal styles to changing circumstances as well as apply fundamental management techniques...
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...Running head: COMPARISON BETWEEN ASSOCIATE DEGREE AND Comparison between Associate degree and Baccalaureate degree Candace Haggard GCU Comparison between Associate degree and Baccalaureate degree Nursing education traces its history from the humble beginnings incorporating “on the job” training to a modern era of PhD program at today’s research universities. Currently, there are three levels of education found in entry level nurses: diploma nurses, associate’s degree in nursing, and a Bachelor of Science in Nursing. Often there is confusion as to why nursing students will put forth the extra effort to obtain a Bachelor of Science in Nursing. As the discussion unfolds, it will become apparent that the nurse trained at the associate degree level tends to practice at a technical level, whereas the nurse educated with a Bachelor of Science degree practices at a professional level. Nurses may have different competencies depending on whether they were educated through an Associate Degree in Nursing Program or a Bachelor of Science Program (Hood & Leddy, 2003). ADN graduates practice within the guidelines of eight core components and competencies identified by the National Council of Associate Degree Nursing Competencies Task Force. These core components are: professional behaviors, communication, assessment, clinical decision making, caring interventions, teaching and learning, collaboration, and managing care. These core components help with clinical decision making...
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