Premium Essay

Retail Banking of Cbl

In: Business and Management

Submitted By sttridder
Words 9861
Pages 40
INTERNSHIP REPORT ON Retail Banking Activities of City Bank Ltd Gulshan Branch of the year 2009, Dhaka

1

INTERNSHIP REPORT ON Retail Banking Activities of City Bank Ltd

Submitted to:
Syeda Shaharbanu Shahbazi Ahmed Senior lecturer, BRAC Business School BRAC University, Dhaka

Submitted by: Md.Mozahidul Islam ID: 05304077

Date of submission: 20th December, 2009
2

Letter of Transmittal
December 20, 2009 Syeda Shaharbanu Shahbazi Ahmed Senior Lecturer BRAC Business School BRAC University, Dhaka

Dear Madam, I am glad to submit my report on the topic as you have assigned me to prepare an internship report on retail banking activities of City Bank limited of Gulshan Branch as a partial requirement of the course Bus 400. Now I am looking forward for your kind appraisal regarding internship report. You would be glad to hear that I have given my best effort to prepare the report with relevant information that I have collected from City Bank Limited, Gulshan Branch and from other relevant sources during my internship program. I have the great pleasure to have the opportunity to study on “retail banking activities” of City Bank Ltd. It is meaningful to mention that the knowledge I have gathered during the internship period, will help me in practical field of professions. In spite of various inadequacies I have tried to cover all the relevant affairs. It is quite worthy to mention that without your kind hearted guidance and cooperation it would not be possible for me to authenticate this paper. I will be pleased and grateful to you to answer any sort of quarry you think necessary. Sincerely yours,

Md. Mozahidul Islam-(05304077)

3

Acknowledgment

This Internship has been a very good experience for me in the way that it has given me the chance to understand the real world outside the classroom. I’ve learnt a lot about the office environment and...

Similar Documents

Premium Essay

Strategic Human Resource Management

...Term Paper Subject: Principles Of Management Topic: Strategic Human Resource Management Submitted to: Sanjana Hossain, Lecturer, Bangladesh University Of Professionals,Dhaka. Submitted by: Muhammad Maruf Rayhan Department: BBA In Accounting and Information System Section: A Roll: 16221031 Submission date: 11.04.2016 LETTER OF TRANSMITTAL To Lecturer Sanjana Hossain, Faculty of Business Administration Bangladesh University of professionals Dhaka. Subject: Submission the report on Strategic Human Resource Management practice. Dear Madam, It is my great pleasure to submit the report on Strategic Human Resource Management practice of The City Bank Limited Throughout the study I have tried with the best of my capacity to accommodate as much information and relevant issues as possible and tried to follow the instructions as you have suggested. I sincerely believe that it will satisfy your requirements and will also serve the purpose of my report. I shall remain deeply grateful if you kindly go through the report and evaluate my performance. Sincerely Yours, Muhammad Maruf Rayhan. ACKNOWLEDGEMENT At first particularly I am thankful to the almighty Allah for best owing me and to give me the effort to complete this task. Strategic Human resource Management is really an interesting course and attending an assignment like this leaves one with a store of knowledge. For that we thank our course teacher Sanjana Hossain, for teaching us easier...

Words: 6330 - Pages: 26

Premium Essay

Mis Report

...worth of Capital, which now is a respectable Taka 330.77 core as capital & reserve. City Bank is among the very few local banks which do not follow the traditional, decentralized, geographically managed, branch based business or profit model. Instead the bank manages its business and operation vertically from the head office through 4 distinct business divisions namely a. Corporate & Investment Banking; b. Retail Banking (including Cards); c. SME Banking; & d. Treasury & Market Risks. EMPLOYEES Being one of the oldest private Commercial Banks operating in Bangladesh since 1983, The City Bank Limited (CBL) has come a long way; both in terms its business process and people philosophy. What started as the visionary entrepreneurship of around 13 local businessmen is now one of the leading banks of our country with 2700+ permanent employees. This triumphant journey has been possible only because at CBL we believe in a culture that is rewarding. In line with our Vision, CBL encourages each individual to achieve their true potential. Being a part of CBL,...

Words: 620 - Pages: 3

Premium Essay

Performance Evaluation on Ncc Bank Ltd.

...1. INTRODUCTION 1.1 origin of the report I started my internship on National Credit & Commerce Bank Limited –NCCBL Motijheel Branch on 19th September and ended on 19th December 2013. Throughout my internship period Fatima Satter, Lecturer of Eastern University was my academic supervisor and Md.Ayub Assistant Vice President &MD.Masum Manager Operation was my field supervisor. A study on a particular topic is a mandatory part of the internship program. I was authorized to make a study on the “performance evaluation on National Credit & Commerce Bank Limited”. In this whole study I tried to connect my own financial knowledge to the financial data of. I tried my level best to produce a quality study on “Performance evaluation on National Credit & Commerce Bank Limited”. 1.2 Problem Statement & Justification The financial performance evaluation on bank is unknown. The reason for the research was to do a pilot study and we wanted to identify bank’s financial data analysis or change in year by year. By this study Bank organization can make better decision to improve their growth and to compare the competitor they visualize their position. 1.3Limitations of the study It was a great opportunity for me to work in NCC Bank limited as an Intern and a make a study on the financial performance analysis of it but there were surely some limitations while making this study. They are- * Difficulty in accessing latest data of internal operations for data......

Words: 8768 - Pages: 36

Premium Essay

Performance Appraisal of City Bank Ltd.

...believe that the knowledge and experiences acquired while conducting this study will help me in many ways and the readers as well in future. I tried my best to accommodate my ideas and findings as specifically as you asked about within the time frame and resources available. I hope that the idea presented in the assignment will provide a clear picture about Human Resource Management Practice in City Bank. I would like to mention that there might be some errors in the assignment that is totally unintentional and due to professional hazard. I believe that you will consider such short comings while you evaluate the term paper. Sincerely Yours, Md. NorulBasor MBA -16(A). Executive Summary In the present situation of the banking sector is walking with...

Words: 9202 - Pages: 37

Premium Essay

Human Resource Management

...statement. The employee must be expected to demonstrate the use of the training in a work environment that supports the use of the training. Some problems regarding training and development procedures of the CITY Bank Ltd. Training institute are listed below- -the approaches of training needs assessments are not scientific. -training methods are not enough clarified and structured. -the trainers do not use various types of training methods and techniques. -Allowances are not given to the trainees. -for developing executives there are a few development programs. There are separate training programs for employees and managers. Training programs for employee are-orientation course on banking, induction/foundation course, foundation course on banking, refreshers course on general banking, basic course on bookkeeping and documents and documentations (workshop) and the training program workshop on anti money laundering is provided separately for both employees and managers. Training programs for managers and executives and workshop on branch management, credit management and project appraisal. For developing managers and executives there are no specific developmental programs.At the city bank limited training is mostly provided to junior officer,probationer offier and managers,that is,training is mostly providedto top and lower level employees. The bank provides different training...

Words: 718 - Pages: 3

Premium Essay

Economy and Financial Sector

...enough liquid assets for meeting contingencies. Here, I can introduce with the theoretical development of asset liability management from the different aspects of The City Bank Limited. Then I can show their policy and statements regarding to the managing their assets liabilities and then I have shown their liquidity analysis through the external analysis to assess their recent market condition. The whole analysis part is undergone from 2004 to 2008. In this analysis part I have analyzed different ratio related to liquidity management so that liquidity position of CBL can easily be assessed. Then I have shown the maturity model from 2004 to 2008. In this analysis CBL’s weighted average assets and liabilities are compared. Here we can see that except 2004 the bank’s assets’ weighted average maturity always higher than its weighted average liabilities’ maturity. Then I also analyze the ratio related to assets’ quality of CBL. Then I have performed the statistical analysis. In this part I have shown trend analysis on loans & advances, deposit and net liquidity gap. Then I compare with those factors. Here I have found that from 2006 the bank increasing its other assets like investment, fixed assets etc. This means the bank grows rapidly. But such...

Words: 8580 - Pages: 35

Premium Essay

Customer Satisfaction

...2. Overview of the IFIC Bank: International Finance Investment and Commerce Bank Limited (IFIC Bank) is a banking company incorporated in the People's Republic of Bangladesh with limited liability. It was set up at the instance of the Government in 1976 as a joint venture between the Government of Bangladesh and sponsors in the private sector with the objective of working as a finance company within the country and setting up joint venture banks/financial institutions abroad. The Government held 49 per cent shares and the rest 51 per cent were held by the sponsors and general public. In 1983 when the Government allowed banks in the private sector, IFIC was converted into a full-fledged commercial bank. The Government of the People’s Republic of Bangladesh now holds 35% of the share capital of the Bank. Leading industrialists of the country having vast experience in the field of trade and commerce own 34% of the share capital and the rest is held by the general public. 2.1 Company Background: International Finance Investment and Commerce (IFIC) Bank Limited is a banking company incorporated in the People’s Republic of Bangladesh with limited liability. It was set up at the instance of the Government in 1976 as a joint venture between the Government of Bangladesh and sponsors in the private sector with the objective of working as a finance company within the country and setting up joint venture banks/financial institutions abroad. The Government denationalizes two......

Words: 8425 - Pages: 34

Premium Essay

Financial Statement

...AB Bank Limited BCIC Bhaban 30-31 Dilkusha Commercial Area Dhaka 1000 AB Bank Limited _____________________ Auditors’ report and consolidated financial statements for the year ended 31 December 2011 S. F. AHMED & CO Chartered Accountants House 25, Road 13A, Block D, Banani, Dhaka 1213, Bangladesh Telephones (880-2): PABX 989-4346 & 989-4258 Others 881-6467 & 881-5101 Fax (880-2): 882-5135 E-mails: (i) sfaco@citechco.net (ii) sfaco@sfahmedco.org Website: www.sfahmedco.org Auditors’ Report to the Shareholders of AB Bank Limited We have audited the accompanying consolidated financial statements of AB Bank Limited (“the Bank”) and its subsidiaries, namely, AB Investment Limited, AB Securities Limited, Cashlink Bangladesh Limited, AB International Finance Limited and AB Exchange (UK) Limited which comprise Consolidated Balance Sheet at 31 December 2011 and Consolidated Profit and Loss Statement, Consolidated Cash Flow Statement, Consolidated Statement of Changes in Equity and Liquidity Statement for the year then ended, and a summary of significant accounting policies and other explanatory information. Management is responsible for the preparation and fair presentation of these financial statements in accordance with Bangladesh Financial Reporting Standards, and for such internal control as management considers necessary to enable the preparation of consolidated financial statements that are free from material misstatement, whether due to fraud and......

Words: 43601 - Pages: 175

Premium Essay

Uttarabank

...Uttara Bank is one of the largest and oldest private sector commercial bank in Bangladesh, with years of experience. Adaptation of modern technology both in terms of equipment and banking practice ensures efficient service to clients. Bank not only oldest private banks but also surpassed almost all banks in terms of overall growth and profit. Stability of the financial institute in terms of growth, profitability and management is desirable for up-gradation of bank’s image in the market. Security of the deposit maintained i.e. the level of efficiency and effectiveness of the investment portfolio of the bank, as the deposit maintained is used for investment portfolio of the bank, direct relationship over the customer loyalty and this is the prime factor affecting the image of any financial sector in the market. The Bank should have automated operations in the service windows to. New Products and Services add value to the brand image of the Bank. Insurance on deposit and loan products protect not only the bank’s interest but also the interest of the public. Limitations of operations are to be minimized to have superior customer satisfaction. Liquidity of deposits has direct impact on the public sentiment and hence has ample effect on the customer loyalty. The report on “Financial Performance Evaluation of Uttara Bank Limited.” This report gives an idea about the activities of Financial Performance of Uttara Bank Limited .The objective of this report is to analyze and focus on......

Words: 8543 - Pages: 35

Premium Essay

Bank

...Internship Report On Janata Bank Limited and Its General Banking Activities Internship Report On Janata Bank Limited and Its General Banking Activities Supervised by: Niluthpaul Sarker Assistant Professor Department of Accounting and Information systems Jagannath University Prepared by: Akash Kumar Ghosh ID: 114599(BBA) 6th Batch Department of Accounting and Information systems Jagannath University Date of Submission: 5th November, 2015 Letter of Transmittal Date: November 05, 2015 Niluthpaul Sarker Assistant Professor Department of Accounting and Information Systems Jagannath University Subject: Submission of internship report. Dear Sir, I would like to inform you that I have completed my internship report on the topic“General banking activities of Janata bank Ltd” of Bangladesh. I have completed my internship attachment period with Janata Bank Ltd. Preparing this report, I have collected information from all available sources in the most realistic and professional way. In writing this report, I have followed the instructions of my organization while at the same time consulting my institute supervisor. I have endeavored to the utmost potential and limited constraints to project the report as reflective as possible. I earnestly hope that this report will meet your specification would be delighted to furnish you with any clarification if required. Thanks and Regards Yours......

Words: 10042 - Pages: 41

Premium Essay

Retail Banking Schemes

...MAJOR PROJECT ON CUSTOMER PREFRENCES WITH REGARD TO THE RETAIL BANKING SCHEMES This Dissertation report is being submitted as a part of the requirements of the MBA (FINANCE) Program of Punjab Technical University ,Jalandhar. SUBMITTED TO: PROJECT GUIDE: SUBMITTED BY: Kamna Pathak MBA (FINANCE) 2 YR. ROLL NO. ……………. RIMT – IMCT Mandigobindgarh ACKNOWLEDGEMENT This study was made possible with the consultations, support and kind opinions from several people. So with immense gratitude, I acknowledge all those, whose guidance and valuable inputs have helped in the materialization of this project. No words are enough to thank Assistant Manager Mr. Rahul Kapoor of State Bank of Patiala, who not only inspired me to work on this project but also accepted to guide me a lot. In spite of heavy responsibilities and busy schedules, he always managed time to provide proper guidance. Clearly I owe a special in-depth of gratitude to my friends who created a motivating environment to work on this project and also helped me in understanding and reviewing major concept from various point of views. Finally I would like to be grateful to all those who directly or indirectly have been of great help and obliged me with their support and have helped me in converting my collection of data and information into a finely polished project. DECLARATION I Kamna Pathak of MBA(Finance) 2nd year, studying at RIMT-IMCT......

Words: 16224 - Pages: 65

Premium Essay

City Bank

...INTRODUCTION The company that we have chosen is City Bank is one of the oldest private Commercial Banks operating in Bangladesh since 27th March 1983 commenced by thirteen local businessmen by opening its first branch at B. B. Avenue Branch in the capital, Dhaka. It is a top bank among the oldest five Commercial Banks in the country which started their operations in 1983. It was the vision of 13 local businessmen who braved the risks and uncertainty with courage and fervor that made the establishment & development of the bank possible. Those sponsor directors initially started the journey with only taka 3.4 crore worth of capital, which now is a respectable taka 330.77 crore of capital & reserve. It is among very few local banks which do not tend to follow the traditional, decentralized, geographically managed, branch based business or profit model. The bank holds 12th position among all the private sector banks in accordance to highest growth sector due to the dismal performances of government banks.According to the definition of human resources planning, it is a process that identifies current and future human resources needs for an organization to achieve its goals. It should serve as a link between human resources management and the overall strategic plan of an organization, and City Bank, apparently, is focusing on right placement of its major resource – human resources. The bank believes in putting the right people at the right place. In maximum part of the...

Words: 6945 - Pages: 28

Premium Essay

Rrrrrrrrrrr

...What is E-banking?      .Online banking or Internet banking .  In simple terms it does not involve any physical exchange of money, but it’s all done electronically, from one account to another, using the Internet.     . From a personal computer, customers can access their bank account information, and perform many banking functions, like transferring money, making a loan payment      Once they register themselves on a bank website, they can view        .Their accounts, credit card & home loan balances * Accrued interest, fees and taxes *  .Transaction details of each account        Pay bills       . Transfer funds to third party accounts which you nominate       . Open a deposit right from the terminal you are sitting at.    . However, till now Internet services in Bangladesh only allows for a minimum level of interactivity such as       . Answering e-mail queries       . Feedback forms       . Articles asking for readers’ opinion at the end     .An accountholder, armed with a password, can use the Net to order a cheque book, stop payment of a cheque and spot the balance and individual operations in the account and transfer funds. E- Banking Services and Products E banking products and services can includes wholesale products for corporate customers as well as retail and fiduciary products for individual customers. Ultimately the products and services obtained through internet banking may mirror products and services offered through other bank...

Words: 9658 - Pages: 39

Premium Essay

Report

...“Analysis of Credit Department of Dhaka Bank Limited” Submitted to: Afsana Akhter, Senior Lecturer and Shamim Ehsanul Haque, Lecturer BRAC Business School BRAC University Submitted by: Emran Hussain (ID – 06204025) Submitted on: 10th May, 2010 1 Letter of Transmittal May 10th, 2010 Afsana Akhter, Senior Lecturer Shamim Ehsanul Haque, Lecturer BRAC Business School BRAC University Dear Sir and Madam, With great pleasure I submit this internship report that I have been assigned to us as an important requirement of BBA program at BRAC University. I have found the study to be quite interesting, beneficial and knowledgeable. I have tried my level best to prepare an effective & creditable report. This report is about the Credit Analysis of the Credit Department of Dhaka Bank Limited. I also want to thank you for your support and patience with me and I appreciate the opportunity provided by BRAC University and Dhaka Bank Limited to work on this wonderful project. Yours sincerely, Emran Hussain (ID – 06204025) 2 Acknowledgement I would like to express my gratitude to all the people that were involved both directly and indirectly in the preparation of this report. I apologize to the people whose names that I have not mentioned, and their contribution is highly appreciated by me. At first, I would like to thank my academic supervisor Afsana Akhter – Senior Lecturer, BBS, BRAC University – for guiding me and for giving me the opportunity to......

Words: 20565 - Pages: 83

Premium Essay

Mr.Arif Hossain

...Internship Report on “Analysis of Credit Department of Dhaka Bank Limited” Submitted to: Afsana Akhter, Senior Lecturer and Shamim Ehsanul Haque, Lecturer BRAC Business School BRAC University Submitted by: Emran Hussain (ID – 06204025) Submitted on: 10th May, 2010 1 Letter of Transmittal May 10th, 2010 Afsana Akhter, Senior Lecturer Shamim Ehsanul Haque, Lecturer BRAC Business School BRAC University Dear Sir and Madam, With great pleasure I submit this internship report that I have been assigned to us as an important requirement of BBA program at BRAC University. I have found the study to be quite interesting, beneficial and knowledgeable. I have tried my level best to prepare an effective & creditable report. This report is about the Credit Analysis of the Credit Department of Dhaka Bank Limited. I also want to thank you for your support and patience with me and I appreciate the opportunity provided by BRAC University and Dhaka Bank Limited to work on this wonderful project. Yours sincerely, Emran Hussain (ID – 06204025) 2 Acknowledgement I would like to express my gratitude to all the people that were involved both directly and indirectly in the preparation of this report. I apologize to the people whose names that I have not mentioned, and their contribution is highly appreciated by me. At first, I would like to thank my academic supervisor Afsana Akhter – Senior Lecturer, BBS, BRAC University – for guiding me and for giving......

Words: 20567 - Pages: 83